SUMMARY

• A diligent and progressive Business Analyst, Project Launch Management and Project lead with over 7 years of experience of proactive IT experience.
• Expert at analyzing the business requirements, assisting with designing solutions, drafting functional specifications, creating traceability matrices and gap analysis.
• Extensive working experience across all phases of a project including planning, project initiation, managing the risk and issue log, scope management, resource hiring and recruitment, budget management, team formation, and project closeout activities
• Combined experience in Software Development Life Cycle and Business / System Analysis: experienced in gathering high level and detailed business requirements, user requirements, documenting and analyzing business requirements.
• Excellent project management techniques, documenting project plans, Creation of project backlogs, SDLC features, deliverables timelines, break down of high level project scope into user stories, launch management and proactive projects implementation to meet set deadlines
• Extensive experience with various SDLC methodologies which includes, Waterfall and Agile model
• Proficient in software documentation, business report and technical report writing, documenting processes, project runbooks and procedures during the entire project development life cycle.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS) and Requirement Traceability Matrix (RTM)
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Adept at working with the Microsoft Project, Word, Excel, Visio and power point, worked on UML for process flow diagrams, use case diagrams and timeline charts.
• Extensive knowledge in the Credit Card banking and IT domains, which includes new customer acquisitions, finance, customer servicing, digital marketing, legal, compliance, TSYS, collections, retention and new partner launches.
• Understanding of data migration, automation of report generation, working with pivot tables, graphs, forms, creating and using add - ins.
• Proficient in using UML in behavioral, structural and architectural modelling - in creating High level process flow diagrams, Use Cases, Activity, Class and Sequence diagrams using tools like Visio, MS and SnagIt.
• Conversant in a broad range of technologies and tools for Data Analysis, SharePoint, Business Intelligence, Micro-strategy reporting
• Good understanding of Quality Center.
• Strong background and superior understanding of various concepts such as planning, designing and management of software implementations throughout the software development life cycle.
• Ability to handle pressure and meet deadlines coordinating multiple tasks concurrently in project environment.

TECHNICAL SKILLS

Methodologies: Software Development Life Cycle (SDLC), Rational Unified Process (RUP)Waterfall, Agile (Scrum & XP)

Business Modeling Tools: Microsoft Visio, SnagIt, UML, Requisite Pro, Clear Case/Quest, Use Cases Microsoft Project, Telelogic DOORS, Rally.

Testing Tools: Quality Center and Test Director

PROFESSIONAL EXPERIENCE

Confidential, DE

Sr. Business Analyst / Project Management

Responsibilities:

• Manage business requirements and timelines for multiple projects concurrently.
• Interact with various Business sponsors to gather business requirements.
• Provide production support for end users and act as a liaison for the development team to resolve issues.
• Identify and communicated dependencies to called out potential risks issues prior to the acceptance of user stories into the sprints backlog including resource constraint and costs
• Communicate project changes and status to the stakeholders on a regular basis, ensuring each proposed change goes through the appropriate change request process and outlines possible project impact due to any change to completed and signed off business requirements
• Document scenarios on securities processing, Risk management-risk analytics, stress analysis and asset classes.
• Track and ensure visibility of historical team metrics and progress of the iteration and release.
• Worked closely with various business / project / program / leads to ensure the team is producing solutions that meet established standards, procedures and practices, address any issues and mitigation plans.
• Assist team with making appropriate commitments through story selection, sizing and tasking.
• Proactively identify and remove blockers, facilitate frequent retrospectives, sharing metrics to identify and implement improvements.
• Provide oversight to less experience BA’s.
• Involve in application council meetings, Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives & Reviews, Daily Standups, User Stories and Acceptance Criteria.
• Good understanding of Dodd-Frank framework
• Prepare project status document to be presented to the steering committee.
• Work on all aspects of the project from interacting with business sponsors or owners, directors and senior business partners for requirements gathering, developers and application leads senior PMs and involved in the post-implementation checks and future enhancements.
• Experience with file feeds and data connectivity techniques
• Ensure that all artifacts are in compliance with corporate SDLC policies and guidelines
• Work extensively with a team of offshore development team to track their progress through during project implementation.
• Conduct weekly review meetings for the development team to track development status and any risks. Ensured timely discussions with technical team lead to mitigate risks
• Manage requirements due date timeline effectively to ensure schedule release date are not push out as at when due working alongside the release managers.
• Experience in writing reports requirements in a clear and concise manner and a good understanding of Business intelligent applications like Brio (Hyperion), Crystal reports, Micro-strategy to generate reports

Environment: UML, Waterfall, Agile, Windows, Windows XP, XML, JavaScript, Microsoft word, MS Project 2007, MS Visio, SnagIt8.0, Quality Center, Micro-strategy, Hyperion

Confidential, NY

Sr. Business Analyst / Project Lead

Responsibilities:

