Senior Business Analyst Resume Duluth, GA - Hire IT People

SUMMARY:

Professional business analyst with ten years of progressive and distinguished performance in various roles in the banking and insurance industries delivering audit - focused, multi-task software project results in response to market changes and business needs.

SKILLS:

Business Requirement development
Concise and effective communication
Strong organizational skills; time management
Strong financial background
Process evaluation and auditing
Proficient in SQL
HP Quality Center/ALM: Testing/Defect Management
MS Visio and Access proficiency
Proficient in MS Office

PROFESSIONAL EXPERIENCE:

Confidential, Duluth, GA

Senior Business Analyst

Responsibilities:

Define, author, and execute business requirements for conventional business process improvement as well as ad hoc changes. Apply strong analytical skills to business processes, technical infrastructure, and stakeholder interviews.
Facilitate requirements gathering sessions with business, technology, and executive stakeholders to understand and document complex business needs.
Establish baseline quantitative analysis, propose future state improvements, and execute business requirements related to a multi-year profitability improvement effort: Project Encore.
Design and maintain MS Visio-based Call Flows diagrams for dynamic Interactive Voice Response (IVR) system.
Design MS Access data input forms and tables for special project data gathering.

Confidential, Alpharetta, GA

Senior Project Analyst, User Acceptance Testing Lead

Responsibilities:

Develop, execute, and manage acceptance test plans and test cases to ensure quality product release for change initiatives scope.
Lead interviews with line of business senior management, and end-users to translate business needs into written business testing requirements, use cases, and user documentation.
Serve as user advocate and liaison between operations end users and technical design programmers exhibiting competent communication to senior management on high visibility changes.
Manage defects with HP Quality Center during testing; reporting and resolving detected issues through effective communication in coordination with technical and business partners.
Serve as Team Lead for changes to Pricing initiatives and cooperate with the Pricing Analysts to ensure strategies and table changes enhance business profitability and maximize ROE effectively.
Assist with new software product and product improvement implementation through process auditing.

Retail Credit Underwriter

Confidential

Responsibilities:

Analyze consumer credit information, including business and personal tax returns, personal financial statements, and credit bureaus to determine credit worthiness based on cash flow analysis and liquidity evaluation; communicate decisions internally through system notes through Magellan as well as externally to dealers over the phone.
Exhibit exemplary production performance in application count and booked volume.
Develop and secure strong relationships with integral dealers through excellent customer service, and pragmatic credit evaluation for their customers.
Promote Confidential ’s credit programs and services by conducting out-bound calls to our under-performing dealers in an effort to answer questions and resolve concerns with the intent of increasing application and booking volume.

Confidential, Norcross, GA

Credit Analyst

Responsibilities:

Analyzed commercial customer market position, business drivers, cash management, loan history, and financial statements to determine applicant’s credit status and loan worthiness.
Prepared and validated financing document packages, including title work, UCC searches, amendment letters, payment, rates, subsidy information, amortization and financial loan terms.
Served as a member of the Voice of the Employee Task Force to help implement best practices.
Reduced small ticket decision-making time by 40% by leading the Credit Small Ticket Task Force to automate and streamline decision-making processes for deals valued at less than $150,000.

We provide IT Staff Augmentation Services!

Senior Business Analyst Resume

Duluth, GA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship