Business Analyst Resume Hoffman Estates, IL - Hire IT People

SUMMARY:

Results oriented professional with history of success in Marketing and Business Analysis.
Strong interpersonal and communication skills. Proven history of building professional relationships, solid work ethic and internal/external client satisfaction with a “whatever it takes” attitude.
Detail oriented, analytical, articulate, multi - lingual and efficient.

PROFESSIONAL EXPERIENCE

Confidential, Hoffman Estates, IL

Business Analyst

Responsibilities:

Played active role in gathering, analyzing, and writing Business Requirements for clients.
Facilitated task force calls with end users and also worked with business owners in order to generate scope prioritization.
Provided budget estimates for scoped release project.
Developed business requirements, workflow/process diagrams, UAT test cases, user stories, training document, user manuals, and release presentations.
Prioritized and managed tasks for multiple projects while engaging stakeholders to elicit requirements, and help derive and mold feasible solution to meet project team’s needs.
Conducted JAD sessions with clients and end users for effective requirement gathering.
Assisted the Systems Analysts to ensure adequate mapping coverage from Business to Functional Requirements.
Collaborated with Product Owners, PM, SA, DEV, PV and deployment teams to provide support during and after project releases with deployment activities and rollout specifics.
Built and executed Smoke, integration, UAT, and Pilot test cases for application functionalities in respective environments.
Managed changes to Business requirements through Change Control Process.
Assisted business users and leadership in developing reports utilized for verifying data integrity and accuracy.
Tracked all Test defects and assisted business owner to set test defect priority.
Collaborated with project team to address UAT and Pilot defects in an empathic manner to ensure delivery of quality products.
Acted as liaison between the business client, operations, and technical personnel throughout project lifecycle.

Confidential, Northfield, IL

Business Analyst

Responsibilities:

Engaged stakeholders and business owners to elicit and document requirements for web and mobile applications.
Developed Business requirements, training documents and release presentations.
Lead JAD sessions with stakeholders, business owners and IT personnel in sprints of 2-3 weeks.
Worked with business owners to cleanse content and ensure Consumer-focused and up-to-date data for all Kraft Business Units.
Collaborated with development and implementation teams to ensure timely and proper upload of data.
Maintained quality of all current product information by ensuring complete and accurate data in PIM and Master Data Management.
Acted as liaison between business owners, stakeholders, Digital/Ecommerce Marketing teams, QA, and development.
Assisted in the execution of Smoke, integration, UAT, and Pilot test cases for application functionalities in respective environments.

Confidential, Lincoln Park

B2B Marketing Intern/Research Analyst

Responsibilities:

Conducted detailed analysis of latest food Trends, consumer demographics, consumer demands and specific target markets
Developed strategic branding strategies for diverse market environments though taste testing procedures, recipe evaluation, consumer surveys, and social media
Created formula and costing spreadsheets for all R & D projects, as well as research reports stating actionable recommendations to increase product innovation
Facilitated ongoing communications with clients (manufacturers, wholesalers, and retailers) to document marketing objectives and created/updated client presentations
Collaborated with R&D, product development, and Chef de cuisines in order to generate daily status reports, edit proposals, and create presentation materials for new clientele

Confidential, Elmhurst, IL

Data Entry Specialist

Responsibilities:

Completed necessary paperwork for patients, weekly insurance billing on a per minute basis for entire treatment caseload, and updated patient information into the system daily
Communicated with new clients via the phone, email, and fax

TECHNICAL SKILLS

Microsoft Office: (Word, Excel, PowerPoint), Google Analytics, Adobe Analytics - Omniture, Micro Strategy, Genesis R&D, MediaBin, JIRA, STEP, Visio, Sharepoint

Proficient in SDLC: Agile and Waterfall framework, JAD sessions, BRD/FRD, Requirements gathering, UAT/Smoke/Pilot testing, QA, Process Flows

Problem solving: Data Analysis, Communication, Team work, Time Management

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Business Analyst Resume

Hoffman Estates, IL

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