SUMMARY

• Extensive experience in eliciting, gathering, managing, documenting business, functional and operational requirements and communicating effectively with Business, Technical and Operation teams
• Adept at transforming business requirements into functional, and functional requirements into technical
• Comprehensive knowledge on RUP, Waterfall, Agile, Iterative methodologies
• Experience in facilitating walkthroughs, questionnaires, interviews, brain storming and JAD sessions.
• Thorough understanding of various phases of the Software Development Life Cycle (SDLC) and Release Management activities
• Hands on experience in documenting BRD, FSD, Use cases, Activity diagrams, Process flow diagrams, User manuals, Technical orientation guides
• Production support documentation such as System Monitoring requirements and setup, Playbooks, Runbooks, System Interface Agreements (SIA)
• Experience in writing test cases for UAT and coordinating UAT activities.
• Demonstrated experience working within integration projects
• Possess development experience on Mainframes and SQL
• Good experience in Middleware Services, Data warehousing and ETL data mapping, SOA environment with realtime and batch integration
• Good experience in writing and grooming User stories, Acceptance criteria
• Experience in facilitating Scrum daily meetings, Sprint review and retrospective meetings
• Experience in leading teams and possess excellent communication and interpersonal skills

TECHNICAL SKILLS

Domain Knowledge: Banking, Finance, Insurance, Utilities, and Manufacturing industries

Methodologies: RUP, Waterfall, Agile, Iterative, UML, BABOK

Tools: MS Office, MS Visio, Informatica Power Center 8.6.0, ALM, PAC2000, MS Share Point, TIBCO,Business Studio, igrafx, Endeavor, Change man, CA - 7, Team Foundation Server

Programming Languages & Databases: COBOL - II, SQL, PL/SQL, JCL, VSAM, DB2, Oracle, Unix commands, Java, HTML,XML basics

PROFESSIONAL EXPERIENCE

Confidential, Woodland Hills, CA

Business Systems Analyst

Responsibilities:

• Manage assignment (Projects/CRs) based on Business expectations & mitigate risk and/or escalate issues appropriately to project/CRs stake holders.
• Timely, concise communication provided to internal / external stakeholders to support involvement throughout the software development life cycle (RUP).
• Effectively manage stakeholder relationships and expectations through the respective communication channels and available forums (i.e. CRRB, ROM, Scope and BA elaboration or status meetings).
• Identify and verify application impacted ( Reporting application / 3rd party application)
• Coordinate with Requirement review team to identify conflicting requirements across change requests/projects/releases
• Responsible for documenting and maintaining BRD, Use case and solutions using HP ALM (Version 11.0)
• Conduct reviews on work stream requirements artifacts and use case during elaboration phase.
• Document end to end process flow solution and review with application architect.

Confidential, Chandler, AZ

Business System Consultant

Responsibilities:

• Interact with the Business and Technical teams to understand business and technical needs
• Define and analyze the business, system, technical requirements
• Create and maintain deliverables such as BRI (business requirements document),SRS (system requirements specification document), FSD(Functional Specification Document) following BABOK standards
• Worked on PAC2000 to create and maintain Change requests
• Modelled and prepared artifcats such as Technical Architecture diagrams, Interface diagrams, Process Flow Diagrams using TIBCO Business studio and Igrafx for different interfaces
• Prepared technical design documentation for SOA based GAMS for real time and batch integration
• Worked on ALM Application Life Cycle Management tool for maintaining requirements, test cases, defects
• Prepared user stories and closely worked with Product Owner for grooming user stories, and documented Acceptance criteria.
• Participated in Scrum daily meetings, Sprint Review and Retrospective meetings.
• Prepared and executed SQL queries to validate data in GAMS batch validation and integration
• Responsible for coordination of Unit and UAT test cycles
• Assist Project Manager with managing project plan, scope, and control log for the release activities
• Coordinated with middleware team for the configuration and connectivity of MQ queues, channels, and queue managers
• Worked on web service requirements documentation using API/REST services
• Responsible for preparing project specific documentation and publishing status reports to stake holders and project team.
• Manage all various project documentation under Share Point and maintain the documentation to be current

Environment: SOA, EAI, MS Office, Unix, Informatica, ETL, MQ, Data power, NDM, Sharepoint, TIBCO Business Studio, Visio, Oracle

Confidential, Los Angeles, CA

Business System Analyst

Responsibilities:

• Interact with the Business team to understand business needs
• Define and analyze the business requirements
• Create and maintain SDLC deliverables such as BRI (business requirements document),SRS (system requirements specification document)
• Develop use cases from requirements including Visio process flow diagrams
• Responsible for coordination of UAT test cycles
• Created SQL queries for end user reporting and database validations
• Coordinated with middleware team for the configuration and connectivity of MQ queues, channels, and queue managers
• Coordinate with all Tech teams to follow up on open action items, issues, risks, and constraints.
• Responsible for preparing project specific documentation and publishing status reports to stake holders and project team.
• Manage all documentation and access rights of team room in Lotus Notes

