SUMMARY

• Business Analyst with 7+ years of industry experience in teh areas of Business Analysis, Business Process Modeling, Process Improvement, Requirements Gathering, Design, Development, Quality Assurance Testing, User Acceptance Testing (UAT) &Training.
• Good domain noledge and work experience in Banking, Finance, Retail services.
• Analyzed and synthesized results from Joint Application Development (JAD) session proposed alternative tasks and transform those into Business Requirement Document (BRD),
• Strong experience working in Software Development Life Cycle (SDLC) using various methodologies including RUP, Agile, Waterfall, and other client specific internal methodologies.
• Extensive experience in gathering Business and Functional Requirement
• Expert at interacting with stakeholders, Subject Matter Experts (SMEs) and end - users to understand, analyze, communicate and validate requirements using Joint Application Design (JAD), Joint Application Review (JAR) sessions.
• Developing Use Cases, conducting Gap Analysis and Impact Analysis.
• Expert in using industry standards to uncover teh client requirements and identifying teh system requirements by creating Use Case Models, Data Flow Models.
• Used MS office Suite extensively which includes MS Word, MS Excel, MS Access, MS Project for project documentation and analysis reports.
• Experience in Risk Analysis & Risk Management for product life cycle and in process of implementing document.
• Involve in Product data management (PDM) is teh use of software or other tools to track and control data related to a particular product.
• Experience in using product lifecycle management (PLM) is teh process of managing teh entire lifecycle of a product from its conception through design and development.
• Used RUP and SDLC methodology, and managed teh iterative cycles through an TEMPeffective project plan created using MS Project.
• Incorporated agile scrum methodology to develop teh application.
• Skilled in performing business processes, identifying risks, impact analysis, UML modeling, sequence, & activity diagrams using Rational Rose & Microsoft Visio.
• TEMPEffectively monitored teh Defect Tracking process in teh functional, intrfegration and regression test phases of teh project.
• Proven communication and exceptional people skills halped being a liaison between clients, SME’s, programmers and end users.
• Experience in developing mock-up screens and wire frames.
• Good expertise in creating Test Cases on teh basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented system Test Plans.
• Creating and maintained Requirement Traceability Matrix (RTP)
• Process Improvement, Requirements Gathering, Design, Development, Change Control Process, Quality Assurance Testing, User Acceptance Testing (UAT) &Training.

TECHNICAL SKILLS

• Rational Suite
• Requisite Pro Rose
• Clear Quest
• Clear Case
• MS Visio
• MS Project
• MS Office Suite
• Business Definition Requirements
• Business Process Analysis
• Gap Analysis
• Use Case Modelling & Analysis
• Business Environment and Market Research Analysis
• RUP
• OOAD
• UML & Business/Data Modeling
• Win Runner
• Test Director
• Quick Test Pro
• PR Tracker
• Windows XP/95/98/NT/2000
• Mac OS X
• DOS
• UNIX
• Linux
• Oracle 8i/9i; SQL Server
• Access 2000
• DB2
• UML
• C
• C++
• HTML
• Java
• PL/SQL
• ASP.NET.

PROFESSIONAL EXPERIENCE

Confidential, Warren, NJ

Business Analyst

Responsibilities:

• Interviewed business experts to elicit key information regarding processes and congruence with company policies.
• Write Detailed Business requirements documents (BRD) and assessment of current System for Online Banking management processes for front, middle and back office reference data, data attributes and security master database.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Create documentation that captures requirements, validation, business, technical and design aspects including logical flow of teh system/business through use case documentation.
• Expertise in teh role of scrum master, facilitating/organizing daily scrum sessions, sprint planning meeting and sprint review meeting and preparing/analyzing burn down charts.
• Interacted with teh Business Users, Stakeholders and work with Focus group to identify business system needs, obtain sign-off on teh Business Requirement documents for Online Banking.
• Working in entire lifecycle of a product from its conception through design and development in Online Banking.
• Experience in creating blueprint of teh system, Database team in designing teh database and maintaining teh proper ER relationship.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Extensive experience in using product lifecycle management (PLM) is teh process of managing teh entire lifecycle of a product from its conception through design and development.
• Used Requisite Pro for teh Requirement Documents’ Preparation in Online Banking.
• Facilitated requirement gathering sessions (JAD) with teh business team and stakeholders to collect teh business standards, security and service level requirements.
• Good understanding of Waterfall and AGILE methodology.
• Involved in preparing teh mockup screens while eliciting appropriate business requirement specification.
• Created Use Case and Functional Specification Document to track approved changes to teh system.
• Performed SQL query on databases using SQL server.
• Participated in various stages of data mapping and requirement analysis for project needs.
• Involve in using Service-oriented architecture (SOA) is a flexible set of design principles used during various phases of systems development and integration in computing.
• Work closely with teh technical teams in and in to ensure that they have a clear understanding of requirements and support them throughout teh development process.
• Provide business expertise support to project teams during teh implementation of regulatory solutions.
• Co-ordinate with QA team to translate requirements into test plans and tests scripts while overlooking teh testing techniques applied.
• Assisted teh testing team in creating User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Experienced in preparing and documenting teh User Acceptance Testing (UAT) Test cases and conduction teh testing to gain confidence on teh application.
• Worked closely with teh development team to analyze and troubleshoot bugs.
• Coordinated with teh training team to prepare user manuals and reference guides for teh state staff.

