SUMMARY

• Business Analyst with over 6 plus years of experience as in focusing mainly on teh Software Development Lifecycle (SDLC) principals of Agile Methodology and Rational Unified Process (RUP).
• Interacted with stakeholders, gathering requirements, rating them and assigning priorities to each of them
• Excellent in preparing UML diagrams - Use cases, Activity diagrams, Sequence diagrams, Class diagrams, Data Flow diagram, Process Flow diagram, etc using modeling tools like Rational Rose and MS Visio.
• Proficient in user stories, scrum and Agile. Familiar with user stories and concept design documents.
• Experienced in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis and design. Organized weekly Project Status and Task Review meetings.
• Extensive use of structured techniques for analysis and design with tools like Enterprise Architect, Rational Requisite Pro, MS Visio and Rally.
• Proficient in creating Sequence Diagrams, Collaboration diagrams, Activity Diagrams, Class Diagrams using Rational tools and Microsoft Visio.
• Efficiently carried out SDLC (Software Development Life Cycle) implementation.
• Experienced in creating Business Requirement Document, Functional Requirements Specifications Documentation, and Scope Documents.
• Derived functional specifications document based on teh User Requirement Specification and used JIRA for documenting requirements.
• Participated in teh daily stand-ups, developed teh user stories and tested teh user stories.
• Expertise in Agile methodology (Scrum)- creating user stories, facilitating planning meetings, sprint retrospective, backlog grooming, sprint reviews and maintaining teh product backlog
• Exclusive involvement in a formal review of representative set of user stories and business rules from a batch with teh Product Owner and Quality Analyst Team.
• Strong experience with Scrum methodology and well versed in writing user stories.
• Technical writing skills including drafting contracts, documentation and editing of user manuals.
• Proficient in using Agile Scrum methodologies, performed roles of Scrum Master following sprint/standup sessions and used Excel extensively to write user stories, analyzed teh Iteration Burn Down charts and reviewed defects.
• Participated and contributed in daily Scrums, Sprint meeting and Sprint review meetings.

TECHNICAL SKILLS

Programming Language: C++, SQL, PLSQL, HTML

OOAD tools: Rational Suite, MS Visio, MS Project

Processes Technologies: Rational Unified Process (RUP), Agile Scrum, Use Cases, Work Flow and Data Flow.

Office tools: MS word, MS Excel, MS Access, MS PowerPoint, Lotus Notes, and MS Project, MS Visual Studio, Team Foundation Server (TFS).

Project Management: JIRA, SharePoint, TFS.

Business Modeling Tools: MS-Visio, Rational Rose, Requisite Pro, UML, HP ALM, Quality Center.

SFDC Tools: Data Loader, Connect Offline, SalesForce to SalesForce, Apex Explorer.

Management Tools: Microsoft Office, MS-Project, MS-Excel, MS-Access

SDLC Methodologies: Agile (SCRUM), RUP, RAD, Waterfall

Version control: Visual source safe, Clear Case, MS Share point

Scripting Languages: HTML, CSS, Python

Database: SQL, MySQL, SQL Server 2000, MS Access

PROFESSIONAL EXPERIENCE

Confidential - Irving, TX

Software Business Analyst/Scrum Master

Responsibilities:

• Business Analyst for ETL projects that extract data from various source systems for Medical Claims, Pharmacy Claims, Revenue, Membership, Capitation, etc.
• As a Scrum Master, assisted teh PO in backlog refinement, conducting daily stand-ups for multiple projects.
• Analyzed data, identified teh business rules for transformation of data, processing data and loading into data warehouse, multiple data marts.
• Also involved in ICD 10 implementation.
• Responsible for an in-depth assessment of ICD-10 impact on systems and business processes at Irving Healthcare.
• Complete ownership of Medical Claims, Revenue subject areas.
• Gap analysis of data requirements between source and target system
• Participated in testing software by conducting User Acceptance Testing (UAT)
• Responsible for budget, resource allocation, tracking and reporting to upper management.
• Presented weekly dashboards over Opportunity Management and Asset Management to business.
• Requirements were captured using Rational Requisite Pro
• Wrote and published a monthly Software Asset Management (SAM) Newsletter, in an effort to gain buy-in to, and socialize teh benefits of, a SAM program.
• Gatheird, developed, coordinated, and maintained SOA system requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standard.
• Adept at conducting User Interviews and Joint Application Development (JAD) sessions for eliciting Business Requirements, System Specifications and Functional Requirements.
• Identification of business rules for data transformation and bridging teh gaps.
• Key liaison between business unit and development groups in a Service Oriented Architecture (SOA) environment.
• Educating business users about teh data arrangement, new report structures in target system.
• Ran Scrum IPv6 work meetings and weekly Sprint IPv6 project progress meetings
• Elicited and documented requirements for Web Content Management System that increased efficiency for teh business users decreasing time from average of 2 weeks to 5 minutes.
• Assisted in testing associated Sprint Stories for Acceptance Signoff, using Archer RSA (Configuration Management System).

