SUMMARY

• Over (7+) SEVEN PLUS Years of IT experience as a Business Analyst for collaborated with various teams to affect a seamless transition of knowledge and requirements in a SDLC Process.
• Diverse experience working with various domains which includes Retail E - commerce, Insurance, Loan Origination Services (Mortgage), and Retail Banking.
• A diverse experience in the industry working on cross-functional and multi-cultural teams.
• In depth understanding of the AS-IS and TO-BE business processes.
• Experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, design, development, testing and deployment.
• Excellent Analytical skills in understanding and identifying the Business process and conducting feasibility studies to develop Scope and Vision Document.
• Expertise in identifying High level requirements and analyzing and uniquely defining each Business Requirement into Functional Requirements.
• Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Created and Simplified Business Use Case documentation- both Pictorial and Descriptive.
• Knowledge and understanding of all the methodologies and experience in Agile and RUP methodologies.
• Adept with different Requirement Elicitation techniques like, JAD sessions, Document analysis, Prototyping, Reverse engineering, Observation, Role playing, Market Survey, Interview, Brainstorming, Requirement workshop.
• Expertise in creating Wire frames/ Mock ups using MS Visio.
• Excellent skills in facilitating Joint Application Development (JAD) for eliciting functional requirements that support the High Level business requirements and documenting business process flows.
• Experience in writing Business Requirements Document (BRD), Functional Requirements Document (FRD), Request for Proposals (RFP), Statement of Work (SOW)
• In-depth knowledge of Rational Unified Process (RUP); risk engineering; Data modeling and mapping; and design using UML, Rational Rose, and Visio.
• Proficient in writing and executing simple SQL queries against the database to check for the ER relations with the requirements document.
• Extensively utilized MS SharePoint as data repository for document, content and Project Management.
• Conducted Stake Holder analysis to get a clear understanding of the process and various roles and responsibilities of the team members and to know the POC - Point of Contact.
• Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Expertise in assisting the Testing Team in creating the Test Plans, Test Cases and Test Scripts and efficiently prioritize and manage the defects using the Defect Tracking system.
• Experience in conducting User Acceptance testing at both company and clients premises.
• Reviewed the Test Cases for UAT and performed alpha and beta testing in UAT phase of the project.
• Expert in writing detail system use cases, developing business test cases, and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users

TECHNICAL SKILLS

Data Modelling: Ca Erwin, Power Designer, MS VISIO.

Software Development: SQL Developer

Operating Systems: Microsoft Windows XP, 7, 8.1, 10, Linux Ubuntu, Mac OS X.

Microsoft Applications: MS Office, Excel, Power point, Word.

Business Process Management: MS Visio, Bizagi Modeler, IBM Blue Works Live.

Configuration: MS VSS 6.0.

Reporting: Tableau 9.01

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis MN

Business Analyst

Responsibilities:

• Interacted with the project team to define system objectives and scope, identified constraints and the measures of success for the system to be developed.
• Responsible for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis with Document and Records Management.
• Employed SDLC for the purpose of monitoring the project and also followed the step-by-step procedure.
• Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables.
• Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD.)
• Reviewed and edited requirements, specifications, business processes and recommendations related to proposed solution.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Implemented agile methodology for rapid delivery of the high quality application and also for development with customer needs and company goals and acted as a scrum master to organize sprint process.
• Created data mapping templates and aided the development team to reduce the bandwidth of the project.
• Created store procedure using SQL and also created data structure.
• Coordinated with the Data warehousing team in ETL, data cleansing and reports requirements by using Informatica.
• Review prototypes, solution blueprints, and project scope to ensure that the needs of the business are met.
• Participated in and contributed to as-is and to-be Process Modeling Sessions, and build process models responsible for analysis and reporting.
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams, activity diagrams, Sequence Diagrams using Rational Rose according to UML methodology.
• Created Screen Mockups using HTML.
• Extensively used SharePoint to document project processes and procedures, communicate requirement and version control them.
• Maintained various versions of the documents generated during the project using Rational Clear Case
• Defined testing objectives and verify requirements are testable.
• Responsible for managing the documented System Requirements and Requirements Traceability Matrix using Rational Requisite Pro.
• Responsibilities included Test Planning, Test Case development and test script execution for Integration, Regression, Performance, Functional and System Testing.
• Created detailed test plans and testing strategies and ensure these are executed extensively, which includes executing SQL queries to retrieve data and test.
• Experience with requirement management tool and test management tool such as Mercury Quality Center.
• Provided support for User Acceptance Testing with UAT cases and resolving any issues with the users and performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing, and Load testing.

