SUMMARY:

• As a Business Analyst, Project Lead and Process Integrator I have been involved in projects from the business brain storming process through to post production process.
• I have written Business Requirements, Functionals, BA, Project Plans, RFP’s, Technical specifications for most of the stated projects and worked closely with the business and technical teams to ensure successful production integration.
• My background and years of experience has enabled me to have strong business process improvements, project integration, process integration and testing capabilities to ensure full confidence in production integration success and future expandability.
• With all projects, documentation involved creating or assisting in the Business Requirements, Functionals, Technicals project work flows, project planning on all levels of the project.
• I have been involved with projects from conception to fruition.
• I have worked with several on and offshore vendors as well as created RFP, SOW's, investigated process improvements, worked closely with managers to encompass improvements into the current technical solution. Some of these improvements included data storage created from a new imaging process, vendor isolated testing environment with new work flow processes to integrate vendor accepted code into the business testing environment.
• I have been involved in projects using full SDLC with project teams using Waterfall and/or Agile techniques.
• I have experience with Project Plan, Jira, SharePoint, Quality Control, Zephyr and many other application support systems.
• I am also extremely proficient in Vizio, Wireframe, all Microsoft suite applications. Strong Leadership skills with team work building techniques.
• Management techniques used are Total Quality Management by enforcing positive feedback, encouraging team participation by using an overall team built documented process.
• Standardized processes with team templates used to ensure quality work consistency.

SKILLS:

Project Management Methodology: Quality Assurance, Project Testing Methodology, Project Integration Support; Lotus Notes, AS/400 Environment, Microsoft Office products.

Software Integration: Integrate purchased software packages to work within an existing system. Setup reports, schedule updates, created procedure manuals. Group training as well as unique individual training.

AS/400Environment: Both COBOL and RPG. Report/Screen Design, Random Access, Tables/Arrays, Subfiles, Control Break Logic, Interactive Programming, Printer Files, IF/ELSE Constructs, Logical Files, Data Description Specifications.

Visual Basic 5.0: Subprograms, Arrays, Sequential and random access files, Graphic displays, List box, Combo box, Relation databases, Object oriented programming.

Reporting: Crystal reports, Web base reporting through Access reports, Complex multi - database COBOL reports

Access 97: Tables, Queries, Forms, Reports, Switchboards, Briefcases, Crosstab Queries, Inner/Outer Joins, Macros, Toolbars, Menu Bars, Specialized Control through VB 5.0, Web page design.

PROFESSIONAL EXPERIENCE:

Confidential, Radford, Virginia

BA Specialist

Responsibilities:

• Egypt, presentation for a company that distributes bulk quantities of Dead Sea Salt and Mudd. This project entailed extensive research into the Dead Sea, why and what the advantages are to using these products.
• At the close of this project, I received a 4.4 rating out of a 5.0 max.
• Australia; a small startup company that needed assistant with their web site. This company sells women’s fashion shoes and needed some testing, suggested marketing ideas and possible catchy phrases that could be used on the site to attracted more customers.
• Analyzing the full Business Process as a BA and was involved in the Data Mapping, Modelling, Requirement Gathering.
• Australia; this is a BA contract for a company that needs assistance with the documentation for an "Upstream Gathering System" which is running pipes for a gas pipeline. This is also a part time situation that is again, flexible and I can schedule per my calendar.
• Australia, WEB application UI/UX, troubleshooting, full testing with complete test cases, use cases, wireframe, security testing, email notifications, auditing, bookkeeping and reporting. This is in the second release phase and I am currently updating the test cases to ensure full regression testing when the release III is ready.

BA Lead

Confidential, Danville, PA

Responsibilities:

• Document current business processes and map to technical functionality
• Model processes through effective interaction with stakeholders and thoughtful, objective analysis
• Model data, including definition and flow
• Functional and Technical document detail verification to the BRD
• Identify and investigate any possible technical or functional discrepancies
• Perform project and technical brain storming sessions to ensure correct project functionality per business specifications
• Obtain business design clarifications per original BRD
• 3rd party application integration
• Project integration Project and Test Plans
• Production implementation system verification. Ensure a stable environment.
• New BA department processing standards implemented into Web team daily processing Delivery of completed projects, independently and team oriented by using;
• Manage and track project designs change requests, project functionality issues to ensure project completion meets the business stakeholders project expectations
• Analytical and problem solving techniques
• Verify data processing accuracy
• Risk and issue management
• Process oriented testing techniques
• Validation of a data intensive systems that support business process Project lead
• Validate Technical Requirements and Functional Requirements are defined to encompass the BRD details
• Manage and track approved project changes to accompany the current test plan
• Individual and group testing project plans
• Test plan creation, business sign off
• Traceability matrix to ensure all BRD requirements were met per the Functional and Technical documents
• Creation/assistance in Use Cases
• BA Project Plans
• BA project meetings
• Updated project technical team of status of all current projects
• Management BA department brain storming discussions as to the best practices for the new BA group
• Project team notification of functional/system issues with escalation processes incorporated
• Post project support
• Lesson Learned process improvement project team post production meetings
• Project layer testing was crucial to departmental level up to and through the enterprise level deployment to insure project implementation success.

