SUMMARY

• Senior Business Analyst with 8 years of IT experience in all phases of the Software Development Life Cycle, from inception through implementation.
• Experience includes expertise in all types of documents, diagrams, manual testing, objectives, cases and scripts; with exceptional organizational, interpersonal and communication skills; highly motivated team player with leadership and team management skills.
• Over 8 years of requirements gathering through JAD sessions, interviews and workshops with clients, developers and QA analysts.
• 6+ years of extensive experience in writing Use Cases and developing Unified Modeling Language and Data flow diagrams for process mapping in RUP methodology.
• 6+ years of experience in creating documents and deliverables: Business Analysis, Cost Benefit Analysis, Business Requirement, Functional Requirement, Project/ Product Definition, and System Requirement Specification documents.
• Documented Use Case Specifications, Requirement Traceability Matrix (RTM), Entity Relationship diagrams (ERD) and testing documents.
• Extensive knowledge of Business Objects, Object Oriented Analysis and Design using Unified Modeling Language (UML), Rational Unified Process (RUP), Agile, Waterfall, Rational Rose, Requisite Pro, Rational Clear Case and MS Visio.
• Solid understanding of Business Requirements Gathering, Business Process Analysis, Business Process Modeling, Business Logic, Case Tools, and Business Analysis.
• Expertise in GUI testing, functional testing, performance testing, UAT, unit testing, integration testing with the extensive knowledge of smoke testing, volume testing and stress/ load testing.
• Suggested screen design to the developer in Visio 2007.
• Knowledge of Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.
• Strong knowledge of SQL, Business Intelligence, Data Warehousing and Business Architecture.
• Well experienced in Mainframe application design, development, testing implementing using COBOL, CICS, DB2, VSAM, JCL and testing IMS based applications
• Experience in customer and/or client interaction and deep understanding of business systems functionality and technicality.

TECHNICAL SKILLS

• Agile/ Scrum
• JAD/RAD
• RUP
• Waterfall
• Microsoft Visio
• Rational Suite
• ERWIN
• Structured Diagram
• Behavior Diagram - Use Case
• DFD, Swim Lane, ERD.
• Windows 98
• Window XP
• Window 2003
• Window Vista
• Window 7
• MS Word
• MS Excel
• MS Power Point
• MS Access
• MS Project
• Rational Enterprise Suite
• JIRA,MQC
• Test Director
• Win Runner
• Load Runner
• SQL
• ETL- INFORMATICA
• SSRS- Business Object
• Libre Office
• XML/ HTML/ XHTML/ FmPL
• ASP. Net, PrintNet
• JAVA,
• MS-Access
• MS SQL
• Oracle
• DB2
• Adobe Photoshop
• MS Front Page
• BPM
• Gap Analysis
• Blue Print
• Validation/Change Management

PROFESSIONAL EXPERIENCE

Confidential, New York

Sr. Business Analyst

Responsibilities:

