SUMMARY

• Experience as Business Analyst in the areas of Business Analysis, Business Process Modeling, Process Improvement, Requirements Gathering, Design, Development, Quality Assurance Testing, User Acceptance Testing (UAT)
• Thorough knowledge of implementing Software Development Life Cycle (SDLC) principles and Methodologies such as Agile, and Waterfall Method in development.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Impact Analysis, Cost benefit analysis, Portfolio Analysis and ROI analysis.
• Expertise in preparing Business Requirement Document (BRD), Functional Requirement Document (FRD), System Requirement Specifications (SRS), System Design Specification (SDS) and defining project plans, Test Plans, Test Cases and Test Scripts.
• AS - IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end-users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR)
• Participated in project assessment, functional analysis and requirements gathering and converting business requirements into functional requirements.
• Adept in modeling Business Process and writing and executing User Acceptance Testing and QA test cases.
• Comprehensive knowledge of System Configuration Management, Change Request Management to approve/ reject changes, Risk Management and Mitigation and Version Management processes.
• Skilled in performing business processes, identifying risks, impact analysis, UML modeling, sequence, & activity diagrams using Rational Rose & Microsoft Visio.
• Documented Test Plans, tests cases, test data, and experienced results for the User Acceptance Testing (UAT). Familiar with database testing using SQL.
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Incorporated agile scrum methodology to develop the application.
• Effectively monitored the Defect Tracking process in the functional, integration and regression test phases of the project. Creating and maintained Requirement Traceability Matrix (RTM) using MS Excel.
• Good expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented system Test Plans.
• Experience in developing mock-up screens and wire frames.
• Excellent Skills in Performance Management to support strategic planning, goal setting, strengthen accountability, enhance decision making, and improve customer service.
• Extensive Documentation Skills for use in Standardization of Testing and Programming Procedures and Guidelines. Extensive experience to analyze and document business requirements and system functional specifications including use cases
• Proven communication and exceptional people skills helped being a liaison between clients, SME’s, programmers and users.
• Skilled in coordinating and communicating between Developers, QA Teams, Management, QA and project leads and stakeholders to keep them informed at all the times about the development and the open issues.
• Highly motivated programming professional able to work under pressure in a rapidly changing environment and to get the job completed successfully within user-specified goals. Good technical and communication skills.

TECHNICAL SKILLS

• Rational Requisite Pro
• Enterprise Architect
• Rational Rose MS-Visio
• Clear Quest
• Clear Case
• UNIX
• DOS
• Windows9x/2000/XP
• Vista
• Test Director
• Win Runner
• Crystal Report.
• Microsoft Excel
• MS Access
• SQL
• Word
• PowerPoint
• Excel VBA
• Agile
• Project Life Cycle
• Rational Unified Process (RUP)
• Capability Maturity Models (CMM).

PROFESSIONAL EXPERIENCE

Confidential, CA

Business Analyst

Responsibilities:

• Participated in Business Modeling by understanding the needs of the business and also documenting Business Use Cases as well as System Use Cases.
• Extensive experience working on trend reports, service provider functionality, sample assessment, online business intelligence, fleet management systems and capital markets. .
• Participated regularly in walkthroughs and review meetings with PM, QA Lead and development teams.
• Accomplished experience through whole SDLC from requirement analysis till deployment, using highly efficient Scrum process of Software development.
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.
• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the Business process owners & stakeholders
• Formulated BRD (Business Requirement document) and FRD (Functional Requirements Document) with detailed specifications and workflow diagrams.
• Coordinated and attended daily scrum meetings, iteration-planning meetings, and backlog grooming for requirements prioritization and definition of acceptance criteria.
• Gather requirements after JAD sessions with the purpose of defining the functional business, Data and system requirements.
• Identified the scope, business objective and documented the functional requirements for each release.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Implemented agile methodology for running the whole product life cycle in project.
• Participated in GAP analysis around the identification of business rules and system process flows, user administration, requirements and assumptions.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Worked actively with the QA (Quality Assurance) team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT).
• Performed manual tests as part of the System Integration Testing and User Acceptance Testing.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Conducted detailed and comprehensive business analysis by working with the client IT staff, supervisors, and end-users, in order to identify system and operational requirements and improvements.
• Gathered requirements for all the different phases of the project. Conduct individual and group sessions with sponsors and users to gather business requirements.
• Develop strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products and processes.
• Document the business requirements and help the business to signoff the business requirements.
• Develop business and functional use cases, project plans and manage the project scope.
• Delivered presentations on Project Status and Current Open Issues Report to Users, Stakeholders and other involved groups
• Provide strategic support in development of detailed project plans, work assignments, target dates etc.
• Conducted gap analysis to identify the compatibility between the legacy system and the new business requirements.
• Conducted weekly meetings with the development and testing team to relay any changed requirements and updates on the development and testing.
• Worked with the stakeholders management with the cross functional management.
• Play a key role in the planning, testing, and implementing system enhancements and conversions
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio.
• Conduct workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements
• Closely worked with development team to make sure whether the software application fits within the architecture and has the required behaviors.
• Responsible for syncing requirements from ReqPro to Quality Center using sync tool.
• Articulated UML through Use Cases, use case document by specifying actors, normal flow, sub flow, alternative flows
• Collected and documented policies, calculation methods, business processes as well as business rules
• Worked closely with test team for user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Developed the test scenarios, and test plans based on business requirements, technical specifications and/or product knowledge in Quality Center
• Created reports using Crystal Reports to perform data analysis
• Assisted in development of training materials for new technology and process improvements

