SUMMARY

• Extensive experience as aBusiness Analystin IT industry with solid understanding ofBusiness Requirements Gathering, Translating Requirements into Specifications & Application Design.
• Proficient inBusinessProcess Flow,BusinessProcess Modeling, BusinessAnalysis and testing various methodologies.
• In depth knowledge Agile/Scrum, Waterfall methodology, Use Cases, Software Development Life Cycle (SDLC) processes.
• Conducted Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing
• Documentation in the form of Artifacts and Specs. Creation of industry standard documents such as BRDs, FSDs, User Stories and Use Case specs.
• Experienced in Scrum Practices like User Stories, Story Slicing, Backlog Grooming, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective
• Experience in developing Business Requirement Document (BRD) and Functional Requirement Documents (FRD)
• Experience in facilitating Joint Requirement Planning (JRP) sessions withBusinessUser Groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Businessand Technical Environments.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Strong knowledge of SQL, data analysis and data validation using SQL.
• Extensive experience in creating and maintaining source to target Data mapping documents
• Excellent understanding and expertise in writing complex SQL queries to perform back - end testing.
• Strong expertise in Data analysis, Data mapping, Data modeling and development of Databases for business applications in client/server applications
• Proficient on designing and implementing basic SQL queries for QA testing and report / data validation using Oracle, SQL Server and DB2.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with theBusiness Requirements.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Experience working withCross-Functional Teams, Global Teams and motivating them with Optimism & Leadership Skills for efficient teamwork.
• Project Managementexperience includes Client Management, Customer Interaction, Scope Definition, Project Planning, Change Control, Integration & Release Management.
• Expert at giving Effective Presentations & Walkthrough'sof Detailed Business Requirements, Use Cases & Technical Documents.
• Demonstrated strong Interpersonal & Communication skills, while managing Shifting Priorities & Risks in a highly fast paced environment.
• Involved on different projects in Strategic Planning, Project Planning &Requirement Gathering.

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh PA

Business Analyst

Responsibilities:

• Elicitedbusinessrequirements in the form of user stories from stakeholders. Conducting brain storming sessions, focus groups and personal interviews to get a better understanding of the client's businessprocess
• Refining User Stories to detailed granular level functional requirements. Documenting the cross functional processes in a swim lanes format using BPMN
• Collaborate with the Product Owner on project/roadmap planning, facilitated daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings
• Designed screen-mock-ups to review the user requirements and take feedback.
• Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
• Extensive experience in Dashboard to streamline processes and procedure. Expertise in developing Process mapping documents to describe the data flow between various systems in the organization.
• Managed the product backlog with user stories through progressive refinement applying business prioritization, solution approach, and technical delivery considerations.
• Facilitated Joint Application Development (JAD), Joint Application Management (JAM), and Rapid Application Development (RAD) sessions.
• Designed process flow diagrams reflecting current and proposedbusinessprocesses and its functionality.
• Used SharePoint extensively for document management. Analyzed, maintained and updated FAQ knowledge base in SharePoint for better data accuracy and better timely data availability
• Conducted walk through sessions to discuss certain issues with stakeholders, architectures and design & development teams and also performed GAP Analysis.
• Used SQL query to manipulate client data.
• Regularly interacted with the Testing team for executing the Test Plans, providing Test Data, creating Test Cases, and resolving issues upon detection of bugs and collecting the Test Metrics.

Confidential, Fort Worth, TX

Business Analyst

Responsibilities:

