SUMMARY

• Business Analyst with seven (7) plus years of industry experience in the areas of Business Analysis, Business Process Modeling, Process Improvement, Requirements Gathering, Design, Development, Project Management, Quality Assurance Testing, User Acceptance Testing (UAT) &Training.
• Good domain knowledge and work experience in Banking, Finance, Retail services.
• Strong Knowledge of OTC financial markets.
• Expert knowledge of American with Disabilities Act (ADA) web application compliance and governance.
• Analyzed and synthesized results from Joint Application Development (JAD) session proposed alternative tasks and transform those into Business Requirement Document (BRD),
• Experience working with Oracle and Structured Query Language (SQL)
• Working Knowledge of the development and implementation of Business Metrics.
• Strong Knowledge of Rational Database Management System (RDBMS) and Logic modeling
• Strong experience working in Software Development Life Cycle (SDLC) using various methodologies including RUP, Agile, Waterfall, and other client specific internal methodologies.
• Proficient with Agile Version One (V1) document management tool.
• Extensive experience in gathering Business and Functional Requirement
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end - users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions.
• Developing Use Cases, conducting Gap Analysis and Impact Analysis.
• Expert in using industry standards to uncover the client requirements and identifying the system requirements by creating Use Case Models, Data Flow Models.
• Used MS office Suite extensively which includes MS Word, MS Excel, MS Access, MS Project for project documentation and analysis reports.
• Experience in Risk Analysis & Risk Management for product life cycle and in process of implementing document.
• Working knowledge of Extensible Markup Language (XML)
• Involve in Product data management (PDM) is the use of software or other tools to track and control data related to a particular product.
• Experience in using product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception through design and development.
• Used RUP and SDLC methodology, and managed the iterative cycles through an effective project plan created using MS Project.
• Skilled in performing business processes, identifying risks, impact analysis, UML modeling, sequence, & activity diagrams using Rational Rose & Microsoft Visio.
• Effectively monitored the Defect Tracking process in the functional, integration and regression test phases of the project.
• Proven communication and exceptional people skills helped being a liaison between clients, SME’s, programmers and end users.
• Good expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented system Test Plans.
• Creating and maintained Requirement Traceability Matrix (RTM)
• Process Improvement, Requirements Gathering, Design, Development, Change Control Process, Quality Assurance Testing, User Acceptance Testing (UAT) &Training.

TECHNICAL SKILLS

• Rational Suite
• Requisite Pro
• Rose
• Clear Quest
• Clear Case
• MS Visio
• MS Project
• MS Office Suite
• Business Definition Requirements
• Business Process Analysis
• Gap Analysis
• Use Case Modelling & Analysis
• Business Environment and Market Research Analysis
• RUP
• OOAD
• UML & Business/Data Modeling
• Win Runner
• Test Director
• Quick Test Pro
• PR Tracker
• Windows XP/95/98/NT/2000
• Mac OS X
• DOS
• UNIX
• Linux
• Oracle 8i/9i; SQL Server
• Access 2000
• DB2
• UML
• C
• C++
• HTML
• Java
• PL/SQL
• ASP.NET.

PROFESSIONAL EXPERIENCE

Confidential, Wilmington DE

Business Analyst/Project Manager (Scrum Master)

Responsibilities:

• Interviewed business experts to elicit key information regarding processes and congruence with company policies.
• Created User Stories and defined Acceptance Criteria.
• Managed Project Roadmap, Business Blueprinting, Realization and Production support
• Managed requirement gathering from SME and Business IT folks and scoping requirements as per client needs
• Used Agile Version one to create, manage and track documentation and development process.
• Served as the Subject Matter Expert (SME) for all matters pertaining to the American with Disabilities Act (ADA)
• Facilitated quarterly demos to display project progress to stakeholders.
• Organized and Ran Grooming, Sprint Retrospective and Sprint Planning sessions.
• Assigned pre grooming tasks to QA and development teams.
• Helped create team guidelines for story pointing, in order to ensure communal understanding of effort/time grooming session efficiency.
• Coordinated with Technical Product Owner (TPO) to prioritize sprint and product backlogs based off of company road maps.
• Assisted the Vertical Team Lead (VTL) in setting realistic project expectations and in evaluating the impact of changes on the organization and plan accordingly
• Worked closely with User Experience (UX) and Customer Marketing Experience (CME) teams to ensure that User Interface and Marketing verbiage regulations were being met.
• Frequently communicated with Corporate HQ to ensure that all work was being done as per ADA governance regulations.
• Actively participated in Community of Practice (CoP) meetings to help define best Business System analyst practices and procedures.
• Worked actively with the QA (Quality Assurance) team for designing Test Plan and Test Cases for User Acceptance Testing (UAT).
• Worked closely with the development team to analyze and troubleshoot bugs.
• Prepared, managed and updated user manuals and reference guides on ADA guidelines.
• Spearheaded and participated in initial Proof Of Concept (PoC) sessions for upcoming responsive design project.
• Prepared, managed and updated user manuals and reference guides on ADA guidelines.
• Managed the Product Life Cycle Management deployment
• Managing and facilitating team meeting, zed sessions and reporting.