Confidential, CA

Business Analyst

Responsibilities:

• Determined user/business/functional requirements. Created vision, scope, business process models and use cases.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
• Developed use cases, workflow, screen mock-ups, and conversion requirements.
• Developed and maintained all operational and technical flows using Visio and Power Point.
• Prioritized business and systems problems; analyzed legislation and conducted impact analysis.
• Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR).
• Developed and updated functional use cases and conducted business process modeling (BPM) to explain business requirements to development and QA teams.
• Gathered and documented Use Cases, Business Rules, created and maintained Requirements/Test Traceability Matrices.
• Created Requirement documents - that include UML Use case diagrams andscenarios. Provided End User Consulting on Functionality and Business Process.
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Validated technical designs created by IT developers against functional specifications.
• Co-ordinated with the QA Team members to explain and develop the Test Plans, Test cases, Test and Evaluation strategy and methods for unit testing, functional testing and usability testing
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT).
• Communicated and interacted on a regular basis with the project manager and development team during different stages of product life cycle using Waterfall methodology.
• Manage production support issues and assign to developers and monitor that they are resolved efficiently and closed on time

Confidential, Rochester, NY

Business System Analyst

Responsibilities:

• Expertise in gathering business requirements to understand end user needs.
• Performed requirement gathering and analysis by actively soliciting, analyzing customer requirements and prepared the Technical Requirement Document (TRD) and Technical Design Document (TDD).
• Provided functional direction to other Systems Analysts and used the meta-data definition and workflow needs and how these functions map to business processes.
• Created best-practice requirements deliverables, such as use cases, system process flows and context diagrams.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Designed Use Cases using UML and managed the entire functional requirements life cycle using RUP.
• Review Use Case History to identify existing requirements that support claimed functionality performance.
• Documented the FRDs and BRDs for Ecommerce projects.
• These specifications included UML-based use case models and activity diagrams, and usability analysis/user interface.
• Created flow diagrams illustrating the workflow of both as-is processes and to-be processes.
• Documented the Use Cases and prepared the Use Case, Activity, Sequence diagrams and Logical views using Visio and MS Office for a clear understanding of the requirements by the Development team.
• Provided the work estimates to the Product Owners, created and owned the process documentation and traceability matrix.
• Performed analysis on inbound and outbound file layouts and sample data to identify the transformation rules with respect to the business logic.

Confidential, PA

Business Analyst

Responsibilities:

• Experience from Front to back office, worked with fund managers, financial advisors and technical team members.
• Interacted with business heads to finalize the Business Requirements for the application.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Assisted with project team in the whole project lifecycle phases including scope analyzing, requirements gatherings, and developments.
• Used MS Visio for Process modeling and Business Process flow diagrams.
• Gathered, documented and validated business requirements and technical system requirements for the migration project.
• Managed the SharePoint site for documentation and tracking project updates.
• Created and managed the project plan, vision document, program strategy and schedule.
• Documented as-is business process flows, document templates, escalation matrices, network topology diagram for the existing data center and identified connect points.
• Worked as a Project Coordinator during the application/server migration to send communication bulletins to all stakeholders including the clients and third party vendors.
• Created test cases and worked with the QA and UAT team for QA Validation and UAT (User Acceptance Testing)/Functionality Testing.
• Facilitated various JAD sessions, managed the Change Management Process keeping track all the changes/change requests.
• Created various data mapping and impact analysis documents.

Confidential, NYC

Business System Analyst

Responsibilities:

• Reviewed, analyzed, validated and expanded the high level test scenarios to check for the functionalities of MRT tools according the business needs.
• Coordinated with testing team and performed User Acceptance Testing (UAT) for Model Rebalance Trading (MRT) to ensure requirements are fulfilled.
• Performed UAT for variance analysis and Drift & Rebalancing of client portfolio for portfolio management and trading application like Thomson One.
• Involved in Knowledge Management Activities such documentation of Test Plan and Test scenarios, release processes, creation of a FAQ for resolution of common issues.
• Performed functionality testing on Equity, Fixed Income, Mutual Funds, Derivatives, ETF and other financial products.