SUMMARY

• Over Seven years of IT industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Understanding the Business Process Flow, Business Process Modeling and Analysis and in Testing the Deliverables
• Excellent understanding of Project life cycle and SDLC methodologies including RUP (Rational Unified Process), Waterfall and Agile.
• Thorough understanding of the workflows of diversified industry sectors including Banking, Insurance, Health, Investment Banking.
• Expertise in creating Business Requirement Documents (BRD), Use Case Specifications, Functional Requirement Specifications (FRS)
• Extensive Documentation Skills including preparing test plans, user instruction manuals, programming procedures and guidelines.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis, Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams to support the development team and business groups
• Excellent knowledge in Component - based Development (CBD) and Commercial Off-the-shelf (COTS).
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM) which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Steered JAD sessions interviewing and assimilating information from Subject Matter Experts (SMEs), domain experts and disseminating information to project managers, architects, development teams and various other stake holders.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Successfully coordinated efforts between the business team and the off shore development team in ensuring completion of projects within the tight time schedules.
• Comprehensive knowledge of the testing lifecycle within web, client server environment.
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point of the Projects.
• Excellent interpersonal skills, analytical, problem solving and presentation skills.

TECHNICAL SKILLS

• C
• C++
• ASP.NET
• Java
• SQL
• PLSQL
• UNIX
• Windows 95/98/NT/2000/XP
• Linux
• MS-Access
• MySQL
• SQL Server
• Oracle
• Teradata
• DB2
• IBM Websphere
• BEA WebLogic
• HTML
• XML
• VBScript
• ASP
• JavaScript
• JSP
• J2EE
• MS Visio
• Rational Rose
• Rational ClearCase
• Rational RequisitePro
• Documentum
• Sharepoint
• Mercury TestDirector
• Rational ClearQuest
• MS Office Suite
• MS Project
• TOAD
• Erwin
• Quick TestPro (QTP)
• TestDirector
• WinRunner
• LoadRunner

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Business Systems Analyst

Responsibilities:

• Actively participated in gathering the business requirements by interviewing the Subject matter experts (SMEs) and documented them in a format that could be reviewed and understood by both business and technical teams.
• Producing and managed documentation on release activities to support problem resolution and post-release analysis.
• Created Project Implementation Plan to determine the objectives, milestones, progress mapping, back-out dependencies & Plans.
• Creating Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Requirement Document (FRD).
• Acted as a liaison between business group and Client site and advisories system department to get solutions for the requirements and determining the architecture and design of the To-be system.
• Involving in developing test case objectives to ensure accurate depiction and computation of risk of the securities, reported errors to the appropriate team.
• Developing Traceability Matrix for maintaining/updating current and new system requirements using MS Excel.
• Created requirements, monitored requirement coverage and tracked defects using HP Quality Center.
• Verifying the Business Scenarios on new builds to allow extended testing by the QA team.
• Prepared basic design diagrams including flow charts, data flow diagrams, class diagrams etc using MS Visio following the UML conventions.
• Created business and technical release notes, and presented these to end-users and project stakeholders.
• Forming a bridge between the Project Manager and different teams with effective presentations.
• Prepared project reports for management and assisted the project manager in the development of weekly and monthly status reports, policies and procedures.
• Organized a number of JAD sessions wherein the SME’s, designers, developers and testers could communicate to enhance the quality of the desired product.
• Assisted Quality Assurance team while conducting the User Acceptance Tests.

