SUMMARY

• 5 years of Business Analysis experience with the ability to understand and analyze complex business requirements
• Extensive experience in documenting requirements (Business, Functional, Technical, Non - Functional), Process Flows( Current and Future), screen shots/mockups/wire-frames, Data Elements, Glossary, Business Rules, Simulations and Use Cases
• Adept in technical design, development and implementation of software applications across operating platforms
• Comprehensive knowledge of Business Analysis methodologies and Iterative Software Development Life Cycle (SDLC)
• Worked on all phases of SDLC Possesses expertise to develop multi-tier, scalable, web-enabled business applications
• Conducted collaborative workshops like JAD sessions and walkthroughs involving executives, developers, end users, and stakeholders
• Efficient in Share Point Server for managing documentation for the project
• Efficient in gathering, detailing, documenting and validating the requirements in a format that is useful to their business area experts and the technical developers
• In depth knowledge of UML in visualizing and documenting the artifacts using Use Cases diagrams and MS-Visio
• Experience in writing test cases and User Acceptance Testing (UAT)
• Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies
• Experience working with on-shore/ off-shore models

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, MS Visio, Word, Excel, PowerPoint, Smart Draw, Snag IT, Axure

Document/Requirement Management Tools: Rational Requisite Pro, CaliberRM, DOORS, Sharepoint

Project Management: Microsoft Project, Microsoft PowerPoint, Open Office

Languages: SQL, Visual Basic, Unified Modeling Language (UML)

Software Development Methodologies: Waterfall, Agile, Rational Unified Process (RUP), SCRUM

Testing/Defect Management Tools: Mercury Quality Center, Test Director

Documentation: Business Requirements Document- BRD, Functional Requirements Document, Non-functional Requirements/ Supplementary Specification, Use Cases, User Stories, Product Backlog, Business Rules, Glossary, Data Elements, Test Cases, Requirements Traceability Matrix (RTM), Business Process Maps/Flows- AS-IS (current) and TO-BE (future), Defect logging

PROFESSIONAL EXPERIENCE

Confidential, FL

Senior Business Analyst

Responsibilities:

• Coordinated with stakeholders to bring consensus on requirements that will be translated into IT solution.
• Conducted JAD sessions with stakeholders, end users and subject matter experts
• Documented user stories and worked closely with the development team and the testing team
• Participated in SCRUM meetings on a daily basis
• Managed the Product Backlog and worked closely with the product owner
• Assisted in the solution demo provided to the Product Owner
• Supervised the development of the application by simultaneously interacting with the clients and the technical team
• Worked closely with the subject matter experts and the product owner to define the user stories and the high level features
• Created wireframes to support the user stories
• Created navigation flows help in understanding the UI flow with ease
• Experience in storyboarding with regards to the UI flow

Environment: Web Content Management, Web based portal, E- Commerce, MS Project, MS Visio, UML, MS Office, Agile, SCRUM, Wiki

Confidential, ME

Senior Business Analyst

Responsibilities:

• Created the AS-IS and the TO-BE process flows for the website
• Gathered user/business requirements from using Requirements Planning sessions
• Interviewed individual users for requirements using the job shadowing technique
• Worked with end users to identify business requirements recorded the requirements in a format that can be reviewed and understood by both business people and technical people
• Reviewed the Business Requirements Document (BRD) with the business users, Subject Matter Experts and included representations from the technical team as well
• Documented Functional Requirements Specifications (FRS/FRD) based on the business requirements and reviewed the same with the technical team
• Generated UML diagrams and also created the Requirements Traceability Matrix(RTM)
• Documented the Business Rules, Non-Functional Requirements, Glossary and Data Elements
• Documented Use cases from the functional requirements and reviewed the same with the technical team
• Documented Test Cases from the use cases and conducted User Acceptance Testing

Environment: RUP, Requisite Pro, UML, Use Cases, Share Point, MS Visio, MS Excel

Confidential, MA

Senior Business Analyst

Responsibilities:

• Facilitated Joint Application Development (JAD) / Joint Requirement Planning (JRP) sessions for requirements gathering
• Interviewed SME (Subject Matter Experts) with detailed questions and carefully documented the requirements in a format that can be reviewed and understood by both Business and Technical teams
• Involved in the formulation of the Business Requirements Document (BRD)
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules and information needs to ensures that critical requirements were not missed
• Documented and delivered Functional Specification Document to the project team
• Documented Use cases and developed Use Case Diagrams and Activity Diagrams using MS Visio
• Performed the validation of use cases to address the need of the business
• Involved in major part of Software System Development Life Cycle (SDLC) Requirement Analysis, Testing, Implementation and Support
• Developed test case scenarios and implemented the test plan
• Participated in Change Control Board at the front end when change request was raised
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing (UAT)
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs
• Interacted with the business users to resolve conflicts
• Assisted in presenting reports and analysis to help guide the management

Environment: RUP, MS Visio, Quality Center, MS Project, Excel, Reporting Requirements, Requisite Pro

Confidential, IL

Senior Business Systems Analyst

Responsibilities:

• Created Test plans, Test Cases from requirements drafted by business
• Acted as liaison between business and IT teams on all the work requests and testing issues
• Recorded and performed all the test cases for IT testing (in TEST environment) and UAT (in QA environment)
• Utilized Lotus notes for tracking defects and update status
• Executed GAP analysis to in corporate features from current system
• Maintained traceability matrix to track changes
• Constantly provided feedback to business for process approvals and recommended changes in the process to avoid issues
• Worked with different teams to clear the pending work requests
• Worked on requirements gathering for the enhancement features

Environment: XML, UML, Rational Unified Process, Rational Requisite Pro, E-Commerce

Confidential

Business Analyst

Responsibilities:

• Gathered user/business requirements, generated business models and use cases for the Assisted the PM in setting realistic project expectations and evaluating the impact of changes on the organization, planning accordingly and conducting project related presentations
• Identified, researched, investigated, analyzed, defined and documented business processes
• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Requisite Pro
• Collected and documented business processes as well as business rules
• Performed requirement analysis, went through all the use cases and issue logs
• Involved in GAP analysis around the identification of business rules, business flows, system process flows, requirements and assumptions
• Designed and developed Use Cases, Activity Diagrams using MS Visio
• Documented and delivered Functional Specification Document to the project team
• Developed timelines for project delivery and managed project and resources to successful completion
• Collaborated with development architect and the business users to develop both high-level and detailed application architecture to meet the business needs
• Assisted with developing and maintaining quality procedures and ensuring that appropriate documentation is in place
• Assisted in development of training materials for new technology and process improvements Conducted training sessions in a classroom setting

Environment: Water fall, MS Visio, UAT, Java application, Agile, Microsoft Excel