• Worked with stakeholders to detail the decision making process at that time creating business process flow diagrams utilizing MS Visio. This allowed for the identification of duplications of user effort and data collection.
• Facilitated meeting with users to identify & gather business requirements
• Assisted in identifying gaps in data collection and content management and involved in data analysis
• Assisted in ensuring consistency of the organization’s reference data by reviewing identification codes for securities
• Worked with the project sponsor to create requirements and project checklist matrix
• Documented functional requirement, business rules & complex security requirements
• Developed and received approval for all Functional Requirements that included ETL specification
• Verified the Use Cases to support the technical design of the system
• Created a data dictionary for use of project for requirements, testing and development
• Conducted work flow analysis to examine the current needs and to establish the future goals of the project
• Prepared Logical Process and Data Models that contained set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document Business Data Requirements.
• As a liaison between the developers and management and between end users and stakeholders, was instrumental in resolving conflicts between the various teams.
• Developed Data Flow, Work Flow, Process Flow, Diagrams in Rational Rose / MS Visio, and analyzed them to create AS IS and TO BE scenarios.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Transformed data from other external source in form of a flat file into oracle database for meaningful and useful information to develop new business opportunities using the various business intelligence methodologies and processes.
• Managing the project tasks/assigning tasks to the appropriate team members. Created weekly status reports for the higher management.
• Evaluated the data collected through task analysis, business process, surveys and workshops.
• Assisted in development of Training Plan for new technology and process improvements
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, and Information Needs, thus ensuring that Critical Requirements are not missed.
• Followed the UML based methods using Rational Rose/MS Visio to create Use Case, Activity/State Chart, Sequence, and Collaboration Diagrams.

Environment: Windows NT, Microsoft Word 2007, Microsoft Excel 2007, MS Project 2007, XML, Rational Requisite Pro, Cognos 8, Micro-strategy Reports, MS Visio 2007, Agile Scrum, HP Quick Test Pro, HP Quality Center

Confidential, MA

Business Analyst

Responsibilities:

• Involved in conducting JAD session with various stakeholders, business experts and management staff for understanding requirements, vision, scope and highly critical areas of the application.
• Responsible for facilitating a healthy communication between client and IT people and clearly understanding business rules and effectively implementing them in business process flow.
• Communicated extensively with the clients and with different levels of management to identify requirements, use cases, activity and sequence diagrams and to develop functional specifications.
• Responsible for understanding design and structure of different databases. Also involved in writing ad-hoc queries for data mining using different data mining tools.
• Followed RUP’s iterative development approach and was involved with all iterations of the development life cycle.
• Conducted Gap analysis and developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Created business and functional requirement documentation and used Rational Requisite Pro for documentation generation.
• Conducted Data Analysis and Data Modeling using the star and snowflake schemas
• The use of SharePoint to provide intranet portals, extranets, enterprise search and websites
• Identified information and analytic needs of business users with regard to Risk Reporting
• Mapped the source and target databases by studying the specifications and analyzing the required transforms.
• Involved in writing SQL scripts and using data mining techniques to extract and process data from different resources.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user training and user acceptance testing to ensure and verify system is designed according to user needs.
• Conducted review sessions on regular basis with QA and development teams for preparing status and delivery report.
• Assigned users for user acceptance testing and taking feedback from users about the system.

Environment: Visual Paradigm, ERWIN, Rational Requisite Pro, Rational Rose, MS Office, MS Visio, MS Project, MS SQL, SharePoint, SAS, .NET, HTML, and Java Script

Confidential, MA

Business Analyst

Responsibilities:

• Interacted with clients to finalize the Business Requirements for the application.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Performed feasibility and adaptability study to identify the business critical areas from User perspective
• Developed detailed ERDs and DFDs using modeling tools following the SDLC structure
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Defined system requirements to Use Case, Use case scenario and Use Case narrative using the UML Methodologies
• Produced the visual models for the application using Rational Rose to create Use Cases, State Charts, Sequence Diagrams, and Activity Diagrams.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders.
• Authored progress and completion reports, which were then submitted to project management on a weekly basis
• Verified the hyperlinks that connect files inside the portfolio or those leading to pages outside of web.

Environment: Windows Server 2003, Rational Rose, Rational Requisite Pro and UML, Rational Clear Quest, HTML, Microsoft Visio, Test Director

Confidential, NY

Business Analyst

Responsibilities:

• Involved in designing business requirement collection approach based on the Project scope and SDLC Methodology
• Coordinated and prioritized outstanding risks and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Worked on Quality Center to capture, trace and manage requirements during the projects lifecycle.
• Conducted JAD sessions with Project’s Stakeholders identifying problems and coming up with best alternative to resolve that. Created targeted Questionnaires for SME’s to gather requirements.
• Implemented UML methodologies to design Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, and Sequence Diagrams.
• Created Use-Cases and Business Use-Case Model after accessing the status, scope of the project and understanding the business processes.
• Interviewed Subject Matter Expert’s to record requirements that could be reviewed and understood by management and all other stakeholders.
• Managed all the requirements in MS Word templates, making requirements available to all team members.
• Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
• Conducted walkthroughs with the development team and QA Team and other relevant stakeholders to review Testing Strategies and Test Plans ensuring that the test cases reflect the user needs.
• Helped prepare test plan for the system. Developed and implemented test cases on the GUI interfaces to ensure that requirements were met.

Environment: Windows 98/ 2000, MS Office Suite, MS Visio, Requisite Pro, Agile Methodology