SUMMARY

• Confidential is a seasoned Business Analyst and Certified Scrum Master with over 8 years of Information Technology experience.
• Confidential is well versed with SDLC methodologies like Waterfall, Agile and RUP.
• She has strong knowledge and varied experience in Business Analysis and Requirement Engineering concepts, tools and techniques.
• Confidential also possesses good testing knowledge and experience.
• Confidential has exemplary communication skills, is detail - oriented and has excellent multitasking capabilities.
• She builds strong client relationships and effectively manages client expectations.

TECHNICAL SKILLS

Business Analysis Tools: Requisite Pro, Rational Rose, Rational Requirement Composer, MS Project (WBS, PERT, Gantt Charts), MS Visio, MS Access, MS Excel, MS Outlook, MS PowerPoint, MS SharePoint, VSS, Rational Clear Case, Rational Clear Quest, Lotus Notes, Microsoft TFS

Methodologies: Waterfall, Agile, Scrum, Unified Modeling Language (UML), RUP

Testing Tools: Mercury Win Runner, HP Quality Center, Load-runner, Quick Test Pro (QTP), and Rational Tools

Database: MS Access, MS-SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Wethersfield, CT

Business Analyst

Responsibilities:

• Identify and gather business requirements critical to the goals and mission of the JFES Program.
• Provide assistance to the business users in writing specific, measurable Business Process Reengineering objectives.
• Research business processes by evaluating workflows, interview business stakeholders and identify work practices.
• Conduct requirement reviews and meeting with business users to define business issues and desired outcome.
• Facilitate requirements gathering sessions and complete all requirements artifacts.
• Develop an approach to capture, analyze and document requirements to facilitate communication with PMO team members, business users, and IT community.

Environment: Microsoft Office suite, MS Visio

Confidential

Business Analyst

Responsibilities:

• Work with internal & external stakeholders to develop and document current business processes, identify opportunities for improvement, and document future business process flows
• Collaborate with the Client Management, Product Management, Actuary and Finance team to drive and document business requirements related to complex and abstract business needs that have a broad impact on the business.
• Created Business Requirement specifications, Statement of Work (SOW) and Process Flow Diagrams
• Work closely with development and Implementation Specialist to efficiently solve business needs/problems with unique and innovative system designs and solutions
• Developed detailed Test plan, Test cases, Test scripts for testing the system functionality and User Interface.
• Conducted UAT (User Acceptance Testing) before deploying the products to the existing or new clients
• Participated in defect management activities like defect logging, tracking and resolution using Quality Center (QC)

Environment: Microsoft Office suite, MS Visio, IBM Lotus Notes, HP Quality Center, MS Visual Studio

Confidential, Glastonbury, CT

Senior Business System Analyst

Responsibilities:

• Worked with Business Users to gather Business Requirements and Functional Requirements. Interacted with Users, Project Manager and Subjects Matter Experts (SME) to understand the business process.
• Coordinated with developers to ensure that they have clear understanding of the requirements.
• Prepared user interface mock-up screens and participated in development of prototypes.
• Understood the Business Logic, User Requirements and test-objectives to develop Test plans, Test cases, Use Case Scenarios.
• Created test scenarios, test scripts and test data to support system functional testing.
• Conducted UAT to make sure that all the business requirements were catered to the application.
• Participated in defect management activities like defect logging, tracking and resolution.
• Performed research and analysis of issues identified in production environment
• Conducted thorough testing of hot fixes to ensure that production issues were resolved

Environment: & Tools: Microsoft Office suite, MS Visio, HTML, Visual Basic 6.0, MS SQL, SQL serverMicrosoft Lync, Microsoft TFS, MS Visual Studio

Confidential, Providence, RI

Senior Business Analyst

Responsibilities:

• Interacted with Users, Project Manager and Subjects Matter Experts (SME) to understand the business process. Conducted group meetings and interviews with SMEs to gather critical Business Requirements.
• Documented the scope of the project and determined the out of scope requirements
• Coordinated Joint Application Development (JAD) sessions with end users and development team to define System Requirements.
• Created Business Process and Data Models to facilitate better understanding of project changes.
• Developed Business Requirement Document to capture the business requirements.
• Created Functional Requirement Document that capture and provide detailed description of the requirements.
• Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams and Sequence Diagram.