• Analyzing the source data coming from different sources and working with business users and developers to develop the Model.
• Involved in understanding the current business process, defining scope of the project along with position statement, designed Functional Specification Documents for the reports.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Instrumental in developing Business Process Flows, preparing graphical depictions of Use Cases including Use Case diagrams, Activity diagrams, Sequence diagrams, Class diagrams and Collaboration diagrams based on UML methodology.
• Analyze Use Case diagrams, Sequence diagrams, Business Objects, Domain Object Model, and use Visio to depict process flows and PowerPoint presentations.
• SDLC technology used for Project is Prototype & Agile Methodology(Scrum)
• Created business use case, functional (FRS) and technical specifications for trading system.
• Performed analysis of business rules, business and system process flows, user administration to be used for the new merged platform.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Used MS Visio to create Business Flow Diagrams and Work Flow Diagrams
• Configured Tax Regimes, Tax Rules in EBS Tax.
• Configured the Procure to Pay process to send purchase orders to suppliers, receive the material, match the PO in Payables and using payment manager, pay the invoices to suppliers.
• Create Accounting entries, print month end reports, Transfer accounting to General Ledger.
• Created Requirements Traceability Matrix (RTM) to keep the stakeholders informed of the progress of the project.
• Created and determined business needs, Project charter, Plan, work breakdown schedule and Cost Estimate using PMO (Project Management Office Tools).
• Documented testing scripts and testing condition to conduct regression testing on FA, AR and CM modules.
• Execution of test cases. Working for the fund accounting team to develop new process for smooth functioning & process re-engineering.
• Supporting of SunGard InvestOne application which is using for calculation of NAV and other ancillary application EMS, expense calculator.
• Preparing various customize report for the business as per the client requirement.
• Helping the EMEA fund accounting team to resolve the business functional query.
• Assisting the new business teams to implement new funds in InvestOne for NAVArchitect, build, and test CCS’s FFIEC-009 Regulatory reporting to the Fed
• Enhance existing FR-Y9C and FR2436
• Experience in generating data management metrics (DMM), Data Gathering, ERD as Key Performance Indicators (KPIs) related to data quality.
• Understanding and managing business requirements, performing gap analysis between goals and existing processes and systems, designing system and process improvements to increase efficiency.
• Performed GAP analysis to check the compatibility of the existing system infrastructure with the new requirements.
• Conducted GAP analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements, User Acceptance Testing (UAT), SWOT analysis, Cost Benefit analysis and ROI analysis.
• Worked on Ad Hoc data reporting Functionality using SQL Server as a part of BI tools data integration and Data Reporting.
• Coordinate and manage Identity and Access Management projects as needed
• Integrated dataflow between all functional Business Process by using BI and reporting tools.
• Provide feedback and report problems to the IAM team. Mentor and support the IAM team as needed on processes, tools and techniques. Provide assistance in defining IAM budget
• Worked as a liaison between the Business and Technology Department.
• Analysis of data both on Mainframes and SQL server database. Analysis and modifications of PLAS Mainframe system for process flow corrections.
• Perform source-to-target mapping and building database schema in an SQL environment including creating scripts and procedures for production migration.
• Meet with technical and business staff to document requirements and current processes for the data warehouse solution and ETL procedures.
• Assure that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Review the Test Plan developed by the testing team for Regression, User Acceptance Testing (UAT), SIT, and Unit testing the application.
• Recognize/anticipate issues, risks and cross-functional gaps, and coordinate resolution across function
• Assist the QA personnel and Development teams and Architects in the creation of Test Cases using Rational Test Manager.
• Involved in performing version control and defect tracking activities using Rational Clear Case, Mercury Quality center and Rational Clear Quest.

Environment: Windows 2003 Server, Oralce EBS R12, ETL, Microsoft Office SharePoint 2010,ASP.NET,E-Commerce, SQL, Rational Requisite Pro, PMO, MS Office, SQL Server, MS Project, MS FrontPage 2003, Visio, MS Access 2.0,UML, Mainframes.

Confidential, Newark, NJ

Sr. Business Analyst

Responsibilities:

• Worked with High Net worth clients and Software Development process used is AGILE (Scrum).
• In-depth knowledge of the business line and functional areaand Exceptional ability to conduct analysis of business needs.
• Worked with SME’s and assisted Service Delivery Professionals in Finance, Investment, Commercial and Personal banking to collect the Business process requirements, conducted RAD sessions, documented them in BRD and performed Business Process Re-engineering.
• Created UML Diagrams including Use Cases, Activity Charts and Data Flow Diagrams using MS-Visio thus defining the Business Process Model and Data Process Model.
• Created process flow diagrams using Visio.
• Implemented the approved suggestions and modified the current process flows.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Involved in converting the business requirements into Functional Requirements Document (FRD) and also created business process models from the requirement specifications.
• Worked on KEY Financial, Payment Card Industry and Personal Identifiable Information projects
• Use of PMO in guidance, documentation, and metrics related to the practices involved in managing and implementing projects within the organization.
• Performed GAP analysis that involved the understanding the reports in the old financial management system and analyzing the reporting requirements' feasibility with the Data Sources.
• ConductedGAPanalysis "as is"to identify customer channel usage trends and interactions focusing on likelihood to generate "to be"product recommendations and reduce customer attrition.
• Application of GUI to analyze errors, determines requirements, find shortcomings, and apply solutions to develop graphic user interface.
• Defined and implemented Data Ware house requirements and administered Data ware house requirements and needs.
• Used Rational Requisite Pro to improve the communication of project goals, enhance collaborative development, reduce project risk and increase the quality of application before deployment.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Fine tuned search engines and pulled data from different databases and migrated data back and forth using SQL.
• Experience in generating data management metrics (DMM), Data Gathering, ERD as Key Performance Indicators (KPIs) related to data quality.
• Involved in creation and execution of manual test cases in Mercury Test Director and automated Test Cases in QTP, analyzed the Test Results and assisted in release management..
• Redesigned the Mainframe applications to accommodate the Automated Bill Review application which was migrated from Unix systems to Mainframe
• Coordinated the mainframe update of mid-day processing and update of the backend DB2 database.
• Facilitate Compliance Risk Assessment / Operational Risk Assessment / ORCA / ORM / RCSA for Bank regulations
• Actively participate in continuous process improvement initiatives: example areas of priority for process improvement include: IAM custom code reviews, provisioning /de-provisioning workflows, application access management, and IAM documentation
• Lead the release cycle management for IAM
• Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to the application complexity and test requirements.
• Performed after Action/Post Milestone Reviews and quality reviews to ensure that developed software products met the business needs and are in compliance with AGILE and Lean methodology.

