SUMMARY

• 7+ years of experience working as a Business System Analyst
• Exposure to various industry domains like Banking, Mortgage, Healthcare and Insurance.
• Thorough understanding of all SDLC models like RAD, Waterfall, Agile, RUP, FDD etc and specialized in deploying different SDLC models.
• Successfully executed various roles assigned as a business analyst acting as a liaison between the business team and the developing team.
• Highly proficient in working with users and stakeholders to elicit, analyze, communicate and gather requirements using techniques such as 360 Degree Feedback, Brainstorming sessions, Workshops, Observation and Existing systems documentation /procedures, JAD, RAD, User interviews and to identify Functional, Non - Functional, Business and System Requirements, and then subsequently document them
• Extensively prepared and base lined enormous amount of artifacts such as BRD’s / FRD’s and NFR’s.
• Successfully conducted various Joint Application Development (JAD) sessions for requirement gathering process and resolving conflicts.
• Extensive experience in preparing Use cases, Activity diagrams and Entity Relationship diagrams for varied range of projects.
• Conducted GAP analysis comparing As-Is with To-be process.
• Conducted SWOT, Cost-Benefit and Risk analysis.
• Experience in developing training material and conducting the training for process improvement and introducing new technology.
• Created wireframes and Mockups enabling the business users to visualize the website.
• Created Requirement traceability matrix (RTM) documents for the purpose of requirement mapping.
• Managed and created Change Request (CR) documents.
• Understanding High Level requirement by using SIPOC Diagram via MS Visio
• Writing specifications for enhancements by using existing legacy system documentation and procedures.
• Ability to work independently or in a team/cross-functional with various stakeholders and team members along with the proper understanding of R.A.C.I Matrix
• Efficient in making Requirement traceability Matrix
• Proficiency in problem solving skills and ability to think outside the box for providing feasible solution.
• Proficiency in developing business flow diagrams for process understanding.
• Strong understanding of BABOK and SOX
• Contributed in User Acceptance testing (UAT).
• Personable with instinctive relationship-building qualities and extensive customer service experience.
• Strong skill sets such as excellent communication skills (Verbal & Written), Team focused approach, Leadership attributes, Listening abilities, analytical skills and excellent planning and organization capabilities.
• Hands on experience in configuring the modules of SAP such as FICO,PP,QM
• Extensive knowledge in Maintaining Infotypes, Actions, Evaluation paths, Plan management, Features
• Highly proficient with Managing Work Scheduled, Assigning Absence Quotas, writing PCRs, Schemas and Exceptional with Negative Time Management configuration
• Experience in coding SAP ABAP Programs with extensive knowledge in ALV's(Grid and List), Events, Modularization Techniques, SAP Smart Forms and Scripts, along with Debugging capability

TECHNICAL SKILLS

Methodologies: Agile (SCRUM), RUP(Rational Unified Process), Waterfall, RAD,FDD

Requirement Management Tools: Clarity, Rational Requisite Pro 7.1, CaliberRM

CASE Tools: Rational Rose 4.0, UML 2.0

Tracking Tools: TestDirector7.6, DevTrack5.5

Workflow Tools: MS-Office( )MS-Visio2000, MS-Project2000, MS-Excel, MS-WordMS-PowerPoint

Languages: UNIX, PL/SQL, HTML, XML, SQL, C,.NET

Databases: MS-Access 2.0, RDBMS Concepts

ERP(Enterprise Resource Planning) Modules & Versions: SAP - FICO, PP,QM,WM, ABAP(Advanced Business Application Programming) SAP- ECC 4.7 & ECC 6.0 Versions

Operating Systems: Windows 8,7,XP,Vista,2003 ServerLINUX - Red Hat, UNIX - UBUNTUApple - Mac, OS X Mountain Lion

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

Business System Analyst

Responsibilities:

• Captured and analyzed requirements through interactions with stakeholders.
• Project implemented using Agile (Scrum) Methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
• Documented Business Requirements using Rational Requisite Pro for the application.
• Worked in tandem with internal and external users to define requirements and coordinated user management and developer expectations.
• Developed use Case diagrams and Analyzed activity diagrams and sequence diagrams with Rational Rose.
• Created Mockups and screenshots for the application to easily communicate it to the users using MS Visio.
• Conducted JAD sessions with management, vendors, users and other stakeholders for open and pending issues.
• Wrote full Functional and Technical specifications and communicated requirements to development teams.
• Identified and resolved database issues by creating liaisons between development and database administrators.
• Created and maintained a project schedule using MS Project showing all of the deliverables target dates.
• Created and maintained complete development plans that included Functional specifications, Requirements engineering, Use Case modeling, Risk assessment and Mitigation, Internal and External workflow.
• Facilitated weekly meetings with the review teams to continuously improve the QA process for the application development.
• Stored Testing Information and conducted reviewing of the test results using rational tools.
• Used power point presentations for conducting walkthroughs with the stakeholders.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product and ensured that the developers were updated.
• Adopted a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and ensured that critical requirements were not missed.
• Created and Executed User Acceptance Test scripts & Test plans
• Documented Results and Updated Defect tracking system
• Ensured all applications were tested for functionality and were adequately controlled in production.

