SUMMARY

• 9+ years of extensive experience as BA / PM in the field of Finance and Banking.
• Hands - on experience in all phases of Software Development Life Cycle (SDLC) with planning, analysis, design, implementation, testing and user training.
• Comprehensive knowledge of various methodologies like Agile (Scrum), RUP (Rational Unified Process)
• Expert in creating Project Plan and Schedule, Budget Estimation, Recruiting and Training, and Inspection and Evaluation.
• Expert in creating Work Breakdown Structures and creating Gantt Charts using MS. Project
• Worked closely with Stakeholders and SMEs to understand the requirements and analyzing specifications for new applications along with modification of the existing application.
• Extensive experience in Business Process Analysis, SWOT Analysis, and Gap Analysis
• Expert in preparing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), and creating business flow diagrams, user stories, use cases and prototypes.
• Proficient in using Unified Modeling Language (UML), Use case Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams, and creating Prototypes, Wire Frames, User Interface Specification.
• Conducted and facilitated Joint Application Development (JAD) sessions or Elicitation Sessions with SMEs to better understand the business process and the interface requirements, where needed
• Conducted Walkthrough of requirements to technical and test team, helped them resolve open issues.
• Hands-on experience in Change Impact Analysis, identified potential consequences of a change, and estimated what needs to be modified to accomplish the change.
• Quality Assurance (QA) Experience with developing and reviewing test plans, test scripts, test cases, test reports, and using defect tracking tool to address bugs/issues as required by the project.
• Strong experience in conducting User Acceptance Testing (UAT) and documenting test cases.
• Excellent Written, Oral Communication skills and Conflict Resolution skills with the ability to communicate appropriately in business and technical situations at all levels.
• Assisted in developing Training Manuals, Knowledge Transfer Manuals and Training sessions.
• Strong technical skills in SQL to extract data from database for the purposes of data analysis and testing.
• Experienced in design, development, testing, implementation and support of enterprise data warehouse.
• Experienced with Risk Management, Risk Ratings Systems, Credit Risk Valuation, Basel Accord, Equity and Debt, Swaps, Options, Futures, Fixed Income Products like Treasury (Bonds, Notes, and Bill).

TECHNICAL SKILLS

Methodologies: SDLC, RUP, UML, Agile (Scrum), Waterfall

Business Tools: PowerDesigner, SmartDraw, MS Project, MS Visio, Just in Mind, Axure

Testing Tools: Quality Center, Quick Test Tools, Silk Central, JIRA

Database: Oracle 9i/10g/11g, SQL Server, Access

Operating Systems: Windows XP/NT/2000/Vista UNIX

Programming Languages: C, C++, Java, Visual Basic, Matlab

Others: MS Office Suite (Word, Excel, PowerPoint, Outlook, Project, Visio, OneNote), SharePoint, Gantt Chart, Workflow Design, etc.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Sr. Business Analyst/Project Manager

Responsibilities:

• Worked on documentation of project vision and scope, cost-benefit analysis, management of project budget and making project schedule with the Project Manager.
• Involved in design, analysis, testing and implementation of data warehousing.
• Conducted JAD and Brainstorming Sessions to gather Business Requirements from Market Risk Group, Risk Reporting Team and other SMEs.
• Performed Gap Analysis to understand the existing features and functionalities of the module, and determine new functions to be added into the new version.
• Analyzed the new regulatory requirements on market risk calculation, monitoring, reporting, and testing.
• Involved in documenting detailed BRD and FRD based on Basel regulatory requirements by using PowerDesigner.
• Interpreted BRD and FRD into detailed designs employing UML diagrams including Sequence Diagrams, Activity Diagrams and Use Case Diagrams, and Data Flow diagrams using SmartDraw.
• Conducted walkthrough of FRDs with Development Team and Testing Team to determine feasibility of each requirement.
• Knowledge of data warehouse, identified potential data sources of Interest Rate, and helped the market data team to integrate data using ETL tools.
• Worked closely with database engineers and architects to maintain integrity and stability of database
• Worked closely with Quantitative Analysts to design and implement new Stressed VaR model and Advanced Monte Carlo Simulation method.
• Assisted several important teams in backing up financial projections with real data.
• Acted as liaison between database administrators and executive team.
• Assisted the Risk Reporting team to generate the new reporting framework according to the industry-wide standards within QRM and the unique requirements for US site.
• Walkthrough meetings with Testing Team, reviewed Test Plan and Test Cases.
• Conducted quick Smoke Testing to identify and fix defects in the system.
• Involved in design and implementation of Progression and Regression Tests of those new functionalities.
• Managed bugs by using Defect Tracking Tool, reviewed each open defect, and assigned the development team to fix it.
• Created User Manual and Training Material of the new system for the internal end users.
• Planned and Conducted User Acceptance Test (UAT).

