Business Analyst Resume Profile

Professional Summary

18 years experience in a wide variety of banking and financial products.
13 years experience in all phases of testing for both mainframe and client server.
10 years experience in application development, including client server and mainframe.

Technical Skills

Professional Experience

Confidential

Business Analyst

Provided support for the implementation of a new global underwriting online front end tool used to capture existing and new bank applicant information.
Documented gap analyst between the new underwriting application and the existing business applications relational databases.
Test the underwriting application to ensure the technical requirements meet the original business needs.
Ensured in-house and remote systems support conforms to the business needs and specifications.
Created test scripts for System Integration Testing and for End Users to use during User Acceptance.
Worked closely with developers and testers during all test phases to ensure requirements and functional designs translate accurately into a working technical design.
Developed and maintained project materials and documentation.
Modified QA procedures and standards to assist in the development and implementation of the QA metrics for assessing the quality of the underwriting application and systems.
Ensured data integrity in primary systems supporting the banks Global Commercial Bank lines of business GMS, AFS, ACBS, VV, GUS, etc .

Confidential

Business Analyst

Responsible for coordinating software system fixes and enhancement requests from client, end users, and regulatory agencies relating to the educational finance industry. Responsible for business requirements and functional design through to post implementation for inquiries and requests relating to enterprise system functions and features.
Project responsibilities included breakdown analysis of business or user needs, documentation, communications with business partners and customers to define requirements and set expectations.
Queried and extracted data to perform root cause analysis and research for production support and quality issues.
Developed test plans, develop and execute test scripts to test coding changes. Reviewed test results with system engineers and users.
Coordinate and monitor phone support for both internal and external customers regarding web based loan application processes.
Documented current business processes and technical work flows for consumer web products and services. Develop and document new process adherence documentation for project release and support teams to comply with current project management.

Confidential

Business Analyst

Performed project management responsibilities relating to information technology implementations involving a relational database system.
Responsible for meeting project deadlines, producing project deliverables, adhering to project timelines, communicating project status and facilitating user group and training sessions for a data warehouse group.
Focused on data extraction, translation, and loading of consumer and business data into the data warehouse in a Teradata relational database management system.
Review code and processes used to extract, transform and load data. Validate transformed data against external and internal sources.
Coordinated the initial development and setup of the development and production testing environments. Write and track test script through all testing phases.
Monitored data warehouse quality assurance opportunities, research possible causes of incompatibilities between the warehouse and other systems, develop and document methods of ensuring incompatibilities are systematically feasible.
Responsible for documenting the source to target mapping, the transformation rules and loading this information into metadata tables.
Worked with database administrators, developers, data modelers, metadata analyst, senior management and external vendor to develop and support a systematic approach to ensure bank customer's privacy related data, stored in the data warehouse, could not be shared between the banking affiliates.

Confidential

Business Analyst

Analyzed and documented quality assurance issues for the purposes of planning and implementing systems and processing solutions that meet or exceed business goals for a relational database management group.
Developed, documented and analyzed new test data creation process utilizing Brio, Access, Unix, and mainframe platforms.
Documented subsequent enhancement for future development of the stored procedure created to support testing and the clean-up of production data.

Confidential

Test Manager/Business Analyst

Wrote functional and technical designs used by the technical team to develop new code as defined by the Business units.
Responsible for the initial development and implementation of Systems Integration and User Acceptance testing environments.
Supported daily production processes, created code for new development and maintained existing code for the MVS Database group.
Managed a technical relationship with external vendors and affiliated Business Card clients that use both mainframe and server platforms.
Documented system process flows and cross-functional data streams. Coordinated resources for migration and conversion of business card applications from one mainframe system to a new mainframe system. This included renaming all coding modules and databases to meet the new system standards.

Project Manager/Business Analyst

Assisted with the development and maintenance of new processes for creating and monitoring test data to be used for Unit Testing, System Integration Testing and User Acceptance Testing.
Wrote functional and technical designs used by the technical team to develop new code as defined by the Business units.
Worked with the development team translating business specifications into technical specification and assisting in the technical design of relational data models.
Analyzed and documented business issues for the purposes of planning and implementing systems and processing solutions that meet or exceed business goals.
Reviewed adhoc and status reporting for each project phase and modified project schedules as required by the Project Office.
Prepared project reports and presentations for all levels of management.