Summary

• 8 years of experience as a Business Analyst working in the Software Development Industry- specializing in requirement management, documentation and project coordination.
• In-depth experience in project management, financial management, business administration, information technology applications, software configuration management SCM , customer service and strategic planning working with Finance, Private Banking, Loan Origination and Mortgage industries.
• Experience in Oracle Data Warehouse Requirements Gathering, Data Analysis, Facts Dimensions built for BI solutions, and knowledge of Informatica as ETL tool Sourcing, Staging, Production, and Calculations to support BI reporting tool Cognos .
• Strong Market Data and Reference Data Experience using Dealogic, Bloomberg, Thomson Reuters and extensive use of SQL.
• Experience in Software Development Life Cycle SDLC , Agile Software Development, Rational Unified Process RUP , Data Analysis and Statistical Analysis.
• Experience in writing and maintaining the Requirement Definition Document that included Business Requirements BRD and Functional Requirements FRD .
• Expertise in Project Planning, Project Design, creating functional specifications and data flow diagrams.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product's business and solution requirements.
• Involved in creating and maintaining Test Matrix and Requirements Traceability Matrix and performing GAP analysis.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts. Assist in the development of ad-hoc reports or presentations
• Conducted User Acceptance Testing UAT . Performing early analysis of existing systems to help define integrations.
• Expert in writing detail system use cases, developing business test cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users
• Good knowledge of SQL queries and PL/SQL procedures.
• Experience in the documentation of specifications, creating step-by step technical and user manuals with illustrations, designing and implementing new processes and technology
• Extensive experience with Unified Change Management tool using Rational ClearQuest, Configuration Management tool using Rational ClearCase and requirements management solutions using Caliber RM.

Professional Experience

Confidential

Business Analyst

Responsibilities:

• Gathered Business Requirements. Interacted with the Client, Process owners, Project Manager and other actors to get a better understanding of the Business Processes
• Responsible for creating Credit Derivatives and Fixed Income Derivatives UML modeling plans, Use cases, process flows, Wire Frames and business requirements documentation using Agile Methodologies
• Achieved To-Be state for centralized integrated data source for all downstream reporting and performance dashboards Banker Dashboard, Client Scorecard, Comp Dashboard and Cognos Reporting using Informatica ETL tool.
• Analyzed and modeled the system using Credit Derivatives Data flow Diagrams, Functional Hierarchy Diagram and Process Development Diagram
• Created Supplemental Specifications in Requisite Pro
• Systems Documentation included Credit Derivatives Business Requirements Document BRD , Systems Requirement Specification SRS and test plans using Requisite Pro
• Created AS-IS and TO-BE business process flow diagrams, Integrate process flow diagrams to show one end-to-end business model and process mapping exercise including swim lanes.
• Reviewed and documented data process implementation in Data Warehouse source, staging and production and captured business requirements for MDM. Documented ETL processes and rules and identified quality rules to Trap and Capture exceptions and produces BI reports using Cognos.
• Worked with business owners, Credit Derivatives and Fixed Income Derivatives Business Intelligence, IT and other stakeholders in creating a content management solution for managing the information in the Trinity Tool Excel
• Used JIRA to maintain and track the requested enhancements and changes
• Used Trinity Tool to maintain different builds of the application with description about all changes and versions
• Created Project management plans for managing on time delivery using MS Project along with writing test cases, unit and systems integration test plans in Test Director
• Generated Reports using Pivot Tables and Pivot Charts to show the attributes that are currently being solved through an IT build
• Applied Business Process Reengineering and was responsible for deriving requirements, process flow from many sources and formulating them into concise requirements

Environment: RUP, Java, Cognos, Oracle, Toad, MS Access, MS Project, MS Visio, MS Word, MS Excel, Requisite Pro, JIRA, ERWin

Confidential

Business Analyst

Responsibilities

• Closely worked with development team to make sure whether the software application fits within the architecture and has the required behaviors.
• Performed Credit Derivatives and Fixed Income Derivatives GAP analysis to identify the holes in the requirements
• Accountable for managing Credit Derivatives and Fixed Income Derivatives Design Specifications within ReqPro, Requirement traceability from Scope, track dependencies and changes which helped in controlling numerous artifacts produced by the teams who are working on same project by keeping track of simultaneous update, change notification, multiple versions using Version Control
• Provided Credit Derivatives and Fixed Income Derivatives key initiatives in working with users in defining Business and system requirements. Followed Agile Methodologies in the complete context.
• Translated the business needs into system requirements, communicating with the business on a non-technical level, and with the Credit Derivatives and Fixed Income Derivatives System Analyst on a more technical level
• Responsible for syncing requirements from ReqPro to QualityCenter using sync tool
• Articulated UML through Use Cases, use case document by specifying actors, normal flow, sub flow, alternative flows
• Collected and documented policies, calculation methods, business processes as well as business rules
• Responsible for identifying and documenting business rules, created detailed Use Cases and conducted Credit Derivatives and Fixed Income Derivatives User Acceptance Testing
• Worked closely with test team for user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Developed the test scenarios, and test plans based on business requirements, technical specifications and/or product knowledge in Quality Center
• Substantial report development experience utilizing SQL Server Reporting Services SSRS , Cognos Impromptu, and Microsoft Excel
• Assisted in development of training materials for new technology and process improvements.

Environment: IBM Rational RequisitePro, Rose, Clear Quest, Clear Case, MS Visio, Microsoft Project, Oracle, Quality Center, Windows NT, Java, Lotus Notes, Cognos.

Confidential

Business Analyst

Responsibilities:

• Involved in Analysis, design, development and implementation of salesforce.com applications.
• Worked with Biz to obtain requirements thereby designed, implemented, unit tested, maintained, and troubleshoot the application.
• Having a good techno-functional knowledge on different products used by Client.
• Strong experience with Partner Portal.
• An end-to-end exposure on force.com business cloud applications Analysis and development.
• Supporting BAT and UAT with testers.
• Coordinated with vendors and legacy application team for integrating data flow with Salesforce as centralized system.
• Designed and developed custom pages using Visualforce and Javascript to provide better UX.
• Integrated with legacy system using REST API to maintain Synchronization.
• Enabled SSO SAML 2.0 to portal by installing SSL certificate.
• Designed and Developed retriggering rules and mechanism for data and transient errors.
• Built custom sharing rules and role hierarchies for 6000 user base.
• Worked with Production support team and fixed the issues on On-Demand basis.
• Added error handling functions to existing code to make it more robust and to make it easily expandable to handle future requirements.
• Developed complex functionalities using APEX, VF and Javascript where appropriate.
• Used Data loader to make bulk upload of client data.
• Worked with App exchange application informatica for data migration.
• Developed custom search functionality for accounts and contacts using SOSL..
• Enabled and used API only user for performing regular updates from legacy system using REST API.
• Designed and developed Ticketing application to handle production support incidents and bugs.
• Developed triggers for complex workflow rules working around the governor limits.
• Developed custom edit and detail page for accounts due to complex business requirements immediately after making updates, legacy system window had to open respecting SSO .
• Created multiple record types based on the category of clients.
• Based on the business requirements, created multiple custom objects and fields created lookup fields to maintain relationship between objects .

Environment: Saleforce.com platform, Apex, Visualforce, Data Loader, HTML, Java Script, Workflow Approvals, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandboxes Developer sandbox, Configuration only, Full sandbox Eclipse IDE Plug-in, Windows XP.