SUMMARY

• Over 5+ years of experience as a Business Analyst working in the Software Development Industry - specializing in Requirement Management, Documentation and Project coordination.
• In-depth experience in project management, financial management, business process re-engineering, business administration, information technology applications, customer service and strategic planning working with Finance, Private Banking, Loan Origination and Mortgage industries
• Experience in Software Development Life Cycle (SDLC), Agile Software Development, Data Analysis.
• Experience in writing and maintaining the Requirement Definition Document that included Business Requirements (BRD) and Functional Requirements (FRD).
• Developing business test cases and working with QA teams during testing phase theirby facilitating acceptance testing with stakeholders and business users
• Extensive experience in e-commerce and the shopping cart management in the retail industry.
• Extensive experience on creating business process models using workflow diagrams and system modeling using UML diagrams, Entity Relationship (E-R) Diagrams, and Data-Flow Diagrams.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business and solution requirements.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts. Assist in the development of ad-hoc reports or presentations
• Conducted User Acceptance Testing (UAT). Performing early analysis of existing systems to help define integrations.
• Good noledge of SQL queries and PL/SQL procedures.
• Experience in the documentation of specifications, creating step-by step technical and user manuals with illustrations, designing and implementing new processes and technology
• Good analytical, communication, problem solving, decision making, presentation and organization skills.
• Hands on experience of Data validation using V lookup Excel and SQL queries
• Designed and review various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Requirement Traceability Matrix (RTM) and Test Plan documents
• Excellent Skills in Performance Management to support strategic planning, goal setting, strengthen accountability, enhance decision making, and improve customer service.
• Also worked as a Project Manager where prioritized and coordinated tasks within the team to complete project within deadline
• Have proven quality of leadership and good understanding of vendor/ client relationships
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering and analysis

TECHNICAL SKILLS

• Rational Clear Quest
• CMM
• UML PVCS
• Microsoft Office
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Project
• MS Visio
• Systems development life cycle (SDLC)
• E/R Design
• Waterfall
• Prototype and Agile
• Windows 95/98/00/XP/Vista and SQL
• MS-Visio
• MS Office
• Quality Center
• Microsoft .NET
• Access.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Gatheird requirements by interviewing the various business involved
• Created and developed new functionality in the application to meet automobile loan needs
• Designed and developed Use Cases, Activity Diagrams., Sequence Diagrams, and OD using UML
• Analyzed existing system logic difficulties and revised them as needed
• Thoroughly studied the requirements for the process re-engineering
• Prepared Business Requirement Documents (BRDs) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate TEMPeffectively with them
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Collaborated with project manager to organize training material and write user manuals

Environment: HTML MS Word, MS Excel, MS project.

Confidential, Boston, MA

Business Technology Consultant

Responsibilities:

• Used Requirement Analysis Approach for documenting requirements
• Responsible for Functional Design document, business process flow and Data Architecture plan
• Prepared reengineering process of Data Architecture with development team to proposed new solution
• Provided reporting support for Sales operations
• Identify document process for data combination mapping, data resources and business requirement logic for back end database
• Performed Functional testing manually and validated data by using SQL queries.
• Maintained all Open action items log and updated regularly
• Prepared UAT Plan and conducted end to end testing with users
• Coordinated team meeting daily with development team to escalate the process
• Written test scripts and prepared mock up data for UAT testing

Environment: Business Intelligence, BOBJ Universe, Oracle 11i, Sales force, SAP, Gem fire SQL

Confidential, Kansas City, MO

Business Analyst

Responsibilities:

• As a part of the project team interacted closely with the business community to define and analyze the business requirements to present possible technical solutions.
• Interacted extensively with Subject Matter Experts (SMEs) in understanding and documenting the requirements pertaining to introducing new insurance products, on line claim reporting process, on line policy change and many other such business areas.
• Worked closely with the business community in gathering the data storage needs.
• Mentored and worked with the junior business analysts in gathering the requirements in accordance with the scope.
• Co-authored business requirements document with project teams and at every stage discussed and refined the business requirements with the inputs from the business team.
• Facilitated and managed JAD sessions with committee of SMEs from various business areas including auto insurance, home insurance, banking etc.
• Carried out extensive analysis of the user problem domain and formulated feasible technical solutions in automating the manual business processes.
• Independently designed and developed project document templates based on SDLC methodology.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams using IBM’s Rational Rose.
• TEMPEffectively used Rational Clear Quest in identifying and tracking bugs and reporting them to the concerned development team.
• Assisted project managers with the development of project schedules. Worked with all levels of client staff in solution definition.
• Coordinated activities between the business house and technical staff, in developing new methods, policies, and procedures to meet the business needs, and TEMPhas acted as the primary trainer in educating the business house stack holders as it relates to automated business applications.
• Conducted gap analysis to derive the requirements for the proposed systems enhancements.
• Developed timelines for project delivery, and managed the project and resources to successful completion
• Liaison with other corporate departments, including executive, legal and information services.

Environment: Microsoft Office Suite, MS Visio, Windows XP, Dreamweaver, SQL, PLSQL, XML, VB, ASP, Crystal Reports, SDLC, Adobe Photoshop.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interacted with client groups to determine user requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business requirement Document (BRD).
• Interacted with Subject Matter Experts (SME’s) and stakeholders to get a better understanding of client business processes and gather business requirements.
• Analyzed business requirements and segregated them into high level and low level use cases, activity diagrams, and sequence diagrams using Rational Rose according to UML methodology.
• FollowedAgile Iterative development approachand was involved with all iterations of the development life cycle in ASP.NET.
• Prepared Business Process Models that included modeling of all activities of business from conceptual to procedural level.
• Understood and articulated business requirements from user interviews and then converted requirements into ASP.NET technical specifications.
• Extensively worked with Project Manager to determine the current best practices for requirement gathering
• Used Rational Clear Case as Version Control System for any changes to documents related to project like Use Case documents, Activity Diagrams, Sequence Diagrams etc.
• Created and participated in JAD sessions to analyze and prioritize competing business needs.
• Involved in reporting the schedule and the plan of the project using Business Intelligence.
• Managed business requirements in Rational Requisite Pro while making them available to all team members.
• Examined, analyzed and modeled test plans, test scripts, test procedures and use case scenarios based on RUP methodology.
• Used Quality Center to coordinate and manage the master test plan, test scripts, testing resources, pass vs. fail cases and the entire testing process.
• Wrote clear, concise detailed system requirements specification (SRS) documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance in Microsoft .NET.
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Responsible for extensive level of project documentation.

Environment: ASP.NET 3.0, Agile, UML, Requisite Pro, Rational Rose, SQL, Windows XP, MS Office Suite (Word, Excel, Access, Power Point, Outlook), SDLC, PL/SQL, Oracle.

Confidential

Business Analyst

Responsibilities:

• Analyzed the system requirements anddocumented them in Business Requirement Documents and created Functional Requirements Specifications (FRS),
• Collaborated with the QA team to ensure adequate testing of software, maintained quality procedures, and ensured that appropriate documentation is in place.
• Conducted UAT (User Acceptance) testing at the client’s premises after successfully deploying the product.
• Prepared questionnaire based on the System Analysis Performed for all entities.
• Conducted extensive Joint Application Development (JAD) sessions for all business related issues.
• Collaborated with the QA/testing team to develop the test plans.
• Analyzed and tested an Interface validation process to insure that no data can prevent the nightlybatchjobsfrom running. The Validation process would reject any offending records and produce a report stating the problem.

Environment: Windows NT/XP, Java, JSP, VB Script, Win Runner, Test Director, Visual Basic 6.0