SUMMARY:

• Business Analyst with over 6 years of experience in Finance and Human Resource with 2D/3D Designing & Animation skills and Quality Analysis.
• Business / UAT/ MySQL/ Quality Analyst with Master’s Degree in Business Management, 2D and 3D certification HR and IT experience in Business Systems Analysis, Requirement Management, Quality Analysis and Project Management across the Software Development Life Cycle (SDLC) in executing several enterprise - wise development initiatives including new development, Commercial off-The Shelf (COTS) implementation and enhancement projects.
• Experienced in leading analysis and requirement elicitation efforts for application development projects involving Agile, Rational Unified Process (RUP), and Waterfall processes
• Created Use Case Models, Data Flow Diagrams (DFD), Activity Diagrams and State chart diagrams
• Skilled in conducting Joint Application Design (JAD) and Rapid Application Development (RAD) sessions, brainstorming sessions, requirement reviews, system walkthroughs and customer interviews for various business processes
• Supervisory experience in UAT for various projects, involved in preparation of Test Plans and Test Cases and executing the test cases using manual Testing, using QC and QTP
• Experience in repository management with ClearCase, change management with ClearQuest, and submitting change proposals and analysis to Change Control Boards (CCBs)
• Experienced in coordinating with the user experience team in conducting usability studies, validating Entity Relationship Diagrams (ERDs) and test cases with queries in SQL
• Experience in conducting GAP analysis and User Acceptance Testing (UAT) and Quality Testing.
• Expertise in various tools like MS-Visio for functional flow charts, organization charts, and business process diagrams.
• A strong team player with extensive knowledge of Primary/Secondary Mortgage, Securitization, Banking and Financial Management. Expertise in Project Management and planning, Business Analysis and Requirement Management practices.

TECHNICAL SKILLS:

Business Modeling Tools: UML CASE Tools, MS Visio

Processes: Agile Modeling, RUP, SDLC

Modeling Languages: UML

Requirements Management: IBM DOORS

Repository &Change Management: Rational ClearQuest, JIRA, HP QC/ ALM

Project Management: MS Office Suite, MS Project

Databases: MS Access, SQL Server

Web Application Tools: HTML, Adobe 3D Studio Max, Photoshop

Operating Systems: Windows (98, 2000, NT, XP, Vista, 7)

Office Tools: MS Visio, Excel, Outlook, MS Project, Word, Power Point

Operating Systems: Windows, UNIX

Expertise in: 3D Studio Max, MAYA, Photoshop

PROFESSIONAL EXPERIENCE:

Confidential, Silver Spring, MD

Business Systems Analyst

Environment: Agile methodology - Scrum, IBM DOORS, QuickBooks, My SQL, MS Visio, MS Word, MS Excel, Windows 2000

Responsibilities:

• Participated in daily Scrum meetings, Sprint Planning, Joint Application Development (JAD) sessions, Sprint Planning, Daily Scrum meetings and online meetings with project Team and Stakeholders to analyze requirements of different Reports and incorporating HELOC service through the Mortgage and Servicing Software
• Extensively used MS Visio to create UML diagrams (Activity, Sequence, Business Dimensional Model diagrams)
• Coordinate and Facilitate requirements and discovery sessions among Business Stakeholders, IT, and System End-Users
• Shadow and assist some of the Product Owner activities by providing high level estimates, prioritizing stories for the sprint and maintaining backlogs and release plans.
• Elicit/Gather and validate requirements, and create process flow specifications and detailed functional requirement documents for HELOC servicing
• Extensively used MS office and Visio to create system artifacts and MS-SharePoint to manage and version control project documentation for incorporating HELOC
• Managed change request process and analyzed the impact of the change request on the application in regards to Project Plan, Project Scope and Project Schedule.
• Utilized DOORS to manage the requirements, making it available to all team members.
• Used Rational ClearQuest to submit and track defects.
• Initiated Customized reports formats to enable user empowerment
• Developed Decision Tables for HELOC Process
• Involved in User Acceptance Testing (UAT)
• Documented test execution reports using HP Quality Center.

Confidential, Richmond, VA

Business Analyst

Environment: Agile Methodology - Scrum Frame work, Windows 2000/XP, Rational ClearQuest, Quality Center 9.2, MySQL, MS Visio, MS Word, MS Excel, Power Point

Responsibilities:

• Assisting the project manager in creating detailed project plans and project tracking.
• Build and maintained Product Backlog buy enterprise Analysis work (identifying new organizational requirements/goals) and solution assessment and validation.
• Created Use Case diagrams using MS-Visio for loan origination process
• Stakeholder discussion for automatic generation of credit reports process using workflow and MS word
• Performed Gap Analysis to identify the deficiencies of the current system.
• Conducted stakeholder meetings to resolve requirement conflicts
• Created manual test cases in HP Quality Center
• Used SQL queries for executing the Data-Driven tests in MySQL
• Assisted development team in Defect tracking using Rational ClearQuest.
• Involved in project status meetings, QA review meeting using slides prepared using MS PowerPoint.

Confidential, Glen Allen, VA

Business Systems Analyst

Environment: Windows 2000, DOORS, QuickBooks, MS Visio, MS Word, MS Excel

Responsibilities:

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans to maintain detailed records of all payments made by borrowers
• Closely interacted with designers and software developers to understand application functionality about to manage and e-filed 1098s, 1099s & Canadian T5 tax forms
• Coordinated with Project Managers to resolve risk issues and ensure compliance of Security System to streamline the process of printing the borrower statements, amortization schedules, coupon books and mailing labels
• Created Use Case diagrams using MS-Visio for loan origination process for seamless Integration with QuickBooks, MS Word and Excel
• Stakeholder discussion for automatic generation of credit reports process using workflow diagrams and MS word.
• Performed Gap Analysis to identify the deficiencies of the current system
• Used COTS product like DOORS for capturing, analyzing and managing business requirements.
• Conducted User acceptance testing (UAT) and System/integration testing. Validated and helped identify defects for the technical team

Confidential, Herndon, VA

Jr. Business Analyst

Environment: Agile SCRUM, Windows 2007 Enterprise, MS Excel, MS Word, MS PowerPoint, MS Office suite, MS Visio, HP ALM, MS - SharePoint, MySQL

Responsibilities:

• Worked with the Recruitment Team and Developers to document the product vision and the project scope of Recruitment and Immigration process
• Participated in sprint planning, task estimates, task sequencing, task assignments
• Coordinated and facilitated requirements and discovery sessions among Recruitment team, IT, and System End-Users
• Led daily standup SCRUM sessions to ensure that project requirements are met on schedule
• Elicit and validate requirements, and create process flow specifications for Recruitment process using MS office and Visio to create system artifacts to meet the requirements of the HR Recruiting Team
• Created Business Requirements documents (BRD), User Stories, Use cases, UML diagrams (Activity, Swimlane, Sequence diagrams) to streamline requirements for Recruiters, Hiring Manager and Interview Panel members.
• Conducted Gap Analysis and provided feedback on risks, gaps, and opportunities.
• SQL queries to analyze applicant data to verify the reports in the system
• Performed User Acceptance Testing (UAT) - addition of job title, Remove JD, Hold JD, Reactivate JD, Auto reply, Applicant database, PERM report
• Created test execution reports on regular basis using HP Quality Center
• Provided End-User Training and Post-Implementation Plan to ensure successful transition of system enhancements to the Recruitment and Hiring Manager’s Team
• Worked closely with end users to resolve issues during post implementation and warranty period