Environment: Windows 2000/XP, Oracle Financials, Microsoft Office SharePoint 2007,JAVA,IBM Websphere, Web services, SQL, Oracle, Rational Requisite Pro, PrintNet T, PMO, MS Office, SQL Server, MS Project, MS Visio, MS FrontPage 2003, MS Access, EDI, Document 2.0,UML, Mainframes.

Confidential, Mather, CA

Senior Business Analyst

Responsibilities:

• Analyzing the source data coming from different sources and working with business users and developers to develop the Model. .
• Involved in understanding the current business process, defining scope of the project along with position statement.
• Involved in Dimensional modeling to Design Using ER-win.
• Worked with High Net worth clients and the Project Software Development process used is AGILE
• Designed Functional Specification Documents for the reports.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Created business use case, functional (FRS) and technical specifications for trading system.
• Conducted meetings with insurance brokers.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Implemented multiple server (several US locations) Data Warehouse using SQL Server. Developed stored procedures to assist users in the population of tables, and for monthly reporting.
• Conducted RAD sessions for the report users, requestors, and the developers.
• Prepared Need Analysis Documents of the requirements gathered through JAD sessions.
• Documented all the changes in the initial templates and was responsible for Release Management.
• Modified existing COBOL programs on Mainframe to add a new payment code. It includes adding a new column in the claims payment table and unit testing.
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Reviewed Stored Procedures for reports and wrote test queries against the source system (SQL Server) to match the results with the actual report against the Data mart (Oracle).
• Worked with ETL team during the upload process.
• Helped with Data Mapping between the data mart and the Source Systems.
• Worked as a liaison between the Business and Technology Department.
• Enhanced communication lines between executives, managers, and peers.
• Coordinate and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
• Thorough understanding of Access Management and RBAC (Role-Based Access Control)
• Assure that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Review the Test Plan developed by the testing team for testing the application.
• Assist the QA personnel in the creation of Test Cases using Rational Test Manager.
• Involved in performing version control and defect tracking activities using Rational Clear Case and
• Rational Clear Quest.

Environment: Share Point 2010, Mainframes DB2, SQL Server 2000, Windows, Crystal Reports, Oracle, Mantis Defect Tracking, UML, MS Office, MS Visio.

Confidential, Jacksonville, FL

Business Analyst

Responsibilities:

• Analyzed standard industry practices of back office applications of Insurance Company, underwriting, billing, policy and claims administration with the help of Subject Matter Expert.
• Processing of New Business, Renewal, Cancellation, Reinstatement, Billing for various lines of business. (Fire, Auto, Commercial). Responsible for creating a business process and workflow documentation using BPMN standards.
• Highly interacted with the development team and claim settlement experts making sure that the development of the project is meeting the business requirements.
• Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams
• Involved in reviewing Entity Relationship, Data Flow, State Transition and Class Diagrams with the Systems Analyst.
• Developed Test Cases to validate the requirements and documented the Requirement Traceability Matrix (RTM) for Test Cases and Requirements.
• Manage Scope and change throughout the AGILE and iterative method RUP SDLC processes of the product.
• Monitored ITGCC controls to avoid vulnerabilities or issues and sustain SOX, PCI and PII Compliance
• Involved in Capital and Money Market Risk Management by estimating the factors like the probability an adverse circumstantial Risk and the cost of such adverse circumstance.
• Knowledge of Data Ware House and Data Mapping to support multiple decision making Environments.
• Audit and administer user accounts, responsibilities, policies, and procedures using ART (Account Request Tool) to maintain Sarbanes-Oxley (SOX) compliance
• Develop complex ad hoc SQL scripts to monitor various initiatives, analyze data, locate data infractions, and develop reports for tracking financial trends and transactions to maintain Sarbanes-Oxley (SOX) compliance.
• Interacted and communicated clearly with development, testing and production teams concerning release management policies and procedures
• Liaison between client and development team to support client’s data analysis and reporting needs.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Involved in Gap Analysis and assisted the development team to understand the To-Be process
• Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
• Worked on Rational Rose to develop the use cases, class diagrams and sequence diagrams.
• Worked on Requirement Change Management System in Rational Requisite Pro.
• Setting up document hierarchy and standards to define different level of requirement using Rational Requisite Pro.
• Test Cases were implemented and Defects were Tracked using JIRA and Mercury Quality Center Tracking systems.
• Translated customer/clients needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data and Key Process Areas for different Projects.

Environment: UML, Clear Case 4.2, Clear Quest 6.0, HTML, GMC PrintNet T, Crystal Reports, SQL, UML,MS Office, ASP.NET,MS Visio, Web sphere Commerce 6,Rational ROSE,VCM Tool.

Confidential, Malvern, PA

Business Analyst

Responsibilities:

• Worked with software engineers and business units, assisted in formulating and defining system scope and objectives through research and fact-finding, combined with a basic understanding of business systems and industry requirements.
• Estimating the overall Cost and Schedule for the entire Project.
• Worked on a team of Insurance Frameworks to generate testable prototypes.
• Generated Questionnaires for in Person Interview, Meeting, and JAD Sessions.
• Created BRD (Business Requirement Document) and got Sign Off from the Users.
• Analyzed, Documented and managed all Project Requirements with RUP Methodology.
• Maintained Requirement Traceability Matrix (RTM) and managed requirements
• Updated and communicated project status to management through effective presentations
• Perform ongoing research for regulatory changes that may impact SOX compliance
• Work with SOX compliance manager to coordinate and plan scope of work.
• Review 404 control documentation and testing to identify potential design deficiencies
• Compiled evidences for each ITGC control based on risk and frequency of the control to demonstrate compliance with SOX, HITECH, HIPAA
• Created Use Cases and performed intensive Use Case Analysis.
• Gathered and analyzed user requirements, performed test planning, specified system interfaces, and documented operational requirements.
• Creating user manuals and help documentation
• Developed User Acceptance Test plan (UAT).

Environment: Rational Requisite Pro, UML, RUP, SQL Server 2000, MSRS, UNIX

Confidential

Business Analyst

Responsibilities:

• Worked with the business to document and develop formulas for the calculation of premiums and losses statistics in the marts (eg. Written Premium, Earned Premium, Unearned Premium)
• Met with client groups to determine requirements and goals. Utilized AGILE to configure and develop process, standards, and procedures and create a Business development process.
• Designed and developed based on JAVA and Web sphere portals
• Responsible for preparing Software Requirement Specification (SRS) and documenting them.
• Created Process Work flows, Functional Specifications documents and documented system requirements.
• Provide implementation assessment, strategy, mentoring services for Rational Rose, UML and RUP.
• Interacted with various cross-functional teams on building business use cases, and understanding expenses and revenue stream.
• Interaction with the developers to report and correct bugs.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs. Ensured that critical requirements are not missed.
• Aided management in standardizing web applications by preparing GUI standards and recommending alternatives for in corporation in a phased, iterative manner.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
• Analysis of new Business Requirements and preparation of the Functional Design Specifications
• Interacted with clients like SPF Securities to finalize their website look and contents.
• Analysis of the new requests specified by the end users for the future releases and discussion with the functional and technical teams.
• Communicated changes to requirements promptly and precisely to all personnel involved.
• Identified and clearly defined functional issues and support IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Analyzed and translated business requirements into system specifications.

Environment: Requisite Pro, Rational Rose, PL/SQL, GUI,HTML, MS Office, MS Access, MS Visio, EDI, UML, Mainframes.