SUMMARY:

• Business process and IT analyst and architect with 30 years of cross - functional experience in engineering, manufacturing, quality control, IT and IS environments and positions.
• Well evolved methodologies and standards (requirements, modeling and documentation) for the identification, definition and analysis of enterprise software intensive systems.
• Extensive experience and ongoing research and development in enterprise process modeling, and business process analysis.
• Recent experience and research with the development of Six Sigma, ITIL, CMMi, Sarbanes-Oxley and metrics related to monitoring of applications, services and processes.
• Current and ongoing professional development in end-to-end Enterprise Process Analysis, Modeling, Management, Integration and Improvement (EA & BPM), Systems Engineering (SE) Requirements Engineering (RE) & Requirements Management (RM), Model Driven Development and Enterprise Architecture via TOGAF. New areas of research include the Resource Description Framework (RDF), and the Semantic Web and the interrelated technologies and vocabularies; taxonomies and ontologies.

TECHNICAL SKILLS:

Adobe: Acrobat 6.0 Pro, PageMaker, FrameMaker + SGML, FrameMaker 6.0 + WebWorks (XML), Illustrator and PageMill

Arbortext: Epic Editor 4.3

EMC: Documentum

OMG.org: BPMN 1.0 & 2.0, UML 2.0, SysML 1.0, SoaML 1.0

Sparx Systems: Enterprise Architect ver. 10 Professional Edition - For project requirements traceability and tracking, BPM & UML Modeling & Documentation.

Microsoft: DOS 6.2, Windows95 - XP Professional, SharePoint 2003 & 2007, MS Office 2003 & 2007, MS Visio 2003 & 2007, MS Project 2003, 2007, 2010, MS Project Server

IBM: Rational Enterprise Suite version 2000.02.10 April 2000, RequisitePro and SoDA versions 00 and 13

BPM: Business Process Management, Business Process Modeling, Business Process Modeling Notation (BPMN), Business Process Improvement, Process Re-engineering, Business Process Mapping, Business Process Analysis.

IDS Scheer: ARIS Business Architect, ARIS Express

Software: AG webMethods Designer 8, CentraSite ActiveSOA

Oracle: Oracle 10g & 11g BPA and BPM, (Business Process Composer, Business Process Studio, Business Process Workspace) SOA Suite

RDF: RDF/RDFa vocabularies - FOAF, SIOC, DOAP

MISC: HTML, DHTML, XML, XHTML, Debian Linux, Novell and openSUSE Linux 10.1/10.3, Ubuntu 9.04, SQL, MySQL 4 & 5, MySQL Workbench 5.1, phpMyAdmin, WampServer 2.0b-i, Drupal 6, SDLC

PROFESSIONAL EXPERIENCE:

Sr. Business Process Analyst

Confidential

Responsibilities:

• Initially contracted for Services sales support regarding business processes for clients, which was extended into determining internal business processes for potential upgrade and migration to new systems and applications.
• Additional work conducted to develop a webinar series for Enterprise Architect from Sparx.

Business Process Engineer

Confidential

Responsibilities:

• Utilizing IBM Blueworks Live, develop current and future-state process models for existing applications and workflow as part of a business process improvement initiative.
• Helped to evolve current BPM methodology. Initiated development of process models for CignaAccess, OneView and a conceptual Volume to Value future-state business model for Cigna.

Technical Consultant, BPM Process Architect

Confidential, Charlotte, NC

Responsibilities:

• Focus is on gathering requirements for Current-state to Future-state COTS applications, systems and business process modeling (BPMN 2.0) utilizing Sparx Enterprise Architect 9.3, Fit / Gap Analysis for directing merger efforts and Future-state support.
• Approximately 3 months I was asked and agreed to take on the additional role of group mentor, due to my years of experience, knowledge and practical approach. Working along side another 'lead' and mentor we are updating the existing Confidential "Requirements Analyst Best Practices" document, and updating a supporting internal knowledge web site for RAs.
• I am also placing additional emphasis on identifying, capturing and modeling business rules as part of the BPMN 2.0 effort using Enterprise Architect, for the Duke Nuclear Merger group of projects.

Business Process Analyst

Confidential, Little Rock, Arkansas

Responsibilities:

• Write, review and analyze business and functional requirements and establish traceability using Enterprise Architect ver.
• Confidential Health Insurance Exchange (HIX).
• Assisted with identifying setup requirements for Enterprise Architect repository utilizing MySQL and subversion control.
• Identify and develop 'To-be' business process models (BPMN 2.0) and business rule logic, based on CMS reference process models and existing State (Indiana) flow charts for MAGI, Non-MAGI and Eligibility & Enrollment process models.
• Proposed the establishment of EA training and EA based framework and methodology for BPMN 2.0, UML 2.0 and SoaML 1.0, for all HIX processes, services and business architecture, traceable to the proposed CMS MITA framework.

