SUMMARY

• 7 plus years of Business Analyst experience focused on business analysis, data analysis, reporting and support for various businesses.
• Cross Functional Domain knowledge, including Portfolio Analysis, Investment Analysis, Bond Valuation, Stock Valuation, Risk Management, Fixed Income Modeling, Options, Futures and Other Derivatives.
• Expertise in analyzing, gathering, detailing, documenting, validating and redesigning business processes and systems in gathering business process information to create clear, concise and complete business and functional requirements useful to their business area experts and the technical developers.
• Managed all phases of Software Development Life Cycle (SDLC) thoroughly. Business writing skills in writing Business Requirements Document, Use Case Specifications, Functional Specifications.
• Expertise in creating Use Case diagrams, Activity diagrams, Sequence diagrams, State diagrams based on UML Methodology and Business Process Flow diagrams using MS Visio.
• Experienced in moderating Joint Application Design (JAD), Rapid Application Development (RAD), Workshops, Checkpoint Meetings, Interviews, Seminars, Conference, Review Meetings, Brainstorming, Focus Groups, Walkthroughs, Prototyping, questionnaire Preparation and taskforces.
• Well experienced in design, development, support, project management, Rational Unified Process (RUP), Analysis and Design using UML based development process.
• Experience working with database systems such as Oracle, DB2, and MS - SQL Server, as well as operating systems such as Linux, and Windows.
• Expertise related to testing at different levels including functional, integration, system, regression, smoke, user acceptance (UAT), load, and performance.
• Strong SQL skills, experience with query reporting tools and good understanding of Unix Shell Scripting.
• Familiarity with HTML, HTTP, XML, and SOAP protocols and networking technologies
• Highly motivated, organized and results oriented with excellent interpersonal, high level of initiative, excellent planning, good time management skills, ability to work across cross-functional teams, ability to influence and motivate people, ability to prioritize tasks and make decisions, communication and presentation skills with capability of adapting to new and fast changing technologies.
• Willingness and ability to learn new technical skills, concepts, systems, processes, and procedures.

TECHNICAL SKILLS

Methodologies: SDLC, Spiral/Waterfall, RAD, Agile

Business Modelling Tools: MS Visio, MS Office

Testing Tools: Quality Center (QC), Test Director, Win Runner

Languages: SQL, HTML, XML, Shell

Databases Management Tools: SQL Server, Oracle, MS- Access

Operating Systems: Linux, Windows NT/2000/ XP/Vista/7

PROFESSIONAL EXPERIENCE

Confidential, Madison, WI

Business Analyst

Responsibilities:

• Conducted user interviews and JAD sessions with end users, stake holders and developers to gather functional and non-functional requirements of the system, and creation of user stories.
• Involved in developing the business model for expediting the claim settlement process.
• Performed document analysis involving creation of Use Cases and Use Case narrations using Microsoft Visio, in order to present the efficiency of the gathered requirements.
• Defined frameworks for the application development and analyzed the areas of improvement.
• Highly interacted with the development team and claim settlement experts making sure that the development of the project is meeting the business requirements.
• Involved in the analysis of the functional, technical specifications, data mapping document and conceptual diagrams.
• Identified critical areas of business risk and modified the business process to reduce the risk.
• Wrote business requirements specification (BRS) and functional requirements specification (FRS) documents as per the business requirements and process flow.
• Used SCRUM methodology in supporting system development cycle.
• Jointly responsible for monitoring the progress of the system development by preparing status reports, charting out schedules, allocating and managing technical and human resources using MS Excel and MS Project.
• Conducted daily interaction with both the development team and stakeholders.
• Analyzed the security implementation of the application with respect to users’ perspective.
• Documented user stories and modeled use case diagrams by utilizing MS Visio.
• Prepared test data for the functional test cases.
• Created and executed System Test cases and User Acceptance Test cases for the application.
• Wrote SQL scripts to verify the database updates, inserts and deletes of the records.
• Evaluated test results and prepared test summary reports.
• Prepared UAT Test cases.
• Interacted with developers & various members of my team to discuss and resolve defects and their prioritiesinvestigating the bugs and interacting with the developers to resolve bugs and technical issues.

Environment: Windows Vista / NT, UNIX, Oracle 8i, Java, HTML, JavaScript, MS Office, MS Visio, MS Project, Quality Center, MS Excel, SharePoint