Environment: Agile Version one, Agile Scrum, Microsoft Office suite, Knowledge link, Java, SQL, RDBMS, Windows 7.

Confidential, Warren, NJ

Sr. Business/Systems Analyst

Responsibilities:

• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Participated in debugging, monitoring, and troubleshooting of BI PROD environment.
• Extensive work in UI Prototyping, creating Mock ups (wire frames) for web based banking application. .
• Create documentation that captures requirements, validation, business, technical and design aspects including logical flow of the system/business through use case documentation.
• Expertise in the role of scrum master, facilitating/organizing daily scrum sessions, sprint planning meeting and sprint review meeting and preparing/analyzing burn down charts.
• Interacted with the Business Users, Stakeholders and work with Focus group to identify business system needs, obtain sign-off on the Business Requirement documents for Online Banking.
• Working in entire lifecycle of a product from its conception through design and development in Online Banking.
• Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.
• Good understanding in Mortgage loan in Origination process.
• Helping in creating Use cases to end users in clearly understanding about loan processing and claim approval.
• Assisted with Loan IQ implementation.
• Involved in Interest Rate Swaps (IRS) and Foreign Exchange (FX) Swaps.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Extensive experience in using product lifecycle management (PLM) is the process of managing the entire lifecycle of a product from its conception through design and development.
• Used Requisite Pro for the Requirement Documents’ Preparation in Online Banking.
• Facilitated requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
• Involved in preparing the mockup screens while eliciting appropriate business requirement specification.
• Created Use Case and Functional Specification Document to track approved changes to the system.
• Involved in Onsite/Offshore (Hybrid) Delivery Model, the outsourcing work is distributed between the service provider’s onsite center and the offshore development center.
• Participated in various stages of data mapping and requirement analysis for project needs.
• Work closely with the technical teams in and in to ensure that they have a clear understanding of requirements and support them throughout the development process.
• Provide business expertise support to project teams during the implementation of regulatory solutions.
• Coordinate with QA team to translate requirements into test plans and tests scripts while overlooking the testing techniques applied.
• Assisted the testing team in creating User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Experienced in preparing and documenting the User Acceptance Testing (UAT) Test cases and conduction the testing to gain confidence on the application.

Environment: Oracle, PL Sql, Clear Quest, Rek Trace, Ms Office, Mainframes, Share Point, Ms Access, SOA, Reference Data, Windows XP, SnagIT, Audit Studio, HTML, Data warehouse, J2EE.

Confidential, New York, NY

Business/Systems Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the Business process owners & stakeholders for implementing the Data Ware House reporting tool.
• Felicitated and defined the principals for the advance of business metrics
• Implemented integration of different CRM, ERP endpoints, using SSIS, into single Data Warehouse.
• Spearheaded requirement gathering sessions (JAD) with the business team and stakeholders to collect the business standards, security and service level requirements.
• Write detailed requirement for System Enhancement and making high level concept diagrams for procurement.
• Using Product Life Cycle for implementing System requirement for Data Warehouse and Data Management and State Diagrams bases on UML methodology and process flow diagrams.
• Experience in creating blueprint of the system, Database team in designing the database and maintaining the proper ER relationship.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Implemented agile methodology for running the whole product life cycle in project.
• Good knowledge on Basel II standards set forth for managing Data Warehouse and Data Management for Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Involved in Requirement Specification for Operational Risk Managemfent Data Warehouse (ORMDW).
• Good understanding of Operational Risk Management - Data Warehouse & Data Management under Basel II and Solution Approach.
• Participated in GAP analysis around the identification of business rules and system process flows, user administration, requirements and assumptions.
• Creating Conceptual System Diagram for implementation new system in Data Warehouse & Data Management for Data Collaboration and Transmission.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Performed manual tests as part of the System Integration Testing and User Acceptance Testing.

