Qualification Summary

I am a Certified ScrumMaster and Certified Business Analyst Professional with over eighteen years of experience. My expertise lies in requirements definition, process modeling, test planning and test execution. I am well versed in project development lifecycles and process improvement, using strong organizational and problem solving skills to participate in the successful implementation of a number of projects across industries.

Experience

Confidential

Consultant - Business Analyst

• Reviewed requirements for the Medco/Express Scripts Inc. integration to ensure they addressed the project objectives outlined in the project charters
• Reviewed and provided approval of requirements documentation, test plan and test case documentation ensuring each requirement traced through to one to many test cases
• Participated in and led test planning efforts

Confidential

Lead Business Analyst

• Independently gathered requirements through facilitated sessions and/or individual interviews with end users
• Implemented a new software package in order to optimize drug therapy and improve therapeutic outcomes for patients
• Performed requirements gathering and gap analysis in order to capture existing functionality and ensure the new package supported government criteria for eligibility
• Identified all the reporting requirements and data elements needed for the new software
• Wrote test plans and planned the User Acceptance Testing. Coordinated test efforts with the business users, the system vendor as well as the print fulfillment vendor
• Mentored junior business analysts, reviewed and critiqued their work product and provided work direction when needed
• Assisted the Director in the Department by conducting one on one meetings with consultants to ensure they were following Prime's standards and offered assistance where necessary
• Elicited and documented requirements with over thirteen business areas within the company for an implementation with Prime's largest Client
• Effectively participated in Change Control and Scope Management efforts
• Worked directly with the Client and internal Prime departments to perform joint user acceptance testing
• Ensured requirements traced through to test cases
• Created and executed test cases and reported the findings to the Client and project team
• Represented Claim Operations in the BA Center of Excellence meetings to further enhance and improve requirements templates and processes for the company

Confidential

Prime Therapeutics

Senior Business Analyst

• Liaison between the business and information technology areas for projects assigned to elicit and document requirements
• Diagramed current and future state processes
• Worked with project teams to prepare Prime for regulatory changes required from the Centers for Medicare and Medicaid Services

Confidential

Project Coordinator/Business Analyst

• Documented test cases to test all possible fees associated with a new account, a contribution, distribution, quarterly fee and termination of the account. Also responsible for creating a test plan and test calendar to test the message flow between components
• Coordinated project implementation. This included identifying roles and responsibilities for users, as well as the processes which needed to be followed for the implementation. Also responsible for capturing business and technology team's activities for conversion as well as pre and post conversion
• Maintained project plans and tracked tasks through to completion
• Documented the PTR process Problem Tracking Report this process was followed during System Test and UAT Testing
• Assisted in system testing by testing certain Dofeed codes using UNIX commands. Worked with the business to create test cases for DIT testing automated testing to test 3 areas: Load, Stress, and Capacity Testing

• Assisted the Technology Implementation Manager by coordinating the Implementation and Communication Plan document for each planned weekend installation
• Coordinated a two-day training session for the business to learn the new trading application and archived project documents along with sign offs from the project team

Confidential

Tastefully Simple

Business Analyst/Tester

• Captured requirements and business rules to migrate current functionality onto a new platform that allowed greater scalability for business growth
• Developed test cases for each business rule that traced to its requirement
• Executed test cases while documenting what passed and failed

Confidential

Business Process Analyst

• Created process models to help illustrate interactions between business units
• Created support documentation which outlined the activity occurring for each step in the process
• Provided process improvement recommendations after the current process was fully diagramed and documented. Recommendations stated the process step that could be improved and how it could be improved

Confidential

Business Process Analyst

• Developed a work flow diagram to capture the current process of one person within a department
• Assisted other Business Process Analysts in the department with an application manual that was new to the area. This application was created to keep track of projects, each individual task within a project, who was assigned to the project, etc.
• Authored various processes on how to use the application