SUMMARY

• Business Analyst with 7+ years industry experience in Travel, Hospitality and Retail Industry
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies.
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures.
• Experience in Web application, Product Development Company and online e - commerce projects.
• Deep understanding the knowledge of Risk analysis, Securities (Stocks and corporate bonds) and their valuation, Portfolio Management (risks and returns) and analysis, Asset Allocations Bond pricing, etc.
• Have comprehensive knowledge of traditional Software Development Life Cycle (SDLC) methodology variants such as Waterfall and Spiral as well as more recent ones such as Agile, Scrum and the Rational Unified Process (RUP)
• Extensive experience performing analysis with Omniture, and POLK data feeds and web based interfaces (Site Catalyst)
• Strong understanding of information technology capabilities and dependencies, including platforms, content management, e-document strategies and process mapping.
• Experience in writing automated scripts, designing Test procedures, Manual Test cases
• In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Extensive experience with Content Management tools such as Interwoven, Filenet, SharePoint and Documentum
• Thorough understanding of Software Development Life Cycle (SDLC), AGILE methodology, Rational Unified Process (RUP) and Unified Modeling Language (UML).
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS

• Rational Rose
• Rational Enterprise Suite
• MS Visio
• MS Project
• Rational Requisite Pro
• Crystal Reports
• Lotus Notes
• Test Director
• WinRunner
• LoadRunner
• Quick Test Pro
• MS-Word
• Quark Express
• Load Runner
• MS PowerPoint
• Erwin
• HTML
• TIBCO
• Java
• Java Script interwoven
• Web 2.0
• Sharepoint
• Documentum
• TOAD
• E-Commerce
• AGILE
• Visual Studio Team System
• MS SharePoint 3.0
• ASP
• XML
• Web Application Server (3.0B)
• Internet Transaction Server
• Business Explorer

PROFESSIONAL EXPERIENCE

Confidential, North Brunswick, NJ

Business Analyst

Responsibilities:

• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis. Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Used Six Sigma Methodologies in solving the errors and issues while the development of the project.
• Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Gathered business requirements for determining the Meta tags for characterization of content based on geography, user profiles and also for helping in SEO purposes.
• Set up simultaneous equations system for statistical analyses: to help in asset acquiring and portfolio management decisions in an international setting
• Created source to Target data mapping document for reconciliation between different data systems.
• Responsible for developing a Grant forecast report on actual versus forecasted spends within R&D
• Used Rational Unified Process (RUP) for streamlining the team’s development activities.
• Involved in Crystal Reports, SQL,Omniture, HBX / Visual Sciences (and various reporting and analytical tools).
• Prepared Business Context Diagram, Use Case diagrams and corresponding Activity Diagrams using Rational Rose to depict the workflows to be incorporated into the development of Pega Business Process Management (BPM) tool.
• Extensively used MS SHAREPOINT a content management platform, for managing content across the organization within a shared repository.
• Documented Stories (Agile), Functional Requirement Specifications and Use Case diagrams using MS-Visio.
• Created enterprise system requirements, draft clear and concise implementation plans for enterprise wide system and process deployments using the Agile methodology.
• Collaborated directly with geographically diverse development teams to coach and guide them on the mechanics of AGILE methods to achieve optimal team effectiveness
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Utilized corporation developed Agile SDLC methodology. Used ScrumWork Pro and Microsoft Office software to perform required job functions.
• Managed Project Management Life cycle through initiation, planning, execution, control and closure.
• Developing the application on J2EE platform with Oracle 8i database programming. Combined the latest e-commerce technologies -enterprise business XML (ebXML), SOAP
• Involved in white box testing of the java code with developers in the unit testing phase
• Prepared and documented Business Requirements and workflows for the Content Management Application tool.
• Uploaded test cases from MS Excel, MS Word to Test Director & Quality Center.
• Responsible for providing analytical support in the Design, Development and Implementation of Project.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite (Rose, ClearCase, ClearQuest), RUP, Visual Basic, SQL, SQL Server, Oracle, C#.Net, WebLogic, Omniture, MS office, MS Project, DreamWeaver, Adobe Photoshop, Windows Forms, Web Forms, LoadRunner, WinRunner, Six Sigma, Project Management.

