SUMMARY

• Over 8 plus years of IT experience in Business Requirements Gathering, Process Flow, Business Process Modeling, and Business Process Re - engineering.
• Experienced in full Software Development Life Cycle (SDLC) using Waterfall, Agile (Scrum), and other hybrid system development methodologies.
• Extensive experience in elicitation techniques like interviewing, questionnaires, brainstorming and focus groups, analyzing, specifying and verifying Business and Functional Requirements, developing Use Cases, conducting Gap Analysis and preparing Training manuals.
• Expertise in Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Class diagrams and Sequence diagrams using MS Visio.
• Excellent technical documentation skills in preparing Business requirements document (BRD), Use Case Document, Functional Requirement Document (FRD), Software Requirements Specification (SRS), Workflows and Analysis Papers.
• Experience in creating and managing project templates, use case templates, Test Case templates and Requirement Traceability Matrix (RTM).
• Facilitated and participated in Joint Requirements Sessions (JAR), Joint Application Development (JAD) and Joint Resource Planning (JRP) sessions with management, SMEs, vendors, users and other stakeholders.
• Expertise in UML (class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams) as a business analysis methodology for application functionality designs using MS Visio.
• Ability to work with all levels within an organization including senior executives, managers, front lines, corporate and technical staff.
• Experience in handling multiple projects at a given time, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
• Strong Communication and Presentation Skills substantiated in past assignments with developers, project managers, subject-matter experts, stakeholders, system implementers, and application end-users.

TECHNICAL SKILLS

Methodologies: SDLC, AGILE, Object Oriented Analysis and Design (OOAD), Rational Unified Process (RUP), Unified Modeling Language (UML), Rapid Application Development (RAD), Joint Application Development (JAD)

Modelling and Design Tools: UML, MS Visio, Rational Rose

Scripting: JavaScript, CSS3, XML, and HTML5.

Database: SQL Server 2008/2012

Operating Systems: Windows 98/2000/XP//7/8/10

Tools: Microsoft Office 2013, MS Project 2013 and MS Excel 2013.

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, FL

Sr. Business Systems Analyst

Responsibilities:

• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validated the needs of the business stakeholders.
• Gathered high level requirements and developed scope of the project.
• Conducted weekly meetings for deciding the Policies and Procedures to be followed while constructing reporting portals.
• Performed the requirement analysis, impact analysis and documented the requirements.
• Followed a systematic approach to elicit, organize, and document requirements of the system.
• Implemented order status and payment records as change data captures on the data warehouse DB.
• Reviewed the Joint Requirement Documents (JRD) with the cross functional team to analyze the high level requirements.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirements to Technical specifications.
• Discussed requirements with other members of the team like the Application developers, Project Manager and Data Base Administrators.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Planned and documented procedures for data processing and prepared data flow diagrams for the application.
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology.
• Prepared Functional Design Specifications (FDS) employing Use case scenarios, sequence diagrams and class diagrams.
• Documented the Traceability Matrix for tracing the requirements and the Test Cases related to them.
• Prepared Demo on SharePoint for various businesses to get new approvals.
• Performed User Acceptance testing and documented detailed results.
• Provided input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.

Environment: MS Office (Word, Excel, Access, PowerPoint, Visio Outlook), SQL Navigator, Clear Case, HTML, UML, Requisite Pro and Data Mapping/Modeling, MS Project, RUP, Guide Wire, Object Oriented Analysis and design (OOAD), Rational Analyst Studio

Confidential, Tarrytown, NY

Business Systems Analyst

Responsibilities:

• Conducted interviews with key business users to collect requirement and business process information.
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and how data is passed.
• Lead cross-functional team discussions to identify & confirm various requirements.
• Designed user interface with lead programmer and reviewed design with development team.
• Documented and delivered Functional Specification Document to the project team.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Conducted User Acceptance Testing.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Performed System and Integration Testing along with testers. Conducted UAT with the business.
• Assured all artifacts/signoffs were in compliance with corporate policies and guidelines and archived.
• Identified and resolved functional/technical issues throughout the development phase of the software lifecycle.

Environment: Rational Rose, MS Visio, MS Office, SQL Server, Windows2000, JIRA, Java/J2ee, Oracle 8i, HTML.

