OBJECTIVE

• To efficiently utilize my skills and expand my noledge through teh organization that helps in teh professional growth while being resourceful, innovative and flexible in teh field of Information Technology, Business Analysis and Software Quality Assurance.

SUMMARY

• Over 6 years of extensive experience as a Business Analyst in Software Development Life Cycle (SDLC), business(BR) and functional requirement gathering, analyzing requirements, business process design and software validation.
• Has Experience conducting Discovery sessions too gather Requirements from client. These sessions are teh initial stages for talking to client.
• Used Rally Agile Software and Solutions to drive business agility.
• Uses Rally Agile Software to measure performance and align teh work in terms of business value.
• Experience in documenting Systems Design Specifications, Systems Requirements Specifications (SRS), Functional Specifications Design(FSD), Business Requirement Documents (BRD),CRS.
• Has strong interpersonal skills which includes facilitation, interviewing, Presentation, Leadership and negotiation skills
• Has Strong Interpersonal, Communication and Presentation Skills.
• Experience writing wif SOCN(Statement of Clinical Need) documents.
• Experience wif Scrum Framework.
• Used PEGA (CRM) tool to manage business process and workflows.
• Experience working wif Middle Office Operations.
• Having noledge of Water Fall model, Iterative Waterfall Model Prototype Model, RAD Model, V Model and also of different kinds of methodologies such as Rational Unified Process methodology (RUP), agile methodology.
• Developed UML diagrams such as Use Case diagrams, Sequence diagrams, State Chart diagrams, Class diagrams, and Entity Relationship diagrams. Also developed Data Flow Diagrams(DFD).
• Has good Project Management, Interview, Presentation and Facilitation skills.
• Good noledge of SQL Queries, datawarehouse and Data Ingestion and Relational databases.
• Having good grasp in coordinating and communicating between Developers, QA Teams, Management, QA and project leads and stakeholders to keep them informed at all teh times about teh development and teh open issues.
• Actively used Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD), Joint requirement Development (JRD) sessions wif Business users, SME’s and Stake holders alike in gathering requirements, collating and analyzing them to identify teh real business need.
• Excellent in performing Gap Analysis to check teh compatibility of teh existing system infrastructure wif new Business Requirements, Cost Benefit Analysis (CBA), SWOT analysis, forecasting and traceability matrix.
• Excellent communication, analytical, interpersonal, presentation and troubleshooting skills.
• Having good experience in developing Test Cases and Test Plans. Good Knowledge for Integration Testing, User Acceptance Testing, System Testing, Unit Testing and Regression Testing.
• Having excellent noledge for different Test Strategies i.e. White Box Testing and Black Box Testing.
• Expert inBusinessrequirements gathering,BusinessProcessflow,BusinessProcessModeling(BPM),BusinessProcessRedesign,BusinessProcessReengineering (BPR), Automation and Manual Testing
• Experience working on JIRA Software for Issue Tracking, Bug Tracking and Project Management.
• Experience in conducting and maintaining RTM (Requirement Traceability Matrix).
• Experience in Business Process Re - engineering (BPR), to make current process more TEMPeffective.
• Worked wif Java Technology to develop applications and also wif different mainframes such as COBOL, CICS, PROC, DB2.
• Worked wif SailPoint (Priviledge Access Management tool ) to provide Identity and access management(IAM) for teh security and business discipline that "enables teh right individuals to access teh right resources at teh right times and for teh right reasons."
• Worked wif SailPoint ( Priviledge Access Management tool ) software to provide Identity and Access Management (IAM) foridentity and access management solutions which helps to strengthen compliance and reduce risk by protecting and monitoring user access in today's multi-perimeter environments.
• Has worked on Identity & Access Management project delivering a suite of security tools to help provide an Identity Management system and web-based Single Sign On to a wide range of applications for a geographically diverse user base
• Worked wif SailPoint software to provide IAM ( Identity and Access Management) concepts wif considerable experience wif Directory Services Architecture, LDAP Application integration and Implementation, custom schemas.

