SUMMARY

• Confidential has 7+ years of experience as a Business Analyst with results driven experience in requirements and quality management.
• Proficiency in the Software Development Life Cycle (SDLC) methodologies like Waterfall, Agile that includes feasibility analysis, requirements gathering, system design and analysis and testing.
• Experience in writing Business Requirements Documents (BRD), Use case specifications and Systems Requirements Specification (SRS).
• Developed Use Case diagrams by analyzing the business process followed by Class diagrams, Activity diagrams, Sequence diagrams, Data flow diagrams and flow charts using MS Visio.
• Proficient in creating Requirement Traceability Matrix(RTM) to track and manage requirements.
• Experience in working with HP ALM for requirements management, test planning, defect tracking and resolution.
• Led and conducted Joint Application Development (JAD) sessions with Subject Matter Experts (SME) to extract & understand business objectives.
• Experience working in MS SharePoint design and analysis.
• Possess strong knowledge of Quality Assurance and worked closely with QA team on development of test plan, test scenarios, test cases, and sign - off on risks, and final status of implementation with expertise in User Acceptance Testing(UAT).
• Experience in working in a Global Delivery Model with effective Onsite-Offshore coordination.
• Highly motivated team player with excellent Interpersonal, Organizational, Analytical and Presentation Skills.

TECHNICAL SKILLS

Methodologies: SDLC Waterfall, Agile / Scrum

Tools: SQL, MS (Outlook, Excel, Word, PowerPoint, Visio, SharePoint), HP Quality Center

Languages: SQL, C#, HTML, XML, JavaScript, CSS

Databases: SQL Server, MS Access

Operating Systems: Windows

PROFESSIONAL EXPERIENCE

Confidential - Pittsburgh, PA

Business Analyst

Responsibilities:

• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Documents, Test Strategy Documents and Interface Designs Documents.
• Facilitated meetings with the Business process owners & SMEs to gather requirement, documenting all the details.
• Lead the efforts with respect to documenting Business Requirement for the PeopleSoft 9.1 “As-is” Functionalities, primarily from Employee Self Service & Manager Self Service perspective (ex. Employee Profile, Compensation, Benefits, Organizational Hierarchy, Timesheet entry & approval workflow, etc.)
• Lead the efforts for environmental/functionality & Interface testing, once the migration from Physical to Virtual environment is complete, ensuring that the functionalities in Virtual Environment works exactly in similar to Physical.
• Experience in Functional Testing, conducting daily defect review calls with the entire team in order to make sure the Project is in line with the Timelines.
• Documented the Interface Test Plan to make sure all the applications connected to PeopleSoft still function the same way in the new environment.
• Coordinated with external & internal teams for existing PeopleSoft 9.1, on testing dependencies, ensuring everyone is on the same page in terms of Project goals and timelines. Identified potential risks and raised with the PMO on timely basis.
• Coordinated and facilitated change requests and defect fixes with the Development Team.
• Communicating with internal and external customers to ensure requirements and technical approach are balanced with functional requirements.
• Working on workflow diagrams in MS Visio for the business process associated with each applications.
• Updating requirements/tech specs based on testing, prioritized defects, or post release lessons learned.
• Research information in order to be identify gaps in processes, opportunities for improvements and automation.

Confidential

Business Analyst

Responsibilities:

• Rich experience in Financial Services industry with domain knowledge in Global Wealth Management and Investments.
• Responsible for translating BRD into functional specifications and test plans and creating functional requirements and design documents viz. Use cases, Use Case Diagram, Business flow diagram, Work and Navigation flow diagram using Unified Modeling Language (UML).
• Conducted highly interactive JAD sessions with projects stakeholders such as users, QA analysts, and project management team, identifying and resolving issues.
• Direct interaction with onshore team and Client. Responsible for providing KT sessions to the Client and offshore team as well.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured appropriate documentation is in place.
• Microsoft .Net application development, Object-Oriented Analysis/Design. Designing and developing rich application for Web (ASPX).
• Worked with the Content Management System (CMS) experts to determine fields on the different pages of the website.
• Worked with the Interaction and Visual Design team to make sure Functional Requirements matched their designs.
• Used Agile Methodology and created User Stories to facilitate development of software functionalities, user interfaces, and system architecture and involved in Sprint planning and participated in daily scrum meeting to discuss the work status.

Environment: UML, ASP.NET 3.5, C#, XML, HTML, CSS, JavaScript, Windows XP, SQL Server 2005.

Confidential

SAP Business Analyst

Responsibilities:

• Participated in the research and development of business opportunities and ideas within the scope of the project.
• Part of the engagement right from the Proposal, Blueprinting through the Support Phase.
• Develop presentation material and demonstration scenarios to show how the clients existing business processes can be mapped against SAP R/3 or will need to be enhanced.
• Coordinate meetings between internal SAP team and customers throughout the project life, created and socialized MOMs.
• Focused on the Order-to-Cash cycle of the SAP Sales & Distribution Module. Also worked on the configuration of Master Data, Sales Orders and Billing Documents in the ECC system.
• Prepared Daily / Weekly Status Reports and Defect Reports and circulated amongst the team.
• Worked on testing the ABB specific business scenarios in the Sandbox system, in consultation with the Functional Consultant.
• Worked on identification of Change Requests/Mini-Projects during the Support Phase.
• Provided SAP support with the business associates at all levels to deploy scalable processes and system management, worked with end-user business community to collaborate.

Environment: SAP ECC 6.0, MS Word, MS Excel, MS Powerpoint, UML, Agile/Scrum Methodology.

Confidential

Business Analyst

Responsibilities:

• Participated in discussions with Product Managers (Stakeholders), Project Managers, Subject Matter experts and technical leads to identify business problems.
• Played a pivotal role and was SPOC (Single Point of Contact) for the Client and Internal team.
• Designed Activity Diagram, Data Flow Diagrams, Use Cases, Business Process Flowcharts for the AS-IS Business Process and TO-BE business process documents.
• Consulted with the development team to ensure requirements are being met through each stage of the project and also participated in change management during the development process.
• Conduct training sessions for both offshore and onsite team on the latest technology upgrades and conducted GAP analysis to show current and proposed functionalities of the system

Environment: MS Visio, MS Word, MS Excel, MS PowerPoint, UML