SUMMARY

• Around 8 years experience in domains like Insurance, Financial, Healthcare as a Business Analyst and Quality Analyst.
• Hands on Expertise on Requirement Gathering, systematic analysis of the requirements, Joint Application Development (JAD) sessions and use of Rational Requisite pro for requirement Management.
• Analysis of Business requirements with Use Case Diagrams, Class Diagrams, State Diagrams, Sequence and Collaboration diagrams for Intranet Based Applications Development using backend Oracle, MS Access and MS SQL Server. Writing Test Scripts to make sure the end product is actually according to the requirement of the Clients for Web Based Applications as well as Intranet based applications.
• Familiarity with different Financial Markets like Capital Market, Derivative Market, FX Market with financial instruments like Cash Instruments, Derivative instruments, Securities Instruments. Financial Market risk management including Credit Risk/ Probability of Default Risk, Risk Weighted Assets and Value at Risk.
• Experience with Data warehousing concepts of Data Extraction (ETL/ELT), Table Management, Query Management and Data Integrity. Familiarity with various Business Intelligence (BI) tools including Crystal Reports.
• Experience In assisting Project Management activities with the help of applications like MS Project, Visio and WebEx presentations to the offshore team including Effort Estimation, Tasks Assignments and conducting Weekly Status Reviews of the entire team.
• Understanding existing web application, integrating and consolidating all the department data in the central system.
• Review of Traceability Matrix, Technical Design (TSD) and Risk Assessments. Creation of Project Plans and Test Plans. Ensuring timely achievement of Project & Test Plans Milestones. Information Security (IS), Compliance and Post Project Review (PPR).
• Good experience in creation of Business Case, Business Use Case and System Analysis Use Cases for Functional Requirement Specifications and System Design Use cases. Excellent understanding of Change Management Process and Automated Requirement Management application softwares.
• Experienced on Underwriting Claims, New Business and Policy Servicing.
• Experience and expertise in Designing & Implementing Processes for the entire team like - Request Management Process, Process to get FRS from Business Requirements and Requirement Management Process.
• Coordination and active participation in UAT (User Acceptance Testing) for the application including meetings with business for the walkthrough of defects rose during UAT.
• Expertise in the use of eRooms for discussions on documented test results, screen shots, test steps and updates comments.
• Analysis of existing data of old system for data mapping and to find data elements, data segments and transaction sets for Electronic Data Interchange between systems.

AREAS OF EXPERTISE

• Project Artifacts Modeling
• Systems Merger and Integration
• Business Process Modeling
• General Ledger Accounting Systems
• Documenting Business Requirements
• Regulator & Compliance
• Use Case Development and Process Flows
• Cash Management
• Reconciliation and back office support
• Dividend Reinvestment
• Stock Options
• Data Analysis and Data Mapping
• Customer Relationship Management
• Full Life-Cycle Applications Management
• Financial Data Warehouse
• Windows NT/XP/2000
• HTML
• XML
• JavaScript
• VB Script
• SQL Server
• MS Access
• Caliber
• Rational Requisite Pro Rational Clear Case
• Clear quest
• MS Visio
• Microsoft Project
• Quality Center
• Data Management/Data Mapping
• MS Access
• Excel
• Word
• PowerPoint
• Vlookup
• Pivot tables
• Crystal Reports
• Business Objects
• Quick Test Pro (QTP)
• ERP PeopleSoft Financial
• Oracle
• SAP

PROFESSIONAL EXPERIENCE

Confidential, Michigan

Sr. Business Analyst

Responsibilities:

