SUMMARY

• 10+ years of total IT experience in Oil & Gas and automobile domains.
• 9+ experience in implementing SDLC, CVP, ITIL and PMP processes and methodologies for Enterprise business applications and business systems.
• 8+ years of experience in Agile, Waterfall and Iterative SDLC methodologies.
• 8+ years of Business Analysis and System Analysis experience on enterprise web applications design, development and operations.
• Experienced in conducting business at the all levels including Group Heads and VP’s of the Engineering and Operations discipline.
• Over 10 years of experience in Business Analysis, System Analysis, Software Design, Database Design, Development, Integration, Implementation and Maintenance of Enterprise business applications and business systems.
• Extensively worked on the defining and modelling new Business processes and enhancing the current business processes to meet the technology and complex business needs.
• Excellent work experience in SDLC, CVP, PMP and ITIL processes and procedures.
• Expertise in Waterfall, Agile(scrum) and Iterative SDLC processes and procedures.
• Expertise in the coordination and elicitation of Business stakeholders during requirements gathering and scope definition phases.
• Expertise in understanding complex Business requirements and business applications and provide feasible solutions to meet the business needs.
• Experienced in conducting technical workshops and training sessions.
• Expertise inRequirements gathering/analysis,Design, Development, TestingandProduction cut off and rollover activities.
• Experienced in performing Gap Analysis and documenting, TO - BE Process, AS-IS process documents for web applications.
• Extensive UML skills for developing Wireframes, Use Cases, business process work flows, Class diagrams, sequence diagrams and activity diagrams for application functional design documents.
• Experienced in developing project management documentation story boards, technical and functional documents, project charter, project scope statement document, requirements traceability matrix, WBS, project execution plan, project schedule plan, scope management plan and change management documentation, project communications plan, RACI charts, production deployment document, production cutover document.
• Experienced in developing system test cases, Integration test cases and User Acceptance Test Cases and performing regression and user acceptance testing.
• Expertise in the Design and development of technical workflows for implementing new business processes.
• Excellent data analysis, data interpretation, mapping, querying, reporting and data visualization skills.
• Expertise in gathering and manipulating data using data reporting and visualization software (SQL, ORACLE, MS ACCESS TOAD, TABLEAU)
• Expertise in Identifying data trends and occurrences and translated the findings into texts, charts, graphs, tables and visualization reports and data driven presentations.
• Expertise in developing IT Projects and operations Risk Management plan, Risk Register and Risk mitigation documents, processes and procedures.
• Expertise in managing medium and large scale Information Technology projects.
• Excellent communication skills, strong team-building and conflict management skills.
• Excellent ability to work as a part of a multi-functional, geographically diverse team and also independently with limited direction.
• Expertise in Change Management, Release Management, Problem Management, Incident Management and Production deployment activities.
• Experienced in using Microsoft Suite (MS Word, Excel, PowerPoint, MS Visio, MS Projects) and related tools for use in requirements or technical documents.
• Expertise in Relational Database management systems: Oracle, SQL, TOAD, MS ACESS Enterprise data repositories and database management tools
• Good understanding of Object oriented project concepts and languages: JAVA-J2EE, HTML, PL\SQL.
• Design, development and implementation of Disaster recovery drills, successfully performed and coordinated drills by building entire test environment and restoring data from backup using Disaster Recovery Management procedures.

TECHNICAL SKILLS

Expertise in SDLC methodologies: Agile(scrum) Iterative Waterfall

Strong technical command of Microsoft tools: Microsoft Project Microsoft Visio Microsoft Office Suite (Word, PowerPoint, Excel, MS Access)

UML Modelling Tools: IBM Rational Rose BOUML MS VISIO

Requirements Management Tools: Rally HP Agile Manager

Testing Tools: HP-WinRunner HP-QTP

Well-versed in version control tools: VSS TFS Source Jammer

Immense ability to perform: Proposal development Scope Management Stakeholder management Process improvement Risk management Communications management

ITSM Tools: BMC Remedy

Strong functional command on: SDLC, PMP, CVP and ITIL

Business Continuity Model: Disaster Recovery Solutions design, development and implementation. Business continuity environment setup and configuration.

