Business Analyst Resume
SUMMARY:
- Market Data professional, ECN Product manager, IT Project Management, BCP Project implementation, Capital Markets Business Analyst, Unix/Solaris/Linux System Administrator and Senior Consultant within the financial technology industry. Innovative, hands - on, results-oriented problem solver.
- Background in operations, MD application development support, systems architecture and re-engineering arenas. Experienced architect in trading floor system design, implementation and level Tier 1 through 3 systems support.
- Proficient in management and support of Reuters RMDS trading floor Market Data systems, MD Vendors, ECN’s and various Market Data Services including related application and end user components.
- Strong leadership qualities combined with excellent written, verbal and interpersonal skills.
- Hands on Infrastructure deployment and day to day support capabilities, including system deployment of large scale IT initiatives.
- Reuters TREP, RMDS 6.*, Wombat, Confidential MDS configuration, deployment, application integration. System Administration on Solaris and Linux based O.S. Capacity Management and monitoring tool integration.
- Experienced Project Management skills and experience in multiple Strategic, Planned and Tactical projects of $50K to $5M w/3 mo. to 2 year costs and duration respectively.
- BCP/D.R. design, deployment and related Project Management responsibilities and business deliverables.
- Project Management responsibilities for business driven trading solutions, system upgrades and new product roll-outs coordinating with multiple internal IT support teams, application developers and external vendors.
- DACS 5.* and Exchange Audit Compliance methodologies expertise and creation of Executive usage reports and Audit reports.
- Audit, Analytics, Risk Assessment and Trend Analysis via ETL/ELT tools for large data handling: DACS, Informix, ACL and other tools for vendor, internal and external/government compliance. Report generation for Exchange, Vendor compliance and usage reporting.
- Extranet/Exchange/FIX Connectivity and overall ECN product management.
- Vendor Contract Negotiations and SLA creation/management.
- Network Technology troubleshooting, fault remediation and MDS applicable support.
- Six Sigma (Green Belt) project/LEAN Six Sigma SME within IDM Project initiative. ITIL/SDLC proficient.
- MDS Client usage modeling, server/client infrastructure configuration and analysis of In house and external applications for internal and external audit compliance.
- Infrastructure Demand Management and capacity planning for TCO and overall cost savings targeting.
SKILL PROFILE:
Management skills: Experienced in Project Management of global large-scale multi-million dollar projects in the following disciplines infrastructure, technology strategy (Production and BCP), exchange connectivity, architecture, implementation, support, migrations and upgrades on multiple O.S.’s.
Technical skills: Hands on professional experienced in designing, developing, and deploying infrastructure, applications and data delivery solutions across Win, Unix, Solaris and Linux O.S. platforms and related configuration and the administration of systems.
PROFESSIONAL EXPERIENCE:
Confidential
Business Analyst
Responsibilities:
- Independent consultant leading the Confidential -sponsored initiative to displace 3000+ existing market data terminals with new terminals
- Built relationships with Confidential senior management to develop a roadmap for short- and long-term TR Confidential deployments / displacements of current MDS usage.
- Worked with MDS users such as desk heads and senior traders to map out usage requirements, develop metrics, user stories and other documentation.
- Worked closely with Confidential management and field specialists on deployment of their product.
- Reconciled internal MDS audit and compliance exchange mandates.
Confidential
Market Data Specialist/System Administrator
Responsibilities:
- Daily administration and support of the multiple Market Data Infrastructures, end users, client applications and the support of business development and development teams including daily administration and support of NT, Unix, Solaris and Linux Operating Systems.
- Maintain vendor and user permission and vendor reporting via DACS.
- Lead SME on RMDS 5.x to 6.x upgrades including Solaris to Linux operating systems (multiple installations).
- Analyze actual end user and application data consumption and reconcile with DACS, end users and the various Brokerage Desk Heads.
- Project Management of various cost savings initiatives, Business Continuity projects and Data usage/audit compliance efforts.
- Project Management of MDS related Data Center server consolidation and new data center build out projects.
Confidential
Consultant
Responsibilities:
- Acted as BA lead for major financial Asset Management/Process vetting project for senior management as well as being a Subject Matter Expert on risk management implementations including the development of a trade-order routing system solution for a front office deployment.
- Team Leader for a large technical writing documentation initiative that captured trade data flow internally and externally with regards to the institutions Equities division.
- Executed major data center reconfiguration to fascilitate the deployment of the latest Direct Feed components in support of the OPRA, NBBO and direct feed Exchange connectivity configurations. Provided support of the software and hardware buildouts for the Phase 1 and Phase 2 deployments, including installation and support on Unix and Solaris based O.S. infrastructure
- Business Analyst role analyzing the client’s actual data usage of the Canadian based Exchange groups including information derived from a third party audit done at the behest of the Exchange via the System Administration and configuration analysis of the Unix, Solaris and Linux based O.S. based platforms.