• Worked with the Product Owner and the Scrum team on a daily basis for sprint related standard activities
• Organized pre-grooming and grooming sessions with team as needed
• Involved in creating user stories and translating them to technical specifications
• Daily involvement with the agile software development life cycle, documenting and working through systems issues as part of a business analysis team.
• Conducted interviews with key business users to collect requirements and business process information.
• Conducted JAD sessions with the key business users and stakeholders.
• Developed wire frame diagrams for GUI that helps developers to prepare real time easily accessible screen layout.
• Performed GAP analysis to identify the discrepancy between what is and what should be in the website layout and then developed a plan to close the gap.
• Analyzed user requirements, attended change request meetings to document changes as per users request.
• Used Microsoft Excel and Microsoft Access for Data Analysis and Reporting.
• Asked detailed questions and noted the requirements to understand business rules, business process, business flow, stakeholders, and follow the SDLC standard of the business in project meeting
• Prepared requirement traceability matrices (RTMs) and managed all components of the business requirements.
• Retrieved Data usingSQLqueries and did Data Mapping and Data analysis.
• Conducted weekly and monthly meetings to review the business processes and the project progress.
• Designed and implemented basicSQL queries for QA testing and report / data validation. Set up definitions and process for test phases including Product, Integration, System and User Acceptance testing (UAT)
• Helped QA Team in writing test cases, test plans and tested the final application to verify whether all the User Requirements were catered to by the application.
• Used Rational Clear Quest for defect tracking and change management request.
• Collected test metrics weekly from the Clear Quest defects database that reflected the status of the test execution and the state of the defects, and presented weekly status report to Project Manager.
• Created and managed user stories and Product Backlog in TFS including GUI screen & workflow diagrams
• Coordinated and prioritized outstanding defects and system requests based on business requirements.
• Organized and performed GUI testing, functional and regression testing and support for User Acceptance Testing (UAT).

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Involved in working with Project Manager in planning, scheduling, and controlling projects based on schedules and requirements outlined by the business.
• Responsible for gathering requirements from users, mainly from SME’s.
• Daily involvement with the Waterfall Methodology software development life cycle, documenting and working through systems issues as part of a business analysis team.
• Played a major role in creating BRD, FRD, FSD documents.
• Performed GAP analysis to compare the existing system with the proposed system and documented new requirements and features.
• Functioned as the primary liaison between the operations and the technical team and resolved process issues throughout the project cycle.
• Facilitated numerous Joint Application Development (JAD) sessions utilized for the creation of design documents and system specifications for applications.
• Used MS-Visio to document current work flows, manual processes and end-to-end processing of system interactions
• Developed and executed associated project plans and test scripts for User Acceptance Testing (UAT) and subsequent user training.
• Retrieved Data using SQL queries and did Data Mapping and Data analysis.
• Worked to createData MappingDocuments and worked with business to write transformation rules through SQL.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Performed Data Analysis and data manipulation of source data from Oracle Server and other data structures to support the business organization.
• Reviewed the UAT Results to identify defects and enhancement request from the Users.

Confidential, NY

Business Analyst

Responsibilities:

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Prepared Business Requirement Documents (BRDs) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and data flow diagrams using UML and Business Process Modeling.
• Created high level End to end business process flow to help facilitate the working sessions with different teams.
• Performed and evaluated the benefits of the new system and generatedworkflows.
• Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations, and to discuss the different ways and means for the integration of rational tools with the current system.
• Created and managed project templates, Use Case Project templates, requirement types and traceability relationships in Rational Requisite Pro.
• Collaborate with development architect and the business to develop both high-level and detailed application architecture to meet the business needs.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).

Confidential

Entry Level-Software Developer

Responsibilities:

• Involved in Requirement study, Analysis and Design.
• Designed and developed ASP.NET GUI for user interface with various Server Controls (textbox, labels, data grid, data list, validations controls).
• Designed and Developed business logic using C#. NET classes.
• Developed Custom User Controls to reduce the Complexity in User Interface Coding and provide better look and feel.
• Used ADO.NET to manipulate data.
• Used Java Script for validating client side data entry screens.
• Used CSS (Cascading Style Sheets) for maintaining appearance of Web Pages.
• Involved in design of the database using normalization techniques, and developed the data layer of system.
• Wrote classes for data access layer, which acts as a bridge between the business and data layers; contributed to business layer by writing business objects and validation classes.
• Involved in writing Stored Procedures that generates the output in XML Format by using SQLXML utility.
• Job responsibilities also included creating the database objects like Tables, Indexes, and Triggers.
• Efficiently involved in Focus Group Sessions at different stages of Application development to ensure optimum results.

Environment: Visual Studio 2003, ASP.NET, C#. NET, XML, JavaScript, SQL Server 2000, HTML/DHTML.