SUMMARY

• Analytical, Highly Adaptable Professional with over 10 years experience enhancing IT operations across enterprise.
• Six years of experience in Asset Management and Fund Accounting as a Technical lead.
• Two Years Of Experience In Health Care Industry as a Senior Business Analyst And Project Manager with focus on Business Analysis, Requirement Gathering, Technical Documentation, Software Validation, Web Application Services; Project Scoping, Planning, Estimating, Scheduling and Organizing.
• In - depth knowledge in Asset Management, Fund Accounting and Healthcare industry specifically Medicaid and Medicare.
• Skilled in aligning end-user needs with long-term resolutions to complex IT challenges.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of its various methodologies like Waterfall, Agile, Rational Unified Process (RUP) etc.
• Proficient in understanding Business Processes such as Automation, Improvement and Re-engineering
• Extensive experience in requirements gathering, Surveys/Questionnaire development, Business Requirement Documents (BRD), Functional Requirement Specifications/Documents (FRS/FRD), Vision & Scope documents
• Expertise in defining, gathering, eliciting and analyzing Requirement Specifications with Subject Matter Experts (SMEs), business stakeholders, development team, direct user interviews and workshops
• Experience in facilitating Joint Requirement Planning (JRP) sessions with Business user groups, conducting Joint Application Development (JAD) sessions with IT Groups and Conflict Management with Project team members
• Adept at creating and transforming business requirements into designing business models using UML diagrams - Use Case, Data Flow Diagrams, Flow Charts, Context, Sequence and Activity diagrams
• Proficient in creating screen mock-ups, wire frames and User Interface Documents
• Excellent in performing GAP Analysis to check the compatibility of the existing AS-IS system infrastructure with the new TO-BE business requirements
• Proven skills in creating entity relationship diagram, conceptual, logical and physical data models
• Good understanding of Object Oriented Analysis and Design concepts
• Familiar with RDBMS and able to handle SQL to retrieve data from the database
• Strong Experience in creating Test plans and Test Cases for User Acceptance Testing and overlooking test script execution for Integration, Regression, Performance, Functional and System Testing
• Track record of success developing, deploying and evaluating systems aimed at improving quality and efficiency.
• Skilled Troubleshooter constantly focused on identifying, isolating and resolving technical issues.
• Strong Knowledge and Comfort within Microsoft Based Server environments, along with all peripheral processes.
• Collaborative Communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

TECHNICAL SKILLS

Operating Systems: MVS Z/OS, Microsoft Windows

Languages: JCL, Pacbase, Sync sort coding, and Basic COBOL programming

Database: IMS, MS SQL

Tools: Hummingbird, Extra personal client, VSS, Change man, Expeditor, TSO/ISPF, SDSF, Rational Requisite Pro, SharePoint, MS Visio, QNXT, HP Quality Centre, IBM Manage now.

Methodologies: Waterfall, Agile, RUP

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Senior Business Analyst

Responsibilities:

• Oversaw and managed business analysis, requirement specification gathering, elicitation, documentation and conducting JAD sessions.
• Secured web Portal implementation for Providers, Members, and Appeals & Grievances.
• Automation of Prior Authorization - Milliman CWQI
• HIPAA compliant 278 implementation
• Data feed share implementation from Jail management system and Correctional Health Services
• Created user acceptance test plans and provided user acceptance test support for business users
• Project scoping, Effort estimation, Schedule management and Planning
• Resource management and risk management
• Set up and coordinated meetings for project status
• Status reporting to stake holders and senior leadership
• Vendor and stake holder co-ordination
• Coordinated end to end delivery

Confidential, Minneapolis, MN

Consultant/Business System Analyst

Responsibilities:

• Responsible for rationalizing few legacy applications and negotiate with the client to align on decommission recommendations as appropriate
• Domain Consultant for Capital Markets functional area with primary focus in requirement gathering business architecture propositions, business process improvements,
• Process flow documentation in Visio and last but not the least managing Client expectations by ensuring value adds and requirement adherence
• Analyzed business requirements and developed related technical system requirements
• Collaborated with merging vendors for policy harmonization and acquisition pre-requisites
• Led, managed and mentored offshore team
• Administered development review and deployment
• Orchestrated system hand-off to the production support team

Confidential, Minneapolis, MN

Offshore Software Developer

Responsibilities:

• Oversaw all facets of technical design and architecture. Initiated and directed development, testing, troubleshooting and debugging of the critical job flows related to mutual fund pricing.
• Rendered post-implementation, application maintenance and enhancement support to the client with regard to the product/software application
• Per SEC guideline, various Mutual Fund policies (such as Repurchase, Share Class limits, ROA, LOI, Grand Fathering, Statement generation, Check Writing etc.) had to be standardized.
• The requirement was met through automating these policy governance that were earlier monitored through manual business process (Little T solutions in MS ACCESS/EXCEL)
• Another purpose of this project was to consolidate the non-proprietary pre-sale ROA engine running on the Brokerage mainframe and the non-proprietary post-sale ROA engine running on “Business T” solution.
• This was achieved through batch and online code development using Mainframe Technology.