EXPERIENCE SUMMARY

• 11+ years of experience in the IT industry.
• 6+ years of Project Management and Business Analyst experience with excellent skills in project management, leadership and the ability to deliver quality results on time and within budget.
• Ambitious, creative and dedicated technology professional with strong background in evaluating and defining Business requirements for complex application projects. Skilled in interacting with clients and supporting a variety of projects spanning the entire Software Development Life Cycle.
• Strong Problem - solving, Decision-making and Negotiation skills when interacting with project teams as well as internal and external Stakeholders.
• Excellent communication and analytical skills.
• Subject matter expertise in Prepaid cards, reloadable cards and Gift cards. Extensive Knowledge in Banking & Financial domain with understanding in Cards and Payments, Capital Market, Investments.
• Expertise in Risk management, fraud/compliance, Anti-money laundering, Operations, Supply chain management and Data warehousing
• Proficient in the Project Management processes & Knowledge Areas - Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk and Procurement.
• Proficiency in the analysis and data modelling/data mapping of complex business processes with Visio or similar tools.
• Highly skilled in handling B2B portal development, Web services, Interactive projects, data migration and application decommissioning projects.
• Hands-on functional experience in cost accounting, financial planning and analysis, budget management, resource management and procurement through CLARITY tool.
• Highly skilled to plan/manage small to large-scale projects ranging between $10K to $1 million, long-duration software development projects. Managed teams ranging between 10 to 30 resources.
• Extensive knowledge in Solution Delivery Life Cycle - Agile & Waterfall Methods
• Ability to co-ordinate effectively with project stakeholders.
• Acts as a liaison between Business, Project Managers, Users and Technology groups.
• Gathers requirements for the project, co-ordinates Risk Management.
• Analyzing existing system, identifying and defining project requirements, preparation of impact analysis document, provide input to technical design.
• Defining methods to reduce the time and give the best quality deliverables through Quality Management Process.
• Ability to create/manage detailed Project Change Request across the specific key project areas
• Ability to track Preparing Process flow of whole project in different project cycles.
• Ability to handle projects through checkpoints and project governance.
• Proficient in MS Excel, MS Word, MS PowerPoint, MS Visio and MS project.
• Driving discussions, scheduling, facilitating meetings, publishing minutes of meetings and maintaining action items
• Experience working in environment with a mix of onsite-offshore Global Delivery model.
• Excellent execution and documentation skills. Strong sense of Ownership and Responsibility.

TECHNICAL SKILLS

Business Modeling Tools: MS Visio.

Software Methodologies: SDLC, Agile, RAD.

Office Tools: MS Office Suite.

Project Management: MS Project, Clarity, SharePoint

Operating Systems: Windows

Databases: DB2, Oracle 8i, SQL Server.

IBM Technology: COBOL, JCL, CICS, IMS DB, VSAM, File Aid, Change Man etc.

Microsoft Technologies: Visual Basic 6.0, ActiveX.

Java technologies: Java Applets, Servlets, JSP, RMI, Swing, JDBC etc

Soft Skills: Presentation Skills, Interpersonal Communication/ Team Player skills, Personal grooming and etiquette, Mentoring & Time Management

PROFESSIONAL EXPERIENCE

Confidential, Salt Lake City, UT

Sr. Business Systems Analyst

Responsibilities:

• Managed multiple software development projects including project definition, planning, execution, risk management, risk mitigation, issues, work estimates, task breakdown, scheduling and resource allocation monitoring and controlling.
• Responsible for delivering projects on time, on budget and with high quality. Also, to ensure adherence to all AMEX processes such as Method/1 and System Architecture reviews(i.e. SAR)
• Ensures that project status is clearly communicated to key stakeholders on a regular basis and using agreed consistent content and supporting metrics for product steering meetings.
• Collaborate with fellow project managers to optimize project management practices and processes.
• Lead and conduct focused, effective meetings with diversified groups. In agile team environments, plan and facilitate daily stand-ups, and story grooming meetings.
• Responsible for analysis of High Level Business Needs and creating detailed application specific requirements.
• To lead PDP, Requirement Gathering meetings and Joint Application Development (JAD) sessions with Clients including stakeholders, business unit owners and end users.
• Forecasting, Budgeting, Cost and Resource Management
• Generates project and financial reports/ scorecards and trends.
• Control and Monitor quality of deliverables.
• Experienced in mentoring and leading off shore resources to deliver timely high quality deliverables.
• Motivate project team to overcome barriers and embody a culture to exceed customer expectations.
• Monitoring and reporting project risks and coordinating risk resolution by determining mitigations and contingencies.
• To ensure adherence and compliance of the TDC (Technology Due Care), PSR (Physical Site Review), VTA (Vendor Threat Analysis) and SGA (Security Gap Analysis) for 3rd Party Vendors.
• Excellent track record to manage and deliver projects within the constraints of Time, Cost and Scope with no compromises on Quality.

Confidential

Project Lead/BA Role

Responsibilities: -

• Responsible for key project deliverables across multiple initiatives and projects were met within timelines and with a high level of quality.
• Coordinate with Business users for performing User Acceptance Testing.
• Responsible for the preparation of documents such as the Business Systems Analysis report (i.e. BSAR), Business Systems Design report (i.e. BSDR), Test report and Project Plan.
• Responsible for estimating resource efforts and the resource planning for the project.
• Coordinated with varied interfacing systems based out of Phoenix (US), U.K, Chennai, Bangalore and Mumbai ensuring smooth project implementation(s).
• Reviewed Implementation activities, MQC updates, System Testing, Low-level design, Coding and Unit test results.
• Conduct requirement prioritization session/Risk based testing.
• Providing the onsite team with a daily status on the various tasks undertaken at offshore.
• Tracking and monitoring the issues encountered during the project.
• Responsible for Quality related activities i.e. Task allocation and SCM activities.
• Ensured a high level of cohesiveness and morale within the team by seeking constant feedback from team-members.
• Providing coaching and mentoring to team members

Confidential, Detroit, MI

Technical Lead

Responsibilities: -

• Interfaced and coordinated with Business teams to obtain project requirements.
• Lead role in Requirement Analysis and the High Level System Design.
• Responsible for leading and coordinating with the offshore team towards completion of low level system design, Build and Test efforts.
• Provided status reports and delivered presentations to senior management including Business user(s) and Clients.
• When at offshore, interfaced with the Business via email/conferencing for query resolution and status update.

Confidential

Analyst Programmer

Responsibilities: -

• Lead role in gathering Requirements and writing functional and technical specifications.
• Responsible for the development and Enhancement of Batch and Online programs and Screens.
• Mentored junior team members and was responsible for the review of the Low-level design, Coding and Unit test results.
• Key role in providing offshore support for critical onsite projects.

Confidential

Analyst Programmer

Responsibilities: -

• Reporting using Crystal Reports, VB and SQL Server.
• Responsible for the preparation of Impact Analysis documents and Unit test plans.

Confidential

Analyst Programmer

Responsibilities: -

• Responsible for the preparation of Impact Analysis documents and Unit test plans.
• Assignments in Visual Basic 6.0 included the provision of functionality whereby a multiple column, upto a 5-level sort, using VideoSoft’s VSFlexGrid was made available to the client.
• Assignments in Java included JavaScript additions, Interface improvements and the automation of PAA (Profit Attribution Analysis).