Environment: MS Visio, Agile/Scrum Methodology, Microsoft Office suite, SharePoint 2010, SQL Server, RDBMS, Windows Vista/7.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Participate for the creation of Business Process Workflow Diagrams with Stakeholders.
• Involved throughout the business solution Development Life Cycle (SDLC).
• Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
• Extensive experience in gathering Business and Functional Specification Document (FSD).
• Assists in strategically identifying and developing goals and objectives according to business needs to align with Loan Services and organizational goals.
• Conducted GAP analysis of the different reports that are being presented to clients to accommodate their requirements for the new enhancements.
• Extensive experience is using Ariba for good implementation process.
• Good knowledge on Basel II standards set forth for managing credit risk and operational risk for Capital, Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures to create a Business requirement Document (BRD) of Mortgage application.
• Created artifacts such as Use Cases, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Participated in team meetings to improve overall implementation process.
• Played a key role in planning, testing, and implementing system enhancement requests.
• Involved in using bug tracking tools like d, bugzilla, and quality center combining a clean, fast interface for capturing and organizing issues with customizable workflows.
• Extensive experience in using Service-oriented architecture (SOA)
• Using Business and Department metric for business development excellence and drive successful behaviors and to improve process by using technique to walk through the design of a set of metrics.
• Aided the QA team to understand the system and develop effective test plans, by conducting sessions
• Adopt Rational Unified Process (RUP) methodology with emphasis on its six best practices for iterative and incremental development.
• Planned all the RUP iterations and documented the artifacts throughout various phases. Conduct analyses of Business requirements and System specifications.
• Conducted JAD sessions during the various stages of upgrading the matching system and discuss the current system preference.
• Helped identifying reports for decision support system and interacted with database designers and architect for gathering the requirements for reporting.
• Worked closely with the Lead Business Analyst to monitor progress, and the deliverables for the project.
• Reviewed System Test Plans, wrote test scripts and worked with business folks to validate and execute the test scripts.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Environment: Windows XP,Murex, Adobe Photoshop, HP Quality Center, UNIX, MS Office 2007, Toad, Java, HTML,Test Partner 6.0,Microsoft Visio, Sharepoint, Windows NT/XP, Oracle, SQL Server, RDBMS, RUP, UML

Confidential, New York City, NY

Business Analyst

Responsibilities:

• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology.
• Worked with development managers to translate the business requirements into functional requirements (FRD) and non-functional requirements.
• Created use case scenarios and documented work flow & business processes.
• Analyzed business requirements and segregated them into Use Cases and activity diagrams using Rational Rose according to UML models thus defining the Data Process Models
• Developed the activity diagrams, sequence diagrams, and created use cases using UML and AGILE methodology.
• Performed GAP analysis to identify enhancements to the existing system.
• Experience in using Basel II standards set forth for managing credit risk and operational risk for Capital Good communication and interpersonal skills with the ability to work in and support a team-oriented atmosphere.
• Good analytics on Risk Adjusted Return on Capital (RAROC) based upon Basel II standards on comparative basis to calculate ROI.
• Supported the assigned project manager with creating detailed project plans, scheduling and tracking project timelines
• Gathered Business Requirement, after conducting JAD session with business User & other Stakeholder.
• Created the Functional Test plans, Regression Test plans Integration Test plans and User Acceptance Test plans.
• Effectively coordinated with the development team while creating the Technical Design Documents.
• Effectively monitored the Defect Tracking process in the functional, integration and regression test phases of the project.
• Anchored the project integration meetings to identify possible bottlenecks during the integration phase.
• Established the scope of reporting functionality of the project, and worked with developers to provide business reports to the strategic advisory panel.
• Performed manual tests as part of the Integration and User Acceptance Testing.

Environment: Windows 98 / NT, UNIX, Cisco, HTML, Rational Rose, Rational Requisite Pro, Data Warehousing, Clear Quest, SQL, MS-Project, MS-Office, WAN, LAN, VoIP, VPN, MPLS, FTP.