SUMMARY

• IT professional with 8+ years of experience serving as a Business Systems Analyst, Business Analyst, Scrum Master and Developer roles.
• Strong Knowledge and experience working with different Software Development Methodologies such as Waterfall; Agile Methodologies: Scrum, RUP; Waterfall - Scrum.
• Experience in eliciting requirements using various techniques like Requirements Workshop, Joint Application Development (JAD), Observation, Interviews, Prototyping, Document Analysis and Survey.
• Expertise in Business Process Re-engineering (BPR), Business Process Modeling (BPM), Business Process Development and Data Analysis.
• Skilled in creating Business Requirement Document (BRD), Functional Requirement Specification (FRS), Software Requirement Specification (SRS) and Version Controlling.
• Experience in effectively gathering SMART requirements and transforming them into Functional Specifications.
• Expertise in creating workflow analysis and design, User Interface Design, Data Flow Diagrams, Entity-Relationship (ER) Diagrams and Process Flow Modeling. Possessing knowledge in Unified Modeling Language (UML) like constructing Use Case Diagram, Activity Diagram, Sequence Diagram, State Diagram, etc.
• Proactively interacted with Business Stakeholders, Subject Matter Experts (SME), Product Owners and Developers to understand the Business Process Flow, Analyzing KPI’s and identifying potential enhancements.
• Experience in conducting ‘AS-IS’ and ‘TO-BE’ System Analysis, GAP analysis, Risk Analysis, Impact Analysis, Cost-Benefit Analysis, ROI analysis, SWOT and PESTLE Analysis.
• Skillful Scrum Master Adept in facilitating Scrum Processes and conducting ceremonies (Backlog Grooming, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) in Agile Scrum Methodology.
• Managed the breaking-down of Epics into User Stories (INVEST format) and handling the Requirements Churn in Scrum.
• Efficient in performing, prioritizing and leveraging analyzing techniques like Planning Poker, MoSCoW,& T-shirt Sizing
• Collaborated in preparing test plans, test cases, test documentations, test scripts and test scenarios for several types of testing’s such as User Acceptance Testing (UAT), Regression Testing, System and Integration Testing (SIT), Black Box Testing, Smoke Testing and Sanity Testing.
• Experience working with AJAX, API web services, WSDL, SOAP and Client and Server validation.
• Experience in writing complex SQL queries for Data Mapping; to extract data from Data Warehouse and producing meaningful business insights. Also worked on Data Migration techniques using Informatica PowerCenter tool.
• Knowledge in creating data models: conceptual and logical data models to get the better understanding of the data flow.
• Extensive knowledge of Databases, Fact-Dimension Schemas, Data Marts and OLAP operations such as Roll-up, Drill-down, Slicing and Dicing.
• Strong communicational, interpersonal, presentational, writing and analytic skills. Experienced working in cross functional and self-organizing environment.
• Enthusiastic & self- motivated, proven leadership capabilities with time management skills.

TECHNICAL SKILLS

Operating Systems: Windows XP, 7, 8.1, 10, Linux

Modeling Tools: MS Visio, Wireframes, Rational Rose, Balsamic Mockups, Mockup Screens

SDLC Methodologies: Waterfall, V-Model, Agile, Scrum, Waterfall-Scrum Hybrid

Requirement Management: JIRA, Rally, MS TFS, HP QC, HP ALM

Business Skills: Change Management/Requirement Churn, Use case Modeling, JAD Sessions, Project Scheduling, Risk Analysis, ROI, SWOT analysis, Interviewing

Project Management and Collaboration Tools: MS Project, SharePoint 2007, 2010, MS Office Suite, MS TFS

Testing Tools: HP QC v10.0, HP ALM 11.5, HP LoadRunner

Data Warehousing: Data Mart, OLTP, OLAP, Slicing/ Dicing

ETL and Reporting Tools: SQL Server, Informatica PowerCenter, Qlikview, Tableau, IBM Cognos, Spotfire