Sound knowledge of programming languages: JAVA J2EE

Effectively utilized various databases: Oracle SQL server MS Access

Well-versed in BI Tool and Geocoding tools: Tableau (9i) ARC GIS

Technically skilled in App/Web servers: IIS Weblogic Tomcat

Content Management and Portal Management: Documentum Suite 5i and 6i (D6, webtop, WDK, DAM, DFC, DFS, Captiva- InputAccel, Kofax 8i, workflow Manager), Microsoft SharePoint 2003, 2007 and 2010

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Business Process Analyst

Technologies: EMC Documentum 6I (D6, EMC- Captiva, InputAccel, EMC- Kofax), Microsoft SharePoint 2010, Oracle, Tableau 9.2, MS Office Suite (Word, PowerPoint, Excel, Visio, Project), BOUML, IBM Rational Rose, VSS, JAVA- J2EE, HP Agile Manager, BMC Remedy, IIS, Tomcat.

Responsibilities:

• Liaison between the business stake holders of various Business units and IT technical teams during requirements gathering and translate business needs into application software.
• Conduct workshops for gathering business requirements and prepare business process documents, Business Requirements Documents, Requirements Traceability Matrix, RACI charts, Project charter, communications plan and other project and requirements management documents.
• Develop project management documents and technical documents; Statement of Work, Project Charter, and Basis of Design documents.
• Develop Detailed business requirements documents with primary focus on the acceptance criteria and requirements traceability matrix.
• Develop Application Understanding Documents (User guides) for Business Administration activities during operations.
• Develop UML Diagrams (Wireframes, use cases, Class Diagrams, Sequence Diagrams, component diagrams), technical design documents and test cases (system, Integration and User Acceptance Test cases).
• Translate high level business requirements and business needs into measurable functional specifications for application design, development and testing.
• Follow the PMO defined gap analysis techniques to analyze the business process gaps and define the needed changes to mitigate the process gaps.
• Coordinate with the technical team (and project stakeholders) by conducting technical workshops for business analysis and requirements analysis and prepare business process documents based upon outcomes of the meetings with project stakeholders.
• Identify and analyze the impacts of cross-project dependencies and develop a risk mitigation strategy.
• Understand the business requirements related to the data sets to be migrated to the new system and provide data migration approach and data migration plan.
• Develop data mapping, data extract and data migration processes and procedures.
• Analyze the legacy system to identify the tables and columns from where the data is to be extracted along with the filters and any data cleansing that is required to be done
• Understand the data model and business processes implemented in the new system
• Create a mapping document between source and target databases clearly describing the transformation rules
• Once the data migration process is developed, create and execute test plans to validate and certify the data migration process
• Data and data relationships required for development of reports.
• Interpretdata, analyze results using statistical techniques and provide ongoing reports.
• Acquiredatafrom primary or secondarydatasources for use in analysis and trending.
• Develop data mining and data mapping processes using RDBMS procedures.
• Design solutions to automate data generation and data reporting activities.
• Identify, analyze and interpret trends or patterns in complexdatasets.
• Coordinate with the project development team and participate in the application software design and application UI prototyping for enterprise web applications.
• Identify and analyze existing/ new business processes and design technical and functional workflows and work processes in the IT web applications.
• Follow PMP, SDLC, CVP and ITIL Methodologies and processes during all the project phases.
• Collaborate with project technical delivery teams on the details of technical solutions to validate that the strategic business needs are met.
• Use HP Agile manager as the Agile methodology tool for project execution, project management and reporting.
• Plan the project execution in a staged approach (Agile Sprint release procedure).
• Define the work packages, product backlogs and sprint backlogs using Scrum SDLC methodology.
• Use HP Agile manager as the Agile methodology tool for project execution, project management and reporting.
• Provide project engineering with a particular focus on project planning, project schedule, project risk management, and project integration using Capital Value Process (CVP), SDLC and ITIL standards.
• Ensure that all change requests are appropriately defined, reviewed, approved, implemented and closed out in accordance with applicable procedures and standards.
• Lead and perform application testing activities during User Acceptance Testing phase and make sure that the application is developed as per the business needs and requirements.
• Recommend Business Continuity solutions and propose disaster recovery management solutions for content management applications.
• Assist the project management team with identifying and integrating DR requirements into common department processes and project life cycles.
• Develop DR test plans (failover and failback) and posttest reports.
• DR program Implementation, design and testing activities including Data Gathering, Plan and Documentation updates, Business Impact Analysis Validation.

