SUMMARY

• Business Analyst wif 10+ years of experience in financial services, investment banking, broker - dealer services, Mortgage, health insurance and marketing industries.
• Experience in conducting requirement gathering sessions, gathering business and functional requirements as per UML standards, conducting feasibility studies, performing gap analysis, risk analysis, and business process modeling.
• Experience wif linear and iterative system development methodologies such as SDLC, RUP and AGILE.
• Solid expertise wif Java technologies
• Knowledge and experience in Process Improvement Methodology including Six Sigma and Lean.
• Extensive experience in documenting Use Cases, Business Requirements Document (BRD), Vision and Scope Document (VSD), Functional Requirement Specifications (FRS) and UI Navigation Documents.
• Experience in conducting Joint Application Development (JAD) sessions, reviews, walk through and customer interviews.
• Excellent Analytical skills to understand the business process and Functionality, Requirements and to translate them to SOA system requirement specifications.
• Great Communication, writing and listening skills
• Strong problem solving skills, capable of addressing relevant facts and recommending solutions

TECHNICAL SKILLS

Modeling /Methodologies: Agile, Rational Unified Process (RUP) and UML.

Tracking Tools: Rational RequistePro, Clear Case, Clear Quest, Rational Rose

Languages: HTML, Java Beans, XML, SOAP, JMS, JDBC, JSP, EJB, Servlet, Visual Basic 6.0, C, C++, Perl, ORACLE PL/SQL Plus, Sybase Transact SQLHTML, XML, XSLT, Java Script, Microsoft SQL server

Workflow Tools: MS Office, MS Project, MS Visio.

Databases: MS Access, SQL Server, DB2, Oracle9i, Oracle 10 g

Platforms: Windows (NT, 2000, XP), UNIX

Reporting Tools: Business Objects, Ms Excel

PROFESSIONAL EXPERIENCE

Confidential, NY

Senior Business Analyst

Responsibilities:

• Analyzed business needs, created and developed new functionality to meet real time data integration that facilitated decision-making.
• Analyzed and assessed the clients systems and business processes.
• Worked on mortgage servicing platform (MSP), which is an application that automates loan servicing, including loan setup and ongoing processing, customer service, accounting and reporting to the secondary mortgage market, and federal regulatory reporting.
• Conducted individual and group (JAD) sessions wif business stakeholders and technical units.
• Played a key role in the planning, user acceptance testing (UAT) and implementation of system enhancements and conversions.
• Established a business Analysis methodology around the Rational Unified Procedure.
• Streamlined clerical work processes and mapped to the automated system.
• Developed project plans and managed project scope.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, developed all the use cases and workflows.
• Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.
• Developed strategic partnerships wif the business unit to prepare a solid noledge base of the business line, including the business plan, products and processes and revenue streams aimed towards problem solving.
• Prepared financial plans outlining major cash inflows and outflows and strategic cash management.
• Created policies and procedures document wif client specified format requirements.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions, especially the in corporation of data warehousing techniques in system.
• Assisted in presenting reports and analysis to halp guide the management.
• Guided new members on the project on resources and material available and the goals for future.
• Established a RUP (Rational Unified Process) centric business analysis methodology.
• Responsible for Design and Development of corporate reports for client applications using Actuate and Data beacon.
• Analyzed research on operational procedures, methods, and recommend changes for improvement ? wif an emphasis on automation and efficiency.

Environment: J2EE, DB2, Rational Clear Quest, Rational Rose, and UML.VB 6.0, SQL Server 2000, PL/SQL, Microsoft Suite (Access, Excel, Word, PowerPoint, Visio, MS Project)

Confidential, NYC

Senior Business Systems Analyst

Responsibilities:

• At Mortgage IT responsibilities are to get the current system Business requirements from Subject matter experts (SME’s) and document them as a current process flow. Compare the current process flow wif the Mortgage Cadence flow and do the Gap analysis
• Identify the business process and developed the use cases.
• Configure the system through security and admin module in cadence
• Work wif technical team for modification development area
• Work wif QA team to test the configuration as per the requirement
• Update the configuration as defect open by QA and UAT team
• Walkthrough the configuration changes wif business to signoff the configuration changes

Confidential, Washington, D.C

Technical Business Analyst

Responsibilities:

• Performed requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices.
• Performed Credit Risk analysis functions, which included setting credit limits, financial statements analysis and loan revisions.
• Worked wif internal and external systems to determine risk to the bank wif respect to fraudulent activities.
• Experience and ability to analyze credit report and financial documents.
• Responsible for gathering requirements from users (Traders & Risk Professionals) based in London and New York, writing functional & technical specifications (FRS and SRS) for an in-house front office trading application.
• Analyzed business requirements and segregated them into high level and low level diagrams like Use Cases Diagrams, activity diagrams, State Chart Diagrams using MS Visio according to UML methodology, thus defining the Data Process Models.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives wif each other, resolve any issues and come to an agreement quickly.
• Interviewed Subject Matter Experts (SMEs) and carefully recorded the requirements in a format that could be reviewed and understood by both business people and technical people.
• Created Workflow and Activity diagrams using Rational Rose.
• Expertise wif all the phases of Quality centers starting from Releases, Requirements, Test Plan, Test Lab and Defects.
• Reviewed and assisted the QA testers wif the development.
• Involved in the Preparation and execution of Test Plans, Test cases, Test scripts using Test Director
• Used Visio to create workflows, manual processes and End-to-End processing of system interaction.
• Updated the requirement and defect status as per the current status of the testing project in the Clear Quest
• Worked extensively wif MS office suite for preparing status reports.
• Used MS Visio to carry out the business modeling and object modeling effort to develop the business architecture for the application for rapid and controlled Application development.
• Prepared a project plan using MS Project to assigned tasks and responsibilities and to track the progress.

Environment: MS office Suite, Java, XML, HTML, JavaScript, SQL, Toad, Oracle, UNIX, Clear Quest, Win Runner

Confidential, Englewood Cliffs NJ

Business Analyst

Responsibilities:

• Analyzed As - Is Process Flow and Designed the To Be Process Flow to determine wat needs to be done for improvement.
• Worked wif Subject Matter Experts (SMEs) during requirements gathering to get a better understanding of Business Processes.
• Gatheird and understood User Requirements through user interviews and Brainstorming sessions.
• Analyzed the Requirements and created the Business Requirements Document (BRD), Functional Specifications document (FSD) and Use case Specifications using Requisite Pro.
• Developed Business Process Flows using MS Visio.
• Followed the UML based methods to create: Use Cases, Activity Diagrams and Swim lanes.
• Conducted the requirements and design walkthroughs wif designers, developers and Business stake holder.
• Maintained and tracked stakeholders requests for enhancements and changes using Unified Change Management tool (UCM) such as Rational Clear Quest.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle.
• Developed the Test Plan/Strategy and oversee the complete system testing process and ensure that tests results adhere to the functional specifications.
• Clarified requirements for Test script and test case generations.
• Created Requirement Traceability Matrix to track requirement.
• Assisted the QA team in designing test scripts, test scenarios and test cases for integration and user acceptance testing (UAT).
• Assisted in execution of the test scripts and test cases and validated the test output.
• Conducted Training Sessions for Business Users and assisted in designing training materials.
• Tracked the project using MS Project and presented various analyses to the business users.
• Conferred periodically wif business units, technical programmers and QA Team throughout the lifecycle of the project to track progress, identify changes and to ensure changes are communicated to both the business unit and technical staff.

Environment: Oracle, J2EE, RUP, UML, Rational Requisite Pro, Rational Clear Quest, MS Project, Word, PowerPoint, Visio, Test Director.

Confidential, Mclean, VA

Business/Systems Analyst

Responsibilities:

• Worked in Performing Loans department as a liaison between the business side of mortgage servicing and the testing of the PE servicing.
• Calculated the DSI for remediation of loan data for Bank of America.
• Worked wif the Loan Portfolio specialists and Senior Loan Portfolio Specialist for reviewing the loan level reporting process.
• Created Use Case Diagrams using Rational Rose to represent business users needs. Worked closely wif system analysts to transition business use cases to class diagrams. Created sequence diagrams to represent process and data dependencies.
• Conducted status meetings for UAT and TEMPeffectively raised time-sensitive issues and bottlenecks for Management attention.
• Gatheird business requirements and wrote requirements using Confidential proprietary Technology Delivery standards. Used Rational ClearCase for versioning of business requirements documentation.
• Created Requirements Traceability Matrix to map business use case identifiers to application use cases. Coordinated wif developers and system testers and system analysts to successfully create Requirements Traceability Matrices for different project workstreams.
• Wrote Business requirements specifications and tagged them using Rational Requisite Pro.
• Simultaneously worked on seven different projects in different phases of the SDLC.
• Helped initiative director wif the data volume assessment while choosing Third Party vendor COTS tool (CheckFree Recon Plus Frontier).
• Worked closely wif Deloitte to transform requirements into third party reconciliation tool requirements analysis and design.
• Created Test plan and test strategy for User Acceptance Testing for multiple projects.
• Wrote Test Cases and test scripts for User Acceptance Testing for different projects.
• Actively managed defects for UAT using Rational ClearQuest.
• Actively engaged in reengineering of business processes and suggested alternative process improvement paths for efficient time management for Securitization baseline team.
• Helped in Project management creating dashboards and management reporting in order to backfill the position.
• Performed due diligence on process control and quantification of the variances in Securitization Accounting reconciliation process working closely wif the baseline accountants.

Environment: Oracle, Sybase, DB2, Java