• Analyzed Business Requirements and Identified mapping documents required for system and functional testing efforts for all test scenarios.
• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using Microsoft Word.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams.
• Played an active and lead role in gathering, analyzing, and writing business requirements. Worked with the Business Team (Branch Managers, Accounts Department, And Financial Analysts) to collect the business reporting, reporting standards, security and service level requirements and documented them in Business Requirement Document.
• Collected and documented the business processes and business rules, translated the Business and User needs into System requirements.
• Created Use Case Models, Analysis Models, Design Models, and Implementation Models, Use Case Diagrams, Behavior Diagrams (sequence diagrams, collaboration diagrams, activity diagrams) and Class Diagrams based on UML methodology using MS Visio.
• Directed and managed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and JAD sessions with the Business and IT Team members.
• Gather and document the Impact Assessment on the project, due to change request, from the work stream owners and the project management team, in terms of man days and project duration.
• Maintained a dashboard on the Project website to keep track of the change request submitted and categorized them as active, approved, deferred or rejected.
• Determined the Release, Stage and Future Book of Work for deferred Change Requests.
• Coordinated with the plan owners to update the project plans with any impact due to a change request. Verify if the contingency plan will absorb any delay in project due to change request.
• Worked with the software architects/developers to ensure that the application conforms to customer requirements.
• Developed the Test Scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge. Tested the application and reported the bugs to the development team.

Environment: J2EE,Struts,JSP,Hibernate,RAD,RSA,SQL Developer, Oracle Rational Clear case, Rational Clear quest, Rational Requisite Pro,J2EE,SQL, RUP, UML, MS Visio, MS Word, MS Excel, Scrum, SDLC.

Confidential, Collegeville, PA

Sr. Business Analyst

Responsibilities:

• Involved in gathering Requirements from stakeholders.
• To prioritize the stakeholders developed a stakeholder list and stakeholder assessment matrix
• Identified and validated business rules and data elements
• Developed and maintained Requirement Work Plan and assessed the Performance metrics of the team members.
• Researched vendors, opened RFP/RFQ processes, facilitated vendor presentations, and worked with staff to make fit/gap analyses
• Conducted Risk Analysis and developed mitigation plans
• Updated System Requirements Document (SRD) and Business Requirements Documents (BRD)
• Designed Functional Specification Documents.
• Developed User Interface prototypes to capture and validate requirements
• Conducted meetings with client team and technical team.
• Ensure compliance, quality, and timeliness of the entire RFP response.
• Interacted closely with End users from Underwriting & Claims teams and SMEs to understand and gather the business needs and requirements.
• Proposed strategies to implement HIPAA 5010 in the new MMIS system
• To gather requirements for new MMIS, conducted JAD Sessions
• Created and Maintained Weekly Status Reports for the requirements team and to update the project schedules and deliverable plan
• Interacted with various departments and business groups to update and configure Facets
• Developed UAT test cases associated with functional requirements
• Used GAP Analysis to conduct AS-IS and TO-BE Analysis.
• Act as a liaison between the Client, Business and Technical team in building the RFP response
• Developed Requirement Traceability Matrix and Change Request Forms
• Used Microsoft SharePoint for managing requirements documents
• Involved in developing test plans, test scenarios and test scripts and participated in System Testing
• Analyzed the EDI X12 data elements in the existing system to validate it against the data elements required in new system.

Environment: Mercury Quality Center, Windows, MySQL, Facets, SQL Server, MS Office, MS Visio, MS Project, MS SharePoint, HTML Visio, QC, QTP, RDBMS, PL SQL.

Confidential, Atlanta, GA

Senior Business Analyst

Responsibilities:

• Established the business analysis methodology using Agile Methodology.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Used FIS IMPACS (Integrated Monetary Processing and Control System) tool in the process of automating the Mortgage service.
• Using UniFi PRO Mortgage loan origination system tool established and maintained automation of the Mortgage system workflow and streamlined the whole mortgage business process.
• Facilitation sessions and engaging SME’s, BA’s and appropriate resources to support and plan requirements definitions.
• Performed Business Intelligence tasks using SAS enterprise guide as a part of data warehousing analysis of enterprise data.
• Conducted Workshop’s to help the management to determine which modules to implement, and in what order.
• Creating requirements traceability matrix based on high level requirements including process and project views.
• Maintained internal and client-facing training materials to enable adoption and utilization of the products and services.
• Creating Project Plans, Scheduling, tracking project timelines using MS Project and MS Access to setup a mechanism for tracking open issues and bugs
• Facilitated initial high-level solutioning, including system/application impacts, data identification, mapping and report structures.
• Creating Business flow diagrams using MS-Visio.
• Played a key role in the Project with Resource allocation, Resource scheduling and resource planning
• Assisted testing team for successful completion of Integration Testing, Regression Testing and UAT.