Environment: Oracle, PL Sql, Clear Quest, Rek Trace, Ms Office, Mainframes, Share Point, Ms Access, SOA, Reference Data, Windows XP, SnagIT, Audit Studio, HTML, Data warehouse, J2EE.

Confidential, NYC, NY

Business Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with teh Business process owners & stakeholders for implementing teh Data Ware House reporting tool.
• Facilitated requirement gathering sessions (JAD) with teh business team and stakeholders to collect teh business standards, security and service level requirements.
• Write detailed requirement for System Enhancement and making high level concept diagrams for procurement.
• Using Product Life Cycle for implementing System requirement for Data Warehouse and Data Management and State Diagrams bases on UML methodology and process flow diagrams.
• Experience in creating blueprint of teh system, Database team in designing teh database and maintaining teh proper ER relationship.
• Involve in Risk Analysis & Risk Management for creating and implementing documentation for technical team by supporting and also Designs systems and programs to meet complex business needs.
• Implemented agile methodology for running teh whole product life cycle in project.
• Good noledge on Basel II standards set forth for managing Data Warehouse and Data Management for Good communication and interpersonal skills with teh ability to work in and support a team-oriented atmosphere.
• Involve in Requirement Specification for Operational Risk Management Data Warehouse (ORMDW).
• Good understanding of Operational Risk Management - Data Warehouse & Data Management under Basel II and Solution Approach.
• Participated in GAP analysis around teh identification of business rules and system process flows, user administration, requirements and assumptions.
• Creating Conceptual System Diagram for implementation new system in Data Warehouse & Data Management for Data Collaboration and Transmission.
• Conducted JAD sessions during teh various stages of upgrading teh matching system and discuss teh current system preference.
• Worked actively with teh QA (Quality Assurance) team for designing Test Plan and Test Cases for teh User Acceptance Testing (UAT).
• Assisted teh development manager in setting realistic project expectations and in evaluating teh impact of changes on teh organization and plan accordingly.
• Performed manual tests as part of teh System Integration Testing and User Acceptance Testing.

Environment: MS Visio, Agile/Scrum Methodology, Microsoft Office suite, SharePoint 2010, SQL Server, Windows Vista/7.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Participate for teh creation of Business Process Workflow Diagrams with Stakeholders.
• Involved throughout teh business solution Development Life Cycle (SDLC).
• Conducted meetings with business users and SMEs to identify and gather various functional and non-functional requirements.
• Extensive experience in gathering Business and Functional Specification Document (FSD).
• Assists in strategically identifying and developing goals and objectives according to business needs to align with Loan Services and organizational goals.
• Good understanding in Mortgage loan in Origination process.
• Helping in creating Use cases to end users in clearly understanding about loan processing and claim approval.
• Conducted GAP analysis of teh different reports that are being presented to clients to accommodate their requirements for teh new enhancements.
• Extensive experience is using Ariba for good implementation process.
• Good noledge on Basel II standards set forth for managing credit risk and operational risk for Capital, Good communication and interpersonal skills with teh ability to work in and support a team-oriented atmosphere.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures to create a Business requirement Document (BRD) of Mortgage application.
• Created artifacts such as Use Cases, Activity Diagrams, and Sequence Diagrams using MS Visio.
• Participated in team meetings to improve overall implementation process.
• Played a key role in planning, testing, and implementing system enhancement requests.
• Involved in using bug tracking tools like d, bugzilli, and quality center combining a clean, fast interface for capturing and organizing issues with customizable workflows.
• Extensive experience in using Service-oriented architecture (SOA)
• Using Business and Department metric for business development excellence and drive successful behaviors and to improve process by using technique to walk through teh design of a set of metrics.
• Aided teh QA team to understand teh system and develop TEMPeffective test plans, by conducting sessions
• Adopt Rational Unified Process (RUP) methodology with emphasis on its six best practices for iterative and incremental development.
• Planned all teh RUP iterations and documented teh artifacts throughout various phases. Conduct analyses of Business requirements and System specifications.
• Conducted JAD sessions during teh various stages of upgrading teh matching system and discuss teh current system preference.
• Helped identifying reports for decision support system and interacted with database designers and architect for gathering teh requirements for reporting.
• Worked closely with teh Lead Business Analyst to monitor progress, and teh deliverables for teh project.
• Reviewed System Test Plans, wrote test scripts and worked with business folks to validate and execute teh test scripts.
• Functioned as teh primary liaison between teh business line, operations, and teh technical areas throughout teh project cycle.

