SUMMARY

• Certified Project Management professional with a verifiable track record of managing and working on various types of IT engagements while adhering to Standard Project Lifecycles.
• Extensive experience in project planning, scope management, resource allocation, budgeting, requirements gathering, definition and specification, documentation, infrastructure management and process workflows.

TECHNICAL SKILLS

Skills: Project Planning, Budgeting and Scheduling, Task Estimation, Risk Management, Issue Management, Software Development and Implementation, Requirements Analysis, Technical Writing, Data Modeling and Development, Data Warehousing and Analysis, Course Development, Training Manual Development.

Methodologies: PMBOK, Waterfall, Agile, SEI, DSDM, RAD, RUP, IDEF, TQM, CMM

Software & Technologies: MS Project, MS Visio, MS One Note, MS Office (Word, Excel, PowerPoint, Access), Lotus Notes, Windows SharePoint, Microsoft Project Portfolio and Project Server, Team Foundation Server, Oracle ERP, Java, J2EE, Visual Basic, FrontPage, Cobol, SQL, XML, HTML

PROFESSIONAL EXPERIENCE

Confidential, OH

Senior Business Analyst

Responsibilities:

• Created High Level Requirements and AS - IS Processing documentation using the prescribed client templates as business analyst for the Catalog Manager System which produces CH customer EDI Item/Price catalogs. Interfaced with various CH staff to ensure that the requirements will be compliant with existing and foreseeable standards for future development and movement to a new platform. Developed process flows for current state and future state processing.

Confidential, Columbus, OH

Senior Business Analyst - Contract

Responsibilities:

• Created Business & Functional Requirements documentation using client templates as Process Owner of Requirements on State Agencies Email Migration Project. Interfaced with various State agencies and to ensure that the requirements were compliant with existing and foreseeable standards.
• Wrote detailed Functional Requirements. Validated Requirements as documented with agencies.
• Interfaced with various State agencies to ensure that the Email solution will be compliant with existing and foreseeable standards.
• Collaborated with the appropriate teams to build the business case/ project justification and identify risks associated with each requirement. Assisted other personnel on assignments and mentor team members in business analysis principles, patterns, processes and practices.
• Generated functional support and project documentation for DAS-OIT Identity Management project.
• Generated workflow development documentation for Agency production software packages.
• Generated Agency Email Migration Interim Project Milestone, Action Items and Risk/Issue Reports.
• Completed Discovery and Assessment Questionnaire documentation for OIT Infrastructure Services Division including sections on Server, Storage, Network Services, Backup and SharePoint Server.
• Assisted Project Manager with peer review of work products to help team maintain quality of multiple State Agencies Email migration and implementation of DAS-OIT Email Migration Quality Assurance, Continuous Improvement activities and Project Management Reporting.

Confidential, Columbus, OH

Business Analyst - Contract

Responsibilities:

• Collaborated with KPMG project to review documentation for compliance with JP Morgan Chase mortgage bank policies and procedures. Conducted quality assurance review of Making Homes Affordable (MHA) program and Service Members Civil Relief Act (SCRA). Attended and completed mortgage banking class to gain knowledge in SCRA and Chase Mortgage Banking programs.
• Analyzed various databases and websites to ensure that the mortgage solution will be compliant with existing and foreseeable standards. Accessed multiple databases in order to provide QA documents to support eligibility status as defined by corporate policies and procedures. Gathered and analyzed data and reports to determine inefficiencies and gaps in banking process and procedures.
• Completed four months training and tax courses to provide daily coordination of staff in assigned tax office. Assisting the District Manager with implementing the district operation and assigned office marketing plan.
• Managed the delivery of deliverables on multiple Application Development projects for Corporate and Utility Distribution AEP Business Units. Responsible for project estimating, and generation and management of multiple project budgets and schedules. Created and maintained multiple project plans.

Confidential, Columbus, OH

Project Manager/Sr. Business Analyst - Contract

Responsibilities:

• Worked in State Agency PMO. Provided PM support for Local Report Card and Community Schools Workflow (CSW) project. Prepared State of Ohio CSW RFP for iterative development of office workflow application. Generated Requirements Workflow, Development Cases and Design documents. Interfaced with various departments to ensure that the requirements were compliant with existing and foreseeable standards. Utilized the product lifecycle management (PLM) process to manage the entire lifecycle of software from its conception through design. Reviewed various document management packages, practices and technologies to ensure organization process would be consistent with new systems generated by implementation of RFP. Interfaced with existing and potential new vendors to capture development format/ technologies and develop future-state solutions. Chartered existing processes in order to define current business activities and workflow development of procedures and models.
• Lead Project Manager/Consultant for PMI Registered Education Provider (R.E.P.) Worked with Atlanta Based Proprietary School management to implement school learning system utilizing RUP development.
• Created Business & Functional Requirements documentation using the prescribed client. Interfaced with various school departments to ensure that the requirements were compliant with existing and foreseeable standards. Developed several business websites for clients.

Confidential

Project Manager/Sr. Business Analyst - Contract

Responsibilities:

• Managed the delivery of deliverables to client for Bay State Business Website and Individual Estimated Tax Payment & Refund Status Web and Integrated Call Center and Voice Recognition (IVR) applications. Created Business & Functional Requirements documentation using the prescribed client templates as Process Owner of Requirements on State Agency Tax Revenue Project.
• Interfaced with various State agencies and to ensure that the requirements were compliant with existing and foreseeable standards. Utilized the product lifecycle management (PLM) process to manage the entire lifecycle of software from its conception through design.
• Generated Workflow Development Documentation, Database Formats, Test Scenarios and Test Plans for Web and IVR applications. Developed and generated new WebPages for State Revenue Department that met state website development standards, particularly in terms of data capture and the ability to pass new and existing data to existing and new systems.

Confidential

Project Manager/Sr. Business Analyst - Contract

Responsibilities:

• Performed compliancy assessment on Bank Remediation project. Worked in PMO monitoring deployment and execution of multiple projects. Performed Risk and Issue management and Quality Assurance.
• Interfaced with various bank departments to ensure that the Y2K solution was compliant with existing and foreseeable standards. Generated functional support and workflow documentation for Y2K project.
• Provided Project Management and Y2K management oversight to Ohio Department of Insurance (ODI). Identified ODI critical systems and generated technical and testing documents. Served as project liaison, wrote and monitored RFPs for ODI mission-critical Rehosting application. Interfaced with IT vendors to capture current development formats / technologies.

Confidential

Project Manager/Sr. Business Analyst - Contract

Responsibilities:

• Managed Automated Material Management System Remediation project to assist the government in upgrading. Performed various consulting level activities. Utilized the product lifecycle management (PLM) process to manage the entire lifecycle of software from its conception through design.
• Performed cost/benefit analysis, technical analysis and assessment on systems study for consolidation of accounting systems. Recommended and planned selection of replacement systems to upgrade customer’s systems. Interfaced with IT vendors to capture current development formats / technologies.
• Utilized various software tools to develop integrated project workflow prototype for client/server environment. Performed consulting level activities including RFP preparation for potential clients.
• Managed the project for process reengineering and enhancing of the Business Management System (BMS). Reviewed decision support software for potential implementation in BMS. Responsible for acquiring reengineering methodology, software tools and training. Created over $5M Statements of Work for Director’s Office for Vendor Selection on various projects.