SUMMARY

• Over 6 years of extensive experience as a Business Analyst and Testing analyst in Investment, Mortgage, and Banking Industries.
• Strong communication skills in engaging business stakeholders, SME’s, and users in gathering the intricate flows of the business processes.
• Excellent interpersonal skills with proven ability to develop strong relationships within the organization in order to coordinate project operations.
• Strong time management skills in handling multiple projects and deadlines under minimal supervision.
• Strong leadership skills that facilitate mediators and conflict resolution at levels of project management group.
• Hands on experience in conducting and managing User Acceptance Testing (UAT), Train - the-Trainer Sessions, Class Room Pilots and Requirements Gathering Sessions.
• Strong expertise in prototyping, Object oriented analysis, design and development methodologies.
• Extensive experience to analyze and document business requirements and system functional specifications including use cases. Experience in writing queries/scripts for data analysis and QA report testing
• Extensive knowledge and experience in all stages of Software Development Life cycle (SDLC), Rational Unified Process (RUP), and Project life cycles, agile and waterfall software methodologies.
• Proficient in developing Use Case Model, Analysis Model, Design Model, based on UML methodology using Rational Rose.
• Writing SQL queries for vendor data analysis.
• Expertise in analyzing and redesigning business processes and in gathering business process information to create clear, concise and complete business and functional requirements
• Experience in Risk Mitigation through a systematic approach of impact and probability analysis.
• Coordinated User Acceptance Testing (UAT) and Regression Testing presentations to end-users
• In dept understanding of Quality Management Standards such as Six Sigma and CMM. Experience in business process improvement using Six Sigma DMAIC Methodology

TECHNICAL SKILLS

Methodologies: SEI-CMM, Rational RUP methodology, Agile methodology.

Tracking Tools: Rational RequisitePro, CaliberRM, TestDirector 8.0, ClearQuest, ClearCase

QA Standards: Six Sigma, ISO 9001., Quality Center

Case Tools: Rational Rose 6.0, ER Win (3.5/4.0).

Languages: UML 2.0, C, C++, Java, Visual Basic 6, HTML, XML

Databases: SQL Server 2000 (7.0/6.5), MS-Access, Oracle 8i.

Workflow Tools: MS-Visio, MS-Project 2002, MS-OFFICE

Web Servers: IBM’s Web Sphere 4.0, ORB, TOMCAT Apache, Portal Icewebvista (portal engine)

Platforms: Windows (2000, NT)., Unix (HP, Solaris8.0)

Other: DSTi

PROFESSIONAL EXPERIENCE

Confidential, Boston

Business Systems Analyst /QA

Responsibilities:

• Gathering requirements for different Portfolio/Financial accounting systems project.
• Reconciliation of custodian data (cash positions, trades) from 200 different custodians was done through nightly CMP (Close Marketing Process) cycle.
• Monitoring of reconciliation process and rectify any issues on everyday basis.
• Conducting Meeting with Business users to understand the scope of the project.
• Providing Technical Proposals, effort estimations and creating design documents.
• Prepare Functional Requirement and Functional Specification documents
• Develop and review Test plans, procedures and Test Cases.
• Worked on Fund Accounting, Portfolio Accounting, and Account Reconciliation projects
• Worked on a project to Manage Corporate Actions for 9000 different securities on daily basis. This includes everyday reporting of corporate events, its payouts, terms text in SWIFT format. Translate and populate corporate actions event in to the XML format. This includes automatic posting of corporate event and its impact on the Accounting Systems.
• Managing History of Corporate Actions for newly added securities. Automate the history search of corporate events on different securities.
• Develop and execute QA test plans and test scripts based upon business requirements.
• Preparing use cases, sequence diagram as a requirement elicitation technique.
• Escalating project related issues with business users and project management teams.
• Working with DataBase teams to prepare the Conceptual and Physical data model.
• Assisting development teams (OnShore and OffShore) in development related issues.
• Conduction review sessions/JAD sessions with upstream and downstream teams.
• Design and implement basic SQL queries for QA testing and report/data validations.
• Identify and translate business rules to detailed specifications and maintenance of such documents.
• Used RequsitePro/Rational Rose for requirement and specification Management.
• Used ClearQuest for maintaining change requests.

Environment: RequisitePro, ClearQuest, DSTi (Sybase), Oracle, Informatica (ETL), MS project, MS Visio

Confidential, Boston

Business System Analyst /QA(Trust Accounting)

Responsibilities:

• Gathering business requirements from different user groups.
• Verify requirements by getting production data and performing calculation manually using spreadsheet
• Identify the use cases and verify with business users.
• Preparation of Software project plan, defect prevention plan and risk plan for the project.
• Analyze business requirements and develop associated functional requirements for SRD ( System Requirement document)
• Developed Sequence and activity diagram for better understanding of behavior of system.
• Solicits client requirements through interviews, workshops and/or existing systems documentation or procedures.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams.
• Wrote Functional Requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Preparation of unit Test cases and Test Plans (CTP). Creating Test scenario’s for a thorough testing of the required Business Processes
• Prepared detailed data flow models and object models to update the current database models.
• Wrote Test Plans from design point of view as well as functional and technical specifications.
• Developed, refined, and maintained installation processes and procedures.
• Established and maintained Project Plans and contributed to all Status Reporting requirements
• Developing different System Model using MS-Visio.
• Engaged in the development of the entire spectrum of business components, including the web interface, J2EE based middleware and authentication systems, database connectivity systems and relational databases.