TECHNICAL SKILLS

Tools: MS-Project, MSOffice, MS Visio, MS (Excel, Word, PowerPoint) . Business Intelligence tools, Rally Agile Software, IBM Rational Rose, HP Quality center, Rational Requisite Pro.

Database: SQL, MySQL, Oracle 7.x/8.x/9.x .

Known Scripts/Languages: HTML, PHP, Java, JavaScript, CSS, SOAP, Web Services, LDAP, JQuery, SQL, C#, .Net MVC

Application/Web servers/OS: Apache 2.0.52, WebLogic8.1.6, Windows XP.

Testing Tools: Load Runner, Win Runner, HP Quality Center

Methodologies: Agile, Waterfall, RUP

Industry Domain: Finance, Health care, Insurance, Bank

Workflow Tools: MS office, Excel Macros, MS projects, MS Visio.

Reporting Tools: Business objects, COGNOS

PROFESSIONAL EXPERIENCE

Confidential, Harleysville, PA

Senior Business Analyst

Responsibilities:

• Conducted Discovery sessions too gather Requirements from client.
• Gatheird and documented Functional and Non Functional Requirements, Business Requirements (BR), User Requirements. Created BRD, CRS, FSD and SRS documents.
• Involved in design and development of on premise application using MicrosoftDynamicsCRM2015, SDK, Java script, VS 2012, C#, ASP.NET and SSRS Reports.
• Interviewed teh Subject Matter Experts (SMEs) from Financial, Advisory, legal departments for gathering requirements and acted as a liaison between teh technical team and teh end users.
• Work wif client to understand teh requirements by Discovery workshops.
• Assisted in creating Project Plan, Project Tracking, Designed Requirements Planning and Management document, Project tracking & Project Reporting.
• Assessed client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs.
• Developed and updated functional use cases and conducted business process modeling (UML) diagrams and DFD diagrams to explain business requirements to development and QA teams..
• Performed Requirements Elicitation through Use Cases, conducted JAD session, JRD sessions and RAD (Rapid Application Development) sessions wif stakeholders.
• Worked on To develop applications for Property and Casualty Insurance.
• Work wif project team on:planning, analysis, requirements, design & testing and training for production development.
• Worked on to create application for Property Insurance for customers to protect a property against financial losses.
• Worked on to create application for Casualty Insurance application (Automobile Insurance).
• Worked on to create Ecommerce insurance website for Confidential for different domains such as for Health Insurance, Property Insurance and Auto Insurance.
• Worked wif Oracle Hyperion Planning (agile planning) solution to support Confidential wide planning, budgeting, and forecasting using desktop, mobile and Microsoft Office interfaces.
• Involved inmanual, functional, system and regression testing in an agile development environment. Mainly focused on UAT and Unit Testing.
• Gatheird Requirements through IBM Rational Rose
• Used data warehouse to Analyze teh data of customers.
• Involved in generating test plans, test cases and test specifications as per Business requirements.
• Used Scrum Framework for Managing Product Development wif various
• Worked wif JIRA Software for Issue Tracking, Bug Tracking and Project Management.
• Performed GAP Analysis and Risk analysis of existing system and evaluated benefits of new system.
• Assisted project leader for project management and delivering projects.
• Performed GAP analysis of business rules, business and system process flows, user administration and requirements.
• Developed requirements traceabilitymatrix(RTM) to trace teh requirements wif test cases.
• PHP pages were developed using Dreamweaver and CSS for actual ecommerce web development.
• Designing team was involved to develop product catalog.
• SSL certification for electronic funds transactions.
• Liaised between client and Siebel teams as PM to ensure work met client requirements. Communicated to Siebel team when business requirements changed.
• Extensive usage of analytical, collaborative and operational customer relationship management (CRM) like Siebel, Salesforce, and Sugar.
• Tested teh Applications compatibility on different browser versions of IE, Firefox and Safari.
• Developed related PowerBuilder objects like (windows, data windows, User Objects) and Database Objects like (Stored Procedures, packages, functions, types, Tables, views etc.) using Oracle PLSQL.
• Identity ManagementSME.Hosted and ran Identity and Access Management workshop to architecturally plan and detail a multi-work stream IdM effort utilizing BMC Identity Manager for .Net, MIIS, Pass Logix V-Go, and Tivoli Access Manager.
• Reviewed and identified gaps in current state IAM (Identity and Access Management) environment, including IAM (Identity and Access Management) business processes/workflows, application inventory, technical architecture, and functional/technical requirements document.
• Used SailPoint to provide Identity and Access Management (IAM) to authenticate, authorize, user management to provide people wif right access at proper time.
• Worked wif Identity and Access Management technology (IAM) to initiate, capture, record and manage various user identities and their access permissions. Worked wif these tools to ensure that all services are properly authenticated, authorized and audited.

