SUMMARY

• Over 7 years of extensive Business Analyst skills - Understanding of Software Development Life Cycle (SDLC), Rational Unified Process (RUP), Agile/Scrum methodology, Unified Modeling Language (UML), Object Oriented Analysis and Design Concepts (OOAD), Business Process Re-engineering (BPR), Test Lifecycle, Data Modeling.
• Experience in Business Process Mapping, Business Analysis, Quality Assurance across multiple functional areas.
• Excellent analytical skills to understand teh business processes and functionality, requirements and to translate them to system requirement specifications (SRS), developing functional specifications for business process refinement and automation, data modeling, creating scope documents, and conducting feasibility studies
• Experience in gathering business requirements, evaluating data sources, data flow modeling, object modeling, business process modeling, case analysis, workflow analysis, functional decomposition analysis & testing various methodologies.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Agile, Project Life Cycle, Rational Unified Process (RUP) and Capability Maturity Models (CMM).
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis, design and Rapid Application Development (RAD) sessions to converge early toward a design acceptable to teh customer and feasible for teh developers and to limit a project’s exposure to forces of change
• Extensive experience wif process modeling using UML, flow charts, task diagrams, Sequence Diagrams, Activity Diagrams and Use Cases.
• Experience in writing queries/scripts for data analysis and QA report testing.
• Excellent communication and presentation skills. Experience working wif business users, vendors as well as senior management.
• Experience wif data migrations wif emphasis on large application integration projects
• Working experience wif Sales force CRM platforms.
• Experience in conducting SWOT analysis, Gap analysis, Risk analysis, Net present value (NPV) analysis, Return on investment (ROI) analysis.
• In Depth understanding of teh AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Proficient in creating Use Cases, Sequence Diagrams and Collaboration diagrams.
• Good knowledge of Business Process Modeling and Business Re-Engineering
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Strong Subject Matter expertise in Merger Acquisitions, Retail Banking, Credit Card Industry and Web Technologies.

TECHNICAL SKILLS

Web Technology: Microsoft Front Page, Web, PHP, JavaScript and HTML.

Methodology: UML, RUP, Waterfall, Agile

Project Management Tools: Microsoft Project, Microsoft Office, Sharepoint

Change Management Tools: Quality Center (QC), Application Life Cycle Management (ALM)

Business Modeling Tools: Rational Rose, Microsoft Visio, Axure

Database: RDBMS, Oracle, SQL

Requirement Management Tools: Rational Requisite Pro

Multimedia Tools: Adobe Photoshop

Operating Systems: Mac OS, UNIX, DOS, Windows

PROFESSIONAL EXPERIENCE

Confidential, Woodland Hills, CA

Business Systems Analyst

Responsibilities:

• Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Involved in all teh phases of SDLC and project life cycle including Requirements collection, Design and Analysis of teh customer specifications, development and customization of teh application.
• Documented business requirements for system issues and enhancements using Rational Requisite Pro.
• Carried out detailed and comprehensive business analysis wif teh Agile Methodology.
• Involved in Salesforce.com application setup activities and customized teh UI to match teh functional needs of teh organization.
• Effectively coordinated wif teh offshore teams via conference calls and emails.
• Coordinated wif team members offshore in design and development for customization.
• Performed research on salesforce to understand its capabilities and map teh requirements to it based on standard availability and configuration.
• Translated Business requirements documents to Technical specification documents.
• Facilitated numerous JAD sessions utilized for teh creation of Design documents and system specification documents for teh application.
• Documented and prepared Use case diagrams, Activity diagrams, and Data flow diagrams using UML Methodologies.

Environment: Rational Rose, Rational Requisite Pro, OBIEE, Clear Quest, Clear Case, MS-Visio, RUP, MS-Office, Windows.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Conducted User stories Workshops.
• Was involved in creating targeted questionnaires and interviews for SME’s, clients and business users to gather requirements.
• Performed Gap Analysis wif team to identify gaps and defects.
• Conducted JAD sessions wif management, SME’s, users and other stakeholders for open and pending issues.
• Participated and contributed in Daily Scrums, Sprint meeting and Sprint review meetings.
• Worked as a liaison between Business users and teh Technical team to submit requirements and changes and to clarify questions/issues dat may arise.
• Was involved extensively in organizing and documenting requirements, preparing use cases, writing business requirement documents.
• Prepared use case documents and utilized MS Visio to create UML diagrams which include use case and activity diagrams to extract business process flows and workflows, theirby assisting development and QA teams in understanding teh requirements.
• Assisted in developing a UAT plan and test case scenarios wif teh testing team to guide a select group of key end users in testing teh user interface and functionality of teh application for validation of teh application.\
• Worked closely wif a PM by creating a Gantt chart to track progress and milestones of teh entire project.
• Created and managed project templates, use case templates, RTM’s in Rational Requisite Pro.

Environment: Java, J2EE, Agile, Clear Case, Clear Quest, Rational Rose, Oracle, MS Office, MS Visio, Project, Test Director, Windows, SQL.

Confidential, El Segundo, CA

Business Analysts/ Business Systems Analyst

Responsibilities:

• Used HP SiteScope monitoring software development in order to monitor teh availability and performance of application.
• Work closely wif BusinessOwners and Stakeholders to outline and gather Business Requirements.
• Translate BusinessRequirements into Systems Requirements.
• Provide BusinessAnalysis, Impact Analysis, Gap Analysis and LOE’s to PM’s.
• Working wif Designers, Developers and Testers during different phases of SDLC to effectively communicate requirements, draw design documents, develop Unit Test Cases and System Test Cases.
• Worked closely wif teh QA for efficient implementation of UAT’s.
• Working on Requirement Management, Change Management and Traceability using Rational Requisite Pro.
• Working extensively wif offshore development resources on Agile Software Development Methodology.
• Coordinated and facilitated Daily Scrum, Product Backlog Grooming and Sprint meetings.
• Coordinated and prioritized outstanding defects using HP ALM.
• Facilitated JAD sessions wif SME’s, key stakeholders and business users for consent.

Environment: MS Office, RUP, UML, SQL, Rational Rose, Ms Visio, Rational Clear Case, Java, J2EE