Confidential, Palm Beach

Business Analyst/QA

Responsibilities:

• Formulated and documented business requirements to support new product initiatives that support strategic plan and customer initiatives.
• Conducted analysis of business processes and requirements and identified technology enabled improvements.
• Translated business requirements into functional specifications for communication to technology team.
• Capturing requirements for Outgoing payments and Money Movement through RTGS.
• Created wireframes and mock up screen using MS Visio, Front page.
• Created context diagram and higher level Data Flow Diagrams.
• Gather requirements for new functionality for Direct Purchases, Wire Orders settlement.
• Developed workflows, business process models and performed Gap Analysis to elicit requirements for existing systems enhancements.
• Created Sequence and Use case diagrams to support company’s software development process.
• Coordinated work plan between project manager and client with Microsoft Project; implemented and managed migration process & developer fixes; retested fixes; scheduled and tracked progress for team members of project through completion.
• Assisted in development of training materials for new technology and process improvements.
• Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Worked closely with Senior Management to create Work-Breakdown Structure, Resource Breakdown Structure using MS Project and managed project and resources to accomplish company’s goal.
• Assessed and articulated the business value proposition of proposed new features.
• Met with business stakeholders to gain consensus on new product functionality.
• Prioritized new features and functionality based on business needs.

Environment: MS Project 2002, MS Visio, MS Word, MS Excel, Windows NT/2000.

Confidential, Long Island

Business Analyst

Responsibilities:

• Studied and assessed the clients systems and business processes
• Addressed all aspects of Basel II related compliance.
• Worked on rational model to streamline company’s software development process.
• Provided required data for retail credit risk analysis and reporting.
• Developed OO data model to meet the needs of the Credit Risk analysis.
• Facilitating logical and physical data modeling session.
• Developed entity relationship diagrams to analyze the system behavior.
• Identified, investigated, analyzed, defined and documented business processes and their Critical Success Factors (CSF).
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Developed workflows, business process models and performed Gap Analysis to elicit requirements for existing systems enhancements.
• Using detailed knowledge of application features and functions, assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Assisted the project manager in preparing the project schedules, milestone tracking, resource allocation using Microsoft project 2000.
• Acted as a resource in understanding how the upgraded system carries out the business functions and assists in ensuring the timely and effective implementation.
• Assisted in development of training materials for new technology and process improvements.

Environment: MS Visio, MS Office Tools, UNIX.

Confidential

Business System Analyst

Responsibilities:

• Worked as a liaison between users, management, and IT teams in developing a better understanding of the Business processes. Effectively resolved conflicts in building an agreed upon solution for the proposed system.
• Facilitated interview sessions and JAD sessions with bank stakeholders, end users, financial services manager and subject matter experts, and identified the needs of the integrated system.
• Established standard formats for data sets and data exchange across all connected subsystems for efficient communication between MBS applications.
• Conducted risk analysis to identify risk-centered components that encompassed core functionality of the system and potential risk points to avoid operational errors.
• Led inception and elaboration phases of system development in following the RUP software development process of iterative development. The system was developed using a component-based architecture enabling maximum reuse
• Developed Interaction diagrams to model sequential flow of control between front end and back end systems according to structural organization of front office systems, Accounting, Finance, Middle Office Systems, and allocation applications.
• Developed workflows of existing disconnected systems and data flow diagrams to capture flow of information between these systems, data stores and processes.
• Modeled functional requirements using use case models to contextualize the system. The requirements were leveled at business, system and sub system levels, and requirements were traced to identify missing and/or redundant functionality.
• Documented supplementary specifications to highlight the non-functional needs of the system. Compiled glossary of commonly used terms to be referenced by system users and developers.
• Determined key abstractions of the system and mapped them to the standard analysis mechanisms for efficient system integration.
• In addition, was responsible for making recommendations on systems evaluations of outside software products/vendors (ICI/ADP - Impact, Aurora -Win FITS), to increase productivity, reduce fails and functional errors.
• Wrote test plans and test cases for an MBS allocation application called MBS Expert (MBSE) whose functions included allocations, give-ups, pair-offs, breakdowns, trade assignments, Settlement Balance Orders (SBO's)

Environment: MSOffice, MS Visio, MBS Expert

Confidential

SAP Consultant

Responsibilities:

• As a Technical Consultant, involved in the implementation of SAP R/3 for a manufacturing Company for Design and development of various objects pertaining to SD and MM Modules.
• Customized standard layout for purchase orders as per the client’s requirement.
• Developed Dialog Programming, SAP Scripts, Reports, and Batch Data Communication etc. for various functional modules like sales & Distribution, Material management.
• Worked on inbound / outbound Order interfaces using ALE and IDOCS.
• Modified the existing Layout Set of SAP Standard invoice.
• Modified standard Smart Form invoice to get client’s requirements.

Environment: MS Project 2002, SAP 3.0B, Oracle