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Interacted with project stakeholders to elicit and documented project requirements by translating business needs into testable, developer-ready requirements.
• Worked as an Interface between the traders and the different teams involved in the application.
• Produced professional quality project artifacts including but not limited to business requirement documents, requirement plans, models (e.g. data, event, context and process), traceability matrices, use cases, issue logs and other documents as needed.
• Developed use cases, class diagrams, sequence diagrams and activity diagrams.
• Communicated the risks with users and the technical team for clear understanding.
• Analyzed and assessed the clients systems and business for better understanding of the business processes.
• Gathered business requirements from geographically distributed end users.
• Completed a GAP analysis to identify problems in the existing system.
• Conducted JAD sessions between the development team, business stakeholders, and end users.
• Facilitated collection of requirements from system users and preparation of business requirement documents (BRD) using Rational Requisite Pro that provided appropriate scope of work for the technical teams.
• Assembled all information required to produce a thorough and accurate BRD.
• Ensured that system requirements meet business needs and that the business is able to fully integrate and implement new systems or system features.
• Partnered with project stakeholders to manage requirement change requests throughout the project.
• Respectfully challenged requirement additions that lead to scope creep.
• Identified and communicated risks as well as possible solutions. Assists the business in determining if and how new systems or system enhancements might improve process flow and business function.
• Served as a critical resource and liaison between subject matter experts and technologists throughout the project lifecycle.
• Estimated time required to deliver project artifacts and reported progress toward delivery goals throughout the project.
• Undertake risk tracking, monitoring and communication standards.
• Developed prototype of new information processing application using MS Visio.
• Undertook feasibility and case Analysis.
• Report the defects in Quality Center and work with development team to fix issues.
• Assisted project teams in user interface design.
• Managed User Acceptance Testing (UAT).

Environment: Windows XP, MY SQL, MS Office, MS Visio, HTML, XML, Win Runner and Load runner.

Confidential, Charlotte, NC

Business Analyst/Systems Data Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners, stake holders and document analysis.
• Collected requirements to design the implementation of pricing module and allow the retirement of existing excel based pricing model.
• Authored Functional Specifications and communicated them to development and testing teams.
• Conducted joint application development (JAD) sessions to develop and agree upon a system that focuses on the business requirements.
• Participated regularly in walkthroughs and review meetings with project manager, QA engineers and development team.
• Developed use cases with UML for new product functionality.
• Developed workflow, screen mock-ups, and conversion requirements.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Performed GAP and risk analysis of existing system and evaluated benefits of new system.
• Produced complete data mappings and data conversion need documents.
• Ensured all artifacts complied with corporate SDLC policies and guidelines.
• Performed manual testing of the different functionalities involved.
• Extensively used QC for test planning, bug tracking, reporting and maintaining the scripts.
• Responsible for retrieving the test data used for scripting and Testing.
• Also executed various SQL queries to gather data and perform the backend testing.
• Held regular meeting with developers to report various problems.
• Involved in writing SQL, Stored procedure and PLSQL for DB testing and web testing.
• Carried out regular triage meetings to recognize and determine critical testing faults.
• Implement business modeling using MS Visio to develop screens for the application.
• Coordinated work plans between project manager and client using MS Project.

Environment: Microsoft Excel/ Project/Visio, Oracle 9i, SQL, Quality Center 9.0, Unix, Oracle, PL SQL

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

• Proactively communicating and collaborating with external and internal users to analyze information needs and functional requirements and deliver the following artifacts as needed: FRD, BRD, Use Cases, GUI, Screen and Interface designs.
• Documented the functional requirements and business requirements.
• Created knowledge-base detailed documents of process flows and data Models for all active applications. Understanding each application purpose and identify owners and end-users.
• Captured observations, highlighted issues and recommended appropriate solutions.
• Managing application systems development throughout the full SDLC, coordinating resources, ensuring on-time deliverables, and managing expectations.
• Determined user/business/functional requirements and produced work flow processes and diagrams using Microsoft Visio.
• Modernize applications for seamless integration with enterprise systems.
• Recommendations provided for existing systems addressing where ever necessary to automate manual business processes/ redesign/ migrate/rationalize.
• Created process work flows, functional specifications, and responsible for preparing business requirement specifications (BRS), functional specification document (FSD).
• Conducted end to end performance testing on the developed piece of application, identify the bottlenecks and performance tune the system.
• Worked with client to design specific software enhancements that were incorporated into software applications. Client software enhancements were modular and structured for easy maintainability.

Environment: HTML, Oracle, Microsoft Office, VB Script, UML, Windows XP/2000.

Confidential

Business Analyst/ Content

Responsibilities:

• Responsible for interacting with Business and end users to gather analyze and flesh out business requirements and take those requirements to create Use Cases.
• Applied Excel, VBA and Matlab on Monte Carlo Simulation to develop a portfolio simulation software, helped transfer it to C++.
• Developed the Business Requirement Document (BRD).
• Designed the High Level Functional Requirement Document.
• Manage ongoing client satisfaction, peer-level client relationships and provide day-to-day Projects contact for the client.
• Developed the system flow diagrams for the application Including the activity diagrams, data flow diagrams and use case diagrams using Rational Rose and MS Visio.
• Used MS Excel to gather daily equities metrics from Wind Platform to track the portfolio provide visibility and risk management.
• Developed on project status, presented it in an easy-to-understand and comprehensive way and communicated it effectively.
• Analyzed and optimized the process. Prepared business requirement document and then converted business requirements into functional requirements specification and technical specification.
• Formed a bridge between the project manager and different teams including the Testing team and coordinated with the testers during user-acceptance testing.
• Validated and verified defects to help weed out cosmetic problems and keep the project on schedule.
• Used Quality Center as the test management tool for the maintenance of the test cases and to track the defects.
• Analyze financial news to source corporate actions, public and private equity offerings and merger and acquisition.

Environment: Windows XP Pro, MS Excel, VBA, MS Visio, Wind Platform, Oracle DB2, SQL, C++, Matlab