Confidential
Digital Market Data Manager/Global ECN Product Manager
Responsibilities:
- Chief Architect and Manager responsible for the design, implementation, integration, overall MDS project management and support of the Reuters Triarch/SSL digital Market Data Unix and Solaris based trading platforms.
- Managed application integration initiatives, including the global deployment of ATW, Kobra and Reuters 3000.
- Partnered with the development teams to migrate applications onto the Triarch and RMDS data distribution platforms. In conjunction with development and related staff, developed and maintained industry-wide and specific tool sets for historical data management, capacity management, market contribution, real-time data feed monitoring, and value-added end user real-time data display. Overall responsibility for yearly budget, forecasts, Infrastructure Demand Management Initiatives and strategic cost allocation and cost recovery models in excess of $10 million.
- Project Management and development oversight duties included the implementation of state of the art Capital Markets value added trading applications, real-time and data initiatives, new trading floor build outs, ECN Six Sigma Productizing, Year 2000 compliance testing, Euro conversion, Decimalization, NT Client Build, Audit Compliance and several technology touch points relating to Market Data systems and Electronic Communication Networks. Lead PM for the PMO throughout the institutions merger related activities (MHT, Chase, JPMorgan etc.) for the MDS and ECN areas. Projects ranged from 50K to 20+ million and included the management of 10 to 14 personnel.
- Application/Development Support: Coordinated with Application Development and support teams on the internal and external Market Data connectivity requirements. Created development and UAT test environments to facilitate the roll out of Unix and Solaris based Market Data capable systems while providing application support for the integration of the Reuters API’s into legacy and new applications.
- Responsible for end-to-end implementation and connectivity to 40+ ECN's and associated clearing and settlement systems.
- Responsible for the maintenance and Tier 1-3 support of the Reuters Triarch/RMDS Market Data backbone and related vendor data feeds on Unix and Solaris based systems. Tier 1 through Tier 3 level of support I diagnostics, and Help functions on Unix, Solaris and Linux based O.S. platforms.
- Managed the operational components and system data delivery to end users, applications and third party vendors. Managed overall audit compliance, data/user permissioning (DACS), Exchange reporting and System Status reporting (Net Agent/Hawk) to Help desk and other support personnel. Acted as SME on all Market Data related Severity 1 & 2 conference calls and providing post mortem reports for management.
- Responsible for developing and maintaining vendor relationships, maintaining contracts, and the creation and management to vendor SLA’s. Worked to leverage the corporation’s global footprint to initiate global cost savings and the centralization of vendor and contract management responsibilities.
- Developed and revised technical specifications for problematic ECN systems, creating detailed Data Models for use by DBA’s and performed in depth Vendor analysis with focus on new product offerings and developments. Oversaw the review and creation of ECN vendor SLA’s and delivered contract consolidations with multiple cost savings to the business. Worked to create the delivery of ECN’s as a product with a formalized Service Delivery structure and pricing mechanism on various Unix, .Solaris and Linux based systems.
- Responsibilities included support of approximately 1800 users in Investment Banking. Coordinated with related Desk Heads and individual users to identify current spend, analyze usage trends, perform gap analysis, and recommend alternative options where cost savings could be realized. Utilizing various Unix, Solaris and Linux based tools identified financial impacts through demand management on both vendor usage and infrastructure consolidation initiatives resulting in millions in yearly savings.
- Responsible for the overall design, Project Management, implementation, and vendor management for Disaster Recovery and Contingency planning initiatives.
- Worked in conjunction with the Securities Industry Association (SIA) on several Market Data and ECN industry-wide testing projects and initiatives.
Confidential
Manager/Engineer
Responsibilities:
- Integral in facilitating with assigned Reuters Project Management personnel and Confidential Installation teams to resolve design issues and engineering problems during implementation phase and issue resolution process.
- Acted as a liaison with off-site development teams to re-engineer applications and vendor specific emulations to facilitate installation delivery dates and project deliverables.
- Created systems-specific Installation and Support manuals; developed and held internal sessions including development of Unix and Solaris based system administration user guides.
- Provided pre and post Sales support and ongoing maintenance of new installations, existing client base, and development of new vendor emulation applications and interfaces.
Confidential
Systems Integration/Field Engineer
Responsibilities:
- Responsible for the build trading floor systems, implementation and Engineering support of the proprietary Confidential Video Switching and Digital trading floor systems.
- Global support of client installations and associated vendor systems, application emulations, operational enhancements including tier 1, 2, and 3 level support
- Worked on TLL, RS-232/422, SNA data delivery protocols/systems and vendor related data transformation emulations.