Technical Business Analyst

Confidential

Responsibilities:

• Vendor contract negotiations and verification per business requirement
• Project plan creation to encompass vendor and multi project creations
• Manage and track the design creation and approval process with the client project sponsor
• Peer review process for technical design documents and coding tasks
• Worked with Master Tools to analyze the business.
• Converting business requirements into functional specifications and functional design
• Documented the requirements based on existing standards and developed use cases to visually model the requirements at various levels of abstraction
• Assist the PM with project task tracking, coordinating test plans, project release plans and implementation efforts.
• New project business assessments
• Creation of Functional documentation per current to new vendor processes
• Manage and track the design creation and approval process with the client project sponsor
• Use Case creation
• Vendor selection/RFP
• Training documentation/creation and enhanced originals
• Project document templates
• Current business processing documentation
• Visio workflow processes
• Technical and business implementation plans
• Presentations
• Project testing (which include interface, web bases applications, internal and external project compatibility)
• Project process training
• All project duties that were required

Business Analyst, Quality Control Project Lead.

Confidential, Buffalo, NY

Responsibilities:

• To perform the review of the BR with process analysis profiling
• Create updated business process flow documentation in regards to the submitted BR
• Analyze large data sets, including summarization and presentation of findings
• Identify opportunities to optimize performance and offer alternatives to current processes
• Peer review process for technical design documents and coding tasks. This included converting business requirements into functional specifications and functional designs. Identify/document functional process issues
• Design test cases to encompass White and Black box testing, regression testing, identify possible test automation process (QTP) for current project
• Develop, execute, trouble shoot, and maintenance of manual test scrip cases.
• Schedule, create test cases for full system regression testing
• Participate in the creation of new BA team processes, template designs, training, and group brainstorm team improvements.
• Participate in project BR sessions with business and technical groups to design and develop projects Functional specifications
• Identify possible business improvement opportunity
• Participated in converting a manual processing department to a restructured automated department
• Maintained CORE banking processes while incorporating QTP automation processes, such as imaging, data storage, ETL
• Work closely with the QTP Automation Specialist to create the most effective automation processes for scheduled events, individual projects, and data analysis.
• Participated in offsite downsizing while incorporating new automated CORE business processes
• Documented the requirements based on existing standards and developed use cases to visually model the requirements at various levels of abstraction.
• Assist the PM with project task tracking, coordinating test plans, project release plans and implementation efforts.
• Existing to New project process flows using Visio
• Web interface usability, data compatibility, Web based timed testing, Web base application two way data transfer testing, report creations derived from Web base application data using the SDM methods.
• Flat file usability and transfer testing
• Methodologies used; Agile and waterfall processes to ensure successful project framework to ensure an overall successful project implementation
• Usage of testing technique, monitor defects, document root cause with possible resolutions and /or work around possibilities
• Full project testing traceability to ensure project BR are met.
• Participated in regular project meetings to discuss project test tracking using QC test reporting. This included defects, project testing status and project plan schedule status
• Scheduled test interfaces, mainframe processes and regular scheduled application upgrade
• Test strategies documented, discussed and implemented into the project phase gating schedule
• Ensure the vendor application(s) meet the BR and BA specifications.
• Lead meetings with post project team members to review Lessons Learned document to improve company project implementation process.
• Post production support, recreation of production incidences to validate and document possible production issues.
• Lessons Learned sessions and how to improve future project processes

Business Analyst

Confidential, Buffalo, NY

Responsibilities:

• BRD creation using corporate standards
• Creation of Use Cases to support the CORE banking functionality
• Modeling the requirements, Data and Including definition and flow.
• Creation of Functional Requirements
• Mapping documentation from BR specs to BA specs, Technical specs and finally production processing verification.
• Assisted in the documentation of the project functional design
• Project Plan creation
• Ensure successful production project implementation by using implementation plan
• Traceability matrix documentation
• Visual modeling per project requirements
• Project and business project technical support
• Testing changes and/or application upgrades
• Regression testing of the business Check Processing Control System (CPCS) in Buffalo and the MICR8000 system in Baltimore.
• Involved in creating functional specifications
• Validation of system reliability and capacity of all real - time processes as well as batch scheduling
• Involved in project production implementation plan and execution
• Creating and executing system test plans
• Document results of testing, as well as work closely with the technical team to implement upgrades and changes Investigation of the supported application reported issues
• Business process improvements recognized, researched and implemented.
• I volunteered to participate on the Business Requirements committee which was a yearlong project. This involved participating in several meetings and assisted in the Request for Proposal (RFP) and the vendor selection process.
• I played a significant role in the coordination of the interviews and material distribution between the representatives of the Business Requirements vendor and personnel from multiple areas of the bank.
• This process involved over 100 coworkers and them being introduced to the new bank process. This committee was the first step in addressing an overhaul department processing to create a bank standard.