Environment: & Tools: Rational Requirement Composer, MS Office 2007, Lotus Notes, Microsoft Visio, UML, MS Project professional 2007, FACETS, HIPAA

Confidential, Boston, MA

Business System Analyst

Responsibilities:

• Gathered requirement from the Account Management, Investment Management and Portfolio management teams to maximize the profitability of the securities holdings through customer’s credit profile
• Prepared Business Requirements document, Software Requirement Specification (SRS) & Data Dictionary
• Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems Requirement Specification (SRS) and Change Request along with the Business Group and the IT project group member
• Produced the visual models for the application to create state charts, sequence diagrams and activity diagrams.
• Developed detailed Test plan, Test cases, Test scripts for testing the system functionality and User Interface.
• Conducted UAT (User Acceptance Testing) before deploying the product.
• Documented the user manual for facilitating the end users.
• Exposed to the management of the risk and return structure of the private client's portfolios

Environment: & Tools: MS Office 2007, Rational Requisite Pro, Microsoft Visio, UML, MS Project professional 2007.

Confidential, Hartford, CT

Business System Analyst

Responsibilities:

• Conducted detailed and comprehensive Business Analysis by working with web portal business team and other stake holders to identify the system, operational requirements, and proposed tool features.
• Facilitated Joint Application Development (JAD) sessions with Business SME and IT team
• Co-authored Business Requirements Specification (BRS) & Use Case Narratives (UCN).
• Created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
• Assisted in developing test scenarios, test scripts and test data to support unit and system integration testing.
• Involved in comprehensive testing of the system to check it satisfies functional specifications.
• Performed requirement management using CMS tools like MS SharePoint, Rational ClearCase and Rational Requisite Pro.

Environment: Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, MS Office, MS Visio, HTML, Visual Basic 6.0, MS SQL, MS SharePoint

Confidential, Malvern, PA

Business Analyst

Responsibilities:

• As a part of the project team interacted closely with the business community to define and analyze the business requirements to present possible technical solutions.
• Conducted gap analysis to derive the requirements for the proposed systems enhancements.
• Worked closely with the business community in gathering the data storage needs to establish Third Party Liability Issues and P&C.
• Interviewed key users to gather functional and non-functional requirements. Developed Use Cases, Sequence Diagrams and Activity Diagrams in Rational Rose based on the obtained requirements and UML.
• Co-authored business requirements document with project teams and at every stage discussed and refined the business requirements with the inputs from the business team.
• Facilitated and managed JAD sessions with committee of SMEs from various business areas including auto insurance, homeowners insurance, banking etc.
• Carried out extensive analysis of the user problem domain and formulated feasible technical solutions in automating the manual business processes using AGILE Methodologies.
• Communicated with the QA Team regularly and assisted in developing and implementation of test strategies and cases.

Environment: & Tools: MS Office 2000, IBM Rational suite 7.0, UML, MS Project professional 2007, MS Requisite Pro, Java,/J2EE, Test Director, Oracle 9i,SQL.

Confidential, McLean, VA

Business Analyst

Responsibilities:

• Performed Stakeholder’s Requirement Analysis to identify the key players for project success.
• Facilitated JAD sessions for communicating and managing expectations with the final users of the product.
• Created Process Work Flow, Business Requirements & Functional Specifications
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in Requisite Pro.
• Created product documentation, including online help, printed user manual, and training materials.
• Exported reports into formats like PDF, HTML, EXCEL and WORD for users.

Environment: & Tools: MS Visio, UML, Rational Rose, Rational Requisite Pro, RUP, Win Runner, Load Runner, Microsoft.Net, PL/SQL, MS Office, MS-Project, Windows 2000, Crystal Reports, Oracle 11i.