SUMMARY

• 6 years of Project Management / Coordination, Business Analysis experience wif full project life - cycle implementations in a 3 Tier Architecture, Database applications.
• Worked closely wif project stakeholders, SME’s and staff to understand the requirements and specifications for new applicants (SME of financial domain Worked on Fixed income, Credit Default Swaps, Stocks, Bonds, Swaps, Options, Asset Allocation, Credit Card, Liabilities, Bonds, Securities and Insurance in different projects).
• Worked wif various SDLC methodologies (Waterfall, Agile, and Scrum).
• Experience in writing queries to extract reports as required by the business using MS SQL Server and Oracle DB
• Extensively worked wif business users to identify information needs, providing a solution to the requirements and initiating process changes
• Involved in SIT, UAT activities.
• Conducted Risk Mitigation based on change request raised by the business community.
• SME in Financial Services, Banking and Insurance domain.
• Well versed wif Project Management cycle (envisioning-support).
• Experience in creating Work Breakdown Structures (WBS), tracking schedules, budgets and milestones, and monitoring daily activities using MS Project and MS Office.
• Excellent skills to improve to implement control to estimate the success criteria wif metrics of business processes, activity tasks, policies and procedures
• Conducted walkthroughs/reverse walkthroughs wif offshore development team.
• Strong experience wif Requirements Gathering via JAD sessions and User Interviews, Fit-Gap Analysis, Cost-Benefit Analysis, Business and Functional Requirements Documentation, and Workflow Diagrams and Documentation
• Prepare Use Cases documents and utilized MS Visio to create UML diagram including documentation use cases, activity diagram to extract business process flows and work flows, their by assisting development and quality assurance team in understanding the requirements.
• Sound Change Management noledge wif proven track record managing Projects while change phase.
• Ability to work independently and in teams to meet business deliverables wif a results-oriented approach.

TECHNICAL SKILLS

Operating System: Windows 7, Vista/XP, Windows 2008, UNIX

Case management Tools: Rational Rose and MS Visio 2008

Reporting Tools: SSRS, Crystal

Languages: ASP.Net, Java, SSIS

Testing Tools: Quality Center, LOTUS Notes

Databases: MS SQL Server 2005/2008, Oracle

Other Tools: SharePoint, MS Office, Clarity, Remedy

PROFESSIONAL EXPERIENCE

Confidential - New York

Business Analyst

Responsibilities:

• Conducted several JAD sessions in order to gather the requirements for different financial products offered by Citibank and Utilizedexpertnoledge onFixed Income Securities, Stock, Interest Rate Derivatives (Interest Rate Swap,Interest Rate Cap/Floor), Credit Derivatives (CDS), Options, Commodity Futures, Mutual Funds, and Portfolio Management.
• Responsible for identifying and maintaining a clear and measurable software development process that is deployable throughout the enterprise using SDLC.
• Ensured all artifacts compiled wif corporate SDLC Policies and guidelines
• Used the different artifacts of the Agile-Scrum methodology to strategize the implementations in different phases of SDLC.
• Supported the Project Manager wif creating detailed Project Plan and assisting in developing, scheduling and tracking project timelines using MS Project and MS Excel.
• Created and documented BRD, FRD and Use Cases.
• Facilitated Joint Requirements Planning (JRP) sessions between technical, business and regulatory teams to ensure that requirements were being met, and to resolve issues during the development phase.
• Facilitated JRP Sessions for communicating and managing expectations wif the business user and led JAD sessions wif a business and technical units of 8 for further detailing of requirements, understanding of workflow, as well as assigning priority levels to various requirements.
• Conducted various analytical requirements gathering JAD sessions and wif the halp of presenting various scenarios halped the business and technical team to reach an agreement on a range of ambiguous business deadlocks.
• Assisted PM in setting realistic expectations and in evaluating the impact of changes on the organization.
• Reported and conducted ongoing analysis to ensure project milestones are on target or achieved. Monitored and controlled project progress against baseline work plan.
• Performed Gap Analysis to understand the shortcomings of the existing system and evaluated the benefits of the new system and generated workflows.
• Provided Key inputs in working wif users in defining project and system requirements
• Successfully delivered the reporting ability wif the halp of engineering
• Followed the adaptive RUP framework for the Project life cycle (PLC)
• Tested the application using functional and regression testing on various browsers such as Internet Explorer and Mozilla Firefox.
• Worked on the presentations for the workflow diagrams using Visio and Power Point
• Involved in back end testing using SQL Queries on Microsoft SQL Server 2005/2008
• Interacted wif user requirements managing the change control process, and updating existing documentation
• Developed product launch plans and created new product requirements based upon input from customers and competitive analysis
• Provided overall project management to multiple projects successfully completing them on schedule and wifin budget and also managed Change processes while managing Projects.

