SUMMARY

• 6+ years experienced Business Analyst in various industries with strong customer - facing focus.
• Strong background in integrating different technologies, distributed component development and knowledge of industry standard frameworks.
• Well versed in managing projects, analyzing, reporting and documentation; identifying and developing tactical solutions to maximize business processes and overall operation.
• Strong working experience of SDLC methodologies and RDBMS.
• Demonstrated ability to work successfully on large projects and become a liaison between cross-functional and technical teams.
• Working with UX/UI Design team to understand requirements against user interface, and enhancements for a better interface design, creating wireframe, and reviewing the prototype design.
• Gathering requirements, Formal project lifecycle methodology experience (SDLC, RAD, Agile, etc.)
• Specialize in managing enterprise product of entertainment and gaming application and day-to-day support
• Passionate in entertainment and fashion industry, driving development for iOS and Android based projects supplementing the growth and profit of business.

TECHNICAL SKILLS

Operating Systems: Windows XP, 7, 8, Mac OS X, UNIX Solaris

Databases: Oracle, SQL-Server, MS Access

Languages: SQL, UML, Java, Objective-C, Swift, HTML, CSS

Development Software: Git, Eclipse, XCode

Requirement Management Tools: MS Project, MS Excel, JIRA

UML/Prototyping Tools: MS Visio, Gliffy, MySQL

Test & Defect Management Tools: JIRA

Technologies: RESTful Web, Rails, Java and JavaScript frameworks

Other Applications: SAP ERP, SAP BI, Google Analytics

PROFESSIONAL EXPERIENCE

Confidential, Woodland Hills, CA

Sr. Business Analyst

Responsibilities:

• Analyze new user stories against existing functionality for feasibility and scope assessment for web and iOS devices.
• Responsible for interpretation of regulatory requirements, turning these into functional and business requirements and using them in the development process
• Document various business artifacts including Project Charter, Business Requirement Document (BRD), Use Case and UML diagrams, and communicate to business users.
• Regularly communicate with customer, stakeholders and development team members in the process of analyzing business requirements and developing solutions aligned with business and IT strategies.
• Coordinate with development team to create status reports and log issues.
• Assist in creation of Integration Testing and User Acceptance Testing (UAT) and attend weekly meetings with the QA team to resolve any issues.
• Develop and maintain accurate and detailed training material and user guides.
• Manage project to completion in conformance with user needs.
• Provide analytic support by coordinating data extraction from various databases and data interpretation.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Analyze implemented solutions to verify objectives are met.
• Create process models, specifications and diagrams, while providing direction to the relevant groups across the organization.
• Assist the various teams across the organization with problem resolution while prioritizing and gaining approval for defined requirements.

Environment: XCode 5.1, Objective-C, Github for version control, XML, JSON Linux/Unix Development experience, SAP, Agile, JIRA, Microsoft office (Access, excel, outlook, PowerPoint), SharePoint

Confidential, Irvine, CA

Clinical Research Coordinator/Sr. Business Analyst

Responsibilities:

• Administer Phase I-IV and investigator initiated clinical trials including study protocol development and revision, financial planning, IRB submission, ensuring NIH compliance.
• Ensure compliance to responsibilities as outlined in research protocols, institution policies, as well as federal regulations.
• Analyze requirements for integrating Workers Compensation Information System.
• Provide data maintenance for clinical trials.
• Strategize configuration of Facet modules such as Claims, Membership, Billing, Benefits and Plan.
• Ensure Meaningful Use and HIPAA compliance within the business processes and system configuration.
• Work closely with clinical and revenue cycle architects, decision support application users to implement best practices and systems improvements.
• Act as liaison between the SMEs from various LOBs and the technical team by supplementing documentation and conversion of business needs to technical specifications.
• Manage and participate in acceptance testing to find errors and confirm program upgrades and hot fixes that meet all workflow specifications.
• Develop and maintain accurate and detailed training curriculum, trainings databases, and training materials based on office workflows and current vision of applications within scheduled time frame.