Environment: Rational, RUP, MS Word, Excel, PowerPoint, Project, HL7, Visio, SharePoint, Epic, ADR, Oracle, SQL, IBM Data stage, ETL, EDI, Requisite Pro, Mercury Test Director, Salesforce, Mercury Quality Center

Confidential - Seattle, WA

Business Analyst

Responsibilities:

• Decreased customers' shopping cart abandon rate.
• Followed Agile Scrum Methodology.
• Performed GAP analysis to identify mismatch between system functionality and business requirements and segregated those into high/low level Use Cases and Activity Diagrams using Rational Rose.
• Performed Feasibility, Adaptability and Risk Analysis to identify teh business critical and high-risk areas of teh application.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using teh UML (Unified Modeling Language) methodologies.
• Assured that all Artifacts are in compliance with corporate AGILE Policies and guidelines.
• Prepared user stories and detailed sprint backlog in accordance to teh Agile SDLC Methodology.
• Extensive experience in business analysis, gap analysis, cost/benefit analysis, risk analysis, testing, development of functional specifications and project planning.
• Performed User Acceptance Testing (UAT) to ensure developed code was in compliance with business standards.
• Documented User Stories and facilitated Story Point discussions to analyze teh level of effort on project specifications.
• Worked with teh project manager to come up with Project related deliverables using MS Project extensively.
• Created Visio diagrams to depict teh technical solution, work flow process of teh application
• Performed extensive requirement analysis including data analysis and GAP.
• Participated in daily scrum meetings, sprint review meetings held by teh Scrum Master following Agile Scrum methodology
• Facilitated meeting with teh business team for various issues to ensure their was no scope creep.
• Worked on bug analysis of teh already existing system in production.
• Performed UAT, Usability and Integration testing manually on different modules of teh application.
• Created and maintained Business Use cases and System Use cases, Use Case diagrams, Flow Diagrams, Business Flow Diagrams, Activity diagrams and Sequence diagrams throughout teh SLC.
• Monitor new Salesforce released features and functionality to provide recommendations for process
• Conduct business analysis by working with end users to identify system, operational requirements.
• Outlined teh organization hierarchy and created profiles, roles accordingly in Salesforce; worked on visibility and security settings around them as required by teh business.
• Designed different custom dashboards for various user groups based on their business functionalities and needs.
• Created and deployed several reports for different user profiles based on teh need in teh organization.
• Designed various types of email templates for auto response to customers.

Environment: Rational Rose, Rational Requisite Pro, DOORs, Rational Clear Quest, JAD, MS Visio, Win Runner, Test Director, MS Project, Salesforce, MS Office Suite, Windows NT 2000 XP, SQL Server Oracle, MS Access.

Confidential - Madison, WI

Business Analyst

Responsibilities:

• Teh project was to build an online insurance handling application that would facilitate teh users find teh right insurance for their individual needs.
• Developed functional requirement for Personal Auto and Homeowners for different states.
• Implemented a structured system development methodology with emphasis on Systems Development Life Cycle (SDLC) that dramatically improved productivity and reduced errors.
• Created and documented MS Project & Excel macros usability to automate project resource report generation.
• Performed Gap Analysis for teh current and future state of teh portals.
• Developed test plans and coordinated with User acceptance testing efforts.
• Requirement analysis, gap analysis and requirement specification for teh migrated version of policy admin system
• Interacted with management, system analysts and technical developers for setting project goals.
• Daily interaction with various system teams, development teams, front office business managers and client service representatives.
• Managed changes using rational clear case, and maintained traceability in MS Excel.
• Participated in Triage Meetings, weekly status meetings with IT and business people.
• Environment: Agile methodology, Rational Suite (Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, Rational Rose), Oracle, MS Project, MS office suite, Use case, Test case, SQL Server 2000.

Confidential - Southfield, MI

Business Analyst

Responsibilities:

• AMPEL is leading electronic component distributors specialized in Semiconductors, Passive and interconnect Components.
• Teh company serves several segments like telecommunications, medical device, networking, consumer electronics, industrial and instrumentation electronics, automotive, computers etc.
• Designed interactive forms that can automatically shuttle data to and from corporate database resources and customer relationship management (CRM) systems.
• Assembled business requirement documents (BRD) and teh technical specifications based on user requirements.
• Identified and documented Use cases with Use Case diagrams.
• Facilitated Joint Application Development (JAD) sessions and conducted interviews with teh appropriate business and technical stakeholders.
• Wrote and executed test cases while participating in User Acceptance Testing (UAT) Environment.
• Utilized RUP methodology in different phases of teh application process life cycles and workflow process diagrams developed using Rational Rose.
• Worked with developers to test teh iterations of systems under development (SUD) to ensure teh user spécifications.
• Facilitated teh customer in defining teh high-level Functional Requirements and needs.
• Gatheird requirements, developed process model, detailed business policies, and documented teh business requirements.
• Created functional requirements for teh web-based technology projects.
• Analyzed enhancement requests and modification requests and designed them in accordance with existing systems.
• Utilized MS Visio to design projects and involved in Systems validation.
• Provided fiscal and economic solutions through financial modeling and cost-benefit analysis.
• Assessed potential risks and resolved them by interacting with teh technical and business personnel.
• Participated in weekly meetings and discussed modification requests with management team.

Environment: RUP, UML with rational Rose, Rational Requisite Pro, Web Services, Clear Quest, MS Visio, MS Office, SQL Server.

Confidential

Analyst

Responsibilities:

• Led, facilitated and coordinated conferences for gathering requirements for teh future system
• Documented contingency plans and business recovery plans and ensured that no data was lost
• Planned with developers, to collaborate resource allocation and project completion
• Created business flow diagrams with assistance from teh managers and documented teh data flow
• Helped create and execute test plans with teh assistance of teh technical team to ensure that teh requirements were met
• Trained end users and prepared them for conducting User Acceptance Test (UAT)
• Environment: MS Visio, UML, MS Word, MS Excel, Access, Windows.