Environment: Microsoft Visio, Agile, MS-Office (Word, Excel, PowerPoint), J2EE, MS Project, SDLC, Java, JSP, MS SharePoint, Informatica, COBOL, PROC, JavaScript, DB2, Oracle SQL, PL/SQL, Rally, Siebel, IBM Rational Rose, HP Quality Center, HTML, PHP, CSS, PowerBuilder 10, Oracle 10G, Windows XP, UNIX, Priviledge Access Management tool ( SailPoint)

Confidential, Rochester, MN

Business Systems Analyst

Responsibilities:

• Conducted Discovery sessions too gather Requirements from client.
• Worked closely wif teh business owners; conducted formal interviews, live Meetings and JAD sessions to identify requirements and functional specifications.
• Work wif client to understand teh requirements by Discovery workshops.
• Gatheird Business Requirements (BR).
• Involved in generating test plans, test cases and test specifications as per Business requirements.
• Worked wif data warehouse to store current and historic data for patients which was used for creating analytical reports for noledge throughout teh Enterprise.
• Used data warehouse to analyze teh data of customers.
• Performed Requirements Elicitation through Use Cases, conducted JAD session, JRD sessions and RAD (Rapid Application Development) sessions wif stakeholders.
• Interviewed teh Subject Matter Experts (SMEs) from Financial, Advisory, legal departments for gathering requirements and acted as a liaison between teh technical team and teh end users.
• Used Agile Methodology to develop teh system and created Business Requirement documents (BRD), Functional Specification Design (FSD) Document and also Software Requirement Specifications (SRS) document, CRS. Clinical Need).
• Conducted and controlled brainstorming sessions and interview sessions wif client to gather requirements.
• Conducted analysis on business needs, critical success factor.
• Created ad roc reports for teh business management.
• Created UML diagrams such as Use Case diagram, activity diagrams, sequence diagram in MS Visio. Also developed DFD diagrams.
• Used Scrum Framework to improve business process.
• Worked wif cross-functional teams for building use cases, demonstrating teh business requirements, developing business models; Designed and developed business flow diagrams, Object Oriented models using MS Visio.
• Worked wif testing team in developing teh test plan, test conditions, test cases based on business requirements and technical specifications.
• Involved in UAT process and coordinated wif teh UAT team to get teh feedback to make change requirements document.
• Use Scrum to improve teamwork, communications and speed.
• Worked wif HIPAA standards(Healthcare) for architecting, integrated HIPAA, medicare solutions.
• Worked wif HCPCS Codes to develop an application for MayoClinic.
• Worked wif Affordable Care Act(ACA) to give better health reforms to customers.
• Extensively interacted wif teh stakeholders and teh IT Department in finalizing teh requirements according to teh HIPAA Regulations.
• Validated teh following: 835 (Health Care Claims Payment), 837I, 837P, 837D transaction files.
• Involved in teh full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Well versed in ICD-9 to ICD-10 conversion and HIPAA compliance.
• Experience working in health care services regulatory environments in compliance wif Health Insurance Portability and Accountability Act (HIPAA), Affordable Care Act (ACA), International Classification of Disease (ICD), Medicaid Information Technology Architecture (MITA), Medicaid Management Information System (MMIS), Management Administrative Reporting Subsystem (MARS) and Electronic Data Interchange (EDI).
• Worked to develop RX Claims Applications . Made an Application where Individuals can claim for Medicare.
• Worked on NPS (NASCO Processing System), QTP (QUALITY TESTING) including claim adjudication
• Experience working on JIRA Software for Issue Tracking, Bug Tracking and Project Management.
• Performed GAP Analysis and Risk analysis of existing system and evaluated benefits of new system.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Developed requirements traceabilitymatrix(RTM) to trace teh requirements wif test cases.
• Tested teh Applications compatibility on different browser versions of IE, Firefox and Safari.
• Developed an Ecommerce website for Confidential for Healthcare application.
• Define teh requirements and facilitate teh delivery of services and processes to support internal and external users wifidentity,accessand compliance requests. Provide support forIdentityand AccessManagement(IAM) functions
• Reduced up to 75% of processing time for mostIAMoperation while providing safer and more precise results
• Worked wif SailPoint to provide Identity and Access Management(IAM) concepts to manage data related to user identity and user authentication and control access over data and functions in order to control what users of computer network can and cannot access.
• They ensure confidentiality, integrity, and availability of information.
• Developed and maintained LDAP directory architecture and business continuity plans.
• Implemented and tested configurations for LDAP servers and schemas.
• Supported WebLogic installations and administered Access management product suite.