Business Process Architect / Enterprise Architect

Confidential, Ft. Meyers, FL

Responsibilities:

• Develop BPM strategy for client (road maps, maturity levels)
• Analyze and model ‘as-is’ and ‘to-be’ process models using Oracle BPM 11g tool set
• Identify business logic and business rules and establish business rules management
• Collaborate with business groups and IT to deploy target process models
• Train and mentor user groups on using Oracle’s BPM tool set and BPM as a whole
• Business Process Modeling
• Business Rules
• Business Process Architecture - Top down, bottom up.
• Migrate Process Models from Oracle 10g to 11g platform
• Develop and implement process workflows using Oracle’s BPM 11g tool set
• Identify opportunity for SOA develop (BPEL and web services) for hand-off to development team
• Define BPM and SOA Lifecycles in relation to Oracle 11g BPM tool set and SOA suite as part of establishing a composite BPM-SOA governance model, Process Practice department and BPM CoE.
• Identify ADF development for hand-off to the ADF specialist developer

Business Process Management Analyst/ IT-Enterprise-BPM/SOA Architect

Confidential, Raleigh, NC

Responsibilities:

• Developed and published standards for process development tool usage and process modeling
• Developed and published guidelines and best practices for process development tool usage and future process modeling, process simulation, KPI capture and BAM
• Established multi-level process meta model and process metadata
• Directly participated in defining the process metadata repository requirements and identifying reporting needs for conducting impact analysis Confidential various points in the development lifecycle
• Established process taxonomy (classification)
• Developed a QA process for process mapping and modeling
• Developed and delivered training to current and new users
• Capture and document all project requirements and use cases
• Lead the development and creation of a business process management governance model that can be used to automate process development workflow through the use of policies
• Define and communicate process naming and numbering standards, guidelines, and best practices
• Assist Smart Grid teams in developing their approach/framework for process development
• Development of process modeling best practices and standards
• Development of a set of process components for expediting process modeling deliverables
• Support Software AG webMethods Designer 8 tool; 2nd level support for tool users
• Assist teams in upgrading to new tool release through new training

Business Analyst / Technical Writer / Process & Methodology Developer

Confidential, Morrisville, NC

Responsibilities:

• Six-month contract which involved the detailed review of all contract materials to develop process and procedure documentation, for the completion of an eCommerce & Hosting transfer of services, and an operational guide for assisting and educating support personnel and all levels of management.
• Additional departmental analysis and writing also completed concerning the internally leveraged System Development Lifecycle (SDLC).

Business Analyst / Technical Writer / Primary Web Site Developer & Administrator

Confidential, Charlotte, NC

Responsibilities:

• Conducted research into LAMP and WAMP technology stacks, open-source content management systems (CMS), web applications and frameworks for the development of a technical communications focused, dynamic web site and web application specifically for technical writers.
• Functionality requirements will be focused on and for the technical writer community and current members of the Confidential of STC, and include Confidential a minimum a wiki, personal blogs, chapter newsletter, online book and article publishing, and potentially multi-language content translation through localization (l10n) and internationalization (i18n) capabilities.

IT Business Analyst & Technical Writer

Confidential, Lynchburg, VA and Charlotte, NC

Responsibilities:

• Contracted to assist and support technical documentation & communication processes and fulfill the role of technical adviser & mentor on IT and IS systems development, documentation support processes, and requirements elicitation, analysis and refinement.
• Projects initiated and completed include SharePoint 2003/2007 documentation collaboration framework, IT and IS development process standards and document templates based on a Systems Development Life Cycle (SDLC), Business and IT process mapping standards utilizing the OMG Business Process Modeling Notation (BPMN), and the development of systems engineering model views for 140 information systems (IT) applications, loosely based on IEEE and INCOSE standards.
• The above work was a precursor for the recommendation to purchase and deploy ARIS enterprise-wide and initiate the development of an in-house curriculum and training program for IT and engineering groups, to support model-driven development using ARIS.

IT Business Analyst & Technical Writer

Confidential, Charlotte, NC

Responsibilities:

• Initial 3-month contract to develop an ITIL service catalog for the Enterprise Systems Management (ESM) team.
• Defined and developed additional documentation templates for MS Office 2003, Visio 2003, and established documentation structure and content standards for IT Monitoring and Management processes.
• Tracked and managed content and all writing tasks to establish a content management process for IT work groups.
• Assisted the ESM team and all groups within to research, analyze and define processes, refine writing and visual communication styles and established a standardized documentation and collaboration framework centered on MS Office 2003 and SharePoint Services 2.0.
• Led an additional business analysis project to identify, define and establish ESM related cost, volume and quality metrics, to enable the automation and production of team and executive level metrics charting on a monthly basis utilizing Excel, PowerPoint and SharePoint Services. Led the knowledge transfer process of all ESM metrics related activities to inform and educate management and analysts on these processes.

IT Business Analyst & Technical Writer

Confidential, Falls Church, VA

Responsibilities:

• Six-month contract as a member of the IT Test Engineering department to develop custom IBM Rational SoDA templates (Microsoft Word Templates) as part of a new enterprise level project.
• In addition to the primary task of SoDA Microsoft Word template development completed the base lining of the requirements management tool IBM Rational RequisitePro, developing multiple RequisitePro projects for testing with both Oracle and MS Access.
• Developed and conducted a training program for continuing SoDA template development, maintenance and support by Test Engineering.
• Conducted multiple ad-hoc training sessions on RequisitePro with various work stream members, and directly assisted with the refinement and completion of BioArch project documentation as it pertained to these two tools and the overall requirements management and reporting processes.