SUMMARY

• Over seven years of experience as an accomplished Business Analyst, Project Coordinator providing solutions to enhance business systems primarily in Banking, Insurance and Mailing industries
• Expertise in Requirements Gathering using Waterfall and Agile methodology, User Story creation, managing Product backlog, creating workflows, process map, activity flows.
• Effective management and organizational skills with teh ability to work under pressure and meet all critical deadlines.
• Skilled in teh areas of writing Business Requirements Document (BRD), Functional Specifications Document (FSD) and System Requirement Specifications (SRS).
• Developed Use Case diagrams, Swim lane and Activity diagrams which enabled business and developers to understand teh system; also created business process flow charts using MS Visio
• Experience in creating Requirement Traceability Matrix (RTM) tracing requirements throughout teh development process and verifying adherence
• Extensive understanding of Software Development Life Cycle (SDLC) including analysis, design, development and testing of software application in methodologies such as RUP, Agile (SCRUM ), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), and Rational Tools used during various phases of RUP.
• Expertise in preparing Test Plan, Test Scenarios, Test Documentation, Test Scripts and Test Cases.
• Experience of doing Gap analysis, User Acceptance Testing (UAT), SWOT analysis and ROI analysis
• Experience in managing multiple projects concurrently by using exceptionally strong organizational skills, analytical, problem solving, decision making, leadership skills and Project Management skills.
• Business analysis experience in business process modeling, creating prototypes, mock ups of wireframes and Graphical User Interface (GUI) for web development applications
• Highly collaborative team player with extensive customer relationship skills, also possess excellent facilitation and mentoring skills and ability to prioritize tasks according to business needs.

TECHNICAL SKILLS

Management Tools: MSExcel,MSAccessMSWord, MS Power Point, MS Project2010,MS Outlook,MS SharePoint. Sales Force tool.

Tracking Management tools: Rational Clear Case, Rational IBM Doors

Testing Tools: HP Quality Center

Business Analysis /Modelling tools: Rational Rose, MS Visio 2010

Enterprise Service Manager tool: HP Service Manager

RDBMS: MS SQL Server, MS Access, Oracle

Web Technologies: HTML, XML, Visual Source Safe

Operating Systems: Mac OS, MS Windows, DOS

PROFESSIONAL EXPERIENCE

Confidential, NY

Business System Analyst

Responsibilities:

• Worked with business unit groups to document current work flow process and collaborated with users in identifying, defining, and documented as - is process, as directed by business needs.
• Prepared and presented Business Requirement Document (BRD), and Functional Requirement Document (FRD)
• Used agile development methods to promote development iterations, team work, collaboration and process adaptability
• Played a lead role of UAT coordinator during desktop migration event (PC Migration- Go/No-Go decision), conducted UAT Kick off meetings with business units, provided application installation support and teh Klik Infrastructure migration support - wherein servers were migrated to data center of UB, applications were deployed to create UAT test environment and ultimately got signoff from Business and IT.
• Worked with business and technical SME’s to develop thorough understanding of Applications, Systems, Business Methods and Strategies
• Developed test scenarios/scripts, test plans, prepared user acceptance test cases (UAT), UAT issue log for tracking teh defects in QC (Quality center) and collaborated with system users to conduct UAT.
• Liaison with network security team, development team and business units to resolve issues, created application matrix residing on application/web server architecture
• Generated key statistics e.g. Defect reporting by application, performance usage, tasks estimating as well as time and task reporting
• Logged defects found during testing in Quality Center and prepared test status report with teh current testing status of teh project, Roll back plan. Submitted weekly reports regarding teh progress of work assigned.
• Worked in MS Project Management to document project plan, critical discussion points during meetings minutes for As-Is environment testing logistics discussion, group, timing and scope and defined teh action items, issue and risk tracking log, uploaded on SharePoint
• Assisted in performance/load testing by gathering key performance indicators (KPI’s), Service level agreements (SLA’s) and performance measurements on key functions in order to have baseline data to be utilized to compare teh new system for performance
• Identified store procedures to automate functionalities and identified business processes, in which processed data was sent back to teh database, performed data analysis by running SQL queries