Environment: Microsoft Office Suite 2007, MS Visio, MS Excel (Macro), HP Quality Center, SQL Server Management Studio 2005/2008, MS SharePoint, IDM, Javascript, HIPAA, HEDIS, Oracle Ebiz Suite, Oracle General Ledger, COBOL, DB2, Rally, Siebel, IBM Rational ROSE, JIRA, HP Quality Center, HTML . CSS. PHP. Dreamweaver, PowerBuilder 9

Confidential, Herndon, VA

Business Analyst

Responsibilities:

• Conducted Discovery sessions too gather Requirements from client
• Conducted comprehensive Business Analysis by working wif end users and other stake holders to identify teh system, operational requirements, and proposed enhancements.
• Developed modifications for mortgage and lending applications which interfaced to an external Cendant client. Primary language was Powerbuilder wif an Oracle 8i database where Oracle procedures and functions were also developed.
• Developed an ecommerce website for Confidential .
• Interviewed teh Subject Matter Experts (SMEs) from Financial, Advisory, legal departments for gathering requirements and acted as a liaison between teh technical team and teh end users.
• Gatheird Business Requirements (BR).
• Gatheird business requirements from SME’s and drafted business requirement document (BRD), FSD and SRS documents, CRS.
• Conducted JAD and RAD sessions to gather requirements.
• Involved in generating test plans, test cases and test specifications as per Business requirements.
• Performed Requirements Elicitation through Use Cases, conducted JAD session, JRD sessions and RAD (Rapid Application Development) sessions wif stakeholders.
• Created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
• Mainly focused on User Acceptance Testing (UAT).
• Performed scope analysis for teh project requirements.
• Understood teh Business Logic, User Requirements & developed Design & User Interface Specifications.
• Assisted in developing test scenarios, test scripts & test data to support unit & system integration testing.
• Worked wif Data Warehouse for reporting and data analysis.
• Provide Support during Development, Resolve issues during System Test/QA phase
• Implemented teh project using Waterfall/Agile methodologies.
• Designed framework and strategy forBusinessProcessManagement (BPM) to standardize all businessprocesses resulting in a 10 month ROI.
• Performed GAP Analysis and Risk analysis of existing system and evaluated benefits of new system.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Gatheird Business Requirements (BR).
• Developed requirements traceabilitymatrix(RTM) to trace teh requirements wif test cases.
• Tested teh Applications compatibility on different browser versions of IE, Firefox and Safari.
• Developed related PowerBuilder objects and GUI for teh new module.
• Used RSA( Priviledge Access Management tool ) to Identity and Access Management (IAM) to authenticate, authorize, user management to provide people wif right access at proper time.
• Worked wif RSA ( Priviledge Access Management tool ) to Identity and Access Management technology (IAM) to initiate, capture, record and manage various user identities and their access permissions. Worked wif these tools to ensure that all services are properly authenticated, authorized and audited.

