SUMMARY

• Over 6 years of industry experience as a Business Analyst wif solid understanding of Business Analysis, Functional Analysis, Business Process Flows, and Case Tools.
• Wide experience in various industries like Health care, Banking, and Insurance agency.
• Proven expertise in creating UML diagrams, Flowcharts, Screen Mockups and Systems Requirements Specifications, Test Plans.
• Expertise in using requirements tracking and business modeling tools like Rational Requisite Pro, Rational Rose, Rational Enterprise Suite, MS Visio.
• Excellent Communication and Analysis skills. Experience working wif Business users to analyze and document Requirements.
• In depth noledge of Software Development Life Cycle (SDLC) wif thorough understanding of various phases like Requirements Analysis, Design, Development and Testing.
• Practical noledge of Rational Unified Process (RUP) as iterative SDLC wif implementation of all four phases: Inception, Elaboration, Construction and Transition.
• Strong experience in Gap Analysis, Risk Analysis, and Effort Estimation.
• Worked wif Development team, Testing team, Data Management team and Solution architects to develop various Functional documents, Business Process Models, Data models, information flows, review test cases and review solution design.
• Working noledge of Requirement Gathering by conducting personal interviews, developing questionnaire, brainstorming, conducting Joint Application Development (JAD) sessions, or role playing to get a better understanding of client business processes and creating requirements Traceability Matrix for tracking the requirements.
• Experience wif COTS (Commercial off - the-shelf) product evaluation and gap analysis.
• Strong expertise in building templates, graphical analysis charts and statistical reports using MS Excel.
• Conducting User Acceptance Testing (UAT) wif business users.
• Experienced in implementing quality assurance techniques and testing solutions using automation tools from Rational and Mercury Interactive.
• Flexible, Innovative and able to thrive in a fast paced, growth-oriented and time-critical environment. Also, experienced in providing post production maintenance support once the product is in the use.
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities, wif proven experience in utilizing people and process noledge to assist enterprises in making critical decisions.
• TEMPEffective communicator wif excellent skills in making Business Presentations, Documentation, Writing and Developing Business Reports.

TECHNICAL SKILLS

Business Tools: MS Office Visio Pro, MS Project

Programming Languages: C, C++, SQL, HTML

Operating Systems: Windows 95/98/NT/2000/XP/Vista/7

Office tools: MS Office (Word, Excel, Power Point, Access and Visio)

Business Analyst Skills: Software Development Life Cycle (SDLC), Unified Modeling Language (UML), Joint Application Development (JAD) Sessions, Rapid Application Development (RAD) technique, Gap Analysis, Rational Unified Process (RUP).

PROFESSIONAL EXPERIENCE

Confidential, Media PA

Business Analyst

Responsibilities:

• Participated in Stakeholder Management to communicate TEMPeffectively wif the right stakeholders
• Provided implementation assessment for Rational Requisite Pro, Rational Rose, UML and RUP
• Identified and involved all key stakeholders, contributors, business, operations and technical resources dat must participate in projects and ensure dat contributors are motivated to complete assigned tasks wifin the parameters of the project plan
• Facilitated JAD sessions for communicating and managing expectations wif FMFCU bank whose customers were going to be the final users of the product
• Scheduled meeting wif developers, SA’s (System’s Analyst) and testers to collaborate resource allocation and project completion using MS Project
• Created Use Cases using UML and managed the entire functional requirements life cycle using Rational Unified Process, Requisite Pro
• Created Process Work flows, Functional Specifications, and responsible for preparing Software Requirement Specifications (SRS), Functional Specification Document (FSD)
• Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships in Requisite Pro
• Responsible for creating business flow diagrams (using MS-Visio) and charts for E-commerce
• Created product documentation, including online help, printed user manual, and training materials
• Involved wif auditors to build test scenarios and managed user acceptance test. Following compliance directives and meet increased challenges trying to address Sarbanes-Oxley compliance requirements.
• Exported Reports into formats like PDF, HTML, EXCEL, WORD for users

Environment: MS Visio, Rational Requisite Pro, Rational Rose, RUP, Oracle, SQL, PL/SQL, MS Office, MS-Project.

Confidential, VA

Business Analyst

Responsibilities:

• Gathered requirements from the Stake Holders and followed the UML based methods using Rational Rose for Business Modeling.
• Interacting wif the SME and Stakeholders to get a better understanding of client Business processes and gather Business requirements.
• Followed an RUP structured approach to organize requirements into logical groupings of essential Business processes, Business rules and FIX protocols, and information needs, and insures dat critical requirements are not missed.
• Identified Use Cases from the Functional requirements and wrote Use Case Specifications and created Business process workflow diagrams (Activity diagrams, Sequence diagrams, Collaboration diagrams) in Rational Rose.
• Managed all the requirements in Rational Requisite Pro, making requirements available to all team members.
• Produced functional and non functional requirements specifications using Rational RequisitePro.
• Integrated Rational Requisite Pro wif Rational Clear Quest and Rational Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests.
• Conducted JAD Sessions to develop an architectural solution dat the application meets the Business requirements, resolve open issues, and change requests.
• Implemented Sarbanes-Oxley Act (SOX) and provided documentation through project management methodologies.
• Participated in project phase end reviews and was responsible for SOX statements and reports compliance.
• Assisted creation, execution and documentation of Master test plan, Test suites, Test data and Test cases.
• Developed Functional Specifications and Testing Requirements using Test Director 7.0.to conform to user needs.
• Responsible for tracking and resolving various project issues using MS Excel and MS Project.