Environment: Ms Project, Ms Access, Ms Visio, Ms Word, Ms Excel, XML, UML, Windows XP, Ms PowerPoint, Visual Basic, Oracle, Rational Requisite Pro

Confidential, Wayne, NJ

Business Analyst (POS)

Responsibilities:

• Worked according to the activities/roles laid down in each phase of software development life cycle created using Rational Unified Process (RUP).
• Analyzed and documented the System specifications, Business requirements and detail design of the software for full understanding of the business and used Requisite Pro for the requirement tracking and analyzing.
• Performed Requirements Analysis and Design using Requisite Pro.
• Conducted JAD sessions for communicating with all the Project directors and stakeholders.
• Created process Workflows, Functional Specifications and project initiation artifacts.
• Analyzed, documented and managed all project requirements and change to requirements throughout the software development lifecycle (SDLC) using Requisite Pro.
• Created full life-cycle documentation from product requirements in the developmental stage to functional specifications for the completed modules of application components.
• Designed Sequence diagrams for all the identified use cases.
• Created Use-Cases, Sequence, Collaboration and Class Diagrams to demonstrate software architecture and interaction of system components before prototyping used Rational Rose, Requisite-Pro for requirement traceability.
• Developed test cases and scripts based on business requirements for the User Interface, functional, User Acceptance, Performance, Integration testing, System Back-end Testing and full system testing.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to eliminate bugs.
• Written SQL queries to test the database backend.
• Maintained a close and strong working relationship with teammates and management staff to achieve an expected QA result for the project team.
• Reviewed and evaluated all the modules of the software before delivery to users to confirm meeting the standard criteria.
• Interacted with developers & various members of my team to discuss and resolve defects and their priorities.

Environment: Windows 2000 server, MS Office, RUP, UML, Rational Rose, SQL, Win runner, SWOT analysis.

Confidential, Sterling heights MI

Business Analyst

Responsibilities:

• Facilitated JAD sessions with Subject Matter Experts to obtain domain level information.
• Involved in Creating the Vision Document, Business Requirement Documents (BRD).
• Gathered Business and Functional Requirements and elicited them in the form of Use Cases and other requirements Documents.
• Adhered to the guidelines laid out by the Rational Unified Process of development through the entire Software Development Life Cycle.
• Extensively used MS Visio for UML diagrams which were crucial in the developed phase.
• Documented and managed all requirements with Rational Requisite Pro - Requirement management tool.
• Worked to regulate flexibility of the application’s features during development to help in customization of the product onsite at the client organization.
• Played a pivotal role in facilitating JAD sessions to develop detailed solutions and to verify the application development process.
• Actively involved in Mapping data elements from one System to another.
• Conducted GAP analysis on fields required for rating a policy across systems.
• Interacted across teams to successfully integrate two separate systems.
• Worked with the development team through the Iterative Development Cycle
• (Implementation Cycle) to make sure that the laid out requirements were incorporated into the design.
• Assisted the QA team through the Testing Cycle to verify complete and rigorous testing of requirements.
• Employed Test Director for effective Bug Tracking during the testing lifecycle.
• Used Rational Clear Case for version control of various documents.
• Conducted Feasibility Study to assess the feasibility of the project.

Environment: RUP, Test Director, Oracle, Rational Clear Case, UML, MS Visio, XML, Rational Requisite Pro, MS Project