Languages: HTML, XML, SQL, CSS, Java, JavaScript

Databases: MS SQL Server, Oracle 10g, 11g, MySQL, MDM

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

Sr. Business System Analyst

Responsibilities:

• Liaison between development team and end-users during various Software Development Lifecycle phases.
• Conducted Questionnaires, Interviews, JAD Sessions, Requirement Workshops, User Interface Mockups and Brainstorming to gather businessuser requirements using AGILE methodology.
• PreparedUse Case Diagrams, Activity Diagrams, and Sequence Diagrams which included modeling of all the activities ofbusinessfrom conceptual to procedural level in MS Visio.
• Performed GAP analysis to define gaps between AS-IS and TO-BE processes.
• Scrutinized and aided in Prioritizing user andbusinessrequirements with the Product Owner and Development Team and documenting them in Product Backlog.
• Assisted in concocting Conceptual and Logical Data Models.
• Prepared BusinessRequirement Documents (BRD), System Requirements Specification (SRS) and Use Case Document.
• Assisted Project Manager in Data Analysis, Feasibility Analysis and SWOT Analysis to check the compatibility of the existingsystem infrastructure with newbusinessrequirements.
• Managed schedules, deadlines, resources and the project tasks with the help of MS Project Professional
• Coordinated with the Business Analysts for assisting Data Analysis, Data Mapping process, Data Extraction and Integration to the data mart by using the Informatica PowerCenter.
• Synchronized with project managers in the groundwork of the project plans with any impact due to Requirement Churn
• Shaped and managed Requirement Traceability Matrix (RTM).
• Authored progress and status reports which were then acquiesced to project management on a weekly basis.
• Assisted in developing Release Notes, User Manual and Training Manual for the project.Performed Client-Side Validations to check all functionalities of different modules.
• Conducted the Black-box, System, UAT and Smoke Tests for various phases of this application.
• Assisted in writing SQL queries like Select, Update, and Joins to retrieve desired information.

Environment: & Tools: Waterfall-Scrum Hybrid, Wireframes, Java, Apache Tomcat, JavaScript, Eclipse, MS Office Suite, MS Visio, MS Project Professional, HP LoadRunner, Balsamiq Mockups 3.2, UML, JIRA 5.2, HP ALM, GAP Analysis, Tableau, Informatica PowerCenter, Web Services, MDM, XML.

Confidential, New York City, NY

Business Systems Analyst

Responsibilities:

• Used questionnaires, surveys, JADand brainstorming sessionsas requirement elicitation techniques with end users, SMEs, Software Developers and QA teamand also performed GAP analysis.
• Conducted interviews with diverse cross-section of stakeholders and worked closely with the SMEs,businessusers & developers to facilitate and better understand the project.
• Created and revised Business Requirement document (BRD) and Functional Requirement Document (FRD) using scope and interviewing process.Produced reports and visualizations based on data analysis to be presented to senior management, including infographics, presentations, diagrams, and working papers.
• Assisted Project Manager in Data Analysis, Feasibility Analysis and SWOT Analysis.
• Worked to check the compatibility of the existingsystem infrastructure with newbusinessrequirements.
• Created FRD/FDS and System Requirement Specification (SRS) including Use Case Document, Process Flows, Activity Diagrams, Use Case Diagrams and Sequence Diagrams. Prepared drawings for data flow diagrams and process flow diagrams using MS Visio.
• Consulted with internal staff and contractors on the use of statistics, surveys, analysis and performance management.
• Developed Interactive UI's and Mockups using MS Visio and online tools for the proposed functionality describing system and actor interactions.
• Participated in Risk sessionsto address the risks also addressed project influences to present the possible workaround.
• Worked on "As-Is" and "To-Be" process flow, determining processes and structure the requirements.
• Traced Requirements using Requirement Traceability Matrix (RTM) for the current processes and proposed changes.
• Worked on Data Profiling, ER Diagrams, Data Modeling, Data Mapping and ETL process.
• Assisted the team in extracting data from heterogeneous data sources by performing Data Cleansing, Data Transformation and then loading into the Data Warehouse using Spotfire tool.
• Used SQL queries to retrieve desired information.
• Used HP- Quality Center for bug tracking, reporting and managing the tests.
• Worked with the testing team, providing appropriate test scenarios for System Testing, Integration Testing, Implementation Testing and User Acceptance Testing (UAT).