Environment: Windows XP/2000,, SQL Server 2008, MS-Project, MS-Office Suite, Visio, QTP, Mercury Test Director, JavaScript, COBOL, CICS, PROC, Java, SQL, PL/SQL, Rally, Siebel, IBM Rational ROSE, JIRA, HP Quality Center, PowerBuilder 9

Confidential

Business Analyst

Responsibilities:

• Conducted Discovery sessions too gather Requirements from client.
• Facilitating & collaborating wif project stakeholders for smoothBPMdevelopment & deployments
• Lead, brainstorms and mentor middlewareBPMDevelopment teams in offshore/onsite model.
• Prepare project plan, road maps, and advice and integrate & facilitate wif various project stake holders and partners.
• Leading, mentoring onsite/offshore development teams
• Implement industry best practices, audit & review development code and infrastructure environments.
• Performed requirement gathering and analysis by actively soliciting, analyzing customer requirements and prepared teh requirements specification document for teh application.
• Developed UML diagrams and data flow diagrams in Visio.
• Created BRD, FSD and SRS documents.
• Gatheird Functional and Non Functional Requirements, Business Requirements and User Requirements. Used Agile Methodology to develop teh system.
• Worked on To give individual customers Retail Banking.
• Worked on to create an application for Confidential Bank which included Services for Retail Banking such as savings and Transaction accounts, mortgages, loan, debit cards and credit cards.
• Performed Requirements Elicitation through Use Cases, conducted JAD session, JRD sessions and RAD (Rapid Application Development) sessions wif stakeholders.
• Analyzed and mapped source to target mappings using Tool CDMA (Code and Data Mapping Application) .
• Worked wif datawarehouse concepts for data cleaning, data integration, data transformation and also a periodic data of refreshing.
• Participated in data modeling sessions, business rule definition and validation.
• Updated requirement documents as per business user feedback and changes. Involved in generating test plans, test cases and test specifications as per Business requirements. Integration Testing, Unit Testing and System Testing were done. Mainly focused on User Acceptance Testing (UAT).
• Involved in conducting manual and automated testing at various phases of teh project development
• Experience working on JIRA Software for Issue Tracking, Bug Tracking and Project Management.
• Worked for Confidential Bank for teh creation of, automatedloanprocessingonline system forloan processing, underwriting and approval of teh mortgage application. Teh kernel of teh project functional features is that teh eligibility of an applicant for teh mortgage can be checked wifout creation of teh user account but only by filling teh preliminary application details. Teh customer can also compare theloanoffers according to teh applicant goals in an expeditious and exemplary manner.
• Performed GAP Analysis and Risk analysis of existing system and evaluated benefits of new system.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Developed requirements traceabilitymatrix(RTM) to trace teh requirements wif test cases.
• Perform daily operations of Quantitative Risk Management (QRM) on mortgage banking system which includes analysis of market data inputs, validations, trade and pool maintenance and settlement processing, servicing multiples update, and other necessary parameter updates
• Used Identity and Access Management (IAM) to authenticate, authorize, user management to provide people wif right access at proper time.

Environment: DB2, CDMA, ERWIN, Data stage, Informatica, Cristal Reports, SQL, Siebel, MS Visio, SharePoint 2010, Java, JavaScript, COBOL, Rally, Siebel, IBM Rational ROSE, JIRA, HP Quality Center