Business Analyst

Confidential, Buffalo, NY

Responsibilities:

• Involvement of identifying framework technical process issues
• Project planning for future system releases
• Scheduled planned updates and changes on the new system
• Unit testing
• Used master tools to execute the business plans
• Coordinate customer testing and reporting of testing outcomes and detailed resolution.
• Worked closely with the technical teams both in house and vendor supported to identify new process issues and possible resolution
• Documented technical issues to identify the business reported issues for departmental CORE business and included the plan resolutions
• Reported to the business stakeholders as demonstrations, documentation for training, and independent training that was requested by the business groups
• Other duties include assisting in new projects using Project Management Mythology and Project Planning Methods
• Involved working closely with an offshore vendor, business stakeholders as well as their clients
• Review business requirements and may assist in translating requirements
• Provide support to other team members and client groups in defining system requirements in regards to using the new FileNet P8 platform
• Worked with offshore vendor to use, implement and design new applications that use the imaging software called Kofax/Ascent Capture
• Provided individual and group training to explain the uses of the imaging software. This included presentations describing the storage and retrieval process in regards to the CORE business process and the advantage of using the imaging storage process.
• Most current project involves working with an independent vendor to organize the capture of data from an outdated system to the FileNet data store
• Worked with contractual statement of work, assigning resources, project plan, scheduling the secure shipment of data to a site in which the vendor can copy the data securely
• Working closely with the server administrator to organize the planning of scheduled tasks as well as addressing any issues or concerns that have occurred in regards to the client and the independent vendor
• With working with a new imaging package, Kofax, this entails continuous education as well as self-education as to the new applications capabilities and their uses in new and current projects
• All projects included working in the test environment to create, test possible solutions to the imaging business requirements. The testing FileNet, P8 Workplace environment was used to trouble shoot current issues and possible future production problems
• This involves testing, inquiring possible solutions and documenting the suggested fixes or changes to the new security/topology of the current system by working closely to the project technical team.

Confidential, Arcade, NY

Programmer

Responsibilities:

• COBOL on an AS/400
• Assigned small to medium size projects that enhanced the current system by creating or changing programs, DDS, queries, CL’s, SQL, using all AS/400 utilities.
• Full testing of all changes was required before it was tested in the BA department.
• Supervised testing off all aspects of new designs beginning with the BA department to the end users.
• Held individual, small and midsize training groups to teach the users and fellow programmers how the new enhancement works.
• Followed through with any changes or concerns from users through phone support. Wrote proposals for any new additions that were suggested from the users that might better enhance the new changes.
• While working on projects, was assigned problem projects in which the current system was not working correctly and needed to be fixed as soon as possible. These took top priority and had to be researched, corrected through program changes, updated files, changes in subfiles or CL’s.
• Tested and had to prove that the new fix was correct before it went to BA, but it was still required to complete all new projects within a set date.
• Created CL’s and used SQL to run queries or programs for daily, weekly and monthly batch jobs.
• Integrated purchased software into the AS/400 and was required to self-teach, implement, test, instruct fellow programmers as well as showing the end user how to work with the new software, addressed any concerns problems the end users might have. Uploaded and down loaded PC files through RUMBA to and from the AS/400. Phone support for all AS/400 utilities as well as all PC software.
• If someone had questions concerning any AS/400 process or Excel, Lotus Notes, Word or any PC project, I was required to walk them through the problem either by phone or in person.
• Created new files, main forms, sub forms, several screens that would input and output hours spent on projects, vacations, and in-house times and off site times.
• Created toolbars, menus and dropdown boxes and macros for easier flow of design with use of dialog boxes.
• Held Training seminars to teach users how to update their weekly hours.
• Interactive updating of all files and created one weekly report and two monthly reports through tables and queries.
• Second project was to implement and self-teach purchased software that kept track of all program licenses.
• All PC’s were manually inventoried for unauthorized software; all licenses were accounted for and reported any licenses that needed to be purchased.
• Updated new software files with current licenses and all pertinent information.
• Taught user how to keep the system updated and wrote a step-by-step manual for any new employee that might need to learn the software.