Environment: Windows XP, SQL Server 2005, MS Visio 2008, MS Excel, and UML, Agile, Scrum, Clarity, Quality Center, Remedy

Confidential - New York, NY

Business Analyst

Responsibilities:

• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration wif stakeholders
• Worked on Fixed income resources like securities bonds, corporate loans, Corporate Bonds, as well as Personalized fixed Income Bonds, Preferred Stocks and Pensions.
• Participated in SLA(Service Level Agreement) writing for different financial products and insurance products like Personal Insurance, General Insurance, Property and Casualty Insurance, Car Finance, Personal finance, Education Loan, Housing Loan and many more.
• Adopted Agile methodology wif emphasis on its six best practices for iterative and incremental development. Documented the artifacts throughout various phases. Conducted analyses of Business requirements and System specifications.
• Collaborated wif sales and marketing teams, third-party technology distributors to facilitate communication for successful project launches.
• Gatheird Business requirements and interacted wif Project Manager (PM) and Subject Matter Expert (SME) to get better understanding of the business process.
• Used MS word & Visio for creating use cases, workflows and sequence diagrams according to UML methodology thus defining the Data Process Models.
• Conducted business analysis, project assessment and feasibility determination, analyses of data feed requirements for products
• Implemented numerous business optimization projects and reporting tools that improved efficiency, reduced expenses, labor costs, and maximized profit by automating outdated manual processes
• Designed reporting capabilities to perform allocation management, utilizing the Business Intelligence tools and SQL Server 2008 to generate the reports to be consumed by the higher management
• Analyzed the data and summarized the data using pivot tables in MS Excel
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Prepared and maintained the Requirements Traceability Matrix.
• Responsible for documenting and developing Business Rules and metrics based on business needs financial requirements and processes.
• Conducted meetings wif Blue roads to understand and finalize the Partner Relationship Management program.
• Prepared the Project plan, tracked schedules, timelines and budgets, and monitored daily tasks using MS Project and MS Excel.
• Interacted wif all development and QA teams to review and resolve various issues during the development and testing phases.
• Developed monthly status reports for management review.
• Created PowerPoint presentations and project updates for management review
• Managed Change process under the guidelines of Project Manager.
• Successfully collaborated wif the development, UI and testing teams to make sure that the deliverables met wif the requirements provided.

Environment: MSOffice 2010, MS Visio, UML, SQL Server 2005, Agile, Clarity, Remedy, Lotus Notes, SharePoint

Confidential - New York

Business Analyst

Responsibilities:

• Documented client business requirements by leading and participating in Client Environment Analysis sessions
• Analyzed and validated business, functional and non-functional requirements. Liaised between the clients and developers to ensure that all the technical requirements are achieved
• Effectively adhered to project plans, ensured that projects are completed on time
• Created and updated process flow charts and flow documents.
• Organized weekly project status and task review meetings.
• Conducted review and sign off of process documents by process owners.
• Provided process improvement recommendations to senior management.
• Evaluated current process for metrics recommendation - assist Project Manager’s and Management in establishing metrics when necessary.
• Created business process workflow diagrams (Activity Diagrams)
• Created the process workflow diagrams using Visio and mapped out the process to document various process flow diagrams
• Extensively used UML to develop and refine the class model Use Cases
• Researched, tested and submitted system defects reported by the client
• Used guidelines and artifacts of the Agile to strategize the implementations in different phases of SDLC
• Developed test scenarios and implemented test plan. Assisted in testing the application and reporting the bugs to the development team
• Communicated at multiple levels wifin the organization as well as the clients

Environment: Rational tools suite, Agile, MS Project, Windows XP.

Confidential

Jr. Business Analyst

Responsibilities:

• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Conducted interviews wif key business users to collect requirement and business process information.
• Teamed up wif Insurance advisors to perform market survey and learn client requirements to assist technical team in Software development.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.
• Created Data Flow Diagrams, Activity diagrams and Use cases for the audit planning process.
• Coordinated in developing test scenarios, test cases and implemented test plan wif QA team.
• Developed PowerPoint presentations for monthly meetings wif upper management.
• Assisted in development of training materials for new technology and process improvement.

Environment: UML, RUP, SDLC, MS Office Suite, Rational Rose, Windows 2000.