Environment: & Tools: Waterfall, Java, XML, Balsamiq Mockups 3.2, MS Visio, Web Services, HP QC/ALM, JVM, JSP, Spring, Hibernate, Tomcat Apache, jQuery, Eclipse, MS SharePoint 2013, Informatica PowerCenter, Oracle 11g, HP LoadRunner, MS Project, MS Office Suite, IBM Cognos.

Confidential, San Francisco, CA

Business Analyst/ Scrum Master

Responsibilities:

• Elicited business requirements by conductingJAD sessions,Interviews,Document Analysiswith project stakeholders and business owners. Also, involved inPre-Analysisof the system withSubject Matter Experts(SME).
• Designed Business Requirements and translated them intoFunctional Requirement SpecificationandSystem Requirement Specification.
• Designed the system usingWaterfall-Agile (hybrid)methodology.
• Created theconceptualandlogicaldata models from the business requirements to better understand thesystem anddatabase structure.
• Created UML diagrams:Use Case diagram,Data Flow diagram,Activity diagram,State diagram, etc.to better understand the flow of data within the system.
• Worked onUI- mockup screens usingBalsamic, developedprototype andproduced wireframes for demonstration to the project stakeholders, business users and to give them insights of the ‘TO-BE’ system.
• Fortified the use of Scrum Best Practices and Estimation techniques like Planning Poker and T-Shirt Sizing and Prioritization techniques like MoSCoW and Kano.
• Helped the team in breaking down the Epics into User Stories by using INVEST criteria and the Product Owner to Prioritize Product Backlog Items.
• Facilitated Scrum Ceremonies (Sprint Planning Meetings, Daily Standup Meeting, Sprint Review Meetings, and Sprint Retrospective Meetings).
• Reviewed Sprint Burndown and Release Burndown Charts and maintained an Impediment Log to keep track of the team velocity.
• UsedJIRAfor project andissue trackingandrequirement traceability.
• Worked withTableauto createdashboards,scorecards,to identify theKey Performance Indicators to better analyze their data and make the business decisions accordingly.
• Assisted ETL developers in Data Analysis and Mapping the extracted data. Applied required transformations using Spotfire.
• Executed SQL Queries to extract data using QlikView & also generated internal reports to analyze the planned interfaces.
• Assisted QA in functional testing of the application prior to demo in the sprint review meeting.
• Builttest cases,test plansand extensively involved intoUnit,System-Integrationtesting andfacilitated UAT.

Environment: & Tools: Scrum-Waterfall Hybrid, .Net, C#, ASP.NET, HP ALM, Rational Rose, JIRA, XML, AJAX, JavaScript, jQuery, TFS, MS SQL Server 2012, Web Services, MS Office, Balsamic, SSAS.

Confidential, Mt Laurel, NJ

Business Analyst

Responsibilities:

• Involved throughout the agile methodology focusing on Agile in combination with Waterfall and understood problem definition through one to one meetings with SMEs.
• Identified and analyzed businessneeds using techniques such as JAD sessions, Document Analysis, Interface Analysis, Requirements Workshops, User Interface Mockups and Interviews with SMEs and stakeholders.
• Analyzed the businesscases for the project to understand the project needs to create AS-IS and TO-BE process workflows.
• Encouraged the use of Agile Best Practices and Estimation techniques like Planning Poker and T-Shirt Sizing. Analyzed and assisted in user stories Prioritizing techniques like MoSCoW and Kano.
• Gathered businessrequirements from the Product Owner and documented them in Product Backlog.Responsible for product backlog grooming, requirements analysis and estimation, user demo of PSPI, interfaced with development team to clarify requirements.
• PreparedUse Case diagrams, Activity Diagrams, and Sequence Diagrams in MS Visio.
• Modeled all the activities ofbusiness and assisted the Data Architect in preparing Conceptual and Logical Data Models.
• Prepared Business Process Reengineering (BPR), Software Requirement Specifications (SRS), Businessrequirements document (BRD), Use Case Specifications, User stories/flows, Functional Specifications (FSD) and supporting documents.
• Maintained Scrum works which was used to manage, track and identifies impediments for tasks and introduced Test Driven Development (TDD) for a sprint. Also worked with project managers for the preparation of project plans with any impact due to any changes and handled Requirement Churn.
• Understanding the norms, regulations and legal obligations that will help build an effective module.
• Created and managed Requirement Traceability Matrix (RTM) using Requisite Pro and also maintained progress and status reports which were submitted weekly to the project management.
• Worked closely with Project Manager for any change request and helped to do Impact Analysis.
• Worked with the QA team for designing Test Plans and Test Cases for the User Acceptance Testing (UAT), Black-box, System, Smoke and Regression Testing.
• Performed Client-Side Validations to check all the functionalities of different modules.

Environment: & Tools: Waterfall-Agile Hybrid, SQL Server, UAT, Mock-up Screens, Rational Requisite Pro, Rational Suite, Rational Rose, Clear Case, GAP analysis, Clear Quest, UML, MS Visio, MS Project, MS Office Suite and XML.

Confidential

Java Developer/ Junior Business Analyst

Responsibilities:

• Conversed Project Requirements, BusinessIssues, Solutions and made recommendations.
• Identified the businesscritical areas from the user perspective by performing feasibility, adaptability study, Risk Analysis and GAP Analysis. Participated in JAD sessions to allow different stakeholders to communicate their viewpoints with each other, resolved any concerns and came to an agreement quickly
• Participated in thebusinessrequirements analysis meetings and prepared Use Case Diagrams, Sequence Diagrams, Class Diagrams and Activity Diagrams using Rational Rose.
• Developed a high level Business Requirements Document (BRD) and Functional Requirements Specification (FSD) document and had them base-lined from the Business owner. Also, attended change request meetings and used Requisite Pro to document requirements and associated change requests with requirements.
• Involved in designing the user interface using HTML, user interactions using JSPs on Eclipse and developed custom tags using Java Server Pages Standard Tag Library (JSTL) to support custom UIs.
• Used Multithreading in the Project and extensively used OOPS.
• Developed the application and implemented DAO using Spring Framework that influences classical MVC architecture.
• Coordinated with Project Managers in the preparation of the project plans with any impact due to Change Management.
• Worked with servlets and used JDBC for database connectivity to MySQL.
• Performed Unit Testing, using Junit and Jacoco framework and refactored the application modules by applying TDD.
• Used CVS for version control across common source code used by developers.
• Used AJAX and JavaScript for validations and integrating business server side components on the client side within the browser.
• Created System and User Acceptance Test cases, scenarios and ensured client satisfaction on product delivery.

Environment: & Tools: Java, J2EE, JSP, Eclipse 3.1, Unix, WebLogic Application Server, Oracle 10g, DHTML, Rationale Rose, Spring MVC, CVS, MS Project, MS Office Suite.

Confidential 

Junior Java Developer

Responsibilities:

• Understood the business process and assisted in developing Java Server Pages using HTML/CSS for User Interface and Java classes for business logic.
• Designed the Front-end Screens using Servlets and extensively used JavaScript for client side validations.
• Executed PL/SQL queries, procedures and created Javaclasses to communicate with database using JDBC connection.
• Coded Data Access Object layer to send the data retrieved from Oracle RDMS database to the controller, through business delegate layer.
• Coordinated with the back end team for integration issues and participated in Code Review preparing Test Cases.
• Completed the coding on time and assisted the QA team in testing process.

Environment: s & Tools: Java, JSP, JavaScript, Servlets, NetBeans, PL/SQL, JDBC, RDBMS, Apache Tomcat.