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Include integrating new chain into existing systems which encompassed, gap analysis, specific brand requirements and full POS integration
• Worked extensively with Business and IT in understanding and documenting system requirements pertaining to the Credit Card Authorization Project in the E-Commerce department.
• Responsible for creating Business Requirement Specifications, to capture functionalities at all E-Commerce touch points.
• Worked extensively with Business and IT in understanding and documenting system requirements pertaining to the Retail Project in the E-Commerce department.
• Responsible for creating Business Requirement Specifications, to capture functionalities at all E-Commerce touch points.
• Participate in Development Solution in regards to Interwoven Teamsite related design and implementation concepts
• Thoroughly studied the requirements for the process re-engineering
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Prepared Logical process Models covers "What" system processes are required by the system to accomplish their goals using Agile methodology.
• Used case diagrams (using Rational Rose & UML) and followed Agile at every stage of the process.
• Used Agile and Rational methodology in the project development for Rational Test Suite for various phases of RUP.
• Maintained and modified the requirements using Rational Requisite Pro.
• Followed iterative Agile Iterative software or system development life cycle SDLC.
• Conducted one to one interviews with Portfolio Manager to gather Business Requirements and was involved in the documentation of Business Requirement Documents.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery using Rational Rose requisite pro - RUP
• Managed Content using SharePoint content management server
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Developed validation protocols for monitoring and controlling environmental conditions for R&D pilot plant.
• Responsible for creating test plans, test cases and test scripts for user acceptance testing (UAT).
• Created automated Load test scripts using Load Runner.
• Prepared logical data model in the form of Business Context diagram to include various entities and attributes in order to facilitate the design of Data model in the form of ER Diagrams.
• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Completed time estimates for all technical items relating to Siebel, assigned work, monitored developers progress and produced timely status reports for upper management.
• Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Environment: Microsoft Office Suite, MS Project, Casewise modeller, Borland CaliberRM, Unix, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, Siebel, Six Sigma, VBScript, C#. DOORS, C++, NET, ASP.NET, Business Objects, TestDirector, LoadRunner

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Analysed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Prepared and analysed AS IS and TO BE in the existing architecture and performed Gap Analysis.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Structured workflow for entire content lifecycle from early research and development (R&D) through eSubmission.
• Monitor search performance and search results across search engines and coordinate with analyst team to ensure accurate and timely reporting available for SEO.
• Used SDLC (System Development Life Cycle) methodologies like the RUP and the waterfall.
• Analyzed marketing programs and results using all applicable technology solutions to maximize ROI and to help the E-Commerce department meet its overarching goals of increasing sales, acquiring new customers, driving repeat site usage and increasing web site registrations.
• Maintained records and statistical information for E-Commerce managers, E-Commerce personnel, other departments and outside vendors.
• Developing Web based applications using Java, JSP, J2EE,SOAP,Servlets, Struts on WebLogic Application server.
• Execute System, Integration, End-to-End, and user Acceptance Test (UAT) test cases for Web-based and JAVA applications.
• Worked as an Interface between the Users and the different teams involved in the application development for the better understanding of the Business and IT Processes.
• Gathered user and business requirements through surveys, prototyping and observing from portfolio managers and UI (User Interface).
• Assisted developers with website support in regards to Content Management to take control of the Web pages by managing the content as distict from the design.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Prepared Logical Data Models that contains set of Entity Relationship Diagrams and Data Flow Diagrams and supporting documents and descriptions of the Relationships between the data elements to analyze and document the Business Data Requirements.
• Responsible for providing analytical support in the Design, Development and Implementation of Project.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: Rational Enterprise Suite (Rose, RequisitePro, ClearCase, ClearQuest), Visual Basic, SQL, SQL Server, Oracle, C#.Net, MS Office, MS Project, MS Visio, AGILE, DOORS, J2EE, Java, HTML, Windows Forms, Web Forms, LoadRunner, WinRunner

Confidential, Phoenix, AZ

Business Analyst

Responsibilities:

• Developed business requirement specification documents as well as high-level project plan.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead
• Develop, generate and analyze weekly SEO campaign performance reports used for site traffic analysis
• Creating, Process Flow Diagram, Context Diagram and Activity diagrams using UML.
• Established a business analysis methodology around the RUP (Rational Unified Process). Helped develop use cases, project plans and manage scope.
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Requirements Elicitation, Analysis, Communication, and Validation according to Six Sigma Standards.
• Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Designed and developed web pages and modules using HTML, JavaScript, VBScript
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals for customers.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
• Worked as a User/Customer advocate and negotiated with user as well as with developers and management staff to resolve any requirement conflict to bridge the Gaps between IT and Business.
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
• Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.

Environment: Rational Clear Case,Doors, IBM WebSphere, Six Sigma, Agile, XML, Java, J2EE, JSP, RUP, VoAVPN, Oracle, MS Visio, DB2, Sybase, SQL Server Reports, WinRunner, LoadRunner, Quick TestPro

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Conceptualized primary process flow diagrams using Microsoft Visio and CaseWise tool sets.
• Conducted interviews with key business users to collect requirement and business process information.
• Gathered Business/Functional Requirements from Business/R&D Users.
• Developed Test cases for manual testing and automated them using Win Runner, Silk, Load Runner, Silk performer and QTP.
• Gathered user and system requirements through interviews, surveys, prototyping and observing from Portfolio managers.
• Developed business process models in RUP to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed all Use Cases and UML models using Rational.
• Developed Sequence Diagrams, OOD using UML.
• Developed requirement reports for day-to-day retail banking needs for opening account, online banking using rational SoDA.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partnered with the technical areas in the research and resolution of system and process problems.
• Conducted benchmarking activities to identify best practices.
• Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director
• Performed User Acceptance Testing (UAT).

Environment: Uml, MS-Project, MS-Office Suite, MS Visio, MS Visual Source Safe (VSS), Web Sphere, XML, SQL Server 2000, Windows 2000