Environment: MS Access, MS Visio, UML, RUP, Rational Rose, MS Project, MS office XP suite, Windows XP.

Confidential, MI

Business Analyst

Responsibilities:

• Used Rational Requisite Pro for the Requirement Documents Preparation.
• Prepared Business Process Models dat includes modeling of all the activities of the business from the conceptual to procedural level.
• Played a substantial role in the process definitions and business and functional requirements gathering, in an effort to develop a practical technology solution for automating sales methodology.
• Participated in process of preparing verification master plan to describe clearly and concisely the company's philosophy, expectations, and approach to be followed. Met wif users to generate and review business test cases.
• Proficient in the use of Rational Rose for Data Modeling.
• Created Use Cases/Activity Diagrams/State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams thus defining the Data Process Model and Business Process Model.
• Used the Unified Change Management (UCM) tool, Rational ClearQuest to maintain and track the Stakeholders requested enhancements and changes.
• Used Rational ClearCase, a Configuration management tool, to maintain different builds of the application wif description about all changes and Versions.
• Converted Business Requirements to the Functional Specification.
• Conducted JAD Sessions to develop an architectural solution dat the application meets the business requirements, resolve open issues, and change requests. Implemented and monitored Individual Development Plans focusing on total performance, including both quality and productivity.
• Validated technical designs created by IT developers against functional specifications.
• Monitored client expectations through client involvement and communication throughout the lifecycle of the project; educate clients and stakeholders on the benefits and risks associated wif the project.

Environment: MS Office suite, MS Project, MS Visio, Rational ClearCase, Rational ClearQuest, SQL, UML, Windows 2000/98.

Confidential, Spokane WA

Business Analyst

Responsibilities:

• Reviewed the business process through SWOT analysis and existing documentation, and employed CMMI model to evaluate current practices
• Authored business systems analysis reports for HIPAA compliance.
• Coordinated wif internal auditors and me.S. department managers to resolve risk issues and ensure compliance of Security System-Related to the HIPAA.
• Gathered requirements for the new component from Domain Experts and Stakeholders during interviews and through previous inquiries, using Rational RequisitePro.
• Prepared Business Requirement Document (BRD) and Functional Specification Document (FSD)
• Modeled the business process flows using Rational Rose, the existing ER diagram and Data Flow Diagram (DFD).
• Used the RUP noledge base and expressed the requirements as UML Use case diagrams.
• Managed changing requirements and updated specifications using Unified Change Management (UCM) tool, Rational Clear Quest
• Used Rational ClearCase, a version control tool, to maintain different builds of the application wif description about all changes and versions.
• Developed Project Status Metrics for weekly evaluation of Project Status, and analyzed the impact of the open issues and Change Request on the Project Plan using MS Project.

Confidential, Hamilton OH

Business Analyst

Responsibilities:

• Gathered Business Requirements, Interacted wif the Users, Designers and Developers, Project Manager and SMEs to get a better understanding of the Business Processes
• Used Rational Unified Process (RUP) as the Software Methodology
• Analyzed and optimized the process, prepared Business Requirement Document and tan converted the business requirements into Functional Requirements Specification and Technical Specification using Rational Requisite Pro
• Identified Use Cases from the requirements. Created UML Diagrams including Use Cases Diagrams, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams and Deployment Diagrams, Data Flow Diagrams (DFDs), ER Diagrams and Web Page Mock-Ups using Rational Rose and MS-Visio thus defining the Business Process Model and Data Process Model
• Performed Feasibility, Adaptability and Risk Analysis to identify the business critical and high-risk areas of the application
• Communicate wif design, development and test team using MS exchange Messaging and Defect Tracking System
• Participated in various testing related review meetings
• Used the Unified Change Management (UCM) tool, Rational Clear Quest, to maintain and track the Stakeholders requested enhancements and changes.
• Conducted JAD Sessions periodically wif various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them
• Used MS Project to manage schedules, deadlines and resources and collaborate on the project
• Developed and implemented automated test scripts using Rational Robot

Environment: Rational Suite (RUP, UML wif Rational Rose, Rational Requisite pro, Clear Quest, Rational Robot, Clear Case), MS Visio, HTML.

Confidential

Business Associate

Responsibilities:

• Created Business Requirement Document (BRD), functional Requirement Specifications (FRS), and Technical Requirement Specification for application development.
• Established a business Analysis methodology around the Rational Unified Process (RUP) methodology.
• Prepared Narrative Use Cases, Use Case Diagrams, Activity Diagrams and Workflow Diagrams using UML and also prototyped the application, providing screen shots for better visualization.
• Conducted walkthroughs wif the end users and stake holders to gather the change requests to upgrade or change the specifications for the product.
• Conducted iterations and communicated results and milestone achievements to the stakeholders while keeping the developers closely updated on all documented refinements.
• Closely interacted wif designers and software developers to understand application functionality and navigational flow and keep them updated about Business User’s sentiments.
• Conducted the planning and execution of User Accepted Testing (UAT), Test Plans, Test Cases, Test Input Data and Test Procedures Testing.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced wif the development team regarding defect status and fixes on a daily basis.

Environment: Windows 2000/98, UNIX, Rational Suite, MS Office, JavaScript, VB Script, .NET, HTML, DHTML, SQL, PL/SQL.