Environment: SQL Server Management Studio, HP Quality Center,QuickBooks, MS Word, MS Project2010, SharePoint, Load Runner, HP Service Manager, Visual Source Safe

Confidential, Newark, NJ

Business Analyst

Responsibilities:

• Researched and assessed client systems and business processes.
• Explored all aspects of teh current systems and interfaces.
• Interacted with stakeholders, gatheird requirements, rated them and assigned priorities to each of them.
• Conducted JAD sessions for effective communication of views between stakeholders and gatheird business requirements.
• Communicated and interacted on a regular basis with teh Project Manager and development team during different stages of teh product life cycle.
• Knowledge of Accounting principles and concepts. In-depth understanding of standard financial reports.
• Ensured dat all teh artifacts are in compliance with corporate SDLC Policies and guidelines.
• Helped teh business to prioritize their ideas, while using teh Agile (Scrum) methodology and wrote user stories, requirements, GUI mockups and Use Case Models to communicate those ideas to teh developers
• Created UML diagrams such as use case diagrams, activity diagrams, and web page mock ups using modeling tools.
• Provided technical and procedural support for User Acceptance Testing (UAT).
• Documented Test Cases and managed change requirements in HP Quality Center.

Environment: MS Office Suite, MS-Visio, Windows XP, Rational Rose, SQL, SharePoint

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Gatheird user and business requirements through open-ended discussions, brainstorming sessions, role-playing and prototyping.
• Documented teh user requirements Analyzed and prioritized them and converted them as system requirements.
• Involved in project development using Agile: An iterative incremental process of software lifecycle.
• Created and prioritized user stories. Sorted user stories into releases and set schedules for teh iterations.
• Assisted Scrum Master in daily Scrum meetings to aid and track product development for teh user stories in current or in upcoming iteration
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Scheduled meetings with developers, system analysts, and testers to collaborate on resource allocation and project completion.
• Created Mock-up forms for better visualization and understanding of teh software solution.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in MS project.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Assisted teh Project Manager in allocation of resources, enhancement list and release version documents.

Environment: Net, Visual Studio.Net, Java, MS Project, UML, Agile, Scrum, MS Excel, SQL Server, Windows.MS Visio, wire frames.

Confidential, Mayfield, OH

Business Analyst

Responsibilities:

• Gatheird Business Requirements, analyzed data/workflows, defined teh scope, and performed GAP analysis.
• Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, and Information Needs, thus ensuring dat Critical Requirements are not missed
• Used MS Visio to carry out teh business modeling, data modeling, and object modeling efforts to develop teh business architecture for rapid and controlled application development.
• Followed teh UML based methods using MS Visio to create Use Case, Activity and Sequence Diagrams.
• Helped development teams to break down large user stories for execution and worked with product owners, scrum masters and teams to improve their ability to create good product backlogs in Agile
• Utilized RUP to configure and develop processes, standards, and procedures and to perform System analysis and organizational review of existing QA processes.
• Follow-up with teh Developers and QA team for maintaining schedules for release, bug fixes and any issues related to teh application.

Environment: Windows Server 2008, Windows 7, Rational Rose, IIS 6.0, Rational Unified Process, Rational Clear Quest, Microsoft Project 2007, MS Access 2007, Test Director, QTP, MS Office 2007, Agile Methodology, Java, MS Office Suite, Oracle.

Confidential

Business Analyst

Responsibilities:

• Thoroughly studied teh inherent systems to have a clear understanding of teh business processes and associated system workflow.
• Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams & used Rational Requisite Pro as requirement gathering tool.
• Clarified and prioritized requirements by conducting brainstorming sessions with teh stakeholders and SMEs.
• Participated in various architectural development sessions, JAD sessions to provide technical teams with a better understanding of teh requirements and analyzed

Environment: RUP, Rational Requisite Pro, MS Visio, UML Tools