Confidential, Cleveland, OH

Business Analyst

Responsibilities:

• Conducted interviews with key business users to collect requirement and business process information.
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and how data is passed.
• Lead cross-functional team discussions to identify & confirm various requirements.
• Documented and delivered Functional Specification Document to the project team.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place, conducted User Acceptance testing.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Performed System and Integration Testing along with testers. Conducted UAT with the business.
• Assured all artifacts/signoffs were in compliance with corporate policies and guidelines and archived.
• Identified and resolved functional/technical issues throughout the development phase of the software lifecycle.

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Engage in project initiation activities such as developing the Project Charter, Project Scope and assisting the management in resource and budget estimation.
• Worked with business users to gather the requirements and coordinated with Project Manager to understand the feasibility of their need.
• Worked on Agile/Scrum development methodology.
• Facilitated (JAD) Joint Application Development sessions to identify the business rules and requirements and tan documented them in a format that can be reviewed and understood by both business people and technical people.
• Created Business Requirements Document and converted them into System Requirement Specifications Document.
• Designed wireframes and mockups to explain the business implications in details.
• Studied and analyzed competitor’s applications and brainstormed to gather TEMPeffective requirements for a quality product.
• Analyzed Requirements and created Use cases, Use Case diagrams, Process Flows, and Activity Diagrams using Enterprise Architect.
• Worked with the systems architects in designing the system, flows etc.
• Worked with the database design team to assist them in designing the database and also created data dictionary.
• Collaborated with the QA team, and developed UAT Test cases and executed Test cases based on business requirements and technical specifications.
• Extensively used SQL Queries and performed Data Analysis.

Environment: Agile/Scrum, Rational Requisite Pro, Rational Rose, JIRA, RUP, JAD, UML, MS Project, MS Visio, Oracle, SQL.

Confidential, Hopewell, NJ

Sr. Business Analyst

Responsibilities:

• Conducted user interviews with SME’s and end users to determine business requirements
• Designed and conducted surveys for different market end users.
• Used DOORS to understand the impact of changing a requirement and to define the traceability across the entire project lifecycle.
• Tracked Projects and ensured that SOX and other Regulatory Requirements are needed for IT Processes
• Assisted project manager and worked with high level management team to identify project scope, develop phase plans and schedules using Agile methodology
• Used BEA (BPM Tool) to map Process flows and migrated Visio Process flows into BEA Tool.
• Participated in the Daily standup meetings.
• Conducted JAD sessions to maintain understanding and resolve bottleneck.
• Developed BPM Diagrams,, activity diagram using MS Visio.
• Broad experience on Business Process Model and Notation (BPMN); creating Business Process Diagrams (BPD) based on flowcharting techniques.
• Used Crystal Clear to design generate reports from different data sources.
• Developed the Business Process Flows to support the products and services selected.
• Assisted in design review meetings making sure all the requirements are covered in the development project scope.
• Performed Gap Analysis to check compatibility of the existing system infrastructure with the new business requirements.
• Reviewed Business Requirements and guide business partners to complete business requirement documentation. Clearly defined system’s work scope and objectives based on Business Requirements.
• Conducted data analysis and data validation by writing complex SQL queries and codes using TOAD for ORACLE database.

Environment: Agile, BPM, MS Project, Oracle 9i, Doors, Mercury Test Director MS SQL Server 2005, Rational Rose, iRise, TOAD

Confidential

Business Analyst

Responsibilities:

• Gathered and documented the requirements that are critical to the business
• Analyzed business requirements and segregated them into high level and low level Use Cases, using Activity and Sequence Diagrams
• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification URS
• Followed iterative process for Use Case driven processes of requirement documentation and their deployments and also created a Traceability Matrix
• Held regular JAD sessions with the system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed
• Worked with development staff and 3rd party vendors to ensure that the requirements are sufficiently detailed and clearly understood. Facilitate discussions between business partners, development team, and vendors to ensure that proposed technical solutions adequately meet the business needs
• Built and maintained close relationships with internal customers and retail systems vendor to ensure efficient development processes are being followed
• Assisted with the system testing/user acceptance testing of the functional enhancements as needed
• Performed proofreading and editing for the project plan, and provided research assistance on operational change management
• Ensured applications are designed to support business objectives, business processes and will provide superior user and customer experiences
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing(UAT)

Environment: Windows XP, MS Visio 2007, MS Office Suite 2007, Agile Methodology.