Environment: Req Pro, Clear quest, Clear Case, Rational Rose, UML, MS Office, MS Visio, MS Project, MS SharePoint, HTML, TSS, SQL, Win Runner, Quality Center.

Confidential, Addison, TX

Business Analyst

Responsibilities:

• Assisted the project Manager in developing project plan, identify resources and develop process maps, business and technology requirements,
• Authored the procedures, job aids and training as necessary to develop an automated process in compliance with Federal Bankruptcy Rules and National Mortgage Settlement
• Gathered required and created a specification to ensure adherence to the Federal Bankruptcy, NMS and local bankruptcy rule requirements.
• Developed an automated process for creating, filing and storing post-petition fee notifications as a supplement to the proof of claim.
• Conducted analysis studies that serve as input to the strategic planning, goal setting, and approach to achieving the goals.
• Helped the PM in initiating the project, preparing the Business case and planning it.
• Defined existing business process (BPM-Business Process Modeling) and identified the gap (Gap Analysis) between the existing & improved business process to redefine to process (BPI) and SOPs.
• Identified and defined Business analyst work Strategy and requirements risk approach and determine planning considerations finalized
• Collected requirements (using) Brain storming, Document analysis, Focus Groups, Interface analysis, Interviews, JAD, prototyping, survey, reverse engineering and user task analysis for various reports
• Explained the solution model, analyze the functional requirements, prepared the Use cases, defined user profiles, defined the supplementary requirements, defined assumptions and prepare the traceability matrix and validate the requirements.
• Wrote business requirements specification (BRS) and functional requirements specification (FRS) documents as per the business requirements and process flow.
• Created Business Intelligence reporting for better understanding of business process and data.
• Created data mapping documents for the movement of data from production databases to the warehouse
• Assisted System Architects and Quality Assurance Analysts in creation of various tests by using Quality center.
• Utilized MS SharePoint as the central repository for requirements management and communication extensively.
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• Assisted in deletion of defects and bugs, in order to meet specific requirements and deadlines for successful execution of the project.

Environment: Visual Basic, Oracle 11i, MS-Project, MS-Visio, Windows 2000 Server, Windows 2000, MS SharePoint, Rational Tools, RUP, HPQC

Confidential

Business Analyst

Responsibilities:

• Created Project Charter, Scope Document and worked with the Client development teams.
• Worked with the Telecom teams that are responsible for creating an SMS gateway for the business.
• Worked on a SOA Service oriented architecture in the project.
• Gathered requirements for the initial iterations of the projects.
• Created the Business requirements specification document, software requirement specification documents.
• Developed automation process of business workflow by implementing BPM.
• Successfully implemented the new process by effectively using AS-IS TO-BE model.
• Worked with the BPMN standard of notation in the Business process model.
• Single point of contact for the client and the network service provider.
• Created Use case diagrams and ER Diagrams for better integration in the project.
• Created Process flow diagrams implementing the BPM AS-IS TO-BE Model in Bizagi modeler. Extensively created and modified the processes.

Environment: IBM Netezza, IBM DB2, IBM Blueworks Live, MS-Visio, Windows 2000 Server, Windows 7, IBM Rational Tools, Bizagi, BPMN.

Confidential

Software Test Engineer

Responsibilities:

• Performed Acceptance Testing for Pricing and Profit Estimation tools
• Participated in the creation of test cases for Acceptance Testing and FVT.
• Participated in creating documentation for New Requirements as per Client requirement.
• Verified and validated new requirements as per business requirement.
• Participated in Client meeting for requirement analysis and validation of the build release.
• Supported automation team for regression testing.

Confidential

Quality Analyst

Responsibilities:

• Verification and validation of builds as per the predetermined policies of the project.
• Bug reporting using in house tools as per the policies created for the project.
• Performed various black box Methodologies which are project specific and Usability Testing.
• Tracking reporting and management of fixed and rework issues assigned.

Confidential

Application Tester

Responsibilities:

• Understanding the Requirements and Functional Specifications of the Project.
• Identified Test Scenarios required for testing.
• Participated in designing the Test cases.
• Prepared and Executed Test Cases as per System Requirements.
• Performed various black box testing Methodologies like Functionality Testing, Usability Testing and Regression Testing.
• Defect Reporting and Tracking using Bugzilla 3.2 and Track+ 3.7.
• HP QTP 10.0 was used to generate automated test scripts for regression testing.
• Created and Implemented Customized Hybrid framework.
• Test Management (Test Case Execution and Defect Reporting) using HP QC 10.0.
• Extensively performed Manual Testing process to ensure the quality of the software.