Environment: RUP, Windows 7, Oracle SQL Server, Unix Server, Java, PowerDesigner, Silk Central, SAS, SmartDraw

Confidential, Buffalo, NY

Sr. Business Analyst

Responsibilities:

• Understood services and functions in core banking, knew the process of making transactions between accounts, deposits, payments, and other services in the system.
• Interviewed Business Users and Subject Matter Experts (SMEs) from front and back offices to understand the existing system and the business process to identify deficiencies for improvement and enhancement.
• Involved in creating Questionnaire to understand the needs of the end users in order to improve the system.
• Created User Stories by communicating with Business Users and the technical teams.
• Created Sprint Backlogs based on prioritize features in the Product Backlogs.
• Performed GAP analysis including duration analysis, cost benefit analysis and informal/formal benchmark analysis by creating AS - IS and TO-BE documents
• Created detailed Functional/Non-functional Requirements
• Provided detailed User Interface Document to the technical team and other stakeholders, created prototypes with new added features and functionalities by using Just in Mind.
• Conducted requirement walkthroughs with the development and testing teams to ensure that they understand those requirements clearly.
• Created and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to their business requirements and the test case requirements to their functional requirements.
• Worked with the QA Team to create test plan and test scripts, and reviewed test cases.
• Validated and regularly tracked all the filed defects and their status.
• Performed thorough User Acceptance Testing (UAT) with Business Users.
• Actively participated in Post Production Validation (PPV) and handled issues appropriately.
• Worked as liaison between the stakeholders in all levels, joined in the Sprint Planning Meetings and Daily Scrum Meetings to ensure all assigned tasks to be accomplished in a proper way

Environment: Agile Methodology, Microsoft Office Suite, Just in Mind, Oracle DB, Java, HTML, JIRA, SQL

Confidential, New York, NY

Business Analyst

Responsibilities:

• Conducted meetings with the SME's and stakeholders to get a better understanding of the business process and gathered Business Requirements.
• Facilitated Joint Application Development (JAD) sessions for communicating and managing expectations with SME’s and to understand thoroughly the business process and the interface requirements, which need to be incorporated in the application.
• Interacted with Technical Architects and Process Analysts to identify and analyze the given information, procedures and decision flows and evaluated existing procedures.
• Worked with business users and design team in preparing & documenting Functional and Non-functional Requirements
• Create Use Cases, Use Case Diagrams and Sequence diagrams using Microsoft Visio to support software development projects and verifies the accuracy of the specified business processes.
• Assisted Project Manager maintain and update the Project Plan using Microsoft Project to check if the project is going as planned, and to make any changes depending upon the circumstances
• Created and maintained the Requirements Traceability Matrix (RTM).
• Worked as a liaison between Project Manager, Business Users, SMEs, and Testing & Developing team
• Created and executed various the Test Cases, wrote Test Scripts with the testing team, and did part of Manual Testing

Environment: Windows, Oracle SQL, JAVA, Share Point, MS Visio, MS Project.

Confidential, New York, NY

Business Analyst/Project Manager I

Responsibilities:

• Responsible for assistance with the Project Manager for documentation of project vision and scope, development and management of budgets, and communication with stakeholders throughout project lifecycle.
• Assisted Project Manager to developing schedule documents as Gantt charts using MS Project.
• Understood rules and policies of the organization, understood normal procedures related to loans by interviewing SMEs.
• Involved in risk-management process whereby identified critical areas of business risks with the Project Manager and SMEs.
• Analyzed and collected business requirements, identified system interfaces and created the requirements specification document.
• Documented use case specifications on the basis of business requirements gathered from stakeholders.
• Prepared and created functional and non- functional requirement documents.
• Designed sequence diagrams, dataflow diagrams and use case diagrams in UML using MS Visio.
• Conducted requirements walkthroughs with the technical team to identifying ambiguous, incomplete and incorrect requirements.
• Managed change control process for the project.
• Extensively worked with quality analysts to make sure that the functionality meets requirements.

Environment: UML, MS-Project, MS-Visio, Rational Requisite Pro, SQL.

Confidential

Technical Support

Responsibilities:

• Provide direction and supervision to Technical Support Engineers
• Installed, configured, and maintained three developed software for 300+ business users including experts in Education Institutions and Manufactures)
• Wrote user manuals and conducted on-site trainings for the business users
• Assisted presales and existing customers to resolve technical issues in person or via email/phone call
• Made 1000+ machining drawings and examination questions for education institutions by using AutoCAD and MasterCAM
• Performance tested existing simulation software products, and collected feedbacks from customers to R&D departments
• Attended 15+ NC products trade shows throughout China, and did products presentations to potential users
• Participate in technical communications within the Technical Support Engineering team to share best practices and learn about new technologies and complimentary storage applications.
• Worked as a liaison between end users and the project team

Environment: MS SQL, Access, Java, C#, AutoCAD, MasterCAM