Senior Technical Application Support Analyst Resume
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SUMMARY
- To expand on my given noledge and be able to further my career in clinical informatics.
- Very motivated and organized.
- Goal - oriented and willing to learn.
- Proven to work well as an individual or in a group setting.
- Super User and Implementation experience.
- ITILS foundation certified.
PROFESSIONAL EXPERIENCE
Senior Technical Application Support Analyst
Confidential
Responsibilities:
- Sunquest system lead analyst for all hospitals within teh health system.
- Analyze HL7 messages to troubleshoot interface issues.
- Handle support of teh application through Remedy ticketing system.
- Creating testing plans to assist in testing new interface builds.
Informatics Clinical Coordinator
Confidential
Responsibilities:
- Analyst for McKesson Horizon Expert Orders teh CPOE module.
- Lead analyst for Horizon Physician Portal
- Design, maintain and create new order sets as requested.
- Assist in workflow to facilitate an ease in system usage.
- Work closely with doctors and nursing staff with concerns of teh systemfor both applications supported.
- Writing basic HTML to help with rules and logic of teh ordering system.
- Basic HL7 noledge.
- Lead analyst supporting teh anesthesia application, Metavision.
- Work with anesthesiologists troubleshooting issues with in their applicationand assist in teh upgrade of teh system.
Assistant Lab Systems Manager
Confidential
Responsibilities:
- Support of Sunquest laboratory computer system.
- Creating new lab orders and coordinate testing with downstream systems.
- Assisting nurses and doctors with any concerns with teh laboratory.
- Working to better improve laboratory interfaces.
Lab Assistant
Confidential
Responsibilities:
- Per diem microbiology tech, planting and growing cultures.
- Receiving specimens and prepping samples to be sent to reference labs.
- Assisting and sending lab reports to doctors in a timely manner.
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