Environment: z/OS, COBOL, Java, Web Services, SOA, Unix, MQ, MS Office, SAP BO, Agile Scrum, DB2, CICS, SQL, Easytrieve

Confidential, Auburn Hills, MI

Business System Analyst

Responsibilities:

• Involved in Business Requirement Scoping and identifying high priority requirements for implementation.
• Converted Business Requirements into functional Requirements and documented in the FRD (Functional Requirements Document)
• Prepared Business process flow diagrams
• Assisted in creating test plans and test cases for user acceptance testing
• Managed all documentation and access rights in SharePoint.
• Tracked project status through MS Project Plan

Environment: MS-Office, Visio, Quality Center, z/OS, COBOL, SQL, DB2, CICS

Confidential, Phoenix, AZ

Programmer Analyst

Responsibilities:

• Interacted with business users to gather the business requirements to produce data cleansing reports on Mainframe system
• Extracted and loaded data from flat file to Oracle database using Informatica.
• Validated the results against WCIS and CC&B before delivering the reports to the user
• Provided metrics on conversion and data mapping defects to architect and tech lead using defect tracker.
• Supported Tech team on defect fixes on need basis.
• Modified the code using SQL, PL/SQL to reflect the new mapping in Conversion Central tool
• Produced reports against WCIS using CULPRIT reporting tool on IDMS/R database.

Environment: z/OS, COBOL, SQL, Oracle, Unix, Informatica, IDMS/R, CULPRIT, Putty

Confidential

Module Lead

Responsibilities:

• Modified and tested batch DB2, COBOL, CICS programs and job streams
• Involved in Code reviews, test plan and test case reviews
• Involved in Unit testing, System Integration testing using Test Director
• Worked on CA-7 on production job flow chart creation
• Worked on both batch and online testing of CDJ,IA shakeout
• Worked on Auto New Business creation screens as part of SIT
• Developed and enhanced programs as per the new business requirements
• Created and loaded test data using File-aid, SPUFI

Environment: z/OS, COBOL, DB2, CICS, CA-7, Quality Center, MQ, FileAId, Easytrieve, ISPF, VSAM

Confidential

Programmer Analyst

Responsibilities:

• Analyzed the requirements and developed programs, JCLs, Procs, Copybooks
• Coordinated work between offshore and onsite teams
• Analyzed and modified PL/1 Programs
• Prepared flowcharts for the proposed system
• Unit tested the programs and recording the output to Unit test results document for signoff
• Uploaded test conditions into QC, linked test deliverables for efficient tracking and control
• Executed test cases in SIT and tracked defects in QC
• Attended Team meetings and User interaction meetings on periodical basis

Environment: z/OS, PL/1, JCL, Quality Center, DB2, Endevor, Zachman framework, ISPF, VSAM

Confidential, Heightstown, NJ

Business System Analyst

Responsibilities:

• Conducted and participated in daily meetings and JAD sessions with various clients and business users for gathering and documenting the business requirements
• Involved in impact analysis of the applications which needs ISBN number increase from 10 digits to 13
• Analyzed functional specifications and data from various data sources like mainframe, oracle database and flat files
• Coordinated offshore team by delegating work on daily basis and for timely completion of tasks
• Coordinated with developers and QA teams for the code reviews walk through and test data creation

Environment: PL/1, Unix, z/OS, Ms-Office, DB2, File Aid, Visio, Test Director, ISPF, VSAM

Confidential

Senior Developer

Responsibilities:

• Participated in Requirements gathering by attending daily calls with onsite team
• Prepared SMTDs (System Maintenance Technical Documents) for legacy applications Customer, Order, Billing
• Solved day-to-day problems in production as per tickets raised in Remedy tool
• Modified programs, copybooks, JCL/Procs as part of enhancements and fixing bugs
• Worked on change requests to give permanent fix for the production issues
• Involved in coding and modification of COBOL,IMS programs
• Mentored new team members on the project tasks and activities

Environment: z/OS, COBOL, JCL, FileAid, Zeke, Remedy, MQ, Xpediter, Endevor, IMS, DB2, Test Director

Confidential

Mainframe Developer

Responsibilities:

• Completed large-scale change requests that followed the standard SDLC process and also completed small change requests outside of the standard SDLC process
• Prepared estimates for the Project Request using predefined templates of the client
• Worked on incident reports, adhoc tasks
• Self reviewed and peer reviewed of the coding, and testing activities
• Coordinated with other teams for successful completion of Integration testing
• Modified programs, copybooks, JCL/Procs as per requirement
• Worked on Test Director, File Aid, Xpediter tools

Environment: COBOL, JCL, FileAid, Xpediter, Endevor, IDMS, ADSO, DB2, Test Director