Environment: XCode 5.1, Objective-C, Github for version control, XML, JSON, OLTP, OLAP, Wireframes, Workflow Diagrams, Remedy Change managementsystemand SharePoint

Confidential, Tampa, Florida

Sr. Business Analyst

Responsibilities:

• Implement major projects on time and according to budgets ranging between $75,000 to $1 million+
• Supervise projects, often throughout all the stages of the project management life cycle.
• Provide strong analytical and problem solving skills for existing opportunities in LIMS and documenting user stories with collaboration from key opinion leaders (KOLs) and project leads.
• Create wireframes to assist in understanding user stories, and communicate to development team.
• Developed test cases and participated in UAT (User Acceptance Testing).
• Facilitate usability testing and assisting in resolving any issues, recording any change requests.
• Ensure sprint goals are achieved effectively and on time, reviewing and updating documentations and status reporting.
• Assist with database architecture design (conceptual, physical and logical), provide trial sample management from protocol to destruction.
• Reported weekly system performance metrics (R3).
• Worked closely with project managers, business users to formalize a business idea and define requirements.
• Queried relational databases using SQL on a daily basis to resolve operational issues and assist business and IT in better understanding of business requirements.
• Created, maintained and evolved documentation for change management process.
• Was responsible for creating the Requirement Traceability Matrix
• Collaborated with project manager in tracking and managing project development process following RUP based SDLC methodologies.
• Involved in Joint Application Development (JAD) sessions to define technology applications for business requirements.
• Create and maintain Standard Operating Procedure (SOP) and SLA documents for internal compliance.
• Extensive experience working with delivery teams spread across many countries and time zones.
• Ensure sprint goals are achieved effectively and on time, reviewing and updating documentations and status reporting.
• Assist the Project Manager in creating the Project Plan, including project budget and cost-benefit analysis
• Business Process Re-engineering and creation of UML diagrams in lieu of the new model.

Environment: JSON Linux/Unix Development experience, Oracle PL/SQL, Workflow Diagrams, JDE, ADP, JavaScript, HTML, JAD Sessions

Confidential, Columbus, Indiana

Business Analyst/ Content Analyst

Responsibilities:

• Provide strategic analysis, modeling and client management service to drive revenue and support strategic goals.
• Analyze data to validate reports and dashboards using SQL, and creating compliance and Regulatory reports.
• Create compliance and Regulatory reports.
• Gather requirements, Formal project lifecycle methodology experience (SDLC, RAD, Agile, etc.)
• Provide Digital Asset Management using the Adoniss Media Asset System.
• Support Unit Testing and System Integration Testing (SIT)
• Manage interdepartmental data and provide analysis for strategic initiatives and bolster understanding of business.
• Analyze industry and client trends; prepare reports and presentation materials for business meetings.
• Liaison between Content Services department and Operations and Finance internal department to streamline processes and ensure accuracy of data.
• Write integration documentation for both internal teams and customers and take ownership of all documentation for their projects.
• Upload and download Media Assets using FTP and Aspera Content Delivery.
• Interview subject matter experts to ensure a clean and concise technical manual.
• Create business, functional, non-functional requirements, and use cases.
• Acted as a liaison between the technical, businesses and testing groups to provide them with required specifications/documentation and to resolve any issues in between.
• Facilitate usability testing and assisting in resolving any issues, recording any change requests.
• Ensure successful handover of enhanced system and related final documentation, along with training and support to the business users.

Environment: XCode 5.1, Objective-C, Github for version control, XML, JSON Linux/Unix Development experience, Oracle PL/SQL, Waterfall Methodology

Confidential, Charlotte, NC

iOS Business Analyst

Responsibilities:

• Gather requirements, collaborating with PM, producers, creative and development teams to understand needs, scope, design, resources and budget.
• Prepare documentation for high-level user stories, milestone schedule, deliverables, as well as planning for cost, resource allocation to create and maintain the Project Plan.
• Create business, functional, non-functional requirements, and use cases.
• Work with UX/UI Design team to understand requirements against user interface, and enhancements for a better interface design, creating wireframe, and reviewing prototype.
• Prepare and review wireframes, flow charts, RTM and UAT test strategy.
• Facilitate daily scrum meetings, as well as stakeholder’s review meetings.
• Act as Scrum master for development team. Coordinate and oversee release and sprint planning.
• Assist QA team in preparing test plan and test cases; oversee Defect Management, and attending Triage meetings.
• Follow change management process, report and track issues using JIRA.
• Conduct usability testing with client team for production launch.
• Coordinate with Development, Architecture, QA, and UX/UI Design teams for project status, documents and status reports.
• Support mobile iOS application developers for issues related to uploading and publishing Android apps in the Play Store from Developer.
• Demonstrate high customer focus and satisfaction, mentor and guide developer resources in setting and achieving professional goals.
• Experience designing and reviewing test cases
• Work with database team and system analysts in data migration, documenting the data mapping, reviewing and keeping documentations and diagrams updated.

Environment: MS Office and Visio, MS Project, HP Quick Test, Linux/Unix Development experience, Waterfall Methodology, SQL