SUMMARY

• Business Analyst with 5 years of experience designing, developing and implementing innovative business process and system solutions in POS, Retail and Health Care Industry.
• Thorough Understanding of Software Development Life Cycle (SDLC); involved in all phases from Planning to the Implementation stage. In depth understanding of Waterfall, RUP, Iterative Software Development Life Cycle (Agile process)
• Strong Analytic back ground involving process analysis, Data Mapping and gap analysis for ETL projects.
• Experience with Meta - Analysis and systematic reviews by Comparative Effectiveness Research, Retrospective Database Analysis, Multiple Regression Analysis, Sensitivity analyses and discounting techniques in Cost Effectiveness/Cost Benefit analysis.
• Exceptional ability to quickly master new concepts, good communicational, organizational and interpersonal skills, strong analytical and problem solving skills, Optimistic and positive outlook with passion and drive to learn new skills.

TECHNICAL SKILLS

Strong Expreience with POS and Retail Systems: FUJITSU POS, AJB, VERIFONE, Return Center, POSDM, VERTEX, EPICOR, RFID POS System, HP ALPHA and PROLIANT SERVER, TIBCO.

Project management tools: Clarity, HP Quality Center, ALM, TeamTrack, and SharePoint.

SOFTWARE PROFICIENCY: MS Excel, MS WORD, MS PROJECT, MS VISIO and Access; SQL, SAS, SAP, SPSS, FMS, PMS, TREEAGE.

Designed and documented logic to implement: ETL for data conversion. Well verse with TIBCO PROCESS with XML and STRING format data transfers

Created fundamental Functional Specs: System Requirements Documents (SRD), Gap Analysis, Data Mapping documents, Technical and Functional Designs, Test Plans, Test Case Design, and Test Scripts.

PROFESSIONAL EXPERIENCE

SENior Business Analyst

Confidential

Responsibilities:

• Designed and Implemented Tokenization using RTS Platform 3.2 to meet the PCI requirement.
• Successfully implemented RTS authorization and BATCH settlement for credit card payment type.
• Lead TECHNICAL Analyst for EMV/Chip payment integration and Point to Point Encryption/Host Capture.
• Implemented Certegy routing via FIPAY AJB for Check payment
• Worked with VANTIV to get CHICO’S Bank Certified for both Check and Credit/Debit payment type.
• Successfully deployed AJB Pathfinder tool for our finance team.
• Gift Card/Smartclixx Upgrade and integration with AJB FIPAY and Fujitsu
• Designed and wrote requirements for both Payment and NON-Payment POS process Flow
• Designed and integrated VeriFone device MX870 and AJB/FI-Pay in Fujitsu POS
• Security and compliance upgrade/patches(PCI, VANTIV, TAX)
• Returns Management: Integrated ATG and EPICOR sales in Fujitsu Return Center.
• Developed new TIBCO interface for both EPICOR (Historic Data) and ATG Sales coming into FUJITSU system. New Interface converted Encrypted credit card data into AJB account token.
• Chico’s Fujitsu Sales XML Mapping for POSDM; Supporting Fujitsu Code releases to integrated t-log XML changes into POSDM.
• Chico’s Fujitsu Sales XML Mapping for CRM, Business Intelligence and Loyalty Manager.
• Chico’s Fujitsu Receipt XML mapping for Cheetah mail/Digital receipt center.
• Update Reports and Bonus databases in Fujitsu.
• Resolve errors and fix reporting(KPI, ASPR) issues and Bonus tables in Global Store Database
• Designed and created the UI for the VeriFone MX870 device and customized (.TGZ file) it for each brand using FORM-MANAGER.
• Pre and post-production release support during application deployment and product launch. Successfully Setup Holiday Tax for all stores (All brands) and handling Production issues for TAX, PAYMENT, Returns, Reporting and bonus and VeriFone Signature PAD.

Jr Business Analyst

Confidential

Responsibilities:

• Designed and Documented Test procedures and Test cases for User Acceptance Testing, Functional and Integration testing.
• Analyzed failure points and conducted (RCA) root cause analysis.
• Used MS Visio to develop process model and architectural design of the application.
• Performed Gap Analysis, documented and developed the To Be system concept and prepare the System Process flows.

Exports Executive

Confidential

Responsibilities:

• Managed the OTC outsourced product line in Exports department CIPLA Ltd and interacted with foreign and domestic clients gathering all round exposure in a global set up.
• Executing the product deals with manufacturers and coordinating with exports dept., packaging dept., QA/QC and R&D for project management activities to ensure the timely supply of product to customers and coordination with RA dept. for Licensing and product registration in export markets
• Preparing cost sheet for the products, negotiated prices with client, finalizing agreement with them, co-ordinate with the manufacturers for timely execution of orders and follow up for the payments
• Performing retrospective database analysis and multiple regression analysis on export data.
• Maintaining product data base and hierarchy in SAP.

Business Analyst

Confidential

Responsibilities:

• Developing brand portfolio and managing various portfolios of drugs over sales and marketing
• Calculating and using cost-effectiveness and/or cost-utility analysis for scope and project planning activities.
• Use basic decision analysis and sensitivity analysis to interpret decision model outputs.
• Using the DATA decision-analytics program and/or Excel program to design, analyze and evaluate a cost-effective model and applying sensitivity analysis and discounting techniques.
• Performing Meta-Analysis and systematic reviews by Comparative Effectiveness Research; conducting Retrospective Database Analysis and Multiple Regression Analysis.
• Obtained training in Product life cycle, development and manufacturing of Products
• Performed Quality Assurance and Quality control tests on company’s prime products.
• Compiled data and operations records in Excel adhering strictly to the Standard Operating Procedures.