Environment: Windows XP, Adobe Photoshop, HP Quality Center, UNIX, MS Office 2007, Toad, Java, HTML,Test Partner 6.0,Microsoft Visio, Sharepoint, Windows NT/XP, Oracle, SQL Server, RUP, UML

Confidential, Franklin, TN

Business Analyst

Responsibilities:

• Actively participated in the requirements gathering, requirements analysis and testing phases of project.
• Worked with the project manager for organizing the project activities.
• Provided regular verbal and written status reports to IT management and business community
• Involved in the meeting with Business Process Owners, SMEs and developing business process flows for Application Overview Document.
• Analyzed and translated user-level requirements into a logical design, using UML class diagrams and activity diagrams and created work flow diagrams to explain the change.
• Developed architecture and Scope of Work documents for the application
• Conceptualized primary process flow diagrams using Microsoft Visio and CaseWise tool sets.
• Experience in preparation of deliverables; business process design and workflow, Business Process Modeling, Business requirement documents, detailed business functional and non functional specifications, Ad hoc analysis, Use cases, test cases while assisting in preparation of systems requirements specifications.
• Preformed the role of facilitator to conduct JAD session for requirement gathering.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead.
• Developed Use Cases, Activity diagrams and Sequence diagrams from the requirements based on the UML methodologies using MS-Visio
• Developed and managed Project Plans and Schedules. Managed resolution of Project issues and conflicts.
• Extensively used tools such as Rational Rose, Rational Requisite Pro, UML, MS Visio, MS Project, MS Office, MS Access

Environment: MS-Visio, HTML, JavaScript, SQL Server 2005, Embedded, AS 400, FAME, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, JSP, Java and MS-Access, Windows Server 2003/XP.

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Extensive involvement in capturing the requirements from users.
• Preformed the role of facilitator to conduct JAD session for requirement gathering.
• Interact with business people and stake holders to analyse and create business requirement documents.
• Prepared BRD and then converted these requirements into Functional Requirement Specification (FRS).
• Created the As-is and To-be data flow diagrams for different phase of the project
• Initiated communication with the users and development team.
• Assured all artefacts/signoffs were in compliance with corporate policies and guidelines and archived.
• Extensive involvement in the development of application by using RUP.
• Conducted GAP analysis to find out missing things in project.
• Uses variety of information gathering techniques (e.g., interviews, facilitated sessions) to determine business requirements and technology needs to fulfil the GAP.
• Performed key role in the planning, testing, and implementation of business enhancements.
• Resolves requirements and design issues.
• Involved in the UAT process to check the reliability and acceptability for end users against the original requirements.

Environment: MS Visio, MS Office, Windows 2000/2003 Server, SQL 2005, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, Java/J2ee, Oracle 8i, HTML

Confidential, Fremont, CA

Business System Analyst

Responsibilities:

• Interacted with SMEs of different divisions (Information Technology, Risk and Operations) and established a business analysis and design methodology around the RUP (Rational Unified Process).
• Planned and defined system requirements to Wire Frames with Use Case using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams and Data flow Diagrams in MS Project.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Created and managed project templates, Use Case project templates, requirement types and traceability relationships in MS Visio.
• Developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Involved in Performance Measurement to develop measurable indicators that can be systematically tracked to assess progress made in achieving predetermined goals.
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
• Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.
• Agile Testing methodology: Utilized Quality Center and the agile testing methodology for regression, system integration, and user acceptance system testing.
• Created a Business flow diagram to identify the business flow and the flow of the information, to and fro from the system.
• Created test conditions and validated them with the business people, development team and the PM.
• Involved in design issues and change request management.

Environment: Requirement Analysis, MS Visio (UML), Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, MS Office, Use Case Analysis, Quality Center, Java, and Oracle PL SQL.

Confidential

Business Analyst

Responsibilities:

• Gathered user/business requirements, generated business models and use case analysis
• Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements
• Analyzed and mapped processes (current state/ future state)
• Performed business analysis and assisted project manager in risk analysis of the application
• Effort Estimation, Planning, Scheduling, Tracking and Requirements Management
• Maintained requirements trace ability matrix (RTM), documenting user and system requirements
• Performed Business Process Modeling using Visio
• Used UML and RUP methodology to analyze and translate business requirements into system specifications
• Performed functional testing of the application and helped the users perform UAT

Environment: RUP, UML, MS Office Suite, MS-Project, Windows 2000, ASP .Net, C#.