Confidential, Houston, TX

Lead Business Analyst

Technologies: EMC Documentum 5i suite (WebTop, Content Server Captive-InputAccel, Kofax Workflow Manager, DFC), IBM- Maximo 6i, Microsoft SharePoint 2007, Oracle, SQL, MS Office suite (Word, PowerPoint, Excel, MS Visio, MS Project), TFS, ARCGIS, BOUML, IBM Rational Rose, JAVA J2EE, .NET, WebLogic, ENFOS, ESRI.

Responsibilities:

• Analyze the current work processes and identify process improvements opportunities primarily focusing on process simplification and automation.
• Conduct requirement gathering workshops and develop requirement gathering questionnaires to collect requirements from Business Stake holders.
• Work closely with the project stakeholders in defining and documenting the project scope and project planning documents for the upcoming projects within the organization.
• Identify and propose technology solutions (projects) to improve the business processes.
• Perform Gap Analysis by understanding the existing business process and document the GAP Analysis report.
• Implement business process analysis techniques and document the AS-IS business process documents.
• Document the existing AS-IS business processes and the proposed TO-BE business processes and procedures.
• Develop RACI chart for project stakeholders and manage the project communications accordingly.
• Develop project communication plan and share the project status updates on a timely basis.
• Develop data mapping, data extract and data migration processes and procedures.
• Understand the data model and document the data migration procedure from the legacy systems to the new systems.
• Create a mapping document between source and target databases clearly describing the transformation rules.
• Interpretdata, analyze results and provide ongoing reports.
• Develop data mining(extract) and data mapping processes using RDBMS procedures.
• Design solutions to automate data generation and data reporting activities.
• Identify, analyze and interpret trends or patterns in complexdatasets.
• Acquiredatafrom multiple datasources for use in analysis and trending.
• Develop story boards and power point presentations for business process diagrams(workflows) developed using Microsoft Visio, UML diagrams.
• Develop detailed functional specification document, high level design document, application uses cases, UML modelling (wireframes, sequence diagrams, activity diagrams, component diagrams, class diagrams).
• Prepare system Test cases and User Acceptance Test cases and participate in application testing.
• Provide project updates to the stakeholders using communication management procedures.
• Perform Risk Assessment and develop project Risk Register and Risk Mitigation Plans.
• Document the project risks in the Risk Assessment Tool and follow up with the team for risk closures.
• Identify and analyze the impacts of cross-project dependencies and develop a risk mitigation strategy.
• Manage the project closure activities and knowledge transfer activities (with special focus on archiving the project documents).
• Coordinate with the project development team (IT resources) in the designing and development of the enterprise web applications.
• Coordinate with the project development team and participate in the application software modelling and application UI prototyping.
• Manage and lead operational incident management, release management and production deployment activities.
• Design Business Processes (workflows) for asset management and work management (Contract, Inventory and procurement) for Upstream engineering services using IBM- Maximo SaaS.
• Develop and lead Business Process Optimization/ Change Management activities.
• Understand the business processes in the BP Remediation Management organization and propose cost effective technology options for improving the remediation management processes and procedures.
• Coordinate with the offshore team and onsite team during project execution activities.

Confidential, Houston, TX

Business Analyst

Technologies: EMC Documentum 5I, JAVA J2EE, .NET, Microsoft SharePoint 2003, Oracle, SQL, MS Office Suite, IBM Rational Rose, Source Jammer, BOUML.

Responsibilities:

• Liaison between the business stake holders and IT technical in translating business needs into application software.
• participate in the full project life cycle for implementing Enterprise Content Management solution (EMC Documentum).
• Develop and customize Documentum WEBTOP layer and develop custom Documentum web application by using JAVA/J2EE Web services architecture and Documentum Foundation Classes.
• Customize Documentum Import/Create/Checkin/Properties operations as per the requirements specification.
• Develop and customize Webtop controls used in the Presentation layer using Java API and DFC.
• Perform data ETL activities from the Documentum Docbase using DQL (SQL) queries.
• Work closely with business subject matter experts (SMEs) on capturing business requirements, data analysis, developing functional specification documentation, providing support to the technical development team, managing the testing process, production deployment and post production support.
• Design and Develop workflow processes using Documentum Workflow manager.
• Prepare system Test cases and User Acceptance Test cases and participate in application testing.
• Design, development and implementation of business continuity tests
• Participate in the Change Management, Release Management, Problem Management and Incident Management for projects and operational activities, RCA process and procedure.