Business Analyst Resume
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Wixom Mi, UsA
SUMMARY
- Excellent written and verbal communication skills
- Client - site Technical Support Experience
- Remarkable project management skills and a team player
- Strong analytical skills
- Oracle ERP SCM noledge
- Created Logical/Physical data models
- Pursuing PMP Certification
- Experienced in data analysis and reporting using Pivot Tables
- Managed requirements throughout the Software Development Life Cycle (SDLC)
- Experienced in writing SQL queries and optimizing the queries in MySQL
PROFESSIONAL EXPERIENCE:
Confidential, Wixom, MI, USA
Business Analyst
Responsibilities:
- Participated in meetings with business owners, stakeholders and subject matter experts (SME’s) as part of requirements gathering interviews.
- Communicated and interacted on a regular basis with the project manager and development team through different stages of the project.
- Prepared Business Requirements Document to manage, analyze and convert business requirements into functional specifications.
- Worked with the testing team for User Acceptance Testing (UAT), Unit Testing and Integration Testing.
- Developed use cases from requirements and created UML diagrams.
- Collaborated cross functionally with different teams working on the project.
- Assisted with required data analysis, interpretation, corrections and document presentation.
Confidential, Mexico, Phoenix, AZ
Marketing Research Consultant
Responsibilities:
- Conducted primary and secondary research to propose target industries in USA for them to pursue.
- Analyzed market trends in the nearshoring industry in Mexico compared to other offshoring locations like India and Latin America.
- Monitored and controlled the project by creating deliverable timelines and schedules.
- Presented a summary of the strategy recommendations well received by senior management.
Confidential
Intern, Strategy and OperationsMay
Responsibilities:
- Co-authored a Thought Leadership paper on “How the Indian Government and Corporates Should Address the Issue of the Demographic Dividend in the Country”.
- Conducted primary and secondary research to establish the feasibility of the recommendations proposed.
- Analyzed consumer insights and market trends in the education industry in India.
- Presented a summary of the strategy recommendations well received by senior management.
Confidential
Senior Software Engineer
Responsibilities:
- Developed web solutions using backend SQL databases which increased efficiency between cross-functional departments; enabled employees to work remotely from different sites, reduced costs and travel time.
- Redesigned company procedure for on-site client issues. Diagnosed sources of reoccurring technical issues and documented new solution sets reducing the time spent on investigation and resolution of key issues.
- Mentored and trained interns for the company’s operational software; improved immediate intern contributions to the development department.
- Spearheaded new technology approach to rollout patches for existing solutions; independently learned and applied new software expertise resulting in implementing solutions within the specified requirements.
- Collaborated cross functionally by utilizing best practice frameworks and methodologies dat led to better customer feedback.
TECHNICAL SKILLS
Languages: Hindi (native); English (fluent)
Activities: Rotract Club (Youth Wing of Rotary Club): Treasurer, Bangalore, India U-14 State Level Badminton
Computer Skills: Microsoft Office, SPSS, HTML, MySQL, PHP, Oracle R12 ERP