Confidential, Cincinnati, Ohio

Business System Analyst

Responsibilities:

• Highly involved in creation of Business Case, and Project Charter
• Analyzed the business needs of clients and stakeholders to help identify business problems and propose solutions
• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis
• Created Workflow scenarios, Designed new process flows, documented the Business Process and various Business Scenarios/activities of the business from the conceptual to procedural level.
• Conducted various Elicitation Techniques using Interview, Market Research, and Brainstorming
• Schedule weekly call with clients and based on call prepare MOM
• Cordinate with client and manage their business needs
• Circulate MOM to all the stakeholders of the project.
• Acted as the primary liaison between the client departments and the Information systems department and interacted with internal as well as external clients, to collect requirements and business process information, documented them in Business Requirement Document (BRD) post analysis of the business requirements by analysing the Risks associated and strategies used to assess and mitigate them.
• Interacted with Subject Matter Experts(SME’s) of different divisions (Information Technology, Risk and Operations) and established a business analysis and design methodology around the RUP (Rational Unified Process).
• Facilitated collection of User Requirements and Business Requirements from Business User Group such as to document Business/User/Functional/Technical Requirement Specification using MS Word and MS Visio that provided appropriate scope of work for technical team to develop prototype and overall system
• Share SRS with developers and testers.
• Prepared Pictorial Use Cases Diagram, Sipoc Diagram, Swim Lane Diagram, and High-level Process flow Diagram using MS Visio and MS Word. In addition, have strong exposure and ability to analyse Activity Diagrams, Sequence Diagrams
• Created Change Requests records in Rational ClearCase for making changes in the Business Document
• Implemented Software Quality Assurance development policies, test procedures and testing methodologies, wrote Test Plans according to Business Specifications and design documents.
• Helped in Planning test cases for the system. Develop and Implement test cases on the GUI interfaces to ensure that requirements were met.
• Exposed to entire Defect Life Cycle from opening a defect to closing a defect
• Implementation of system enhancements and conversions which included developing detailed documentation for training and testing.
• Exposure to PL/SQL scripting
• Exposure toJ2EE environment for User Interface

Confidential, Mayfield Village, Ohio

Business System Analyst

Responsibilities:

• CoordinatedJAD sessionsto understand theuser requirements and also their system's implementation.
• Demonstrated experience in Waterfall methodology activities for Requirements and Analysis phases.
• Was Able to understandbusinessgoals andbusinesscontext and translated them into technical specifications
• Demonstrated experience defining impacts of conversions,businessrules, and configuration decisions on downstream systems and interfaces.
• Worked in a shared services environment with understanding of SOA.
• Experienced in web services conceptsand support utilities, related database utilities. Demonstrated understanding and experience with ETL, Stored Procedures, and Queries.
• Involved in gathering requirements, identifying and preparing Use Case specification documents, creatingTrace-ability matrixand tagging it in the Rational Requisite Pro.
• DevelopedUse Casediagrams,businessflowdiagrams,Activity/Statediagrams andSequence diagramsusing Rational rose so that developers and other stakeholders can understand thebusinessprocess.
• Identified and documentedissues, riskandgaps, their descriptions, their impact and provided recommendation and alternatives to develop the application to meet the user requirements.
• Exposure toRational Clear Questto trackProject status,monitorworkloadanddetect issuesincluding defect submissions and enhancement requests.
• Synchronized and prioritized relevantdefectsandenhancement/systemrequests based onbusinessrequirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Worked on analysis, design and testing of Startschema implementationfor theFinancial Data Martimplementation.
• Performed extensivedata analysis and data integritytesting for loading and validation of the data set output.
• Wrote standard and complex SQL queries using MS SQL Server and also in Mainframe for data validation process.
• Wrote requirements for various reports to be generated and migrated.
• Maintain documentation related to difficulties, complexities and anomalies that may arise duringtheETL process.
• Regularlyfollowed up withDevelopment Teamto discussdiscrepancies identified duringtesting.
• Served as a liaison between the users, facilitators and the project team as a team lead.
• Involved in the development of Project Plan in conjunction with theBusinessand IT areas.
• Participated in User Acceptance Testing andBusiness-to-BusinessTransaction testing for the project.
• Supported forthe creation of test plans and the debugging of problems.

Confidential, Mountain View, CA

SAP Business System Analyst

Responsibilities:

• Conducted one to one interviews with Portfolio Manager to gatherBusinessRequirements and was involved in the documentation ofBusiness Requirement Documents.
• Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
• Identified internal and external system Requirements, design and configuration set-up.
• Developed strategic partnerships with theBusinessunits to develop a solid knowledge base of theBusinessline, including theBusinessPlan, Products, and Process.
• Constructed and maintained UML models usingVisioand created use case diagrams, classdiagrams and sequence diagrams for all the use cases
• Translated theBusinessneeds into system Requirements, communicating with theBusinesson a broader scale and with an in-depth view.
• Designed and developed Project document templates based onAGILEmethodology.
• DevelopedBusinessRequirement Document as well as High-Level Project Plan.
• Functioned as the primary liaison between theBusinessline, operations and the technical areas throughout the Project Cycle.
• Developed Functional Specification Document and Supplementary Specification (non-functional) Document.
• Participated in the Logical and Physical Design sessions and developed Design Documents.
• Worked with developers to make sure that they understood the Use Cases.
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.
• Develop User Manuals, and Training Manuals as per Project Specifications and timelines.

Confidential 

Business Analyst

Responsibilities:

• Requirements collection from the users.
• Conducted detailed study about the various aspects of applications and databases used for performing the HR operation.
• Prepared the GAP Analysis documents based on the requirements and the product features.
• Analyzed and designed data conversion documents for processing existing data and transferring into the new applications database.
• Project planning, tracking, and coordinating with different stakeholders and preparation of prototypes and sign off.
• Involved in technical design and solution Architecture.
• Work closely with developers who used HTML, JSP, JavaScript and Java beans to develop view part of the application.
• Preparation of quality assurance documents for various phases of Testing.
• Database modeling for conceptual, logical, and physical Design.
• Interacting with the Offshore developers to ensure development is being as per requirements
• Interacting with the development team to explain the domain requirements of the customer.
• Involved with Unit testing, System testing and Integration testing.
• Involved in functional, performance, reliability, deployment and User Acceptance Testing