Environment: Windows XP, Adobe Photoshop, HP Quality Center, UNIX, MS Office 2007, Toad, Java, HTML,Test Partner 6.0,Microsoft Visio, Sharepoint, Windows NT/XP, Oracle, SQL Server, RUP, UML

Confidential, New York City, NY

Business Analyst

Responsibilities:

• Participated in teh identification, understanding, and documentation of business requirements, keeping in mind teh need for teh application based on teh project Scope and SDLC methodology.
• Worked with development managers to translate teh business requirements into functional requirements (FRD) and non-functional requirements.
• Created use case scenarios and documented work flow & business processes.
• Analyzed business requirements and segregated them into Use Cases and activity diagrams using Rational Rose according to UML models thus defining teh Data Process Models
• Developed teh activity diagrams, sequence diagrams, and created use cases using UML and AGILE methodology.
• Performed GAP analysis to identify enhancements to teh existing system.
• Good analytics on Risk Adjusted Return on Capital (RAROC) based upon Basel II standards on comparative basis to calculate ROI.
• Supported teh assigned project manager with creating detailed project plans, scheduling and tracking project timelines
• Gatheird Business Requirement, after conducting JAD session with business User & other Stakeholder.
• Created teh Functional Test plans, Regression Test plans Integration Test plans and User Acceptance Test plans.
• TEMPEffectively coordinated with teh development team while creating teh Technical Design Documents.
• TEMPEffectively monitored teh Defect Tracking process in teh functional, integration and regression test phases of teh project.
• Anchored teh project integration meetings to identify possible bottlenecks during teh integration phase.
• Established teh scope of reporting functionality of teh project, and worked with developers to provide business reports to teh strategic advisory panel.
• Performed manual tests as part of teh Integration and User Acceptance Testing.

Environment: Windows 98 / NT, UNIX, Cisco, HTML, Rational Rose, Rational Requisite Pro, Data Warehousing, Clear Quest, SQL, MS-Project, MS-Office, WAN, LAN, VoIP, VPN, MPLS, FTP.

Confidential, charlotte, NC

Business Analyst

Responsibilities:

• Assisted teh Project Manager, to prepare teh vision and teh scope for teh project.
• Prepared Business Requirement Document and Functional Requirement Document for teh gatheird requirements.
• Worked with teh Stakeholders, Project Manager and senior Business & SQA (Software Quality Assurance) Analysts in defining, documenting teh business needs and Business Process flows.
• Facilitated JAD workshops to identify project objectives and limitations and identification of key performance indicators.
• Used RUP and SDLC methodology, and managed teh iterative cycles through an TEMPeffective project plan created using MS Project.
• Participated in and contributed to as-Is and To-Be Process Modeling Sessions, and build process models responsible for analysis and reporting.
• Conducted walkthrough sessions with teh end users and stakeholders to gather teh modification requests from teh user to upgrade or change teh business specifications for teh product.
• Worked extensively to write use cases and functional requirement case diagrams, activity diagrams, sequence diagrams, state diagrams based on UML methodology and business process flow diagrams using MS Visio.
• Performed feasibility and adaptability study to identify teh business critical areas from User perspective
• Documented teh Functional Requirements (FRD) and teh System Requirements documents.
• Performed Gap analysis by identifying existing technologies and documented teh enhancements to meet teh end state requirements.
• Worked actively with teh QA (Quality Assurance) team for designing Test Plan and Test Cases for teh User Acceptance Testing (UAT)
• Monitored Defect Tracking system to prioritize defects and devise a plan for future enhancements.

Environment: Ms Office, Mainframes, Share Point, Ms Access, Windows XP, Snag IT, Congas, Audit Studio, Ms Office, HTML,ETL, Data warehouse.