SUMMARY

• 8 years of diverse Business Analyst experience across various domains like Banking, Finance & Healthcare with the ability to work independently and in teams to meet business deliverables with a result oriented approach
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases such as Requirements, Analysis/Design, Development and Testing
• In depth knowledge in project management best practices, processes and methodologies like Agile, Waterfall, Scrum and KANBAN.
• Expertise in data mapping process, and gathering requirements using various Brainstorming techniques and focus group interviews
• Experience in documenting systems, business requirements and specifications, step - by step technical and user manuals with illustrations, design and development of use of test-case scenarios and, gap-analysis, developing test plans, conducting user acceptance testing, training, and implementing new processes and technology
• Able to effectively converse, relate and liaise with multi-functional teams, including business owner, stakeholders, managers, architects, developers and testers at all levels
• Expertise in back-end testing on SQL server and Oracle databases
• Extensive experience in gathering, managing and documenting business and functional requirements, communicating effectively with upper management, developers and QA

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, SDLC, SCRUM & KANBAN

Tools: Balsamiq, MS VISIO, MS Office, MS Access, Microsoft Word, Microsoft Excel, Powerpoint, JIRA, Confluence & HP Data Center

RDBMS & Databases: MS SQL Server, Oracle

Operating System: Windows 95/98/2000/XP/Vista/2007, Mac OS

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

BUSINESS ANALYST

Responsibilities:

• Understood the business logic and gathered requirements to create Business Requirements Documents (BRD)
• Performed in-depth GAP Analysis on the requirements, identified the gaps, and documented the GAP Analysis report
• Facilitate collaborative system and data design sessions with the user community, technical architecture resources and development teams in Agile environment
• Develops system workflow diagrams, use cases and creates storyboard diagrams and wireframes
• Facilitate the design and mapping of data conversion strategies, Documents, tracks, and resolves issues related to data quality
• Complete project activities on time and within budget, and proactively identifies and communicates issues that may jeopardize milestones or project budget to the Project Manager, adhere to SDLC/APLC project management methodology by utilizing internal procedures and tools and identifying areas for methodology improvement
• Involved in various testing phases like Unit Testing, System Integration Testing, Validation Testing, User Acceptance Testing, Parallel Testing, Performance Testing and Regression Testing. Used JIRA and Quality center for managing all defects
• Demonstrated strong analytical, verbal, inter-personal skills that helped in communicating with Developers, Business Contacts, and other Team members

Confidential, New York, NY

BUSINESS ANALYST

Responsibilities:

• Managed and efficiently completed one of the highly desired consumer based project for one of the top financial clients
• Worked directly with the Project Manager to manage project scope, managing deliverables, updating dashboards and coordinated with the team
• Presented the requirements to the technical team and worked with them to come up with time & cost estimates for the project
• Facilitating Daily Agile/Scrum meetings, Sprint planning, Sprint review, and Sprint retrospective in absence of the Project Manager
• Worked with Product owner on artefacts Such as Product backlog, Sprint backlog, Sprint burndown, Release burndown
• Prepared data mapping documents to show the data source to destination and destination to source
• Conducted JAD sessions, user interviews, and detailed research and requirement meetings to capture the requirements and prepare BRD
• Created High level Use Case to detailed documents to be used throughout the project from estimating to final design and delivery
• Regularly interacted with offshore and onshore development teams
• Conducted daily stand-up meetings to get live updates from the team, helping Project Manager actively update the project status, detect risks at early stage and take corrective / preventive actions
• Assured timely delivery of various documents (BRD, Wireframes, Style Guide, Content etc.) to the development team

Confidential, Bentonville, AR

BUSINESS ANALYST

Responsibilities:

• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s)
• Prepared Business Requirement Document and then converted business requirements into Functional Requirements Specification
• Directing the team and monitoring work efforts, escalating functional, quality & timeline issues
• Conducted project kick off meetings with team members to explain roles/responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting
• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead
• Provided daily and weekly statuses on requirements/project deliverables, discussing roadblocks and issues, and feasibility during SDLC phases
• Facilitated User Experience (UX) sessions for the creation of UX and UI deliverables like Wireframes and Comps
• Collaborated with a range of representatives from various Cross-Functional groups - Tech Lead, QA Lead, Developers, Testers and UX Designer

Confidential

BUSINESS ANALYST

Responsibilities:

• Actively worked and independently managed requirements- and design-related activities for smaller, less complex projects and supporting the requirements and design-related activities for large or more complex projects
• Developed and Responsible for Requirements Gathering, Continuously Updating Functional Requirements as per the business needs and properly documenting it
• Attended daily Scrum meetings and status updates based on Requirements Traceability Matrix. Worked in active SDLC Agile/Sprint Methodology
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a clear-cut picture of the project
• Performed in-depth GAP Analysis on the requirements, identified the gaps, and documented the GAP Analysis report.Identifying/Managing defects, Recording the observations of the users and reporting them back to my manager
• Created artifacts such as Use Cases, Prototypes, Business Flows, and Work Flow diagrams for effective plans using MS VISIO