BUSINESS/SYSTEMS ANALYST Resume

SUMMARY

Around 8+ years of professional experience in Dynamic Business Analyst/ Quality Assurance, Software testing, Process Improvement Analyst & Business Process Management for Fortune 500.
In depth knowledge of Software development life cycle (SDLC), testing methodologies, Software Quality Assurance and Software Testing on Manual/Automation as a Sr. QA, include Software Quality Assurance, Business Analysis, Project Management, Release Management, Defect Manager, Automation Testing (QTP, Win Runner), Automation Frame Works, Training, experience in testing of various Web - based, Object oriented, Client Server, Window and Data Driven. Expertise in ATG ecommerce environment.
Extensive experience working with vendor e-commerce tools like Microsoft commerce as well as helping construct and integrate in-house ecommerce applications. Good knowledge of PL SQL, ETL, Data warehousing and ACE.
Experience in B2B, B2C and Ecommerce portals web application developments.
Introduced the Agile SCRUM process for the Risk Data team and utilized Microsoft Team Foundation Server (TFS) to manage the team's software development lifecycle including deriving product backlog items, assigning sprint work items to developers and conducting sprint review meetings. Experience in business requirements gathering and documentation. Worked on Enterprise Architect in order to prepare use cases.
Extensive knowledge and good understanding of Avaya IVR applications
Strong Working knowledge of Equity Cash Trading Concepts.
Knowledge of 401K Retirement Domain (Insurance)
Extensive experience in SQL testing for Validation of ETL Processes in Enterprise Data Warehouse (EDW).
Analyzed processes and provided Direct reports on revenue to be submitted to management.
Actively involved in developing, executing and managing User Acceptance Testing (UAT). Exposure to all aspects of software development, troubleshooting, testing, and maintenance.
Good understanding of Software QA Principles and Processes.
Write Test Documentation: Test Plans, Test Scenarios, Test Cases, Test Specifications.
Developed/Maintained Test Plans, Test Cases, Black Box testing/grey box testing, Defect Tracking and reporting for both Manual and Automated Test Environments.
Apply ultimate test automation tools such as QTP(VB scripting).
Proficient in functional, negative, regression, System integration (SIT), User acceptance (UAT), load/performance, security, browser compatibility, and performance testing
Extensive work with various rational tools like Requisite Pro. Requirement gathering/maintenance, Use Case document maintenance, Clear Case- version control and Clear Quest/Test Director for bug tracking, Rational Rose for Use case diagrams, Sequence diagrams and activity diagrams.
Experienced in developing functional specifications through JAD sessions and user interviews.
Skilled with SIX SIGMA, DOE AND LEAN MANUFACTURING by applying to different strategies for improving business processes.

TECHNICAL SKILLS

Process/Modeling Tool: Software Development Life Cycle (SDLC), MS Visio and IBM Rational DOORS, Rational Rose, Rational RequisitePro, Rational ClearQuest, VSS, SSIS, Direct reporting tools Cognos,, Crystal Direct reports, ERP Package Oracle E-Business Suite, AXURE, SAP, Content management system Chameleon, Stellent, OpenCMS, IBM Rational Requisite Pro 7.0

Methodology: OOAD, UML, RUP, Business Modeling and Data Modeling.

Databases: MS Access, SQL server, Oracle, SAP

Languages: SQL, XML and HTML, Mainframe, .NET, Visual Basic

Operating Systems: MS-DOS, WINDOWS 98/2000/NT/XP/2003 SERVER, VISTA

Office Tools: MS Office 2007/2005/2003/2000 , Word, Excel, PowerPoint, Access

Project Management: MS Project 2003/2000

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