Business Systems Analyst Resume Profile

Summary

Results-oriented and committed Information Technology leader with experience addressing business issues through application of technology to deliver improved customer satisfaction, increase staff productivity and new business capabilities. With 10 years in the IT field, has acted in the roles of business analyst, programmer for application development, enterprise applications, data entry applications as well as Desktop inventory control.

Experience

Confidential

Proficient with the company's hand held computer and other inventory equipment and the ability to work in various work environments, such as stores, healthcare environments, industry warehouses.
Ability to maintain a high level of confidentiality in all duties assigned in inventories with teamwork experience in customer service settings and the ability to complete other duties as assigned by Management.

Confidential

Developing requirements which include business, user and software in functional and non-functional aspects and establishing traceability to the business vision
Maintained departments internal and external business systems high risk processes, business systems procedural documentation throughout Ohio, Kentucky, Michigan and Illinois
Managed departmental inventory control of PC's, printers, enterprise software patches, applications updates

Confidential

Business Systems Analyst

Developed Audit protocols for Global Treasury Management internet-based applications
Managed and developed departmental business training updated systems processes
Developed user acceptance test objectives, test plans, and test scripts for verification and acceptance of business requirements of enterprise and department applications
Developed effective security policies and procedures, project documentation and milestones, and technical/business specifications.
Instrumental in developing and implementing Business Continuity and Disaster Recovery Plans BCP DRP for corporate sites throughout Ohio, Kentucky, Michigan and Illinois leading to high level of readiness and full staff preparation.

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