SUMMARY

• Over 6 Years of experience primarily in the Business Analysis, Data Modeling, Project Management, Design, Development and providing the Excel VBA based Reporting Solutions using the Microsoft Office suite as well as Object Oriented concepts in the HealthCare, Pharmaceutical, Insurance and Financial Industry.
• Thorough understanding of all the phases of Software Development Life Cycle (SDLC) and specialized in employing different models such as Rational Unified Process (RUP), Waterfall and Agile scrum methodologies.
• Skilled in developing Business Requirement Documents, Functional Requirement Specifications and preparing Requirement traceability matrix (RTM).
• Experience in interviewing Business users & SME providing recommendations to resolve issues for various business/technical groups & defining strategic solutions to business problems in a multiple project environment.
• Broad experience in developing data flow diagrams, workflows, wireframes, class diagram, Use Case diagrams, Sequence diagrams, Activity diagram and data modeling using Unified Modeling Language (UML) tools such as Rational Rose and Microsoft Visio.
• Extensive experience in requirements elicitation through Joint Application Development (JAD) sessions with stakeholders, SMEs and end users.
• Conducted Gap Analysis to compare As - Is and To-Be businessprocesses; identifying Cost-Benefit, Risk, Cause-and-Effect, and SWOT Analysis.
• Good knowledge and extensively used RDBMS, Oracle, SQL, and PL/SQL along with MS SQL administration, SQL Enterprise Manager, Data analysis and reporting.
• Experience in reverse engineering existing system in order to change the business process
• Test Case writing (manual/automated test cases) and Conducting Tests (Integration testing, Regression testing), Black Box/White Box testing, UAT (User Acceptance Testing).
• Writing Manuals (System guides, training material for business users and Deployment guides).
• Excellent communication and interpersonal skills with experience in communicating with business users and technical engineering teams alike to ensure the coherence and success of the projects.
• Creative person with capability to provide out of the box solutions to business problems in very fast paced environments.
• Extensive cross national and cross cultural experience.
• Excellent management, negotiation and people skills.

TECHNICAL SKILLS

Methodologies: RUP, SDLC, Waterfall, Agile

Business modelling tools: Rational requisite pro, MS. Visio, MS. Office suit, rational rose, UML, MS Project, Rational Soda, Axure, Power BI

Analysis and design: Use case diagrams, Process flows, Requirements gathering, wireframes

Application Software: MS Outlook, SharePoint, PeopleSoft

Databases: MS Access, Oracle, MY SQL Server

Defect tracking tools: Clear Quest, JIRA

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Identified and collected business requirements through conducting interviews and Joint application development (JAD) sessions involving all key stakeholders, businesses, operations and technical resources.
• GatheredBusinessRequirements from theSubject Matter Experts (SMEs)and documented the requirements in theBRD.
• Recognised ineffeciencies in key areas of the monthly reporting process including data accuracy, process time and intended functionality and provided recommendations in a pro-active manner.
• Converted business requirements to Functional Specifications documents (FSD) with the elaboration of requirements and detailed use cases.
• Worked with business and technical teams constantly to keep them informed with the latest updates of requirements.
• Shared the details of the information and documents using Share Point Online.
• Developed Business process Models using RUP (Rational Unified Process) and visualized the use cases, activity, state transition and sequence diagrams using MS Visio.
• Created traceability matrix for generating link between system requirements and its corresponding test cases using automatic tool Fast Val.
• Mocked the required reports ( by visualizing and Exploring the data) for day-to-day review of the supplier data using Power BI
• Maintained comprehensive project documents and reports with greater consistency by automatically extracting data from various project tool databases using Rational Soda.
• Shared the documents and reports internally using the web application Share point to update team members and for further discussions
• Created Data Flow diagrams and data models - conceptual and logical models, using MS.VISIO, to help developer in designing database schema and creating relational tables.
• Provide technical and procedural support for User Acceptance Testing (UAT)
• Prioritizing and Communicating open issues and project risk/mitigation plans to UAT teams
• Coordinating with UAT team to facilitate testing strategies.
• SupportedPL/SQLdevelopment for Contingency and Internal Audit Reports.
• Prepared detailed test cases by analyzing technical requirements.
• Handle responsibilities of analyzing test results and troubleshooting environment issues.

Environment: UML, MS Visio, MS Office suit, rational soda Power BI.

Confidential

Business Analyst

Responsibilities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain BusinessRequirement Documents, supporting documents with essential business elements and detailed definitions.
• Identified data points in the workflow to generate approval process data and worked with the dev team for instrumentation of the same
• Facilitated JAD sessions with management and development team to refine functional requirements.
• Converted the requirements to user stories and added it into JIRA instance to customize workflows - condition, validation and post functions, which easily helps in the automation of approval process.
• Developed As-is and To-be business process analysis to easily know the current and future process.
• Assigned tasks among development team, monitored and tracked progress of project following agile methodology.
• Designed the automation of the system generated email notifications and timing based reminders for each phase of project approval process and worked with the technical team for implementation.
• Shared the details, changes, updates made to the project using SharePoint and Pre- built workflow templets
• Created mock-up forms in axure for better visualization and understanding of software to be developed

Environment: MS Visio, axure, Excel, Jira, MS Office suit, Share Point

Confidential

Business Analyst

Responsibilities:

• Responsible for participating in all aspects of product life cycle management from concept through execution .The position required a thorough understanding of market demands and technology trends.
• Gathered the data on purchase order and inventory from the reports maintained in sage software.
• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Prepared BRD's after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Maintained relationships in Requirement Traceability Matrix linking BusinessRequirements to Functional requirements and Functional Requirements to Systems Requirements using MS Word table.
• Created interactive dashboards and reports with visualization using Power BI by pulling the data from SQL server and Excel spread sheets.
• Pivot charts and tables, and data surfing was performed using SharePoint Enterprise.
• Developed UML Use Case Diagrams and a detailed project plan with emphasis on deliverables.
• Maintained the Project Resources and tracked the progress of project and workloads using Microsoft Project and developed timelines for project delivery.

Environment: MS Project, Power BI, MS Word table

Confidential

Business Analyst

Responsibilities:

• Managed the scope, planning and tracking of all stages of the data to deliver a high quality visualization of data.
• Worked with internal and external resources as needed to collect and track requirements for special needs, for example specific key clients and new users.
• Identified and collected business requirements through conducting interviews and Joint application development (JAD) sessions involving all key stakeholders, businesses, operations and technical resources
• Documented business process flows, functional specifications and business requirements
• Tracked and reported the data using excel spread sheets and Sparkline graphs for individual users and presented the overall data using PowerPoint slides designed with charts.

Environment: PowerPoint, Excel, Use case diagrams, Visual basics.