SUMMARY

• Overall 10+years of experience in end to end application development and project management in Retail Banking Industry.
• Extensive experience in Retail Banking - Loans, Mortgages, Lending, Servicing, Risk and Regulatory Compliance.
• Involved in providing end to end support for Loan Origination System and Core Banking System
• Extensive experience in Credit Underwriting, Loan Processing and Servicing in US banking domain respectively.
• Involved in teh field of Business/Data analysis and Data Modeling.
• Demonstrated experience in business analysis skills ranging from scoping to requirement gathering, preparation of BRD, coming up with functional design, business process mapping, use cases, workshop facilitation, stakeholder management, UAT testing etc.
• Primarily focused on translating business requirements into software requirement specifications that are usable by both development and quality assurance teams and result in quality software products.
• Extensive experience in interacting and addressing both technical and business issues. Excellent analytical and trouble-shooting skills with a professional work ethic, strong attention to detail, and an ability to produce top-quality results in deadline driven environments.
• Exposed to phases of software development life cycle (SDLC) from initiation phase to pre implementation followed by implementation and post implementation phases. Organizing and facilitating JAD sessions with business groups and initiating projects through business case development, often with ambiguity, technical complexity and geographically dispersed groups and stakeholders.
• Extensive experience in SCRUM Agile methodology and Waterfall methodology for software development.
• Have worked on complex projects like system enhancements, system change request, system transformation and system to system integrations.

TECHNICAL SKILLS

Specialties: XML, MISMO, System Enhancements & Updates, System to System Integration

Packages: MS Visio, MS Excel, MS Word, MS Power Point

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Work directly with Business Clients, Project Managers, Technical Architects, and Solution Designers to define teh requirements for a solution to datawarehouse.
• Involved in teh field of Business/Data analysis, ETL Development and Data Modeling.
• Mapping teh attributes required for each of teh products Loans, Mortgage and Credit Card to reports to regulators such as CCAR, FDIC, BASEL etc.
• Create functional requirements, identify data sources, gathers and analyze data sets and assess impacts of changes to Regulatory Reporting.
• Provide functional support to teh technical team in systems implementation and development and act as a liaison between end users and teh technical team members.
• Participate in and halp lead change management activities associated with teh consolidation of various across all entities. Partner with management, project champions, and process owners to align process improvement initiatives with business objectives.
• Work closely with Enterprise and Data Architects to identify data sourcing strategies, decide on teh plan of action for teh map-gap findings and coming with a mandate for teh common global standard for populating teh data warehouse.
• Work with business users across countries and products on teh map-gap analysis performed and document teh gaps.
• Strategize and plan offshore workload and co-ordinate closely for day to day deliverables.

Confidential

Lead Business Analyst

Responsibilities:

• Worked directly with Business Clients, Product Managers, Project Managers, Technical Architects, and Solution Designers to define teh requirements for a solution to Loan Origination System (MORvision/Catapult).
• Facilitated and documented teh movement of desired process changes and functionality changes from high level business concepts to documentation, development and implementation.
• Gathered business needs from Business teams, solicited new product or enhancement requirements from end users and converted teh requests into testable requirements. Conducted interviews with key business users and collected requirements to document desired business processes.
• Assisted in process modeling; conducted and participated in JAD sessions with system users; halped with design walkthroughs with stakeholders for base lining architecture. Managed Daily/Weekly Scrum meetings and sprint cycles.
• Involved with key project team member with high visibility and exposure during teh SDLC including Requirements, Analysis, Design, Development and Testing Phase of teh project
• Responsible for artifacts such as BRD, Impact Matrix, FRD, SRS, Use Cases, Test Plan, Test Cases, Workflow, UI screen mock-ups, and Migration requirements.
• Communicate with Process Owners, Architects, Designers and Sr. QA Managers in definition of these artifacts as necessary to provide options to teh business and requirements to IT and Operations.
• Designed Use Cases, Use Case diagrams, Activity diagrams in UML methodology.
• Testing solutions built and tan sign off including functional, smoke, unit testing, dynamic and static testing and implement software validation techniques.
• Identify and close gaps between business requirements and functional requirements.
• Validated technical designs created by IT developers against functional specifications.
• Worked with QA team to design Test plan, Test cases, Test Conditions, and Test Cases; ensuring adequate testing of software both before and after completion; conducted and documented UAT.
• Thorough understanding of Software Development Life Cycle (SDLC), with emphasis on SCRUM Agile methodology and also familiar with teh Waterfall methodology to deliver subsets of releasable product with reduced functionality.
• Led analysis, design, development, and deployment of teh ordering and order management applications.Delivered Requirement Tractability Matrices (RTM), analysis & design documentation
• Created wireframes to define UI to model teh screens, which met user defined requirements, organizational and regulatory standards.
• Efficiently responded to client inquiries and resolved discrepancies. Identified, prioritized, tested and proved essential business functions to assure compliance with vendor and internal auditing
• Ensured a high level of customer satisfaction through TEMPeffective communications with clients.

Confidential

Associate Product Analyst

Responsibilities:

• Elicited and documented user functional and technical requirements for new systems and system enhancements.
• Conduct teh User Analysis Testing with Services Users and other business partners, support and resolve issues during teh testing. Obtain teh customer sign off on teh successful completion of teh UAT
• Made presentations for business/stakeholders pertaining to project scope, requirements, potential risks and for test and implementation results.
• Gained extensive experience in DNA Core Banking software - TCBS - “Teh Core Banking System”.
• Test changes made to software for fixes, enhancements and releases including User acceptance testing in teh final project
• Conduct User Trainings for teh clients and team members.
• Demonstrating teh application to Project Management team and end users and discuss teh issues and resolve teh same
• Actively managed requirement traceability and Change Request for on target delivery.

Confidential

Executive/Underwriter

Responsibilities:

• Underwrite teh mortgage/loan and review teh appraisals as per teh Fannie Mae and Freddie Mac guidelines.
• Analyze teh credit worthiness of teh borrower on teh basis of income documents, credit report, title, appraisal and insurance certificates etc.
• Used DU (Fannie Mae) and LP (Freddie Mac) systems for underwriting.
• Ensured timeliness and accuracy of customer implementations, customer service requests and compliance documentation.
• Perform full audit of loan structures for 100% accuracy and to identify errors, which requires special attention to detail, decision-making skills and problem solving.
• Creation and maintenance of standard operating procedures (SOP), System Input Process Output and Control (SIPOC) & Training manual for mortgage underwriting process.
• Interaction with client for process updates and query resolution and sharing teh updates with teh team member on teh same.
• Supervise & lead groups of Associates in order to meet teh required service levels like Quality, TAT and Volume for Clients, at offshore.

Confidential 

Sr. Analyst/Underwriter

Responsibilities:

• Underwrite teh mortgage/loan and review teh appraisals as per teh Fannie Mae and Freddie Mac guidelines.
• Analyze teh credit worthiness of teh borrower on teh basis of income documents, credit report, title, appraisal and insurance certificates etc.
• Used DU (Fannie Mae) and LP (Freddie Mac) systems for underwriting.
• Ensured timeliness and accuracy of customer implementations, customer service requests and compliance documentation.
• Perform full audit of loan structures for 100% accuracy and to identify errors, which requires special attention to detail, decision-making skills and problem solving.
• Creation and maintenance of standard operating procedures (SOP), System Input Process Output and Control (SIPOC) & Training manual for mortgage underwriting process.
• Interaction with client for process updates and query resolution and sharing teh updates with teh team member on teh same.
• Supervise & lead groups of Associates in order to meet teh required service levels like Quality, TAT and Volume for Clients, at offshore.